Patient Access Representative - Cass County
Scheduler job in Logansport, IN
Job Details Cass Co 800 Fulton St - Logansport, IN Full Time High School Up to 50% Day Admin - ClericalDescription
New minimum wage raised to $23.00/hour!!
Join a leader in community mental health with a vision for the future…that sets the pace for associate self-care! Learn about 4C's 4-day, 32-hour work week by clicking below.
4 Day Work Week 4Ever
Why work at 4C Health?
4C Health is a trusted, non-profit, Certified Community Behavioral Health Clinic (CCBHC) that has been proudly serving the communities of North Central Indiana for over 50 years.
We began as the designated community mental health center for Cass, Miami, Fulton, and Pulaski Counties. To better meet the growing needs of our region, we have expanded our services to Howard, Tipton, and White Counties.
Our workforce is the heartbeat of 4C Health-meeting the needs of our local communities every day. Don't wait-join our team and help move health and hope 4ward!
#4CHealth
#MentalHealth
#CareersWithPurpose
Position Summary:
This position is responsible for being the first point of contact for clients and ambassadors for Four County. The Patient Access Representative is tasked with providing dependable, high quality, and effective clerical services and meetings the day-to-day operation needs of Four County. This is accomplished by a wide range of duties such as answering telephones, routing calls, greeting visitors, responding to inquiries, collecting payments, scheduling appointments and providing information about Four County.
Starting and growing base wage opportunities up to $26.00/hour!!
PLUS. Additional Annual Compensation and Incentive Opportunities!!
Four-day (32 hour) work week
Eligible for $150/month ($1,800 annually) in student loan repayment, available at hire
Earn $750 for every person you refer who is hired and remains employed for 6 months and receive an additional $500 every year as long as you both remain employed
Bilingual wage premiums available for individuals fluent in Spanish or Burmese
Benefits:
Multiple health plan options to fit your lifestyle
Health premium wellness discounts
Employer paid HSA contributions
Mileage reimbursement
Dental and Vision
403(b) retirement plan
Employer paid life insurance and other supplemental insurance products to choose from
Up to $10,000 in tuition assistance
Birthdays off after 1 year of employment
To see our full benefits and apply online go to our website: ******************
Qualifications
Requirements:
Background Checks:
4C Health is a Drug-Free Workplace employer. Candidates must be willing to submit to a pre-employment drug screen.
Candidates must be willing to submit to comprehensive background checks, including but not limited to criminal and child protective services checks.
Education:
At minimum a High School graduate or GED, unless working through a school-to-work program. A degree or further education in healthcare or healthcare management preferred but not required.
Experience:
Previous experience in scheduling, patient access, registrar or accounts receivable preferred but not required.
Skills/Knowledge:
Knowledge of data entry processes.
Ability to think critically and analyze information/situations for most appropriate response.
Ability to maintain confidentiality.
Verbal and Written Communication Skills.
Computer Skills.
Exemplary customer service skills.
4C Health is an Equal Opportunity Employer and committed to creating a diverse and inclusive environment. 4C Health does not discriminate against candidates or employees because of disability, sex, race, gender identity, sexual orientation, age, veterans status, or any other protected status under law.
Senior Scheduler, Lebanon, IN
Scheduler job in Lebanon, IN
WORLD WIDE PROFESSIONAL SOLUTIONS is a project solutions organization committed to implementing lean constructions, collaborative contracting, and execution approaches to enable breakthroughs in performance.
World Wide Professional Solutions (WWPS) is seeking an experienced and motivated Senior Scheduler to join our project team supporting a large-scale Bio Pharma construction project in Lebanon, Indiana. The successful candidate will bring a strong background in Bio Pharma construction scheduling with experience managing complex, fast-paced capital projects. Candidates with both Bio Pharma and Semiconductor experience are highly encouraged to apply. This role will be onsite, working directly with the client and project partners to ensure that all scheduling and reporting activities align with project milestones, procurement requirements, and critical path objectives. This is an onsite position in Lebanon, IN. Candidates must be local, open to relocation with an approved package, or able to support the project onsite through a per-diem arrangement.Key Responsibilities
Develop and maintain detailed project schedules for base-build and process systems in large-scale Bio Pharma construction environments.
Coordinate and integrate multiple schedules covering engineering, procurement, construction, commissioning, and validation phases.
Collaborate closely with design, construction, and OEM vendor teams to define procurement schedules and long-lead item tracking aligned with project timelines.
Serve as a key liaison with project controls, trade partners, and client representatives to ensure transparent communication of schedule impacts and risk mitigation strategies.
Lead and mentor a team of schedulers and planning technicians responsible for maintaining trade, fabrication, and installation schedules.
Aggregate and reconcile data from various project sources to maintain the master schedule and ensure alignment with the plan of record.
Support schedule integration with commercial systems and procurement packages to ensure synchronization between purchasing and construction delivery.
Drive continuous improvement in scheduling processes, performance metrics, and project delivery outcomes.
Prepare, baseline, and maintain project schedules independently and collaboratively.
Perform schedule analysis, identify risks, and recommend corrective actions.
Track and document project progress, milestones, and deliverables.
Generate weekly and monthly reports and schedule narratives for project leadership.
Support Project Managers with schedule data for cost forecasting and performance tracking.
Requirements
5+ years of Demonstrated experience in Bio Pharma Construction scheduling (required).
5+ years of Experience with Semiconductor or Advanced Manufacturing projects (preferred).
Proven ability to coordinate and organize multiple sources of schedule input and performance data into an integrated master schedule.
Proficiency in Primavera P6 required.
Advanced Excel and analytical skills required (VBA, Access, or SQL knowledge helpful).
Strong written and verbal communication skills.
Highly organized, detail-oriented, and proactive in identifying schedule conflicts or risks.
Ability to lead within a collaborative, fast-paced construction environment.
Experience with Lean Construction principles, Pull-Planning, and Last Planner Systems strongly preferred.
Experience in base-build and/or greenfield project scheduling.
Minimum education: High school diploma (required); AA or higher in Construction Management, Engineering, or Computer Science (preferred).
Education
Bachelor's degree in Engineering, Construction Management, or related field (preferred).
Equivalent experience will be considered.
Why Join WWPS? This is a full-time position with World Wide Professional Solutions. We offer excellent benefits starting on Day One, including:
Medical, dental, and vision insurance
Life insurance
Short- and long-term disability coverage
Company-match retirement plan
Paid holidays and time off
Join WWPS and contribute to delivering a world-class Bio Pharma facility that supports life sciences innovation and critical U.S. healthcare infrastructure.
This is a full-time position for World Wide Professional Solutions. We offer excellent benefits including medical, dental, vision, life, short term disability, long term disability, and a company match retirement plan. All benefits begin the FIRST DAY of employment.
World Wide Professional Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyPatient Services Representative
Scheduler job in Lafayette, IN
$17/hour, growth potential, genuinely welcoming and friendly culture, robust training program, 3 weeks paid time-off accruing from 1st day + 8 paid Holidays. You'll love this job, but don't take our word for it - ask our team! Do you strive to make a positive impact in your community? We live our mission to provide affordable medical, dental, and behavioral health care to Clinton County!
Riggs Community health Center is a Federally Qualified Health Center (FQHC) and Patient-Centered Medical Home (PCMH) Certified non-profit organization. Riggs CHC helps under-served community members gain access to top-quality affordable health care. Team members at Riggs CHC work in an award winning, professional, and team-oriented work environment with access to competitive pay and benefits. Improving Health, Improving Lives!
Riggs team members enjoy predictable 40 hour work weeks with no nights or overtime, and only limited Saturdays. Riggs focuses on balance with a schedule you can plan your family life around. All full-time employees have access to affordable Medical, Dental, Vision, up to $700 HSA Employer Contributions, Short & Long Term Disability, Life Insurance, 401(k), 8 Paid Holidays, 3 Weeks PTO, Education Reimbursements, and more!
E ssential Duties :
Receives, screens and routes calls to appropriate destination.
Greets public, staff, and others in a professional and courteous manner.
Is a customer service champion.
Makes patient appointments following provider scheduling guidelines
Registers new patients in accordance with policies and procedures
Verifies and updates registration and payer information at every patient visit.
Performs financial intakes on all patients and calculates percent of poverty/eligibility for sliding scale fee.
Verify insurance, Medicaid and Medicare eligibility.
Accepts payments, issues receipts and reconciles cash drawers daily.
Applies eligible patients for presumptive eligibility insurance through the Medicaid Web Interchange and schedules appointments with insurance navigators to complete application
Consistently meets a continuity of care call list goal each month
Cross trained on all front desk positions including lobby, pediatrics, adult, prenatal women's health, behavioral health, and dental.
Auto-ApplyPatient Access Rep
Scheduler job in Lafayette, IN
Franciscan Health Lafayette East Campus 1701 S Creasy Ln Lafayette, Indiana 47905 The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medical staff, revenue cycle departments, nursing departments, and ancillary departments to coordinate Patient Access functions, and ensure smooth delivery of services. The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards, specifically HIPAA guidelines. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
* Interviews patient and family in order to obtain registration information, and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration.
* Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data.
* Verbally interview patient and/or family in order to obtain registration information.
* Identifies patient liabilities, obtains patients on pre-service payments, counsel's patients on payer financial waivers, and processes co-payments collections.
* Identify co-payment procedures and fiscal procedures related to registration procedures.
* Complete computer and telephone pre-registrations to maintain patient flow.
QUALIFICATIONS
* Preferred Associate's Degree
* Required High School Diploma/GED or Required Professional/Vocational/Trade Training
TRAVEL IS REQUIRED:
Never or Rarely
JOB RANGE:
INCENTIVE:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
Medical Support Assistant (Scheduler)
Scheduler job in Lafayette, IN
The Department of Veterans Affairs, Indianapolis VA Medical Center is seeking motivated individuals to join their team to serve as an Medical Support Assistant. The Indianapolis VA Medical Center is hiring at multiple locations with varying tour of duties.
This is an open continuous announcement. We accept applications on an ongoing basis; qualified applicants will be considered as vacancies become available.
You may be referred and contacted by multiple departments and locations.
VA Careers - Medical Support Assistant: ******************************************* of the Medical Support Assistant are to include, but not limited to:
* Provides front-line assistance to customers with questions or concerns.
* Responsible for interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
* Schedules, cancels, and re-schedules patients' appointments and/or consults.
* Applies discernment and sensitivity when performing tasks required to resolve issues accurately and timely.
* Utilizes computerized programs and databases in order to enter, modify, and retrieve sensitive information and various data into or from electronic medical records, scheduling systems, and/or reporting formats.
* Verifies and updates demographics and insurance information.
* Demonstrates basic knowledge of the associated medical terminology sufficient to be able to communicate effectively with both professional and non-professional employees in a variety of occupations and at various levels of responsibility.
* Complies with Employee Education requirements by completing mandatory annual assignments and with any other training or education requirements as determined by the supervisor.
* Shows courtesy, respect, and a positive attitude toward patients, co-workers and the public.
Work Schedule: Day Shift, Evening Shift, Night Shift, Weekends, and Holidays with varying tours
Compressed/Flexible: Not available
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 91740-A
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
Recruitment Incentive: Not Authorized
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Scheduling Coordinator
Scheduler job in Kokomo, IN
Job Description
The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a high level of attention to detail and organization in a fast-paced environment.
Essential Job Function:
Schedule, authorize and send pertinent medical records/orders for appointments
Maintain a positive and friendly attitude and deliver excellent customer service to patients
Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness
Be receptive to training and coaching on best practices
Maintain an organized working space
Coordinate with other team members and doctors as needed for scheduling issues or questions
Other duties as required as they relate to the position
Knowledge, Skills and Abilities:
Understanding of best practices in the industry as it relates to schedule coordination and patient intake
Excellent customer service experience
Have excellent written and oral communication skills
Compassion and high level of service for our patients, parents, and staff
Integrity, always doing the right thing
Dependable, reliable to be at work when scheduled
Attention to detail
Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
Professional manner and appearance at all times
Computer skills: Microsoft office and Web Browser
Telephone skills: Proper telephone etiquette and information gathering skills
Education and Experience
High-School Diploma Required
1-3 Years Relative Experience
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For additional information, please follow this link.
Medical Receptionist
Scheduler job in Lafayette, IN
Regional Occupational Care Center - Requisition #2555
Unity Healthcare is a comprehensive, multi-specialty healthcare provider with offices throughout North Central Indiana. We have over 20 specialties, including an award-winning surgery center. We are locally owned, which allows us to make decisions in the best interest of our patients and our community.
With our 60+ experienced Healthcare Professionals, innovative technology, and wide range of services and treatment options, we help each patient live his or her best life.
Responsibilities
Greet, register, and check patients in and out
Verify and update patient information in medical records
Verify insurance, collect copays, and process payments
Answer phone calls, direct calls to appropriate departments, and schedule patient appointments
Maintain patient confidentiality within HIPAA guidelines
Complete special projects and assist staff in completing assignments as needed
Requirements & Skills
High School Diploma/GED required
Medical office experience preferred
Excellent customer service skills
Must have strong organizational skills, attention to detail, and be able to prioritize and multitask in a fast-paced environment
Must display honesty, integrity, and be a team player
Must display motivation and have a strong work ethic
Employment Details
Full-Time
Monday-Friday
Office Hours: 8:00 am - 6:00 pm
Benefits eligible
Practice website: *******************************************************************
Unity Healthcare LLC is an Equal Opportunity Employer
Auto-ApplyPatient Services Representative
Scheduler job in Kokomo, IN
The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and the Central Billing department. Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts. WHAT WE OFFER:
Starting wage of $14.00 - $15.00 per hour based on previous experience
6.5 paid holidays per year
Approximately 10 days of PTO within first year
Full slate of benefits to include health, dental, vision, and 401k
Growth and wage increase through company paid certification program
ESSENTIAL RESPONSIBILITIES:
Greet patients in a friendly, professional manner
Answer phone calls, schedule appointments, assist in patient communications and recalls
Respond to patient inquiries about billing, procedures, policies and available services
Prepare patient chart prior to appointment and complete upon patient arrival
Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
Monitor patient flow throughout the office, properly communicating delays
Provide a safe and clean office environment
Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)
PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):
Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.
Work Environment: Professional medical office environment.
Scheduling Coordinator
Scheduler job in Bainbridge, IN
Job Description
Scheduling Coordinator
Indiana Metal, Inc. - Full Time
Indiana Metal is seeking a highly organized, proactive, and detail-oriented Scheduling Coordinator to support efficient execution of deliveries, installation schedules, production timing, and document readiness across multiple departments. This role serves as the central hub between our Weathertight Warranty (WTW) program, logistics team, fabrication shop, subcontractors, and sales staff to ensure projects move smoothly from planning to completion.
The Scheduling Coordinator ensures all schedules, documentation, materials, and communications are properly aligned, tracked, and executed. They will manage timelines, anticipate needs, and provide clear communication to customers, subcontractors, internal teams, and field leadership.
This position is ideal for someone who thrives in a fast-paced environment, enjoys coordinating details, and understands how great organization impacts customer experience and operational success.
Key Responsibilities
Delivery & Logistics Scheduling
Schedule customer deliveries and coordinate trucking resources.
Confirm delivery timing with customers and maintain proactive communication on changes.
Serve as a point of contact for delivery drivers needing clarification, paperwork, schedule details, or updates.
Ensure all delivery documentation is complete, accurate, and accessible before scheduling.
Weathertight Warranty Install Scheduling
Schedule WTW installations in coordination with the Field Manager.
Verify all necessary documentation is received before scheduling installation dates-including aerial reports, panel layouts, measurements, and jobsite readiness confirmations.
Track missing items, request them as needed, and maintain documentation until complete.
Send full installation packets to subcontractors with job information, timing, site notes, and required materials.
Notify customers of installation timing and maintain status updates.
Production Scheduling
Schedule steel panel and trim production for the fabrication shop.
Print packet paperwork, verify measurements, and ensure required components are included.
Monitor open items needed for manufacturing or install (special trim, custom parts, windows, doors, etc.).
Track progress and ensure jobs move forward on schedule without delays.
Subcontractor Coordination
Confirm subcontractors have correct job details ahead of installation.
Track subcontractor milestones and ensure approved payments are issued at the correct time after completion and verification.
Support the Field Manager in confirming quality expectations and timelines are met.
Sales and Production Liaison
Act as the communication bridge between sales personnel and fabrication production, ensuring clean handoffs and clarity on job details, changes, and timing.
Monitor open questions, material needs, or design clarifications and ensure tasks are closed out without lag or confusion.
Route job notes, layout details, and measurement confirmations to the appropriate teams in a timely manner.
General Duties
Keep schedules current, updated, and clearly documented in Indiana Metal's systems.
Maintain accurate, clean paperwork and digital records for deliveries, jobs, and installations.
Handle basic customer questions regarding timing, documentation needs, readiness, and scheduling logistics.
Support internal process improvements to reduce scheduling gaps, communication delays, or inefficiencies.
Follow up consistently on missing documentation, open items, and pending approvals.
Keep all parties informed regarding changes or scheduling impacts.
Maintain confidentiality of project data and customer information.
Support and collaborate with the WTW Field Manager to ensure successful, clean installs with minimal rework.
Assist in refining scheduling workflows as the program grows.
Qualifications
Demonstrated office experience in a fast-paced environment (2+ years preferred)
Scheduling or project coordination experience required
Familiarity with ERP systems strongly preferred (manufacturing or construction ERP a plus)
Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams)
Strong communication skills - both written and verbal
High attention to detail and accuracy
Highly organized, able to juggle multiple projects, deadlines, and priorities
Calm, solution-driven approach under pressure
Ability to delegate tasks appropriately and follow through
Strong time management and problem-solving skills
Comfortable working with drivers, subcontractors, customers, and internal staff
Professional and confident phone and email communication
Ability to identify missing information and proactively obtain it
Experience in construction, roofing, logistics, scheduling, or manufacturing is a strong plus
Additional Qualities We Value
Familiarity with metal roofing, construction sequencing, or warranty processes
Understanding of basic jobsite readiness requirements
Comfortable reading basic layouts, measurements, and install details
Can support policy compliance for WTW documentation and best practices
Capable of spotting breakdowns, delays, or documentation gaps early and addressing them before they become problems
Benefits
Full-time, on-site role at Indiana Metal
Standard Indiana Metal benefits package applies (health benefits, paid time off, holiday pay, etc.)
Starting at $21/ hour
Competitive compensation based on experience
About Indiana Metal
Indiana Metal manufactures American-made steel roofing, siding, trims, and components, providing contractors and homeowners with superior building materials backed by dedicated service and innovative support. Our team values integrity, efficiency, quality, and strong relationships with those we serve.
Patient Service Representative
Scheduler job in Kokomo, IN
Job Description
Empowering communities through accessible, inclusive, and compassionate care.
At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive.
We are currently seeking a Patient Service Representative (PSR) to join our team. This role is ideal for someone who thrives in a patient-facing environment, enjoys variety, and is passionate about supporting community health.
Job Summary
As a Patient Service Representative, you will serve as the first point of contact for patients both in person and over the phone. You'll play a vital role in scheduling, registration, insurance verification, and ensuring a warm and welcoming experience. This float position provides coverage across the JPCHC network, requiring reliable transportation and flexibility to support multiple practice sites.
Job Responsibilities (include but are not limited to):
Greet and assist patients and families in a professional and friendly manner
Schedule patient appointments and manage inbound calls (answered by third ring)
Collect and verify patient demographics and insurance information in the Electronic Health Record (EHR)
Determine patient eligibility for financial assistance programs and obtain required documentation
Collect patient co-payments and follow JPCHC's money handling procedures
Assist with medical record requests, correspondence, and message response within one business day
Maintain cleanliness and organization of the patient waiting area
Provide coverage across JPCHC locations during staffing shortages
Participate in departmental and organizational meetings
Perform other duties as assigned
Required Skills and Qualifications:
High School Diploma or equivalent (GED) preferred
Knowledge of medical office practices required
Strong written and verbal communication skills
At least two (2) years of experience in an ambulatory healthcare setting preferred
Excellent customer service and interpersonal skills
Ability to adapt quickly and travel between practice sites as needed
Basic computer literacy and accuracy in data entry
What We Offer:
Highly competitive and comprehensive medical, dental, vision, benefit plans
Generous paid time off, including vacation and sick time
401(k) with a 6% contribution
Life and Disability insurance plan
Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
Patient Service Rep
Scheduler job in Kokomo, IN
Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Make a Difference
The Patient Service Representative works in conjunction with providers and clinical staff to take care of patients' administrative needs. This position is vital to giving the patient the “Patient's First” service and treatment they deserve as soon as they walk into our facility. This role is responsible for checking patients in for appointments, collecting patient payments, answering telephones, taking accurate messages, scheduling appointments, checking patients out, coordinating referrals, and checking insurance eligibility. This position utilizes our electronic medical record system to verify and update patient demographic information, as well as, posting and balancing of payments collected.
Exceptional Skills and Qualifications
Applicants for this position must have strong listening and communication skills and work well under pressure in a fast-paced environment. The applicant must be able to multi-task, have attention to detail, strong organization skills, and be a team player. Applicants must demonstrate good judgement for maintaining confidentiality.
High school diploma or GED equivalent is required.
1 year of experience in a healthcare environment or a minimum of 2 years of customer service experience.
Knowledge of medical terminology is preferred.
Experience with electronic medical records is preferred.
Strong computer skills including experience with Intranet and Internet usage, Excel, Word, email, and web-based applications.
Auto-ApplyPatient Service Rep- Gastroenterology
Scheduler job in Westfield, IN
Meet and greet patients, respond to phone calls, and check patients in and out of the physician office. Maintain accurate financial records, patient records and schedule referral appointments. Flexible to work both front and back office. Job Responsibilities
* Responsible to complete requirements in checking patients in and out of the medical office. Assist with patient scheduling, make appointments and referrals for testing and or other specialists, ensuring medical orders are met. Greet patients in a friendly and courteous manner. Present as trustworthy and cooperative.
* Document patient phone messages accurately. Obtain necessary registration documents. Register and update demographic and insurance info. Update the patient's electronic medical record and maintain records as required to meet compliances. Communicate necessary information.
* Maintain patient files or records timely. Secure patient medical records and scan them into charts. Assume info management responsibilities for patients' electronic medical record.
* Collect co-payments and post outstanding balances. Receive payments and prepare bank deposits. Balance and batch electronic credit card transactions. Verify deposit totals with supervisor. Prepare financial documents. Maintain and reconcile cash drawer.
* Process interoffice mail and faxed documentation. Distribute and organize appropriately. Enter drug samples when asked. Maintain educational supplies. Assist other departments when needed. Attend staff meetings.
* Use computer for scheduling, registration, and other record keeping. Requires continual use of phone, fax, copier, and scanner daily. Maintain office supplies and/or communicate needs.
* Ensure to meet compliance with all applicable hospital and department policies, procedures, and protocols.
* Notifies management of changes in workload to maximize productivity. Resolves and follow ups on challenging occurrences or situations.
* Maintain a positive attitude toward patients, physicians, co-workers, management and other hospital staff Contribute to team building and maintain a team-oriented
* Other duties as assigned.
Education Requirements
* Minimum: High School Diploma or Equivalent
* Preferred: Specialized Training in office administrative skills such as computers, software, and data entry.
Experience Requirements
* Minimum: Previous Customer Service experience
* Preferred: 1 or more years of office administrative experience and customer service
License/Certification Requirements - None
Patient Access Rep I 0.5 Evenings
Scheduler job in Rensselaer, IN
Franciscan Health Rensselaer1104 E Grace St Rensselaer, Indiana 47978
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU WILL DO
Interviews patient and family in order to obtain registration information and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration.
Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data.
Verbally interview patient and/or family in order to obtain registration information.
Identifies patient liabilities, obtains patients on pre-service payments, counsel's patients on payer financial waivers, and processes co-payments collections.
Identify co-payment procedures and fiscal procedures related to registration procedures.
Complete computer and telephone pre-registrations to maintain patient flow.
Part time Evening Shift
(3) 6- or 7-hour shifts starting at 4:30p
Must be able to work rotating weekends and Holidays.
QUALIFICATIONS
Preferred Associate's Degree
Required High School Diploma/GED OR Required Professional/Vocational/Trade Training
TRAVEL IS REQUIRED:
Never or RarelyJOB RANGE:INCENTIVE:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
Auto-ApplyRegistration Specialist Part-time
Scheduler job in Tipton, IN
Registration Specialist Schedule: * Part-time: Up to 24 hours per week * Monday, Wednesday, and Friday, 8:30 AM - 5:00 PM * No weekends or major holidays! Benefits: * Eligible for comprehensive benefits package (health, dental, vision, retirement)
Training:
* On-the-job training provided
* May require travel to Indianapolis
What You'll Do:
* Welcome and assist patients upon arrival
* Verify insurance and update patient records
* Answer phone calls and route messages through patient charts
* Manage patient flow efficiently and professionally
* Schedule appointments and explain department policies
What We're Looking For:
* High School Diploma or GED required
* Previous healthcare experience preferred
* Knowledge of Cerner is a plus
* Strong computer skills and proficiency in MS Office
* Friendly, professional demeanor
* Ability to learn medical coding (ICD-10, CPT)
* Understanding of insurance and medical terminology preferred
Why Join Us?
* Supportive team environment
* Flexible schedule with no weekend work
* Opportunity to grow in a healthcare setting
Auto-ApplyMedical Receptionist - PRN
Scheduler job in Lafayette, IN
Lafayette Vein & Vascular - Requisition #2531
Unity Healthcare is a comprehensive, multi-specialty healthcare provider with offices throughout North Central Indiana. We have over 20 specialties, including an award-winning surgery center. We are locally owned, which allows us to make decisions in the best interest of our patients and our community.
With our 60+ experienced Healthcare Professionals, innovative technology, and wide range of services and treatment options we help each patient live his or her best life.
Responsibilities
Greet, register, and check patients in and out
Verify and update patient information in medical records
Verify insurance, collect copays, and process payments
Answer phone calls, direct calls to appropriate departments, and schedule patient appointments
Maintain patient confidentiality within HIPAA guidelines
Complete special projects and assist staff in completing assignments as needed
Cross-train in other positions, such as medical assisting. This would include rooming patients, taking vital signs, and updating medical records
Requirements & Skills
High School Diploma/GED required
1 year of medical office experience preferred
Proficient data entry required with basic computer knowledge
Must have strong organizational skills, attention to detail, and be able to prioritize and multitask
Allscripts PM /Epic /EMR knowledge preferred
Must display motivation, have a strong work ethic, and can work independently to complete tasks
Dependability and reliability in adhering to work schedules and fulfilling responsibilities
Employment Details
1 day per week and PRN
Monday-Friday
Must be flexible with hours
8:00 am - 5:00 pm
Unity Healthcare, LLC is an Equal Opportunity Employer
Auto-ApplyDENTAL INSURANCE & PATIENT COORDINATOR
Scheduler job in Lafayette, IN
Are you a service driven individual that strives to make a positive impact in our community. Helping under-served community members gain access to top-quality affordable health care is our mission! Team members at Riggs CHC work in an award winning, professional, and team-oriented work environment with access to competitive pay and benefits. Help others in a full-filling career in non-profit health care. Riggs Community Health Center...Improving Health, Improving Lives.
Riggs dental team members enjoy predictable 40 hour work weeks with no nights, overtime, or weekends. Riggs focuses on balance with a schedule you can plan your family life around. All full-time employees have access to affordable Medical, Dental, Vision, up to $700 HSA Employer Contributions, Short & Long Term Disability, Life Insurance, 401(k), 8 Paid Holidays, 3 Weeks PTO, Education Reimbursements, and more!
Essential Duties:
Verifying insurance: Confirming a patient's insurance coverage and benefits
Calculating costs: Estimating fees and documenting them in the patient's record
Processing claims: Handling insurance claims and payments for dental treatment
Coordinating services: Working with the insurance company and patient to coordinate services
Resolving issues: Working with the insurance carrier to resolve coverage or financial issues
Providing customer service: Handling patient inquiries and concerns
Scheduling appointments: Coordinating appointments and procedures with other dental office staff
Preparing reports: Creating reports and spreadsheets. Help train dental team members on best practice and share insurance knowledge.
Dental insurance waivers: help complete pre-visit planning and review monthly waiver report. Actively improve encounters to ensure customer service and improve unpaid claims
Monitoring progress: Tracking a patient's progress through payment plans
Contacting patients: Contacting patients as appropriate to ensure treatment plans are followed and assist with applying for the sliding fee scale program
Track dental cases: maintain records for ongoing denture, crown, and bridge cases to ensure process is followed and patient receives all services in a timely manner.
Sending documentation: Sending supporting documentation to process claims, such as X-rays and doctor's notes
Updating records: Updating a patient's record as appropriate
Reviews the schedule to ensure the correct providers have been selected for the appointment and adjusts as needed.
Checks electronic dental record on all scheduled appointments to ensure they are scheduled correctly to include treatment and to make sure the recare appointment is not early.
Reviews appointment types to ensure the correct one was selected, if not change to correct appointment type. Communicate with patients about changes to treatment plans based on insurance allowances.
Auto-ApplyAssoc Patient Access Rep-Ortho Specialty Care-Howard
Scheduler job in Kokomo, IN
Join Community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Make a Difference
The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits.
Exceptional Skills and Qualifications
The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below\:
· High School Diploma or GED High School diploma or GED equivalent (Required)
· 1+ years\: Experience in healthcare office setting and/or work history with strong customer service background (Preferred)
· Registration/Admissions\: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits)
· Completes Admissions, Discharges, and Transfers in a timely manner when applicable
· Ability to monitor and perform all patient hospital and/or ambulatory movement
· Utilizes EPIC work queue to pre-register scheduled patients
· Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient
· Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits
· Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services
· Confirms the completeness of the electronic health record (EHR) and makes necessary changes
Auto-ApplyPatient Access Rep
Scheduler job in Rensselaer, IN
Franciscan Health Rensselaer 1104 E Grace St Rensselaer, Indiana 47978 WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU WILL DO
* Interviews patient and family in order to obtain registration information and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration.
* Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data.
* Verbally interview patient and/or family in order to obtain registration information.
* Identifies patient liabilities, obtains patients on pre-service payments, counsel's patients on payer financial waivers, and processes co-payments collections.
* Identify co-payment procedures and fiscal procedures related to registration procedures.
* Complete computer and telephone pre-registrations to maintain patient flow.
* Part time Evening Shift
* (3) 6- or 7-hour shifts starting at 4:30p
* Must be able to work rotating weekends and Holidays.
QUALIFICATIONS
* Preferred Associate's Degree
* Required High School Diploma/GED OR Required Professional/Vocational/Trade Training
TRAVEL IS REQUIRED:
Never or Rarely
JOB RANGE:
INCENTIVE:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
Patient Access Specialist
Scheduler job in Westfield, IN
Job Responsibilities * Possess accuracy skills to ensures that all documents are properly signed and witnessed as required. Maintain and apply knowledge of current registration requirements. * Advise and coordinate patient account information with other department staff, clinical staff and or UR/Case management. Ability to work well under pressure and remain calm while maintaining positive patient and physician relations.
* Recognize accounts that should be referred to management for assistance. Evaluate patient visits/registrations and make recommendations for corrections as needed.
* Calls insurance companies for precertifications and authorizations. Serves as a patient resource in matters concerning up-front collections based upon covered benefits and in accordance with hospital policy.
* Complete inventory and order specific supplies for department and keep supplies in proper storage areas so supplies and equipment are readily accessible
* Maintain compliance with EMTALA and HIPAA rules and regulations. The Specialist will interview the patient/guarantor to obtain complete demographic, clinical, billing, insurance, and financial information.
* The Patient Access Specialist will be trained to work all areas of Patient Registration and Switchboard daily operations. Responsible to train other Patient Access Associates in all duties.
* Must be able to perform other duties as assigned.
* SPECIFIC MEASURABLE OBJECTIVES FOR PATIENT ACCESS SPECIALIST INCLUDE: Must maintain an annual appraisal score of 2.0 or greater. Consistently, be able to register 40 patients per 8-hour shift with the possibility of more than 40 if work load dictates. If working non-patient registrations during this 8-hour shift, consistently register around 60 per day. Each Specialist is expected to maintain a 3% or less weekly error rate.
Education Requirements
* Minimum: High School Diploma or equivalent.
* Preferred: High School Diploma and Certified HealthCare Access Associate (CHAA) Certification or national recognized PFS Certification
Experience Requirements
* Minimum: Three (3) or more years of customer service or related experience.
* Preferred: Three (3) or more years of experience in Patient Access Registration in an acute care hospital and/or physician office setting.
License/Certification Requirements
* Minimum: None
Medical Receptionist
Scheduler job in Lafayette, IN
Pain Care Center - Requisition #2537
Unity Healthcare is a comprehensive, multi-specialty healthcare provider with offices throughout North Central Indiana. We have over 20 specialties, including an award-winning surgery center. We are locally owned, which allows us to make decisions in the best interest of our patients and our community.
With our 60+ experienced Healthcare Professionals, innovative technology, and wide range of services and treatment options, we help each patient live his or her best life.
Responsibilities
Greet, register, and check patients in and out
Verify and update patient information in medical records
Verify insurance, collect copays, and process payments
Answer phone calls, direct calls to appropriate departments, and schedule patient appointments
Maintain patient confidentiality within HIPAA guidelines
Complete special projects and assist staff in completing assignments as needed
Requirements & Skills
High School Diploma/GED required
Medical office experience preferred, but not required
Computer knowledge required
Must have strong organizational skills, attention to detail, and be able to prioritize and multitask
Allscripts PM/EMR knowledge preferred
Must display honesty, integrity, and be a team player
Must display motivation and have a strong work ethic
Employment Details
Full-Time
Monday-Friday
Benefits Eligible
Unity Healthcare, LLC is an Equal Opportunity Employer
Auto-Apply