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The differences between production support analysts and application support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support analyst and an application support analyst. Additionally, an application support analyst has an average salary of $92,078, which is higher than the $74,571 average annual salary of a production support analyst.
The top three skills for a production support analyst include application support, management system and java. The most important skills for an application support analyst are application support, customer service, and troubleshoot.
| Production Support Analyst | Application Support Analyst | |
| Yearly salary | $74,571 | $92,078 |
| Hourly rate | $35.85 | $44.27 |
| Growth rate | 10% | 10% |
| Number of jobs | 178,536 | 173,440 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 66% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A production support analyst is responsible for supporting the information technology team on improving network infrastructures, performing systems configurations, and resolving technical issues. Production support analysts inspect inconsistencies on network systems, strategizing techniques to stabilize and maintain the efficiency of various software applications and hardware tools. They analyze the current technology trends and look for opportunities to design new technology solutions that would maximize the company's productivity and improve business operations. A production support analyst also creates reports on system findings for reference, including recommendations to prevent the reoccurrence of glitches and defects.
An application support analyst is responsible for responding to and resolving customer issues about smartphone or computer applications. They do a variety of applications ranging from banking software and mobile games, and they usually deal with a great number of clients daily. It is also their task to report to a next level member of staff, such as an information technology (IT) manager or a senior systems analyst. Moreover, they spend their time working in an office setting and can be employed by software companies, game developers, technology creators, and other types of organizations.
Production support analysts and application support analysts have different pay scales, as shown below.
| Production Support Analyst | Application Support Analyst | |
| Average salary | $74,571 | $92,078 |
| Salary range | Between $61,000 And $90,000 | Between $67,000 And $125,000 |
| Highest paying City | Redmond, WA | New York, NY |
| Highest paying state | Delaware | New York |
| Best paying company | Meta | Meta |
| Best paying industry | Finance | Finance |
There are a few differences between a production support analyst and an application support analyst in terms of educational background:
| Production Support Analyst | Application Support Analyst | |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 66% |
| Most common major | Computer Science | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between production support analysts' and application support analysts' demographics:
| Production Support Analyst | Application Support Analyst | |
| Average age | 42 | 42 |
| Gender ratio | Male, 66.7% Female, 33.3% | Male, 64.2% Female, 35.8% |
| Race ratio | Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.0% White, 53.5% American Indian and Alaska Native, 0.4% | Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 53.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |