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Production support analyst vs test analyst

The differences between production support analysts and test analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a production support analyst, becoming a test analyst takes usually requires 2-4 years. Additionally, a production support analyst has an average salary of $74,571, which is higher than the $70,997 average annual salary of a test analyst.

The top three skills for a production support analyst include application support, management system and java. The most important skills for a test analyst are test scripts, test plan, and regression.

Production support analyst vs test analyst overview

Production Support AnalystTest Analyst
Yearly salary$74,571$70,997
Hourly rate$35.85$34.13
Growth rate10%-
Number of jobs178,53691,308
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 71%
Average age4244
Years of experience24

What does a production support analyst do?

A production support analyst is responsible for supporting the information technology team on improving network infrastructures, performing systems configurations, and resolving technical issues. Production support analysts inspect inconsistencies on network systems, strategizing techniques to stabilize and maintain the efficiency of various software applications and hardware tools. They analyze the current technology trends and look for opportunities to design new technology solutions that would maximize the company's productivity and improve business operations. A production support analyst also creates reports on system findings for reference, including recommendations to prevent the reoccurrence of glitches and defects.

What does a test analyst do?

The duties of a test analyst depend on one's line of work or industry of employment. In the information technology setting, a test analyst is responsible for testing computer software or hardware to ensure its quality before being released in the market. They participate in the development process to monitor the product specifications, review and analyze documentation, and create test systems, implementing them promptly and efficiently. As a test analyst, it is essential to produce progress reports, prepare presentations, and even give recommendations.

Production support analyst vs test analyst salary

Production support analysts and test analysts have different pay scales, as shown below.

Production Support AnalystTest Analyst
Average salary$74,571$70,997
Salary rangeBetween $61,000 And $90,000Between $56,000 And $88,000
Highest paying CityRedmond, WASan Francisco, CA
Highest paying stateDelawareNew Hampshire
Best paying companyMetaGeneral Motors
Best paying industryFinanceFinance

Differences between production support analyst and test analyst education

There are a few differences between a production support analyst and a test analyst in terms of educational background:

Production Support AnalystTest Analyst
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 71%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityMassachusetts Institute of Technology

Production support analyst vs test analyst demographics

Here are the differences between production support analysts' and test analysts' demographics:

Production Support AnalystTest Analyst
Average age4244
Gender ratioMale, 66.7% Female, 33.3%Male, 55.2% Female, 44.8%
Race ratioBlack or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.0% White, 53.5% American Indian and Alaska Native, 0.4%Black or African American, 6.2% Unknown, 4.7% Hispanic or Latino, 8.8% Asian, 12.0% White, 67.7% American Indian and Alaska Native, 0.5%
LGBT Percentage11%11%

Differences between production support analyst and test analyst duties and responsibilities

Production support analyst example responsibilities.

  • Manage defects and configurations for code promotions utilizing ETL providing pivot table leadership reports.
  • Develop multiple database applications to streamline and automate core processes: including human resources in-boarding, payroll systems and article/advertising layouts.
  • Develop the client front-end using JSP, HTML, CSS and JavaScript.
  • Work with QA team for testing and test data and script preparation in PERL.
  • Build DataStage jobs, UNIX scripts, Perl scripts, store procedures, functions, triggers and packages.
  • Oversee all security controls, UI, users, groups, roles, profiles and rules in Salesforce.
  • Show more

Test analyst example responsibilities.

  • Implement reusable test strategy to rewire QA methodology and achieve increase in efficiency.
  • Execute end to end regression testing which include executing multiple processes in UNIX, running automate test scripts and performing validation.
  • Organize daily meetings with QA team and Dev team to recognize the blocking issues within the project.
  • Test the stored procedures functionality vs. ETL mapping after the migration of code from PL/SQL to ETL mappings.
  • Report bugs to developers using JIRA and after rectification from developers perform regression testing.
  • Document and champion defects in QC ALM.
  • Show more

Production support analyst vs test analyst skills

Common production support analyst skills
  • Application Support, 11%
  • Management System, 8%
  • Java, 7%
  • Unix, 6%
  • Linux, 5%
  • Production Environment, 3%
Common test analyst skills
  • Test Scripts, 6%
  • Test Plan, 5%
  • Regression, 5%
  • Test Results, 5%
  • Java, 5%
  • Manual Test Cases, 5%

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