Professional representative vs field technical representative

Differences between professional representative and field technical representative duties and responsibilities

Professional representative example responsibilities.

• Position office personnel to achieve NCQA patient self-management standards by planning and executing diabetes disease management programs.
• Achieve sales growth objectives by incorporating product/technical knowledge, teamwork, customer and multi-product focus, innovation and creativity.
• Identify think leaders & launch first in class diabetes management medication while reaching/exceeding sales objectives in all therapeutic categories.
• Establish rapport with the respiratory department in the territories largest hospital which result in meeting and detailing``no-see"pulmonologists
• Represent AstraZeneca products in the respiratory and cardiology markets.
• Maintain point responsibility for cardiovascular and neurology franchise within district.
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Field technical representative example responsibilities.

• Serve as a SME and the main point of contact when agents and other leads have questions.
• Update systems with new application and OS version.
• Write, implement, and maintain SQL queries and reports.
• Attend advanced training courses for PC OS and hardware troubleshooting.
• Maintain the SQL database, track updates per version of server, and replace system files.
• Handle a large volume of tech support issue via remote desktop and phone calls and performance of administrative functions.
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