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Sales specialist vs inside sales specialist

The differences between sales specialists and inside sales specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales specialist and an inside sales specialist. Additionally, a sales specialist has an average salary of $53,004, which is higher than the $50,944 average annual salary of an inside sales specialist.

The top three skills for a sales specialist include building relationships, customer complaints and customer orders. The most important skills for an inside sales specialist are customer service, CRM, and sales process.

Sales specialist vs inside sales specialist overview

Sales SpecialistInside Sales Specialist
Yearly salary$53,004$50,944
Hourly rate$25.48$24.49
Growth rate4%4%
Number of jobs324,069251,423
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 69%
Average age4747
Years of experience44

What does a sales specialist do?

A sales specialist is responsible for offering the best goods and services to customers in order to boost the company's sales. Sales specialists also promote strategies and solutions to contribute to the company's growth and profitability. A sales specialist must have extensive knowledge of the current market trends and the best sales skills to perform marketing tasks. Sales specialists should have excellent communication and customer service skills to assist existing and potential clients with their inquiries and concerns.

What does an inside sales specialist do?

An inside sales specialist is primarily responsible for securing sales by reaching out to clients to sell products and services. They may communicate with customers through calls and correspondence or personally recommend products in a retail store setting. Moreover, they are also responsible for responding to inquiries or concerns, identifying the customers' needs, devising strategies to find sales opportunities, and discussing products to customers. An inside sales specialist is often required to meet sales goals and report to managers should there be any issues or problems.

Sales specialist vs inside sales specialist salary

Sales specialists and inside sales specialists have different pay scales, as shown below.

Sales SpecialistInside Sales Specialist
Average salary$53,004$50,944
Salary rangeBetween $30,000 And $91,000Between $34,000 And $75,000
Highest paying CityBoston, MASeattle, WA
Highest paying stateMassachusettsWashington
Best paying companyVMwareKeller Williams Greater Seattle
Best paying industry-Real Estate

Differences between sales specialist and inside sales specialist education

There are a few differences between a sales specialist and an inside sales specialist in terms of educational background:

Sales SpecialistInside Sales Specialist
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Sales specialist vs inside sales specialist demographics

Here are the differences between sales specialists' and inside sales specialists' demographics:

Sales SpecialistInside Sales Specialist
Average age4747
Gender ratioMale, 55.1% Female, 44.9%Male, 52.0% Female, 48.0%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between sales specialist and inside sales specialist duties and responsibilities

Sales specialist example responsibilities.

  • Manage a Salesforce database comprise of customer information, leads and potential sales opportunities.
  • Manage Pardot (marketing database), and Zuora (online billing and payment gateway).
  • Manage territory retail accounts, category management, install POS, sell of manufacturer programs and implementation of sales programs.
  • Manage planning parameters in ERP via the item master (lead times, min/max, safety stock, pay terms).
  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Lead on sales order reporting for Americas.
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Inside sales specialist example responsibilities.

  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Present presentations to potential clients through Microsoft PowerPoint.
  • Maintain and update assigned territory through SalesLogix CRM program.
  • Revise and update CRM database to ensure accurate customer information.
  • Operate as inside sales consultant, primarily in areas of customer relations, sales/service support, coordinating production and transportation scheduling
  • Call on corporate counsel, c-level executives and law firms to sell solutions with traditional litigation support.
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Sales specialist vs inside sales specialist skills

Common sales specialist skills
  • Building Relationships, 10%
  • Customer Complaints, 9%
  • Customer Orders, 9%
  • Product Knowledge, 6%
  • Patients, 6%
  • Sales Process, 5%
Common inside sales specialist skills
  • Customer Service, 13%
  • CRM, 7%
  • Sales Process, 5%
  • Work Ethic, 5%
  • Product Knowledge, 5%
  • Outbound Calls, 4%