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Reservations manager vs manager

The differences between reservations managers and managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a reservations manager and a manager. Additionally, a reservations manager has an average salary of $73,697, which is higher than the $58,651 average annual salary of a manager.

The top three skills for a reservations manager include reservations, data entry and customer inquiries. The most important skills for a manager are customer service, payroll, and food safety.

Reservations manager vs manager overview

Reservations ManagerManager
Yearly salary$73,697$58,651
Hourly rate$35.43$28.20
Growth rate-6%
Number of jobs14,4471,236,194
Job satisfaction-4.57
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 49%
Average age4744
Years of experience66

What does a reservations manager do?

A reservation manager is a front-line professional who handles hotel room booking and other tasks. Reservation managers facilitate the sales, bookings, and promotion of the products and services of a company. They quickly respond to phone calls and emails on room booking, apply room blocks, forecast room reservations, and update the arrival checklist. It is part of their job to review room inventory and allocate resources. Usually, they are employed by transportation firms, tour operators, car rental agencies, hotel chains, and travel agencies.

What does a manager do?

Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.

Reservations manager vs manager salary

Reservations managers and managers have different pay scales, as shown below.

Reservations ManagerManager
Average salary$73,697$58,651
Salary rangeBetween $48,000 And $111,000Between $37,000 And $92,000
Highest paying CityWashington, DC-
Highest paying stateNew YorkNew Jersey
Best paying companyCreative Discovery Museum-
Best paying industry-Finance

Differences between reservations manager and manager education

There are a few differences between a reservations manager and a manager in terms of educational background:

Reservations ManagerManager
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeCornell UniversityUniversity of Pennsylvania

Reservations manager vs manager demographics

Here are the differences between reservations managers' and managers' demographics:

Reservations ManagerManager
Average age4744
Gender ratioMale, 28.6% Female, 71.4%Male, 51.0% Female, 49.0%
Race ratioBlack or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 59.9% American Indian and Alaska Native, 0.6%Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5%
LGBT Percentage8%10%

Differences between reservations manager and manager duties and responsibilities

Reservations manager example responsibilities.

  • Manage Hotel/F & B/Spa reservation and PBX departments.
  • Lead salesforce in selling and upselling cruises via inbound and outbound calls as well as internet inquiries.
  • Manage payroll and scheduling, interview and hire new associates, score calls and coach associates on a daily basis.
  • Manage productivity from reservations staff by assigning additional tasks depending on call volumes and approve payroll.
  • Manage all GDS activity, including channel and inventory management, and report analysis and distribution.
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
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Manager example responsibilities.

  • Manage both BOH and FOH operations exceeding company specifications.
  • Manage logistics and security for high net worth individuals and corporations.
  • Manage budgets and payroll records, review financial transactions to assure expenditures are authorize and budget.
  • Guide and manage the administrative day-to-day academic program and the implementation of strategies by providing leadership to faculty and staff.
  • Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
  • Customer-Orient with experience with POS systems, food preparation and safety regulations.
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Reservations manager vs manager skills

Common reservations manager skills
  • Reservations, 53%
  • Data Entry, 15%
  • Customer Inquiries, 15%
  • Booking, 2%
  • Room Inventory, 1%
  • Payroll, 1%
Common manager skills
  • Customer Service, 19%
  • Payroll, 9%
  • Food Safety, 8%
  • Financial Statements, 4%
  • Management, 4%
  • PowerPoint, 4%

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