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Reservations manager vs managing supervisor

The differences between reservations managers and managing supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a reservations manager and a managing supervisor. Additionally, a managing supervisor has an average salary of $79,218, which is higher than the $73,697 average annual salary of a reservations manager.

The top three skills for a reservations manager include reservations, data entry and customer inquiries. The most important skills for a managing supervisor are patients, customer service, and oversight.

Reservations manager vs managing supervisor overview

Reservations ManagerManaging Supervisor
Yearly salary$73,697$79,218
Hourly rate$35.43$38.09
Growth rate--
Number of jobs14,44759,711
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 58%
Average age4747
Years of experience66

What does a reservations manager do?

A reservation manager is a front-line professional who handles hotel room booking and other tasks. Reservation managers facilitate the sales, bookings, and promotion of the products and services of a company. They quickly respond to phone calls and emails on room booking, apply room blocks, forecast room reservations, and update the arrival checklist. It is part of their job to review room inventory and allocate resources. Usually, they are employed by transportation firms, tour operators, car rental agencies, hotel chains, and travel agencies.

What does a managing supervisor do?

A managing supervisor is an individual who is responsible for managing staff members and providing reports about their progress and development in the organization. Managing supervisors must represent the company to the external parties and should exhibit excellent leadership. They are expected to assist in the hiring process and selection of staff members for the company and train them on their new assignments. They must also maintain proper discipline among the staff members to avoid conflicts.

Reservations manager vs managing supervisor salary

Reservations managers and managing supervisors have different pay scales, as shown below.

Reservations ManagerManaging Supervisor
Average salary$73,697$79,218
Salary rangeBetween $48,000 And $111,000Between $53,000 And $117,000
Highest paying CityWashington, DCNew York, NY
Highest paying stateNew YorkNew York
Best paying companyCreative Discovery MuseumRSM US
Best paying industry-Media

Differences between reservations manager and managing supervisor education

There are a few differences between a reservations manager and a managing supervisor in terms of educational background:

Reservations ManagerManaging Supervisor
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeCornell UniversityCalifornia State University - Bakersfield

Reservations manager vs managing supervisor demographics

Here are the differences between reservations managers' and managing supervisors' demographics:

Reservations ManagerManaging Supervisor
Average age4747
Gender ratioMale, 28.6% Female, 71.4%Male, 55.2% Female, 44.8%
Race ratioBlack or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 59.9% American Indian and Alaska Native, 0.6%Black or African American, 10.3% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.9% White, 60.2% American Indian and Alaska Native, 0.7%
LGBT Percentage8%8%

Differences between reservations manager and managing supervisor duties and responsibilities

Reservations manager example responsibilities.

  • Manage Hotel/F & B/Spa reservation and PBX departments.
  • Lead salesforce in selling and upselling cruises via inbound and outbound calls as well as internet inquiries.
  • Manage payroll and scheduling, interview and hire new associates, score calls and coach associates on a daily basis.
  • Manage productivity from reservations staff by assigning additional tasks depending on call volumes and approve payroll.
  • Manage all GDS activity, including channel and inventory management, and report analysis and distribution.
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Show more

Managing supervisor example responsibilities.

  • Perform care coordination and manage team of nurses providing telephonic care coordination for Oklahoma Medicaid members.
  • Develop community sites within SharePoint to allow all team members to effectively manage assign inventory listings, and record keeping.
  • Communicate with patients and other necessary departments to resolve patient issues while maintaining excellent confidential customer service.
  • Maintain and improve build process for Java applications within POS area.
  • Train first aid, CPR, blood borne pathogens, and ergonomics.
  • Train multiple employees on POS register system, and company policy and procedures.
  • Show more

Reservations manager vs managing supervisor skills

Common reservations manager skills
  • Reservations, 53%
  • Data Entry, 15%
  • Customer Inquiries, 15%
  • Booking, 2%
  • Room Inventory, 1%
  • Payroll, 1%
Common managing supervisor skills
  • Patients, 14%
  • Customer Service, 13%
  • Oversight, 6%
  • HIPAA, 5%
  • Excellent Interpersonal, 4%
  • Social Work, 4%

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