Post job

Sales specialist vs retail sales specialist

The differences between sales specialists and retail sales specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales specialist has an average salary of $53,004, which is higher than the $45,756 average annual salary of a retail sales specialist.

The top three skills for a sales specialist include building relationships, customer complaints and customer orders. The most important skills for a retail sales specialist are retail sales, POS, and store management.

Sales specialist vs retail sales specialist overview

Sales SpecialistRetail Sales Specialist
Yearly salary$53,004$45,756
Hourly rate$25.48$22.00
Growth rate4%-
Number of jobs324,069480,721
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 51%
Average age4741
Years of experience4-

What does a sales specialist do?

A sales specialist is responsible for offering the best goods and services to customers in order to boost the company's sales. Sales specialists also promote strategies and solutions to contribute to the company's growth and profitability. A sales specialist must have extensive knowledge of the current market trends and the best sales skills to perform marketing tasks. Sales specialists should have excellent communication and customer service skills to assist existing and potential clients with their inquiries and concerns.

What does a retail sales specialist do?

A retail sales specialist is responsible for selling goods and services and providing the best customer service for the consumers. Retail sales specialists assist the customers on the floor, directing them to the area of their needs, and recommending them products according to their budget limitations. They also ensure the adequacy of stock levels, remove outdated products, and refill items as necessary. A retail sales specialist also supports in resolving complaints, such as replacing items and processing refunds as necessary.

Sales specialist vs retail sales specialist salary

Sales specialists and retail sales specialists have different pay scales, as shown below.

Sales SpecialistRetail Sales Specialist
Average salary$53,004$45,756
Salary rangeBetween $30,000 And $91,000Between $38,000 And $54,000
Highest paying CityBoston, MAWashington, DC
Highest paying stateMassachusettsHawaii
Best paying companyVMwareAnastasia Beverly Hills
Best paying industry-Manufacturing

Differences between sales specialist and retail sales specialist education

There are a few differences between a sales specialist and a retail sales specialist in terms of educational background:

Sales SpecialistRetail Sales Specialist
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at Alfred-

Sales specialist vs retail sales specialist demographics

Here are the differences between sales specialists' and retail sales specialists' demographics:

Sales SpecialistRetail Sales Specialist
Average age4741
Gender ratioMale, 55.1% Female, 44.9%Male, 56.7% Female, 43.3%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%Black or African American, 10.2% Unknown, 5.7% Hispanic or Latino, 20.0% Asian, 6.7% White, 56.7% American Indian and Alaska Native, 0.7%
LGBT Percentage6%7%

Differences between sales specialist and retail sales specialist duties and responsibilities

Sales specialist example responsibilities.

  • Manage a Salesforce database comprise of customer information, leads and potential sales opportunities.
  • Manage Pardot (marketing database), and Zuora (online billing and payment gateway).
  • Manage territory retail accounts, category management, install POS, sell of manufacturer programs and implementation of sales programs.
  • Manage planning parameters in ERP via the item master (lead times, min/max, safety stock, pay terms).
  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Lead on sales order reporting for Americas.
  • Show more

Retail sales specialist example responsibilities.

  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Store inventories and cataloging of auto parts.
  • Maintain cleanliness and presentation of stock room and retail floor.
  • Assist customers in finding products, while cross-selling other products.
  • Maintain the cleanliness of the store, snack area and bathroom.
  • Mentor team - introducing apple culture to new employees and training for new product launches.
  • Show more

Sales specialist vs retail sales specialist skills

Common sales specialist skills
  • Building Relationships, 10%
  • Customer Complaints, 9%
  • Customer Orders, 9%
  • Product Knowledge, 6%
  • Patients, 6%
  • Sales Process, 5%
Common retail sales specialist skills
  • Retail Sales, 19%
  • POS, 11%
  • Store Management, 9%
  • Retail Store, 7%
  • Inventory Management, 6%
  • Brand Awareness, 5%