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Sales specialist vs inside sales associate

The differences between sales specialists and inside sales associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales specialist and an inside sales associate. Additionally, a sales specialist has an average salary of $53,004, which is higher than the $40,687 average annual salary of an inside sales associate.

The top three skills for a sales specialist include building relationships, customer complaints and customer orders. The most important skills for an inside sales associate are inside sales, sales associates, and strong customer service.

Sales specialist vs inside sales associate overview

Sales SpecialistInside Sales Associate
Yearly salary$53,004$40,687
Hourly rate$25.48$19.56
Growth rate4%4%
Number of jobs324,069320,863
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 63%
Average age4747
Years of experience44

What does a sales specialist do?

A sales specialist is responsible for offering the best goods and services to customers in order to boost the company's sales. Sales specialists also promote strategies and solutions to contribute to the company's growth and profitability. A sales specialist must have extensive knowledge of the current market trends and the best sales skills to perform marketing tasks. Sales specialists should have excellent communication and customer service skills to assist existing and potential clients with their inquiries and concerns.

What does an inside sales associate do?

An inside sales associate is responsible for selling the company's goods and services through remote communication. Inside sales associates make calls to potential customers, demonstrate the products' features, take orders, process payments, and inform the customers of the delivery details. They strategize the most effective sales pitches to attract the customers on purchasing more services that would generate revenues and increase the company's profitability and brand image. An inside sales associate also supports the marketing team in developing marketing campaigns and promotional offers depending on customer demands and requests.

Sales specialist vs inside sales associate salary

Sales specialists and inside sales associates have different pay scales, as shown below.

Sales SpecialistInside Sales Associate
Average salary$53,004$40,687
Salary rangeBetween $30,000 And $91,000Between $30,000 And $54,000
Highest paying CityBoston, MASeattle, WA
Highest paying stateMassachusettsWashington
Best paying companyVMwareMSCI
Best paying industry-Health Care

Differences between sales specialist and inside sales associate education

There are a few differences between a sales specialist and an inside sales associate in terms of educational background:

Sales SpecialistInside Sales Associate
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Sales specialist vs inside sales associate demographics

Here are the differences between sales specialists' and inside sales associates' demographics:

Sales SpecialistInside Sales Associate
Average age4747
Gender ratioMale, 55.1% Female, 44.9%Male, 57.3% Female, 42.7%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between sales specialist and inside sales associate duties and responsibilities

Sales specialist example responsibilities.

  • Manage a Salesforce database comprise of customer information, leads and potential sales opportunities.
  • Manage Pardot (marketing database), and Zuora (online billing and payment gateway).
  • Manage territory retail accounts, category management, install POS, sell of manufacturer programs and implementation of sales programs.
  • Manage planning parameters in ERP via the item master (lead times, min/max, safety stock, pay terms).
  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Lead on sales order reporting for Americas.
  • Show more

Inside sales associate example responsibilities.

  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Provide awareness to customers of the benefits of moving to a cloud platform for intra/customer facing web applications.
  • Develop a standardize, customize CRM system to track sales and marketing ROI that link into operational and financial ERP systems.
  • Calculate roofing amounts/square footage etc.
  • Maintain cleanliness and organization of stockroom shelves.
  • Conduct effective outbound telemarketing calls to potential and existing clients.
  • Show more

Sales specialist vs inside sales associate skills

Common sales specialist skills
  • Building Relationships, 10%
  • Customer Complaints, 9%
  • Customer Orders, 9%
  • Product Knowledge, 6%
  • Patients, 6%
  • Sales Process, 5%
Common inside sales associate skills
  • Inside Sales, 13%
  • Sales Associates, 7%
  • Strong Customer Service, 6%
  • Sales Process, 5%
  • Customer Satisfaction, 5%
  • Sales Floor, 5%