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The differences between sales support supervisors and sales support associates can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a sales support supervisor, becoming a sales support associate takes usually requires 2-4 years. Additionally, a sales support supervisor has an average salary of $63,148, which is higher than the $34,454 average annual salary of a sales support associate.
The top three skills for a sales support supervisor include customer service, support supervisors and performance management. The most important skills for a sales support associate are sales floor, back room, and math.
| Sales Support Supervisor | Sales Support Associate | |
| Yearly salary | $63,148 | $34,454 |
| Hourly rate | $30.36 | $16.56 |
| Growth rate | 5% | 4% |
| Number of jobs | 130,140 | 447,642 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 52% |
| Average age | 46 | 47 |
| Years of experience | 8 | 4 |
A sales support supervisor oversees all sales support team activities by optimizing all business processes related to client interaction. As a team player, a sales support supervisor also works with the sales support team to monitor and improve customer interaction and customer service. Their duties and responsibilities include organizing and preparing the team to improve the effectiveness and providing timely reports for the top management.
A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.
Sales support supervisors and sales support associates have different pay scales, as shown below.
| Sales Support Supervisor | Sales Support Associate | |
| Average salary | $63,148 | $34,454 |
| Salary range | Between $47,000 And $84,000 | Between $25,000 And $46,000 |
| Highest paying City | - | Boston, MA |
| Highest paying state | - | Massachusetts |
| Best paying company | - | Goldman Sachs |
| Best paying industry | - | Finance |
There are a few differences between a sales support supervisor and a sales support associate in terms of educational background:
| Sales Support Supervisor | Sales Support Associate | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | SUNY College of Technology at Alfred |
Here are the differences between sales support supervisors' and sales support associates' demographics:
| Sales Support Supervisor | Sales Support Associate | |
| Average age | 46 | 47 |
| Gender ratio | Male, 47.3% Female, 52.7% | Male, 43.5% Female, 56.5% |
| Race ratio | Black or African American, 6.6% Unknown, 3.9% Hispanic or Latino, 17.4% Asian, 6.1% White, 65.5% American Indian and Alaska Native, 0.4% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |