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Professional technician vs hardware technician

The differences between professional technicians and hardware technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a professional technician and a hardware technician. Additionally, a professional technician has an average salary of $81,726, which is higher than the $47,851 average annual salary of a hardware technician.

The top three skills for a professional technician include customer service, cloud and project management. The most important skills for a hardware technician are customer service, technical support, and network printers.

Professional technician vs hardware technician overview

Professional TechnicianHardware Technician
Yearly salary$81,726$47,851
Hourly rate$39.29$23.01
Growth rate10%10%
Number of jobs123,65985,174
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 40%
Average age4242
Years of experience22

What does a professional technician do?

A professional technician is responsible for handling the complexities of technical and mechanical systems, repair defective components, and recommend technical solutions to enhance the company's productivity and efficiency in delivering high-quality deliverables. Professional technicians must be highly skilled in analyzing schematics and blueprints to assemble components and perform troubleshooting. They also manage the adequacy of inventories, create purchase requests, and identify costs and expenses for repairs and installations. A professional technician must be highly communicative and organization, especially in handling tasks with utmost adherence to safety protocols and regulations.

What does a hardware technician do?

A hardware technician is typically in charge of providing technical support to clients or employees, ensuring efficiency and client satisfaction. In a company setting, a hardware technician is responsible for performing initial assessments on computer hardware, troubleshooting, diagnosing problems, and providing step by step solutions to solve the issues. They may also perform corrective repairs on problems and conduct regular maintenance checks to ensure the quality of equipment. Furthermore, as a hardware technician, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.

Professional technician vs hardware technician salary

Professional technicians and hardware technicians have different pay scales, as shown below.

Professional TechnicianHardware Technician
Average salary$81,726$47,851
Salary rangeBetween $64,000 And $104,000Between $32,000 And $71,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaDelaware
Best paying companyMicrosoftApple
Best paying industryEnergyTechnology

Differences between professional technician and hardware technician education

There are a few differences between a professional technician and a hardware technician in terms of educational background:

Professional TechnicianHardware Technician
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 40%
Most common majorMechanical EngineeringComputer Science
Most common collegeNorthwestern UniversityUniversity of Pennsylvania

Professional technician vs hardware technician demographics

Here are the differences between professional technicians' and hardware technicians' demographics:

Professional TechnicianHardware Technician
Average age4242
Gender ratioMale, 72.1% Female, 27.9%Male, 90.0% Female, 10.0%
Race ratioBlack or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 12.8% White, 54.2% American Indian and Alaska Native, 0.4%Black or African American, 11.3% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.0% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between professional technician and hardware technician duties and responsibilities

Professional technician example responsibilities.

  • Limit scripting (Linux) to automate data-gathering processes on multiple vendor hardware types.
  • Manage and maintain the engineering lab; debugged/repair production servers and desktop computers
  • Develop a few windows services.
  • Perform EPC project design for relate to power, e.g.
  • Create GUI for web-base CRM application using DHTML and JavaScript.
  • Maintain ISO documentation for waste disposal and pollution control systems.
  • Show more

Hardware technician example responsibilities.

  • Manage resource allocation and work scheduling for UNIX restatement administrators across all the shifts.
  • Manage all customer network equipment including routers, switches, WLC's, AP's, and firewalls.
  • Manage trouble ticket queues in order to keep tickets within SLA's and to expedite high level issues.
  • Work to troubleshoot OS and hardware issue on many computers and peripherals.
  • Test and troubleshoot: reset bios and perform power-on-self-test on servers and PCs, perform power on tests on various electronics.
  • Update LAN spreadsheets with appropriate computer information.
  • Show more

Professional technician vs hardware technician skills

Common professional technician skills
  • Customer Service, 18%
  • Cloud, 15%
  • Project Management, 9%
  • Technical Support, 9%
  • Windows, 5%
  • Technical Expertise, 5%
Common hardware technician skills
  • Customer Service, 6%
  • Technical Support, 5%
  • Network Printers, 5%
  • Desktop Support, 5%
  • Test Equipment, 4%
  • Switches, 4%

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