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Route supervisor vs delivery coordinator

The differences between route supervisors and delivery coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a route supervisor and a delivery coordinator. Additionally, a route supervisor has an average salary of $46,770, which is higher than the $34,247 average annual salary of a delivery coordinator.

The top three skills for a route supervisor include DOT, CDL and OSHA. The most important skills for a delivery coordinator are customer orders, delivery issues, and delivery process.

Route supervisor vs delivery coordinator overview

Route SupervisorDelivery Coordinator
Yearly salary$46,770$34,247
Hourly rate$22.49$16.46
Growth rate11%11%
Number of jobs13,43825,266
Job satisfaction--
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 46%
Average age4444
Years of experience44

What does a route supervisor do?

A route supervisor works with the delivery and logistics department of the company. The route supervisor oversees the dispatching of vehicles and drivers to take specified routes determined by the company. A company needs to ensure on-time and consistent deliveries. The route supervisor also checks each predetermined route if it is free from heavy traffic and congestion. Alternate routes must be immediately provided for deliveries to take during emergencies and delays. Customer satisfaction is of utmost concern, and it is achieved only by safe and speedy deliveries.

What does a delivery coordinator do?

A delivery coordinator is responsible for managing the distribution and shipment schedules and ensuring that the items for delivery are thoroughly inspected for quality. Delivery coordinators review customer orders multiple times to prevent distribution delays and possible complaints. They also reach out to the customers for delivery confirmation and list other instructions and adjustments as needed. A delivery coordinator handles the customers' inquiries and concerns, processes replacement orders, and resolve order disputes timely and efficiently.

Route supervisor vs delivery coordinator salary

Route supervisors and delivery coordinators have different pay scales, as shown below.

Route SupervisorDelivery Coordinator
Average salary$46,770$34,247
Salary rangeBetween $35,000 And $60,000Between $26,000 And $44,000
Highest paying CityRichmond, CALos Angeles, CA
Highest paying stateRhode IslandCalifornia
Best paying companyUS FoodsIBM
Best paying industryUtilitiesInternet

Differences between route supervisor and delivery coordinator education

There are a few differences between a route supervisor and a delivery coordinator in terms of educational background:

Route SupervisorDelivery Coordinator
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common college--

Route supervisor vs delivery coordinator demographics

Here are the differences between route supervisors' and delivery coordinators' demographics:

Route SupervisorDelivery Coordinator
Average age4444
Gender ratioMale, 88.2% Female, 11.8%Male, 57.8% Female, 42.2%
Race ratioBlack or African American, 12.1% Unknown, 4.6% Hispanic or Latino, 18.0% Asian, 6.8% White, 57.6% American Indian and Alaska Native, 0.9%Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 20.0% Asian, 6.7% White, 57.1% American Indian and Alaska Native, 0.9%
LGBT Percentage8%8%

Differences between route supervisor and delivery coordinator duties and responsibilities

Route supervisor example responsibilities.

  • Manage and audit team member's timekeeping.
  • Provide proper training to delivery driver to obtain CDL license when need.
  • Direct a team of 3 people and drive a truck with CDL permit.
  • Translate business needs and priorities into actionable logistics strategies.
  • Deliver packages to customers in a friendly, professional manner while using FedEx scanning device.
  • Serve as liaison between employees, owners, and FedEx corporate to maintain exemplary working relationship.
  • Show more

Delivery coordinator example responsibilities.

  • Manage coordination of delivery discrepancies with other Menards locations.
  • Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
  • Escalate urgent service needs and cse-relate issues and concerns to appropriate management team.
  • Train and develop new associates on POS system
  • Track & setup deliveries using GPS tracking.
  • Edit and upload photos into MLS realtor on-line website.
  • Show more

Route supervisor vs delivery coordinator skills

Common route supervisor skills
  • DOT, 31%
  • CDL, 11%
  • OSHA, 10%
  • Route Delivery, 9%
  • Customer Service, 8%
  • Relief, 3%
Common delivery coordinator skills
  • Customer Orders, 29%
  • Delivery Issues, 17%
  • Delivery Process, 16%
  • Delivery Schedules, 10%
  • Delivery Operations, 7%
  • Logistics, 3%

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