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Regional support manager vs regional service manager

The differences between regional support managers and regional service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a regional support manager and a regional service manager. Additionally, a regional service manager has an average salary of $97,948, which is higher than the $87,882 average annual salary of a regional support manager.

The top three skills for a regional support manager include DOT, customer satisfaction and product knowledge. The most important skills for a regional service manager are customer service, customer satisfaction, and service management.

Regional support manager vs regional service manager overview

Regional Support ManagerRegional Service Manager
Yearly salary$87,882$97,948
Hourly rate$42.25$47.09
Growth rate5%5%
Number of jobs123,284161,025
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 58%
Average age4646
Years of experience88

Regional support manager vs regional service manager salary

Regional support managers and regional service managers have different pay scales, as shown below.

Regional Support ManagerRegional Service Manager
Average salary$87,882$97,948
Salary rangeBetween $58,000 And $132,000Between $60,000 And $158,000
Highest paying CityNew Brunswick, NJMountain View, CA
Highest paying stateNew JerseyCalifornia
Best paying companyAmazonGoogle
Best paying industry-Professional

Differences between regional support manager and regional service manager education

There are a few differences between a regional support manager and a regional service manager in terms of educational background:

Regional Support ManagerRegional Service Manager
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Regional support manager vs regional service manager demographics

Here are the differences between regional support managers' and regional service managers' demographics:

Regional Support ManagerRegional Service Manager
Average age4646
Gender ratioMale, 65.0% Female, 35.0%Male, 80.8% Female, 19.2%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between regional support manager and regional service manager duties and responsibilities

Regional support manager example responsibilities.

  • Manage and track progression of PC deployment projects for global and local sites.
  • Serve as managed market liaison to assign accounts with responsibilities of executing on medical objectives specific to organize healthcare market.
  • Train client on POS systems and participate in 'go live'.
  • Teach laptop PC repair to dealers, support major accounts, and solve difficult PC/LAN problems.
  • Support Avaya phone system at user level installing digital lines and starting the cross over from digital to VoIP
  • Evaluate, install, and maintain all local hardware including network, telephony, desktop, server and audio/visual.
  • Show more

Regional service manager example responsibilities.

  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Coordinate activities surrounding trade shows, direct logistics for pick-up and transportation and supervise the corporate parts division.
  • Participate in market analysis with the sales team in support of reverse logistics.
  • Utilize CRM solutions for improve customer satisfaction.
  • Provide service chain optimization by implementing CRM solutions for service call tracking/categorization/drill down.
  • Share joint planning oversight responsibility of the development of customer-specific operating plans for large volume shippers.
  • Show more

Regional support manager vs regional service manager skills

Common regional support manager skills
  • DOT, 24%
  • Customer Satisfaction, 16%
  • Product Knowledge, 11%
  • Customer Support, 11%
  • Property Management, 4%
  • Technical Assistance, 3%
Common regional service manager skills
  • Customer Service, 29%
  • Customer Satisfaction, 12%
  • Service Management, 10%
  • Service Operations, 6%
  • Product Line, 4%
  • Regional Service, 4%

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