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Production support analyst vs quality analyst

The differences between production support analysts and quality analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a production support analyst, becoming a quality analyst takes usually requires 2-4 years. Additionally, a production support analyst has an average salary of $74,571, which is higher than the $71,957 average annual salary of a quality analyst.

The top three skills for a production support analyst include application support, management system and java. The most important skills for a quality analyst are customer service, QA, and patients.

Production support analyst vs quality analyst overview

Production Support AnalystQuality Analyst
Yearly salary$74,571$71,957
Hourly rate$35.85$34.59
Growth rate10%-
Number of jobs178,536110,980
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 61%
Average age4244
Years of experience24

What does a production support analyst do?

A production support analyst is responsible for supporting the information technology team on improving network infrastructures, performing systems configurations, and resolving technical issues. Production support analysts inspect inconsistencies on network systems, strategizing techniques to stabilize and maintain the efficiency of various software applications and hardware tools. They analyze the current technology trends and look for opportunities to design new technology solutions that would maximize the company's productivity and improve business operations. A production support analyst also creates reports on system findings for reference, including recommendations to prevent the reoccurrence of glitches and defects.

What does a quality analyst do?

Pumpers are individuals who take responsibility for setting the pumping system controls for product maximization. Their job requires them to set density, concentration, rate, and pressure. They do the operation and maintenance of the auxiliary equipment pumping oil. It is their duty to set the wells so they will function based on the production schedules and switch the oil flow between tanks. They even install the pumping systems.

Production support analyst vs quality analyst salary

Production support analysts and quality analysts have different pay scales, as shown below.

Production Support AnalystQuality Analyst
Average salary$74,571$71,957
Salary rangeBetween $61,000 And $90,000Between $55,000 And $92,000
Highest paying CityRedmond, WASan Francisco, CA
Highest paying stateDelawareCalifornia
Best paying companyMetaMeta
Best paying industryFinanceFinance

Differences between production support analyst and quality analyst education

There are a few differences between a production support analyst and a quality analyst in terms of educational background:

Production Support AnalystQuality Analyst
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 61%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Production support analyst vs quality analyst demographics

Here are the differences between production support analysts' and quality analysts' demographics:

Production Support AnalystQuality Analyst
Average age4244
Gender ratioMale, 66.7% Female, 33.3%Male, 40.3% Female, 59.7%
Race ratioBlack or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.0% White, 53.5% American Indian and Alaska Native, 0.4%Black or African American, 6.2% Unknown, 4.7% Hispanic or Latino, 8.8% Asian, 12.0% White, 67.7% American Indian and Alaska Native, 0.5%
LGBT Percentage11%11%

Differences between production support analyst and quality analyst duties and responsibilities

Production support analyst example responsibilities.

  • Manage defects and configurations for code promotions utilizing ETL providing pivot table leadership reports.
  • Develop multiple database applications to streamline and automate core processes: including human resources in-boarding, payroll systems and article/advertising layouts.
  • Develop the client front-end using JSP, HTML, CSS and JavaScript.
  • Work with QA team for testing and test data and script preparation in PERL.
  • Build DataStage jobs, UNIX scripts, Perl scripts, store procedures, functions, triggers and packages.
  • Oversee all security controls, UI, users, groups, roles, profiles and rules in Salesforce.
  • Show more

Quality analyst example responsibilities.

  • Perform API testing with different sub-systems.
  • Develop automation test cases, execute these test scripts from test lab and log defects in JIRA.
  • Create PL/SQL functions to calculate the special discount for corporate members while in the process of subscription.
  • Report and track bugs & third-party issues with a high degree of detail using the JIRA bug-tracking system.
  • Develop SQL, PL/SQL queries and procedures to verify successful population of data from application interface into the database.
  • Experience in assessing project requirements, development and test status, changes, coverage and risks using QC (ALM).
  • Show more

Production support analyst vs quality analyst skills

Common production support analyst skills
  • Application Support, 11%
  • Management System, 8%
  • Java, 7%
  • Unix, 6%
  • Linux, 5%
  • Production Environment, 3%
Common quality analyst skills
  • Customer Service, 10%
  • QA, 5%
  • Patients, 5%
  • Data Analysis, 4%
  • Corrective Action, 4%
  • Process Improvement, 4%

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