Scheduler vs front office coordinator

The differences between schedulers and front office coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a scheduler and a front office coordinator. Additionally, a scheduler has an average salary of $40,565, which is higher than the $32,844 average annual salary of a front office coordinator.

The top three skills for a scheduler include patients, customer service and medical terminology. The most important skills for a front office coordinator are patients, customer service, and data entry.

Scheduler vs front office coordinator overview

	Scheduler	Front Office Coordinator
Yearly salary	$40,565	$32,844
Hourly rate	$19.50	$15.79
Growth rate	-8%	-5%
Number of jobs	56,890	131,810
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 38%
Average age	49	47
Years of experience	2	2

What does a scheduler do?

A scheduler is responsible for arranging appointments and carrying out reminder calls and correspondence to anyone involved. In a company setting, it is also a scheduler's responsibility to coordinate with various departments and personnel to organize an accurate timetable that will consist of meetings, gatherings, deadlines, or other pressing matters. Furthermore, a scheduler must have attention to detail as one must perform bookkeeping tasks, fix scheduling issues or conflicts, and organize documentation. There are also instances where one must process orders or payments.

What does a front office coordinator do?

A front office coordinator is responsible for assisting clients with their inquiries and concerns and directing them to the appropriate department and personnel to immediately address their needs. Front office coordinators schedule appointments, verify visitors' identities by checking their credentials for security purposes, processing service payments, updating customers' data and visitation log on the database, and escalating high-level complaints. A front office coordinator also performs administrative and clerical tasks as needed, requiring them to have excellent time-management and organizational skills.

Scheduler vs front office coordinator salary

Schedulers and front office coordinators have different pay scales, as shown below.

	Scheduler	Front Office Coordinator
Average salary	$40,565	$32,844
Salary range	Between $23,000 And $68,000	Between $25,000 And $42,000
Highest paying City	Washington, DC	San Francisco, CA
Highest paying state	New York	Massachusetts
Best paying company	BP America Inc	University of California, Berkeley
Best paying industry	Construction	Health Care

Differences between scheduler and front office coordinator education

There are a few differences between a scheduler and a front office coordinator in terms of educational background:

	Scheduler	Front Office Coordinator
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	-	University of Pennsylvania

Scheduler vs front office coordinator demographics

Here are the differences between schedulers' and front office coordinators' demographics:

	Scheduler	Front Office Coordinator
Average age	49	47
Gender ratio	Male, 22.9% Female, 77.1%	Male, 9.0% Female, 91.0%
Race ratio	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%	Black or African American, 10.5% Unknown, 4.6% Hispanic or Latino, 24.1% Asian, 6.7% White, 53.0% American Indian and Alaska Native, 1.0%
LGBT Percentage	9%	6%

Differences between scheduler and front office coordinator duties and responsibilities

Scheduler example responsibilities.

Manage clinic visit schedules, rehabilitation conferences, medical exams, trial appearances, depositions, etc.
Utilize knowledge of medical insurance including manage care, Medicare, Medicaid, liability and workman's compensation.
Manage patient pre-op responsibilities, and generate all necessary paperwork.
Schedule procedure, surgery f/u, register new patients, referrals, insurance, send nurse messages.
Schedule patients for test and surgery procedures with and without anesthesia using the Surgi-Server computerize scheduling system.
Schedule patients for radiology and nuclear medicine procedures, verify insurance benefits, and obtain prior authorizations for patient procedures.

Front office coordinator example responsibilities.

Manage medical records and other patient information within HIPPA guidelines.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Work in Kronos to enter miss punches or correct time for employees when payroll is due.
Apply proper ICD-9 and CPT coding to patient invoices and submit claims to insurance companies for proper reimbursement.
Monitor physician documentation in EHR versus fee ticket and verify that the correct ICD9 and CPT codes are being used.
Maintain confidentiality of patient privacy in compliance with HIPAA regulations.

Scheduler vs front office coordinator skills

Common scheduler skills

Patients, 21%
Customer Service, 13%
Medical Terminology, 7%
Patient Care, 5%
Data Entry, 3%
Home Health, 3%

Common front office coordinator skills

Patients, 27%
Customer Service, 11%
Data Entry, 5%
Front Desk, 4%
Insurance Verification, 4%
Patient Charts, 3%

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Scheduler vs Front Office Coordinator

Updated January 8, 2025

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