Scheduler jobs in Wilmington, NC - 40 jobs

A fast-growing Dermatology practice with multiple locations throughout New York City and now we are opening in Delaware, we are searching for a friendly, driven, hard-working Receptionist. This is an amazing opportunity for someone who would like to begin their career in the medical industry and is passionate about patient care. The ideal candidate has 1+ years experience as a medical receptionist and strong communication and leadership skills. The open job position requires you to be available to work on weekends. We are looking for: 1+ years of experience as a Medical Receptionist Excellent communication and customer service skills Excellent computer skills Detail-oriented and comfortable multi-tasking Weekend availability Dermatology experience preferred eClinicalWorks experience preferred What we offer to you: Competitive hourly rate based upon experience Many Opportunities for Career Growth Excellent Benefits Package (medical, dental, vision) 401K PTO hours Pay: $18.50/hr

Patient Service Representative (2 full-time positions) Employee friendly, long established orthotic & prosthetics provider with excellent reputation, has an exciting opportunity for a Patient Service Representative in our Wilmington, DE office. In this position, you will work closely with clinicians, physician offices, insurances and co-workers to ensure timely service to our patients. Main responsibilities of this position include: Providing excellent customer service to all patients Data entry and preparation of orders Becoming versed and knowledgeable of various insurance company requirements and procedures Obtaining the proper documentation necessary for insurance companies / plans Verifying patient benefits and pre-certifying our services Assuring timely service to patients Ability to quickly learn and navigate all company computer and phone applications Performing other duties as assigned Skills & Requirements: Works independently Uses good judgement Makes sound decisions Communicates professionally Works in a fast-paced environment Records correctly and briefly Handles sensitive information in confidence Meets deadlines and prioritizes Proficient in Microsoft Outlook, Word, Excel Organized and detail-oriented High school graduate Knowledge of anatomy and medical code is a plus Professional conduct Dress appropriately We offer great pay and benefits. If you are looking for a fun place to work and looking to use your talents to help patients meet their needs we want to hear from you. This is a drug-free workplace and all job offers will be contingent on passing a drug screen and a favorable pre-employment background check.

Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

Full-time Description Apex Orthopaedics Spine & Neurology is a Comprehensive Spine and Orthopedics Care provider in North Carolina. Our locations include Charlotte, Raleigh, and High Point, with more to come. We specialize in offering cutting-edge treatment with a conservative approach. \We are looking for a Full-Time Medical Receptionist to work in our Wilmington office. Candidates must have the ability to work hours as assigned and have reliable transportation. The role of the Medical Receptionist is to serve as the first point of contact with each of our customers. This position includes greeting patients, checking in and out patients, as well as answering phones. This position reports directly to the office manager of the assigned location. Medical Receptionist Responsibilities Ensuring all appointments have been scheduled appropriately with the correct provider, time, and location. Ability to answer general questions for patients, such as: Account Balances (The back office determines the balance due and communicates via a note in the system for the Front office to collect). Driving directions to locations. Appropriate fax numbers for patient information to be sent. Obtaining correct and up-to-date information on all patients at the time of scheduling and confirming information at the time of registration. Ensure all co-payments and outstanding balances are collected at the time of registration. Facilitate calls to the appropriate venue. Verifying insurance for eligibility and confirming that the necessary authorization for procedures has been obtained. Scrubbing/prepping all assigned charts on scheduled days. Check to see if registration has been updated (should be updated every 3 months). Check to see if your medical history has been updated (should be updated at least once every calendar year). Make sure insurance eligibility has been verified. Check for BALANCES and confirm if they need to be collected. Communicate in notes the information that needs to be collected on patients at the time of registration. If the patient is new, be sure to have a packet ready for them to complete when they arrive, with any other pertinent information. Maintain good client relations and provide excellent customer service to our patients. Assist the Office Manager and team in developing policies and plans that will improve the patient flow and minimize patient complaints. Conduct the research necessary to resolve issues with customers without having to escalate for additional guidance. Display critical thinking skills in interactions with others. Utilize effective listening, verbal, and written communication skills when working with others. Reconcile appointments at the end of each day and provide the Billing Supervisor with the reconciliation. Document in the notes section of every account when any action is taken, indicating the action, and the next step to resolution, and create a task indicating the next step with a due date for follow-up. Follow up on all accounts promptly (at least within 30 days) where action was taken to ensure the issue was resolved. Other duties as assigned or requested. Medical Receptionist Benefits and Perks The great benefits package includes medical, dental, vision, and multiple add-ons. 401K Paid time off Paid holidays Mileage reimbursement and travel stipends are available Requirements Candidates must meet the following requirements to be considered: Experience Bi-lingual Medical terminology or aptitude to learn

At Coastal Horizons, our mission is to provide a continuum of professional services to promote healthier lives, stronger families, and safer communities. We are currently seeking a motivated and passionate Patient Access Specialist to join our dynamic team. If you're looking for an opportunity to make a difference, we invite you to explore the exciting positions available with us. JOB TITLE: PATIENT ACCESS SPECIALIST SCHEDULE: Tuesday-Saturday, Full Time LOCATION: Wilmington, NC REQUIRED EDUCATIONAL/EXPERIENTIAL QUALIFICATIONS High school diploma or GED with 2-3 years experience related to responsibilities specified. Knowledge of electronic health care systems, clinical documentation, and standards. Familiar with DSM and ICD-10 codes Previous experience with identifying insurance benefits and collecting payments Knowledge of state funded terminology Basic computer skills including Excel Strong organizational, problem solving and analytical skills. Working knowledge of cash management principles and/or procedures. POSITION HIGHLIGHTS: The Patient Access Specialist is responsible for reviewing and verifying client demographic and financial information prior to intake. Responsible for preparing financial agreement, based on information obtained from private insurer, and obtaining client signature. Responsible for coordinating client with appropriate clinician based on client s funding and clinician availability. Responsible for tracking and submitting authorizations accurately and efficiently to ensure all rendered services are authorized within contractual guidelines and billable. ADDITIONAL INFORMATION: Review client intake paperwork including insurance information to determine mental health benefits; if client is uninsured, determine eligibility for state funding. Prepare financial agreements and obtain client signatures. Schedule intake appointments with the appropriate clinician. Submit enrollments and updates to MCOs. Monitor client s utilization of unmanaged units and notify clinicians when authorization for continued services is needed. Review clinical documentation for completeness and submit to MCO for authorization requests. Follow up with MCO to determine approval or denial of authorization requests in a timely manner and effectively communicate with clinician. Work directly with MCO and private insurances. Excellent interpersonal and communication skills, possesses experience and competency in customer relation skills. Ability to organize and prioritize work in a stressful environment. Encourages teamwork; energetic, and motivates team and individuals. Maintains a cooperative work environment to foster Coastal Horizons Center s missions and values to meet goals. Proficient with MS Office. Performs miscellaneous job-related duties as assigned. Must be able to perform sedentary work exerting up to ten (10) pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must possess the visual acuity to prepare and analyze data and figures and operate computer terminal. SALARY & BENEFITS: Competitive salary based on experience Comprehensive medical, dental, and vision insurance Educational loan repayment programs & Career growth Retirement savings plan/401K Paid time off programs, rollover hours, 14 paid holidays Employee engagement activities, resource groups, and diversity events HOW TO APPLY: Interested candidates should submit their resume and cover letter through our Careers Page. If you require an accommodation during the application process, please contact us at ************************. We look forward to reviewing your application! EEO STATEMENT Coastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.

UW Medical Center Northwest- Radiology Support Services has a Full-time Days Patient Services Supervisor role. WORK SCHEDULE * Full-time, 100% FTE (40 hours per week) * Day Shift * Hybrid (1-2 days remote) DEPARTMENT DESCRIPTION Radiology Services at UW Medical Center - is the premier choice for imaging in the Pacific Northwest. Our combination of expertise, service and commitment to providing the latest imaging technology offers comprehensive diagnostic support for you and your family. From basic screening tests to cutting-edge procedures, our state-of-the art equipment, skilled technologists and diverse, world-class academic radiologists deliver timely, accurate results. All of UW Medicine's radiologists are board-certified and specialize in a variety of areas such as neuroradiology, body radiology, interventional radiology, musculoskeletal radiology, ultrasound, nuclear medicine, mammography and chest radiology. Imaging findings are integrated with all clinical data to generate comprehensive and actionable patient assessments. We also offer a full complement of heart-related cardiac diagnostic imaging tests and procedures, including electrocardiogram (for neonatal and pediatric patients) and echocardiography services, CT and MRI imaging services and nuclear imaging services. Reports and images seamlessly integrate with your UW Medicine electronic medical record (MyChart) and are available to you and your care provider shortly after the exam has been completed. POSITION HIGHLIGHTS * Conveniently located near public transportation * Make a difference for the patients and employees we serve * Opportunity to provide career growth PRIMARY JOB RESPONSIBILITIES * Supervise scheduling and front desk staff to ensure smooth clinic and scheduling operations * Oversee patient check-in, registration, and clinic workflows to optimize patient flow and experience * Manage staff performance, training, onboarding, and scheduling assignments * Monitor compliance with UW Medicine policies and service excellence standards * Utilize Epic for scheduling, registration, and resource management; troubleshoot workflow issues * Serve as subject matter expert for modality scheduling and registration processes * Analyze performance metrics using Epic and Tableau; uphold staff KPIs and resource utilization goals * Participate in testing and implementation of technical enhancements in scheduling and telephony systems * Act as liaison with clinical teams to improve appointment workflows and patient care * Ensure fiscal responsibility through staffing plans, budget adherence, and cost-saving initiatives ABOUT UW MEDICAL CENTER-NORTHWEST UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street. Excellence. Exploration. Education. ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $56,508.00 annual Pay Range Maximum: $80,820.00 annual Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: SEIU Local 925 Supervisory About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Under the general direction of the Front Office Operations Manager, Patient Access Coordinator (PAC), works as part of the Clinical Office Team performing those duties necessary to prepare patients administratively for a clinical visit. The PAC is responsible for the accuracy and completion of patient accounts based on MedNorth departmental protocol, policies and procedures, and compliance with regulatory agencies, to include registration functions and ensuring all insurance requirements are met prior to patient's checkout. The candidates' duties include answering the telephone, making appointments, insurance verification and maintaining medical provider schedules. The ideal candidate should possess ability to provide a positive patient experience and excellent customer service skills, the ability to multi-task, and attention to detail. PAC must be available to work clinic hours of operation. PRIMARY DUTIES and RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities include the following: PAC will process patient's registration and assist patients as needed, ensure all fields in registration are completed PAC will ensure patients are being schedule appropriately for providers, following the provider scheduling guide Follow standardized front office workflows Ensure a positive patient experience Training on AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) Maintains positive customer service at all times Complete daily tasks timely At check in Ensure demographics are updated as well as any annual data requirements are met At Check out Ensure all data has been collected. Ensure follow up appointment are made or in process Process patient collections at check in and check out Ability to read and provide patient with any unpaid balances due PAC must meet expectation of insurance verification to prevent billing delays Follow up with patients that have not provided required insurance verification, ID's and photos, etc. prior to check in Provide patient education, handouts on CareMed, Cape Fear Health Net, Managed care As needed collect CareMed applications, after ensuring application is complete and answer any questions for patients Ensure patient appointment confirmations are completed using current appointment confirmation system Report patient concerns to supervisor Ensure ongoing effective communication with Medical Assistants and other clinical staff Communicating departments ‘protocol when managing same day patients Available to work during all clinic hours of operation Ability to work in more than one practice management system Follow departmental policies, practices, procedures, and work rules in accordance with approved department and agency policies and assists in the development and implementation of new policies according to agency and regulatory guidelines. Provide telephone and face to face response to requests for services/information in a timely manner Return all voice messages, patient text messages in a timely manner (daily morning messages before 12noon and afternoon messages before 5:00pm or sooner) Operator coverage as assigned Demonstrates a commitment to cultural competence Promotes a safe, calm and secure environment Other duties, responsibilities and activities may change or be assigned at any time with or without notice SUPERVISORY RESPONSIBILITIES: N/A ADMINISTRATIVE RESPONSIBILITIES: N/A QUALIFICATION REQUIREMENTS: The requirements listed below are representative of the knowledge skills, and/or ability required. EDUCATION AND/OR EXPERIENCE: High School graduate or equivalent, with a minimum of 6 months experience in a health care environment. Experience with practice management systems, ability to access online eligibility & verification systems. Experience in customer relations and cross system communication. INTERPERSONAL SKILLS: Excellent interpersonal, organizational and customer service skills. Teamwork and communication skills essential, ability to work independently as well. Treat all patients, co-workers, and managers with courtesy and respect. MENTAL ABILITIES: Cognitive reasoning. Clear thinking in high-pressure situations. Ability to prioritize and withstand pressure of continual work with variable requirements. Ability to concentrate and maintain accuracy despite frequent interruptions. Critical thinking and organization skills, problem solving, and reasoning capabilities. Ability to prioritize and handle multiple tasks, and to work in a fast-paced atmosphere. LANGUAGE SKILLS: Ability to speak English fluently. Spanish speaking or another language is a plus. COMPUTER SKILLS: To perform this job successfully, an individual should have demonstrated competence in Microsoft Office suite and basic data entry skills. LICENSES, CERTIFICATES, REGISTRATIONS: N/A PHYSICAL DEMANDS: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear, use hands to finger, handle or feel. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee is frequently required to lift and/or move up to 40 pounds. The special vision requirements for this job are close vision (clear vision at 20 inches or less), color vision (ability to identify and distinguish colors). WORK ENVIRONMENT: The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions for this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. MedNorth Health Center provides comprehensive health care services, inside a multi-cultural medical/dental clinic, to all individuals; insured, uninsured, and underinsured. The building is heated in winter and air conditioned in the summer with noise levels of moderate to loud. We serve patients who speak multiple languages and who may need the assistance of an interpreter. In this position one may be subject to exposure to copier toner, correction fluid, bright fluorescent lighting, and continuous personal computer exposure. MedNorth Health Center is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability, or veteran status. EOE/AA/M/F/D/V This job is a Bloodborne Pathogens risk category III position. GENERAL EXPECTATIONS: The incumbent is expected to attend work on a daily basis and to be at work on time. The incumbent is expected to report absences in accordance with personnel policies and procedures. The incumbent's work is expected to be accurate, neat, and thorough, and completed on time. The incumbent is expected to have a positive attitude, be cooperative, and considerate of others. The incumbent is expected to be dependable and is expected to accept responsibility for assignments and duties given. The incumbent has the ability to receive and express detailed information through oral and written communications. The incumbent is expected to dress and act in a professional manner and adhere to all safety standards. The incumbent is expected to participate in staff meetings, be courteous and polite with patients and other staff. The incumbent is expected to maintain confidentiality. The incumbent is expected to wear uniform.

The Centralized Scheduler is responsible for answering phones, scheduling appointments, registration of patients, reminding patients of balances due of patient, placing reminder calls for dental patients, for confirming appointments and other receptionist duties as requested including maintaining supplies. WHY LRMC: Little River Medical Center is a non-profit community health center within Horry County. At Little River Medical Center, we strive to offer exceptional health services and deliver quality, compassionate care to everyone. We provide a wide range of affordable health and support service for every family. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Greet caller and announce name of healthcare facility in a clear speaking voice. * Demonstrates the ability to establish and maintain effective, productive relations with co-workers, supervisors, patients and the public. * Daily appointment scheduling, answers incoming calls, makes patient appointment and reminder calls. * Maintains a neat/well organized work area. * Responsible for maintaining an adequate amount of supplies. * Registers and/or updates patient demographic information into the patients accounting system on a daily basis. * Attends all in-service trainings as required. * Maintains patient confidentiality at all times. * Maintains Center confidentiality and Code of Compliance per policy. * Strives to retrieve messages hourly and return calls to patient in a timely manner. * Accurately and completely take messages and ensure the appropriate person immediately addresses emergency calls. * Informs patients of our Sliding Fee Program and the proper documentation they will need to bring with them at the time of their visit. * Confirm all patient appointments prior to arrival. * Follows established policy and procedures. * Performs other duties, as assigned. QUALIFICATIONS: * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. * The requirements listed below are representative of the knowledge, skill, and/or ability required. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must remain courteous and considerate to patients and associates, possess tact and diplomacy, maintain professional appearance, possess good organization skills, be detailed oriented, be resourceful, be able to handle multiple tasks, be a self-starter and be able to work in a team oriented environment. * Bilingual English/Spanish preferred but not required. EDUCATION and/or EXPERIENCE: * High School diploma or GED * Bilingual English/Spanish preferred; however not required. LRMC offers benefits such as: * Medical, Vision & Dental insurance. Health Benefits start on the 1st of the month following the start date. * Employer matched 403B Retirement Plan. * Paid Vacation time, Sick time, & Holiday's. As well as paid qualifying Administrative Leave. * Employer Paid Health Benefits: Life / AD&D Policies, Short/Long Term Disability, and an Employee Assistant Plan.

The primary role of the Patient Coordinator is to help the dental office stay on schedule, schedules new appointments, enters patient data for billing purposes, and generally keeps the office stocked with necessary supplies. KEY COMPETENCIES Welcoming/greeting patients with a welcoming, professional and polished demeanor Checking-in patients to ensure they have all the necessary information in the patient management software Collecting co-payments Checking-out patients Running and processing applicable reports Monitor office emails Utilizing RevenueWell for confirmations, communication with patients, and insurance requests Insurance Verification and pre-authorizations Closing out and ensuring that registers are balanced daily Completing next day router preparation Ability to multi-task and skillfully manage priorities under pressure (ex: patients walking in, phones ringing, etc.) Scheduling patients, filling same-day or next-day schedule as needed Monitoring and responding to office voicemails Support Office Manager with EOD process Escalating issues to Office Manager Other duties and responsibilities as assigned. Qualifications Essential Requirements Must have previous dental office experience (6 months or more) Must be present by 7:45 AM as business hours of operations is 8-5 PM Flexibility to be accessible before and after hours based on business need Passing of satisfactory credit check HS Diploma or higher Customer Service experience Ability to work in fast paced work environment and under pressure Ability to balance registers Strong communication skills Must exhibit ethical conduct & confidentiality High attention to detail and accuracy Strong computer skills Outstanding organization skills Ability to demonstrate independent thinking as well as a teamwork approach to job responsibilities. Language and Reasoning Abilities Has excellent telephone techniques and can communicate clearly with patients and team members in person and on phone conversations

Patient Access Clerks performs imperative duties, including but not limited to the registration of all patients accurately and efficiently to include in-house admissions, outpatient diagnostic patients, emergency room patients, pre-registrations for scheduled surgeries and OB care, all patient type “8” patients, special clinic patients and any other patient requiring a record of service. Conduct insurance verification, data entry, filing protected health information (PHI), and point of service collections, while maintaining patient relations and customer satisfaction. Maintain patient flow and prioritize appropriately. Provide cooperative and courteous service to all customers, internal as well as external. Adhere to the Code of Conduct. Support co-workers in a team environment. Assist with any questions or concerns from internal and external customers. Maintain at all times a professional and pleasant manner that promotes credibility, confidence and trust between the clients of this facility. Communicate and work effectively and harmoniously with team members. Demonstrates an understanding of age specific population and how it relates to the appropriate provision of care, which this includes infants, children, adults and elderly. Maintain the privacy of patients at all times. Qualifications Education/Certifications: High School Graduate or Equivalent. Experience: Minimum 1 year experience in healthcare setting such as hospital or physicians office or 1 year experience related to customer service or working with public

JCMC Sick and Well is looking for a Patient Service Representative (PSR) to work as our referral coordinator and front desk receptionist. This position serves as the first line of communication between a patient and care provider or care specialist. The PSR delivers the highest level of customer service and efficiency possible by answering phone calls, greeting patients, making appointments, collecting payments, promptly processing referrals, and providing general information. Essential Functions: Welcomes and greets patients and visitors in person or on the telephone; answers questions and provides information on procedures or policies. Optimizes patients' satisfaction and provider time by scheduling appointments in person or by telephone. Documents patient inquiries in the telephone template of the EHR and assigns tasks to the appropriate individual. Notifies clinical staff when immediate attention is required. Keeps patient appointments on schedule by notifying the provider of patient's arrival; reviewing service delivery compared to schedule; and reminding the provider or patient of service delays. Contacts specialty offices to make referral appointments. Obtains authorizations from various insurance companies (e.g., Tricare, Medicaid, UHC, etc.) Answers patients' questions and/or concerns about referrals, such as where they are being sent and which offices accept their insurance. Optimizes patient satisfaction by assisting in the transition of care-scheduling specialist appointments and sending appropriate medical records ahead of time. Completes tasks within a desirable time frame to ensure patient satisfaction. Communicates with providers to assist in identifying appropriate specialists and renewing specialty referrals. Maintains patient accounts in NextGen EHR by obtaining, recording, and updating personal and financial information. Collects patient payments and verifies insurance eligibility. Protects patient rights by maintaining confidentiality of personal, medical, and financial information. Performs additional tasks or assignments as directed by the supervisor. Minimum Qualifications: High School Diploma or General Education Development (GED) 1-year experience working in a medical office setting Referral experience preferred Effective verbal and written communication at all levels, both internally and externally Self-motivated, quick learner, organized, detail-oriented, and able to multi-task Active listener with the ability to respond appropriately and professionally Benefits: 401(k) Health, Dental, and Vision Insurance Employee Assistance Program Accident, Short-Term Disability, Long-Term Disability Paid Time Off

Cherubini Orthodontics in Wilmington, NC is looking to hire a full-time Orthodontic Financial and Insurance Coordinator to ensure that our dental office runs smoothly by coordinating insurance and presenting financing options for treatment. If you're looking for great culture, pay, and opportunities, look no further! This administrative orthodontic position earns a competitive wage of $15 - $21/hour, depending on experience. We provide incredible benefits, including: Vision insurance A 401(k) with a company match Paid time off (PTO) An incentive bonus Company-provided uniforms Free orthodontic treatment after two years of qualified working performance If this sounds like the right administrative opportunity for you, apply today to work in our fabulous dental office! YOUR HOURS This administrative orthodontic position works 30 hours per week, Monday - Thursday, approximately 9:00 am - 5:00 pm. WHAT WE NEED FOR AN ORTHODONTIC FINANCIAL AND INSURANCE COORDINATOR 3+ years of orthodontic insurance experience Experience with ADA codes and dental terminology Experience and knowledge of Dolphin Imaging Management Software is required In-depth knowledge about insurance, including employer plans, PPOs, fee for service, etc. Ability to type 50+ WPM Knowledge about electronic communications, file transfers, emails (including Outlook Express), PowerPoint, Excel, and Microsoft Word YOUR DAY AS AN ORTHODONTIC FINANCIAL AND INSURANCE COORDINATOR As an Orthodontic Financial and Insurance Coordinator, you sort out all the details with insurance companies, making sure our patients get the coverage they deserve. You are an expert at coordinating everything from verification and submission to tracking and troubleshooting. You also help patients figure out their financing options for treatments that insurance won't cover. They really appreciate your clear explanations, and you love being able to help them get the treatment they need, no matter what their financial situation is. On top of all that, you take care of a ton of other admin stuff too. You're a team player, always ready to pitch in wherever needed, whether it's preparing patient reports, managing accounts receivable, or doing billing. You're totally awesome with our patients. You love seeing their bright smiles every day, and they love talking to you too. You're a crucial part of our team, and we're so lucky to have you here! ASK YOURSELF Are your customer service skills excellent? Are you a reliable, punctual, and hardworking individual? Can you efficiently manage multiple tasks? Do you work well in a team? Do you possess exceptional communication skills and the ability to clearly articulate financial options? If yes, you might just be perfect for this administrative orthodontic position! LEARN A LITTLE MORE ABOUT CHERUBINI ORTHODONTICS Our award-winning practice has a modest, boutique style that is family-oriented, friendly, and fun! We incorporate the most modern technologies into our state-of-the-art practice like digital radiographs, Invisalign clear aligners, and the latest software and technological advances in orthodontics. We are able to offer these amenities at a reasonable price because treating our patients like family is our top priority! Our team brings sunshine into our patients' lives and smiles to their faces. Our employees love our friendly, family-like atmosphere and the excellent benefits we provide. We also support our employees in their desires to learn and grow by offering on-the-job training and opportunities for advancement. We hope you will join our fantastic team! Location: 28403

Job DescriptionSalary: Assists with the front desk responsibilities of the podiatry practice. Essential Functions (May perform part or all of the following) Greets and registers patients. Verifies insurance and demographic information. Checks patients in and/or out and makes appointments as indicated. Collects co-pays and patient payments. Answers phones. Monitors and resolves registration errors. Completes referrals and authorizations as needed. Responsible for tidiness of front office and waiting area. Demonstrates working knowledge of E.M.R. system. Surgery Scheduling Education, Experience and Certifications High School Diploma or GED required. Computer experience required. Customer Service experience required. Understanding of medical insurance required. Experience with Medical Records Software and practice management software preferred. Front desk medical practice experience required. Must have a working understanding of OSHA & HIPAA compliance. Physical Requirements Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs. Reports to:Office Manager and/or Physicians

Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. Could This Be For You? In this role, you'll play a pivotal role in ensuring a seamless experience for patients, staff, and referral sources by managing front office operations efficiently. The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency. Your Impact Patient Reception: Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area Patient Intake: Verify and update patient demographics and insurance details during check-in; handle walk-in registrations Financial Transactions: Collect patient payments, including deductibles, copays, and co-insurance at the front desk Appointment Scheduling: Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans. Patient Support: Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources. Administrative Assistance: Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information. Record Maintenance: Ensure accurate and complete electronic health records for all patients. Minimum Qualifications High school diploma or equivalent combination of education and experience required. Be at minimum a good fit for the job, as determined by the Talent Sorter assessment preferred. Hanger will administer the Talent Sorter as part of the selection process Less than one year of customer service, administrative or related experience required. Experience in a receptionist position or experience with medical front office procedures preferred. Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures. Additional Success Factors Strong interpersonal, oral (including telephone) and written communication skills. Ability to key 30 words per minute with accuracy required. Ability to work with handicapped individuals. Understanding of Alpha filing system. Understanding of medical reimbursement and terminology and an understanding of front office (receptionist) duties preferred. Ability to use a computer, including Windows-based software and e-mail. Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copier, etc. Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships. Keep the patient at the center of everything that you do, building lifelong trust. Foster open collaboration and constructive dialogue with everyone around you. Continuously innovate new solutions, influencing and responding to change. Focus on superior outcomes, and calibrate work processes for outstanding results. Our Investment in You Competitive Compensation Packages 8 Paid National Holidays & 4 additional Floating Holidays PTO that includes Vacation and Sick time Medical, Dental, and Vision Benefits 401k Savings and Retirement Plan Paid Parental Bonding Leave for New Parents Generous Employee Referral Bonus Program Mentorship Programs- Mentor and Mentee Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited. #ERF-HPO

Peak Performance PT, an Alliance Physical Therapy Partner, is looking for a full-time Front Office Coordinator to join our team! Summary: The Front Office Coordinator is the initial point of contact with patients and is the administrative support person for the outpatient clinic. This position acts as the liaison between the clinic staff and patients and is responsible for being able to communicate company policies, procedures, and insurance information effectively and professionally. The position is responsible for following all compliance, Medicare, and HIPAA policies. Essential Duties and Responsibilities: Complete daily general office and administrative duties Oversee the collect of required insurance co-payments and patient registration, as well as document and reconcile daily schedule Provide outstanding and professional customer service to ensure efficiency and promote a positive patient experience Verify insurance benefits Monitor incoming phone calls and clinic visitors to ensure accurate, timely, and positive clinic communication, facilitation, and presentation This list of duties is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that senior management may deem necessary. Qualifications/Skills: Basic computer skills including proficiency with Microsoft Office and Outlook. High School Diploma or GED required Two years of experience in a medical office, customer service, or other similar business setting preferred. Ability to communicate effectively and professionally with a wide variety of people. Strong organizational skills with attention to detail and accuracy. Ability to handle multiple tasks in a very busy environment. Physical Demands: The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

Responsibilities: * Performs receptionist duties in a manner that is customer and patient oriented. * Organizes the patient records to include: assembly of charts, physician orders, admissions, transfers, and discharge duties. * Identifies and communicates appropriate patient data to members of the interdisciplinary team. * Understands and recognizes appropriate storage and safety of medications (such as large volume IV's, alcohol, saline, medications in prepackaged kits). * Respects confidentiality of patient records/facility operations using complete discretion when discussing patient matter. * Recognizes potential or real problems as they arise, presents workable solutions, and participates in their implementation as a contributing member of the healthcare team. * Answer and direct incoming calls and sort and distribute mail/faxes. * Assist in managing patient flow for unit and performing bed coordination and discharge. * Other duties as assigned. Qualifications: Requirements: Degrees: High School/Ged Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. We are an equal opportunity employer.

The primary role of the Patient Coordinator is to help the dental office stay on schedule, schedules new appointments, enters patient data for billing purposes, and generally keeps the office stocked with necessary supplies. KEY COMPETENCIES Welcoming/greeting patients with a welcoming, professional and polished demeanor Checking-in patients to ensure they have all the necessary information in the patient management software Collecting co-payments Checking-out patients Running and processing applicable reports Monitor office emails Utilizing RevenueWell for confirmations, communication with patients, and insurance requests Insurance Verification and pre-authorizations Closing out and ensuring that registers are balanced daily Completing next day router preparation Ability to multi-task and skillfully manage priorities under pressure (ex: patients walking in, phones ringing, etc.) Scheduling patients, filling same-day or next-day schedule as needed Monitoring and responding to office voicemails Support Office Manager with EOD process Escalating issues to Office Manager Other duties and responsibilities as assigned. Qualifications Essential Requirements Must have previous dental office experience (6 months or more) Must be present by 7:45 AM as business hours of operations is 8-5 PM Flexibility to be accessible before and after hours based on business need Passing of satisfactory credit check HS Diploma or higher Customer Service experience Ability to work in fast paced work environment and under pressure Ability to balance registers Strong communication skills Must exhibit ethical conduct & confidentiality High attention to detail and accuracy Strong computer skills Outstanding organization skills Ability to demonstrate independent thinking as well as a teamwork approach to job responsibilities. Language and Reasoning Abilities Has excellent telephone techniques and can communicate clearly with patients and team members in person and on phone conversations

JCMC Swansboro is looking for a Patient Service Representative (PSR) to work as our referral coordinator and front desk receptionist. This position serves as the first line of communication between a patient and care provider or care specialist. The PSR delivers the highest level of customer service and efficiency possible by answering phone calls, greeting patients, making appointments, collecting payments, promptly processing referrals, and providing general information. Essential Functions: Welcomes and greets patients and visitors in person or on the telephone; answers questions and provides information on procedures or policies. Optimizes patients' satisfaction and provider time by scheduling appointments in person or by telephone. Documents patient inquiries in the telephone template of the EHR and assigns tasks to the appropriate individual. Notifies clinical staff when immediate attention is required. Keeps patient appointments on schedule by notifying the provider of patient's arrival; reviewing service delivery compared to schedule; and reminding the provider or patient of service delays. Contacts specialty offices to make referral appointments. Obtains authorizations from various insurance companies (e.g., Tricare, Medicaid, UHC, etc.) Answers patients' questions and/or concerns about referrals, such as where they are being sent and which offices accept their insurance. Optimizes patient satisfaction by assisting in the transition of care-scheduling specialist appointments and sending appropriate medical records ahead of time. Completes tasks within a desirable time frame to ensure patient satisfaction. Communicates with providers to assist in identifying appropriate specialists and renewing specialty referrals. Maintains patient accounts in NextGen EHR by obtaining, recording, and updating personal and financial information. Collects patient payments and verifies insurance eligibility. Protects patient rights by maintaining confidentiality of personal, medical, and financial information. Performs additional tasks or assignments as directed by the supervisor. Minimum Qualifications: High School Diploma or General Education Development (GED) 1-year experience working in a medical office setting Referral experience preferred Effective verbal and written communication at all levels, both internally and externally Self-motivated, quick learner, organized, detail-oriented, and able to multi-task Active listener with the ability to respond appropriately and professionally Benefits: 401(k) Health, Dental, and Vision Insurance Employee Assistance Program Accident, Short-Term Disability, Long-Term Disability Paid Time Off

The Referral Coordinator is responsible for tracking, coordination, and communication of patient referrals. Duties include providing excellent customer service/patient services via phone, communication with external medical offices, and other duties as assigned. WHY LRMC: Little River Medical Center is a non-profit community health center within Horry County. At Little River Medical Center, we strive to offer exceptional health services and deliver quality, compassionate care to everyone. We provide a wide range of affordable health and support services for every family. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Assist patients calling or visiting the office in a pleasant and professional manner. * Demonstrate the ability to establish and maintain effective, productive relationships with co-workers, supervisors, patients, and the public. * Managing the referral process, including gathering, and verifying patient information, obtaining authorizations, and scheduling appointments. * Responsible for tracking, coordination, and communication of patient referrals per policy. * Assembles information concerning patient's clinical background and other referral needs. * Scheduling referral appointments and maintaining accurate records of referrals and follow-up activities. * Monitor referral process to ensure compliance with applicable regulations. * Assists with call backs to patients and other medical facilities to obtain records in a timely manner. * Maintains a neat/well organized work area. * Ability to display flexibility as patient flow changes. * Attending all in-service training as required. * Maintains the patient and Center's confidentiality and Code of Compliance per policy. * Performs other duties as assigned. Perform duties and support practice transformation as a Patient Centered Medical Home (PCMH) to include, but not limited to: The Referral Coordinator is responsible for supporting and adhering to the Patient Centered Medical Home (PCMH) model of care by complying with the PCMH Standards and Guidelines that include Team-Based Care and Practice Organization (TC); Knowing and Managing Your Patients (KM); Patient Centered Access and Continuity (AC), Care Management and Support (CM); Care Coordination and Care Transitions (CC); and Performance Measurement and Quality Improvement (QI). The Referral Coordinator is responsible for adhering to clinical policies, protocols, standing orders, and best practice clinical care guidelines that support the PCMH model of care. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE * Some college or college degree preferred. * Knowledge of medical terminology and insurance requirements required. * Medical Office: 1 year required. LANGUAGE SKILLS * Typing, secretarial, bookkeeping, good verbal, and communication skills * Knowledge of medical terminology * Ability to understand both oral and written instructions. * Bilingual English/Spanish preferred but not required. LRMC offers benefits such as: * Medical, Vision & Dental insurance. * Employer matched 403B Retirement Plan. * Paid Vacation time, Sick time, & Holiday's. As well as paid qualifying Administrative Leave. * Employer Paid Health Benefits: Life / AD&D Policies, Short/Long Term Disability, and a Employee Assistant Plan. Pay based on experience.