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The differences between sales support supervisors and support supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a sales support supervisor, becoming a support supervisor takes usually requires 4-6 years. Additionally, a sales support supervisor has an average salary of $63,148, which is higher than the $47,047 average annual salary of a support supervisor.
The top three skills for a sales support supervisor include customer service, support supervisors and performance management. The most important skills for a support supervisor are excellent interpersonal, customer service, and training materials.
| Sales Support Supervisor | Support Supervisor | |
| Yearly salary | $63,148 | $47,047 |
| Hourly rate | $30.36 | $22.62 |
| Growth rate | 5% | 10% |
| Number of jobs | 130,140 | 96,546 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 55% |
| Average age | 46 | 47 |
| Years of experience | 8 | 6 |
A sales support supervisor oversees all sales support team activities by optimizing all business processes related to client interaction. As a team player, a sales support supervisor also works with the sales support team to monitor and improve customer interaction and customer service. Their duties and responsibilities include organizing and preparing the team to improve the effectiveness and providing timely reports for the top management.
A support supervisor is responsible for monitoring the daily operations of an organization, assisting the team members in resolving customer complaints, and managing process discrepancies to maintain the smooth delivery of services for customer satisfaction. Support supervisors conduct a one-on-one assessment with the team, identifying each member's challenges and strategizing techniques to address those difficulties and reach their maximum potentials. They also look for business opportunities according to industry trends and data analysis that would generate more resources for revenues and increase the company's profitability.
Sales support supervisors and support supervisors have different pay scales, as shown below.
| Sales Support Supervisor | Support Supervisor | |
| Average salary | $63,148 | $47,047 |
| Salary range | Between $47,000 And $84,000 | Between $31,000 And $69,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | California |
| Best paying company | - | Cisco |
| Best paying industry | - | Technology |
There are a few differences between a sales support supervisor and a support supervisor in terms of educational background:
| Sales Support Supervisor | Support Supervisor | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | California State University - Bakersfield |
Here are the differences between sales support supervisors' and support supervisors' demographics:
| Sales Support Supervisor | Support Supervisor | |
| Average age | 46 | 47 |
| Gender ratio | Male, 47.3% Female, 52.7% | Male, 51.8% Female, 48.2% |
| Race ratio | Black or African American, 6.6% Unknown, 3.9% Hispanic or Latino, 17.4% Asian, 6.1% White, 65.5% American Indian and Alaska Native, 0.4% | Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.3% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 6% | 8% |