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Regional support manager vs support manager

The differences between regional support managers and support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a regional support manager, becoming a support manager takes usually requires 4-6 years. Additionally, a support manager has an average salary of $90,297, which is higher than the $87,882 average annual salary of a regional support manager.

The top three skills for a regional support manager include DOT, customer satisfaction and product knowledge. The most important skills for a support manager are project management, technical support, and powerpoint.

Regional support manager vs support manager overview

Regional Support ManagerSupport Manager
Yearly salary$87,882$90,297
Hourly rate$42.25$43.41
Growth rate5%6%
Number of jobs123,284172,628
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 51%
Average age4647
Years of experience86

Regional support manager vs support manager salary

Regional support managers and support managers have different pay scales, as shown below.

Regional Support ManagerSupport Manager
Average salary$87,882$90,297
Salary rangeBetween $58,000 And $132,000Between $58,000 And $140,000
Highest paying CityNew Brunswick, NJWashington, DC
Highest paying stateNew JerseyNew York
Best paying companyAmazonMeta
Best paying industry-Finance

Differences between regional support manager and support manager education

There are a few differences between a regional support manager and a support manager in terms of educational background:

Regional Support ManagerSupport Manager
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaCalifornia State University - Bakersfield

Regional support manager vs support manager demographics

Here are the differences between regional support managers' and support managers' demographics:

Regional Support ManagerSupport Manager
Average age4647
Gender ratioMale, 65.0% Female, 35.0%Male, 59.8% Female, 40.2%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.7% White, 61.4% American Indian and Alaska Native, 0.7%
LGBT Percentage7%8%

Differences between regional support manager and support manager duties and responsibilities

Regional support manager example responsibilities.

  • Manage and track progression of PC deployment projects for global and local sites.
  • Serve as managed market liaison to assign accounts with responsibilities of executing on medical objectives specific to organize healthcare market.
  • Train client on POS systems and participate in 'go live'.
  • Teach laptop PC repair to dealers, support major accounts, and solve difficult PC/LAN problems.
  • Support Avaya phone system at user level installing digital lines and starting the cross over from digital to VoIP
  • Evaluate, install, and maintain all local hardware including network, telephony, desktop, server and audio/visual.
  • Show more

Support manager example responsibilities.

  • Lead the team to a successful ISO audit with commendation for processes and documentation.
  • Utilize AutoTask for managing tickets, field technicians, and scheduling POS installs with store owners or managers.
  • Manage dependencies for the build out, maintenance, and ongoing support of QA environments during the CME/NYMEX and CME/CBOT mergers.
  • Manage eight AS/400 and Unix lab technicians, responsible troubleshooting and maintaining the AS400 & UNIX systems that support customer functionality.
  • Manage payroll issues, authore and perform performance appraisals and disciplinary actions.
  • Develop and implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remains within budget.
  • Show more

Regional support manager vs support manager skills

Common regional support manager skills
  • DOT, 24%
  • Customer Satisfaction, 16%
  • Product Knowledge, 11%
  • Customer Support, 11%
  • Property Management, 4%
  • Technical Assistance, 3%
Common support manager skills
  • Project Management, 7%
  • Technical Support, 6%
  • PowerPoint, 6%
  • Windows, 6%
  • Logistics, 5%
  • Support Services, 5%

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