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The differences between reservations managers and support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a reservations manager and a support manager. Additionally, a support manager has an average salary of $90,297, which is higher than the $73,697 average annual salary of a reservations manager.
The top three skills for a reservations manager include reservations, data entry and customer inquiries. The most important skills for a support manager are project management, technical support, and powerpoint.
| Reservations Manager | Support Manager | |
| Yearly salary | $73,697 | $90,297 |
| Hourly rate | $35.43 | $43.41 |
| Growth rate | - | 6% |
| Number of jobs | 14,447 | 172,628 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 51% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A reservation manager is a front-line professional who handles hotel room booking and other tasks. Reservation managers facilitate the sales, bookings, and promotion of the products and services of a company. They quickly respond to phone calls and emails on room booking, apply room blocks, forecast room reservations, and update the arrival checklist. It is part of their job to review room inventory and allocate resources. Usually, they are employed by transportation firms, tour operators, car rental agencies, hotel chains, and travel agencies.
A support manager is responsible for developing strategic technical solutions to improve business performance for client satisfaction and improve revenues. Support managers must have excellent knowledge of the technical processes and disciplines, as well as business systems in handling the information networks and systems of the company. They should have a strong command of system codes and technology programming, as well as software and hardware applications in identifying other possible business opportunities and assisting the staff with any inconsistencies in the process.
Reservations managers and support managers have different pay scales, as shown below.
| Reservations Manager | Support Manager | |
| Average salary | $73,697 | $90,297 |
| Salary range | Between $48,000 And $111,000 | Between $58,000 And $140,000 |
| Highest paying City | Washington, DC | Washington, DC |
| Highest paying state | New York | New York |
| Best paying company | Creative Discovery Museum | Meta |
| Best paying industry | - | Finance |
There are a few differences between a reservations manager and a support manager in terms of educational background:
| Reservations Manager | Support Manager | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | Cornell University | California State University - Bakersfield |
Here are the differences between reservations managers' and support managers' demographics:
| Reservations Manager | Support Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 28.6% Female, 71.4% | Male, 59.8% Female, 40.2% |
| Race ratio | Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 59.9% American Indian and Alaska Native, 0.6% | Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.7% White, 61.4% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 8% |