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Professional representative vs sales support technician

The differences between professional representatives and sales support technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a professional representative, becoming a sales support technician takes usually requires 2-4 years. Additionally, a professional representative has an average salary of $71,939, which is higher than the $59,559 average annual salary of a sales support technician.

The top three skills for a professional representative include pharmaceutical products, territory management and market share growth. The most important skills for a sales support technician are customer service, product knowledge, and inbound calls.

Professional representative vs sales support technician overview

Professional RepresentativeSales Support Technician
Yearly salary$71,939$59,559
Hourly rate$34.59$28.63
Growth rate4%4%
Number of jobs94,098177,065
Job satisfaction--
Most common degreeBachelor's Degree, 79%Bachelor's Degree, 51%
Average age4747
Years of experience24

Professional representative vs sales support technician salary

Professional representatives and sales support technicians have different pay scales, as shown below.

Professional RepresentativeSales Support Technician
Average salary$71,939$59,559
Salary rangeBetween $43,000 And $118,000Between $33,000 And $106,000
Highest paying City-New York, NY
Highest paying state-Connecticut
Best paying company-Apple
Best paying industry--

Differences between professional representative and sales support technician education

There are a few differences between a professional representative and a sales support technician in terms of educational background:

Professional RepresentativeSales Support Technician
Most common degreeBachelor's Degree, 79%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Professional representative vs sales support technician demographics

Here are the differences between professional representatives' and sales support technicians' demographics:

Professional RepresentativeSales Support Technician
Average age4747
Gender ratioMale, 46.4% Female, 53.6%Male, 76.4% Female, 23.6%
Race ratioBlack or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.4% Asian, 5.2% White, 72.6% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.1% Asian, 5.1% White, 73.0% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between professional representative and sales support technician duties and responsibilities

Professional representative example responsibilities.

  • Position office personnel to achieve NCQA patient self-management standards by planning and executing diabetes disease management programs.
  • Achieve sales growth objectives by incorporating product/technical knowledge, teamwork, customer and multi-product focus, innovation and creativity.
  • Identify think leaders & launch first in class diabetes management medication while reaching/exceeding sales objectives in all therapeutic categories.
  • Establish rapport with the respiratory department in the territories largest hospital which result in meeting and detailing``no-see"pulmonologists
  • Represent AstraZeneca products in the respiratory and cardiology markets.
  • Maintain point responsibility for cardiovascular and neurology franchise within district.
  • Show more

Sales support technician example responsibilities.

  • Manage the maintenance, repair, and operation of POS equipment.
  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Preform transfer on phone numbers and set-up of VOIP phone services
  • Assist in creating Linux FTP servers and solving internal networking issues.
  • Assist with router setup and acquiring and IP address for Intranet and Internet.
  • Train client in POS operations and tasks; share knowledge of software capabilities.
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Professional representative vs sales support technician skills

Common professional representative skills
  • Pharmaceutical Products, 17%
  • Territory Management, 14%
  • Market Share Growth, 9%
  • Neurology, 7%
  • Cardiology, 6%
  • Internal Medicine, 5%
Common sales support technician skills
  • Customer Service, 20%
  • Product Knowledge, 18%
  • Inbound Calls, 4%
  • Customer Support, 4%
  • IP, 4%
  • Technical Sales Support, 3%