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Sales specialist vs sales support associate

The differences between sales specialists and sales support associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales specialist and a sales support associate. Additionally, a sales specialist has an average salary of $53,004, which is higher than the $34,454 average annual salary of a sales support associate.

The top three skills for a sales specialist include building relationships, customer complaints and customer orders. The most important skills for a sales support associate are sales floor, back room, and math.

Sales specialist vs sales support associate overview

Sales SpecialistSales Support Associate
Yearly salary$53,004$34,454
Hourly rate$25.48$16.56
Growth rate4%4%
Number of jobs324,069447,642
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 52%
Average age4747
Years of experience44

What does a sales specialist do?

A sales specialist is responsible for offering the best goods and services to customers in order to boost the company's sales. Sales specialists also promote strategies and solutions to contribute to the company's growth and profitability. A sales specialist must have extensive knowledge of the current market trends and the best sales skills to perform marketing tasks. Sales specialists should have excellent communication and customer service skills to assist existing and potential clients with their inquiries and concerns.

What does a sales support associate do?

A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.

Sales specialist vs sales support associate salary

Sales specialists and sales support associates have different pay scales, as shown below.

Sales SpecialistSales Support Associate
Average salary$53,004$34,454
Salary rangeBetween $30,000 And $91,000Between $25,000 And $46,000
Highest paying CityBoston, MABoston, MA
Highest paying stateMassachusettsMassachusetts
Best paying companyVMwareGoldman Sachs
Best paying industry-Finance

Differences between sales specialist and sales support associate education

There are a few differences between a sales specialist and a sales support associate in terms of educational background:

Sales SpecialistSales Support Associate
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Sales specialist vs sales support associate demographics

Here are the differences between sales specialists' and sales support associates' demographics:

Sales SpecialistSales Support Associate
Average age4747
Gender ratioMale, 55.1% Female, 44.9%Male, 43.5% Female, 56.5%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between sales specialist and sales support associate duties and responsibilities

Sales specialist example responsibilities.

  • Manage a Salesforce database comprise of customer information, leads and potential sales opportunities.
  • Manage Pardot (marketing database), and Zuora (online billing and payment gateway).
  • Manage territory retail accounts, category management, install POS, sell of manufacturer programs and implementation of sales programs.
  • Manage planning parameters in ERP via the item master (lead times, min/max, safety stock, pay terms).
  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Lead on sales order reporting for Americas.
  • Show more

Sales support associate example responsibilities.

  • Contribute to marketing business online and manage Facebook page.
  • Cross trained on POS function and inventory management
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Work with A/R on short payments and credit/debit discrepancies.
  • Identify and prioritize account opportunities and upselling value add services.
  • Process new service for external customers and initiate upselling opportunities for additional products and services.

Sales specialist vs sales support associate skills

Common sales specialist skills
  • Building Relationships, 10%
  • Customer Complaints, 9%
  • Customer Orders, 9%
  • Product Knowledge, 6%
  • Patients, 6%
  • Sales Process, 5%
Common sales support associate skills
  • Sales Floor, 21%
  • Back Room, 13%
  • Math, 13%
  • Sales Support, 12%
  • Customer Service, 8%
  • Sales Service, 6%