Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between sales support supervisors and support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a sales support supervisor, becoming a support manager takes usually requires 4-6 years. Additionally, a support manager has an average salary of $90,297, which is higher than the $63,148 average annual salary of a sales support supervisor.
The top three skills for a sales support supervisor include customer service, support supervisors and performance management. The most important skills for a support manager are project management, technical support, and powerpoint.
| Sales Support Supervisor | Support Manager | |
| Yearly salary | $63,148 | $90,297 |
| Hourly rate | $30.36 | $43.41 |
| Growth rate | 5% | 6% |
| Number of jobs | 130,140 | 172,628 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 51% |
| Average age | 46 | 47 |
| Years of experience | 8 | 6 |
A sales support supervisor oversees all sales support team activities by optimizing all business processes related to client interaction. As a team player, a sales support supervisor also works with the sales support team to monitor and improve customer interaction and customer service. Their duties and responsibilities include organizing and preparing the team to improve the effectiveness and providing timely reports for the top management.
A support manager is responsible for developing strategic technical solutions to improve business performance for client satisfaction and improve revenues. Support managers must have excellent knowledge of the technical processes and disciplines, as well as business systems in handling the information networks and systems of the company. They should have a strong command of system codes and technology programming, as well as software and hardware applications in identifying other possible business opportunities and assisting the staff with any inconsistencies in the process.
Sales support supervisors and support managers have different pay scales, as shown below.
| Sales Support Supervisor | Support Manager | |
| Average salary | $63,148 | $90,297 |
| Salary range | Between $47,000 And $84,000 | Between $58,000 And $140,000 |
| Highest paying City | - | Washington, DC |
| Highest paying state | - | New York |
| Best paying company | - | Meta |
| Best paying industry | - | Finance |
There are a few differences between a sales support supervisor and a support manager in terms of educational background:
| Sales Support Supervisor | Support Manager | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | California State University - Bakersfield |
Here are the differences between sales support supervisors' and support managers' demographics:
| Sales Support Supervisor | Support Manager | |
| Average age | 46 | 47 |
| Gender ratio | Male, 47.3% Female, 52.7% | Male, 59.8% Female, 40.2% |
| Race ratio | Black or African American, 6.6% Unknown, 3.9% Hispanic or Latino, 17.4% Asian, 6.1% White, 65.5% American Indian and Alaska Native, 0.4% | Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.7% White, 61.4% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 8% |