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The differences between remote support specialists and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a remote support specialist, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a remote support specialist has an average salary of $43,180, which is higher than the $38,859 average annual salary of a certified medical technician.
The top three skills for a remote support specialist include customer service, PC and technical support. The most important skills for a certified medical technician are patients, vital signs, and CPR.
| Remote Support Specialist | Certified Medical Technician | |
| Yearly salary | $43,180 | $38,859 |
| Hourly rate | $20.76 | $18.68 |
| Growth rate | 10% | 5% |
| Number of jobs | 129,512 | 164,424 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 28% |
| Average age | 42 | 44 |
| Years of experience | 2 | 12 |
A remote support specialist is responsible for assisting customers and end-users on their network and system issues through electronic communications. These support specialists diagnose technical problems by analyzing customers' statements and conduct immediate troubleshooting procedures, advising clients the instructions to prevent the reoccurrence of system failures. They also recommend system upgrades and installation to boost the system's optimization and operational efficiency. A remote support specialist must have excellent technical and communication skills, especially in writing resolution reports and collaborating with the technical team for process improvement techniques.
Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.
Remote support specialists and certified medical technicians have different pay scales, as shown below.
| Remote Support Specialist | Certified Medical Technician | |
| Average salary | $43,180 | $38,859 |
| Salary range | Between $30,000 And $61,000 | Between $28,000 And $53,000 |
| Highest paying City | San Francisco, CA | Denton, TX |
| Highest paying state | California | Alaska |
| Best paying company | CDM Smith | Favorite Healthcare Staffing |
| Best paying industry | Professional | Health Care |
There are a few differences between a remote support specialist and a certified medical technician in terms of educational background:
| Remote Support Specialist | Certified Medical Technician | |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 28% |
| Most common major | Business | Nursing |
| Most common college | Stanford University | University of Connecticut |
Here are the differences between remote support specialists' and certified medical technicians' demographics:
| Remote Support Specialist | Certified Medical Technician | |
| Average age | 42 | 44 |
| Gender ratio | Male, 61.3% Female, 38.7% | Male, 20.4% Female, 79.6% |
| Race ratio | Black or African American, 11.9% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 10.9% White, 55.3% American Indian and Alaska Native, 0.4% | Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 11% | 8% |