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Sales support supervisor vs sales support manager

The differences between sales support supervisors and sales support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a sales support supervisor and a sales support manager. Additionally, a sales support manager has an average salary of $94,946, which is higher than the $63,148 average annual salary of a sales support supervisor.

The top three skills for a sales support supervisor include customer service, support supervisors and performance management. The most important skills for a sales support manager are project management, CRM, and salesforce.

Sales support supervisor vs sales support manager overview

Sales Support SupervisorSales Support Manager
Yearly salary$63,148$94,946
Hourly rate$30.36$45.65
Growth rate5%5%
Number of jobs130,140166,510
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 69%
Average age4646
Years of experience88

What does a sales support supervisor do?

A sales support supervisor oversees all sales support team activities by optimizing all business processes related to client interaction. As a team player, a sales support supervisor also works with the sales support team to monitor and improve customer interaction and customer service. Their duties and responsibilities include organizing and preparing the team to improve the effectiveness and providing timely reports for the top management.

What does a sales support manager do?

A sales support manager is responsible for monitoring the sales operations of an organization, evaluating the sales performance, and conducting data analysis and research to identify business opportunities that would generate more revenue resources and increase the company's profitability. Sales support managers also meet with existing potential clients to discuss services and negotiate contracts, responding to their inquiries and concerns, and addressing their requests. They also handle the training and programs for the sales staff to maximize efficiency and productivity to meet target goals and increase sales volume.

Sales support supervisor vs sales support manager salary

Sales support supervisors and sales support managers have different pay scales, as shown below.

Sales Support SupervisorSales Support Manager
Average salary$63,148$94,946
Salary rangeBetween $47,000 And $84,000Between $62,000 And $144,000
Highest paying City-Portland, OR
Highest paying state-Oregon
Best paying company-Accenture
Best paying industry-Professional

Differences between sales support supervisor and sales support manager education

There are a few differences between a sales support supervisor and a sales support manager in terms of educational background:

Sales Support SupervisorSales Support Manager
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Southern California

Sales support supervisor vs sales support manager demographics

Here are the differences between sales support supervisors' and sales support managers' demographics:

Sales Support SupervisorSales Support Manager
Average age4646
Gender ratioMale, 47.3% Female, 52.7%Male, 50.6% Female, 49.4%
Race ratioBlack or African American, 6.6% Unknown, 3.9% Hispanic or Latino, 17.4% Asian, 6.1% White, 65.5% American Indian and Alaska Native, 0.4%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage6%7%

Differences between sales support supervisor and sales support manager duties and responsibilities

Sales support supervisor example responsibilities.

  • Create and lead staff development sessions on solution selling techniques/running effective promotions/POS execution/trade math.
  • Maintain detailed accountability of valuable jewelry, handle new merchandise, and maintain employee focus on departmental organization and cleanliness.
  • Describe product to customers and accurately explain details about DirecTV services.

Sales support manager example responsibilities.

  • Develop specifications, samples, and product metrics to achieve production readiness for all POS material.
  • Leverage other sales office resources and administrative/support staff to achieve personal and team relate revenue goals.
  • Improve sales order checklist and re-evaluat assigned duties; ensure sales order fulfillment and logistics process improvement.
  • Coordinate daily workload within team using SalesForce and GP metrics to ensure that assign tasks are complete expeditiously.
  • Direct proposal development activities including RFP review and bid determination.
  • Coordinate with legal and contracting departments to obtain information to fulfill RFP requirements.
  • Show more

Sales support supervisor vs sales support manager skills

Common sales support supervisor skills
  • Customer Service, 16%
  • Support Supervisors, 7%
  • Performance Management, 7%
  • CRM, 7%
  • Sales Floor, 5%
  • Performance Reviews, 5%
Common sales support manager skills
  • Project Management, 12%
  • CRM, 7%
  • Salesforce, 7%
  • Sales Training, 6%
  • Excellent Interpersonal, 5%
  • Direct Reports, 5%