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Scheduling Manager remote jobs

- 90 jobs
  • Scheduling Specialist - Remote after training

    Radiology Partners 4.3company rating

    Remote job

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position, working 11:30am to 8pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
    $33k-39k yearly est. 8h ago
  • Care Manager III - Full Time/Partially Remote Schedule

    Cnyhhn 3.6company rating

    Remote job

    Full-time Description Job Title: Care Manager (Level 3) Job Category: 9 - Service Worker Department/Group: Care Management Agency Travel Required: Yes Level/Salary Range: NE3 Min $19.18 - Max $30.69 Salary determined by experience and education. Position Type: Full-Time / Part-Time, Non Exempt, 35 Hours a Week Position Summary: The Care Manager conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. ROLE AND RESPONSIBILITIES: Activities include but are not limited to the following: Outreach and engagement to formally enroll referred individuals into the care management program. Conduct assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts. Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable. Ensures all initial linkages are established and maintained. Collaborates with all service providers and establishes team communication plan. Monitor goals on a continuing basis and that team is communicating. Monitors that care plan is relevant to health home policies and procedures. Consults with family members and social supports to maintain support consistency. Advocates for additional services and linkages as appropriate. Maintains current care management documentation and information regarding care management activities within the required health information technology (HIT) system. Ensure compliance with all pertinent government and agency regulations and operating standards, including maintaining all required documentation and applicable databases. All other duties as assigned. Requirements QUALIFICATIONS / EDUCATION / EXPERIENCE REQUIREMENTS A Bachelor's degree in one of the following fields listed: a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreational therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other related human services field; and two years of experience In providing direct services to people with Serious Mental Illness, Developmental Disabilities, or Substance Use Disorder; OR in linking individuals with Serious Mental Illness, Developmental Disabilities, or Substance Use Disorders to a broad range of services essential to successful living in a community setting (i.e. medical, psychiatric, social, educational, legal, housing and financial services); OR A NYS teacher's certificate for which a bachelor's degree is required; OR NYS licensure and registration as a Registered Nurse and a bachelor's degree; OR A Bachelor's level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; OR A Credentialed Alcoholism and Substance Abuse Counselor (CASAC); OR A Master's Degree in one of the qualifying education fields may be substituted for one year of experience. Basic Computer Skills (Windows, Outlook, Word, Excel) Travel is required. Must have a valid NYS Driver's License. Competencies and experiences necessary include customer service orientation, diplomacy, diversity, flexibility, follow through, informing others, safety orientation, reliability and consistency, written communication and cooperation and teamwork, listening skill, optimism, quality orientation, analytical thinking. Applies and actively shares knowledge, expertise and best practices with team Behavior supports the mission, core values and objectives of the organization. Displays flexibility and openness in daily work and encourages others to stay open to change and improvement. Accepts and readily adapts to changing priorities, new ideas, strategies, procedures and methods. Demonstrates and promotes respect toward coworkers and adapts behaviors to work effectively with varying people and situations. Accumulates all relevant information prior to making job-related decisions. Presents well-considered alternatives when making recommendations. Makes decisions in a timely manner. Represents the organization and its network of providers by displaying a respectful and caring manner with clients and their families. Addresses all client concerns in a timely and efficient manner and reports any complaints to their immediate supervisor or the Director of Health Home Operations for resolution. Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies set forth. This position has the potential for regular and substantial contact with health home enrollees under age 21 and must satisfactorily pass a Criminal History Record Check (including fingerprinting), State Registered Clearance, Mandated Reporter Training, and Staff Exclusion List. WORK ENVIRONMENT / HAZARDS Job related tasks do not involve exposure or potential exposure to blood, body fluids, or tissue and Category I tasks are not a condition of employment. May have exposure to unpredictable individuals and situations when working at CNYHHN sites, its affiliates or the community. OSHA Exposure Category III PHYSICAL DEMANDS Certain deadlines and unanticipated developments may require work during evenings, weekends. Ability to quickly address any emergent issues without losing focus on task at hand. The employee must have full sight and hearing with fluency in the English language. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk and sit. Must be able to sit for long periods of time. Constantly operates a computer and other office productivity machinery, such as a copy machine, scanner, computer printer, etc. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising work-flow and efficiency. Benefits: Health Insurance Voluntary Insurance Options Paid Time Off Paid Sick Leave Dental Insurance Vision Insurance Pet Insurance Life Insurance Retirement Plan Employee Assistance Program Flexible Schedule Flexible Spending Account Other WORK CONTACT GROUP All staff, individuals at sites, visitors, family members, vendors, various county mental health services, various regulatory and professional agencies. There is daily contact with outside providers. SUPERVISED BY: Program Manager / Project Manager SUPERVISES: None Acknowledgement I have received, reviewed and fully understand the job description for Care Manager (Level 3). I further understand that I am responsible for the satisfactory execution of the essential functions described therein, under any and all conditions as described. Salary Description $19.18 hour - Max $30.69 hour
    $19.2-30.7 hourly 60d+ ago
  • Senior Scheduling Manager

    Nti Connect 3.8company rating

    Remote job

    If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond. Position Overview As a Senior Scheduling Manager, you will lead the development, integration, and oversight of complex project schedules for large-scale data centers and fiber infrastructure programs. Your expertise in Primavera P6 and Critical Path Method (CPM) will ensure timely delivery, resource optimization, and proactive risk mitigation across multiple phase projects. This role is pivotal in aligning project timelines with organizational goals and driving schedule performance for mission-critical initiatives. Key Responsibilities Schedule Development & Management Create and maintain detailed, resource-loaded schedules in Primavera P6 for all project phases (design, procurement, construction, commissioning). Perform critical path analysis, identify schedule risks, and recommend mitigation strategies. Integrate subcontractor and vendor schedules into the master schedule, ensuring alignment with contractual requirements. Develop and continuously improve scheduling procedures and training programs. Progress Monitoring & Reporting Track progress against baseline schedules; prepare variance analyses and actionable recommendations. Generate weekly/monthly schedule reports, including Gantt charts, S-curves, and resource histograms. Present schedule status, forecasts, and risk assessments to senior leadership and stakeholders. Utilize modern reporting platforms (e.g., Power BI, MS Office Suite) for enhanced data visualization and automation. Governance, Compliance & Quality Ensure adherence to company scheduling standards, industry best practices, and quality control plans. Support Earned Value Management (EVM) reporting and compliance with contractual obligations. Promote a strong safety culture and maintain confidentiality of proprietary information. Collaboration & Leadership This position ensures project timelines are realistic, achievable, and aligned with strategic objectives. The Senior Scheduling Manager plays a critical role in risk mitigation, stakeholder communication, and driving schedule performance across complex, high-value projects. Partner with project managers, engineers, and procurement teams to gather inputs and resolve schedule conflicts. Lead schedule review meetings; coach and mentor junior schedulers. Foster a culture of innovation and continuous improvement within the scheduling team. Qualifications Education: Bachelor's degree in engineering, construction management, project management, or related field. Experience: Minimum 7+ years in project scheduling, with at least 3 years in a management role. Proven experience managing large-scale EPC or data center projects using Primavera P6. Technical Skills: Expert-level proficiency in Primavera P6, MS Office Suite, and familiarity with EVM and cost/resource-loaded schedules. Certifications (Preferred): PMI-SP, PMP, or AACE PSP. Soft Skills: Strong analytical ability, communication, leadership, and interpersonal skills. Ability to motivate and engage team members. Performance Metrics Maintain schedule variance within ±5% of baseline. Achieve 95% on-time milestone delivery. Stakeholder satisfaction scores. Timeliness and accuracy of schedule reports and deliverables Effectiveness of risk mitigation strategies Quality and timeliness of schedule reports and deliverables Why This Role Matters This position is critical for ensuring project timelines are realistic, achievable, and aligned with organizational goals. The Senior Scheduling Manager plays a key role in risk mitigation, stakeholder communication, and driving schedule performance across complex projects. NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union. EEOC-Minority/Female/Disability/Veteran National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
    $55k-93k yearly est. Auto-Apply 4d ago
  • Manager, Physician Scheduling (Remote)

    Access Telecare, LLC

    Remote job

    Provider Scheduling Optimization | Increase Access to Healthcare | Fully Remote Access TeleCare is transforming healthcare delivery through telemedicine - and we're growing! Our technology platform, Telemed IQ , empowers hospitals and health systems to deliver life-saving care in real time across every major specialty. We are seeking an experience, strategic, results-driven Provider Scheduling Manager who thrives in fast-paced environments and wants to make an impact in healthcare. The Opportunity As Physician Scheduling Manager , you'll lead a talented scheduling team responsible for the management, development, and implementation of Physician and Advanced Practice Provider (APP) schedules in accordance with defined metrics and operational goals.. You'll collaborate closely with leaders across Sales, Implementation, Client Engagement, and Practice Management to ensure programs run smoothly and every site of care is fully supported. What You'll Do Lead a team to generate and post Physician and APP schedules across all sites of care (e.g., Pulmonary Critical Care, Maternal Fetal Medicine, Infectious Disease, Hospitalist, Nephrology, Cardiology, and Managed Services), maximizing efficiency and meeting/exceeding goals. Identify and execute opportunities to improve clinical quality (response times, gaps) and reduce costs through enhanced scheduling. Maintain real-time schedule updates and ensure accuracy. Assist with the formation of facility-specific physician panels during the implementation process, based on licensure and privileges . Create and deliver coverage summaries and progress reports for leadership. Compile capacity and coverage data by site of care or physician group to track performance and fill needs. Handle escalations and coordinate with Practice Management leadership to resolve coverage issues. Serve as co-liaison with Practice Administrators and the Clinical Support Team to align service delivery. Collaborate with technology and scheduling leaders to enhance tools, share best practices, and ensure operational excellence. Coach, mentor, and develop team members - fostering professional growth and strong performance. Manage performance , payroll, and administrative functions for direct reports. Drive accountability and maintain compliance with company policies. What You'll Bring Bachelor's degree in a related field. 5+ years of relevant experience , including 3+ years in physician scheduling or workforce management . Prior management experience preferred. Salesforce (AppExchange, Reporting, List View) experience preferred. Highly effective written and verbal communication skills. Exceptional organization and project management ability with focus on meeting deliverables. Strong attention to detail and ability to multitask in a fast-paced, remote environment. Ability to collaborate cross-functionally and make decisive, data-informed decisions . Proficiency with Microsoft Excel, PowerPoint, and Word . Ability to thrive in a high-growth, 100% remote organization . Why Join Access TeleCare? Competitive total compensation , including base salary + performance incentives. 100% Remote work with national impact and executive visibility. Comprehensive health, dental, vision, life, and 401(k) benefits. Flexible vacation and wellness days - we value performance and balance. Lead a core business function at the forefront of healthcare innovation. Collaborative culture built on ownership, transparency, and results. Ready to Own Something That Matters? If you're a data-driven leader who thrives on challenge, accountability, and impact - and you're ready to take full ownership of a business-critical operation - we want to talk to you. Access TeleCare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by law.
    $65k-120k yearly est. Auto-Apply 31d ago
  • Regional Scheduling Manager

    Legal Disclaimer

    Remote job

    A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify. Certified in Logistics, Transportation, and Distribution (CLTD) and Clinical Staffing and Scheduling Certification demonstrate expertise in logistics, staffing, and schedule optimization. Requires 4+ years scheduling experience, team leadership, conflict resolution, software proficiency, and strong detail orientation. Responsibilities include validating schedules, maintaining DP/DPC levels, training staff, coordinating onboarding packets, producing reports/briefings, and collaborating with MEPCOM and Workforce teams. Compensation & Benefits: Estimated Starting Salary Range for Regional Scheduling Manager: Commensurate with experience and market. Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Regional Scheduling Manager Responsibilities Include: Validate and finalize schedules prior to publication to ensure accuracy and readiness. Ensure DP/DPC levels are scheduled in accordance with established AQL standards. Partner with the Workforce Readiness Division to forecast, monitor, and track DP/DPC levels. Maintain employee compliance by ensuring each individual is scheduled at least once every 89 days. Lead, train, and mentor junior schedulers, ensuring consistent scheduling practices. Conduct training and performance evaluations for the Workforce Deployment Team. Coordinate with MEPCOM J3/5/7 to submit, track, and follow up on all onboarding, credentialing, and security packets. Consolidate data from scheduling agents to produce accurate daily, weekly, and monthly reports. Prepare and deliver reports and briefings to the Contract Manager. Conduct formal briefings as required. Manage and optimize scheduling software and tools. Resolve scheduling conflicts through direct communication, including phone and video calls. Apply logistics and staffing concepts aligned with CLTD and Clinical Staffing & Scheduling Certification standards, including resource distribution, workload optimization, and compliance with FTE requirements. Maintain strict attention to detail and organizational accuracy across all scheduling and documentation activities. Collaborate effectively with team members, fostering a solution-first, cooperative work environment. Performs other job-related duties as assigned Regional Scheduling Manager Experience, Education, Skills, Abilities requested: High school diploma or equivalent. Certified in Logistics, Transportation, and Distribution (CLTD), Association for Supply Chain Management (ASCM). Clinical Staffing and Scheduling Certification©, Labor Management Institute, Inc. Coursework or training in logistics, operations, healthcare administration, HR, or a related field. 4+ years scheduling experience across daily, weekly, and monthly cycles. Minimum 1 year experience leading a scheduling team. Experience scheduling 100+ employees or assets. Experience resolving scheduling conflicts via direct communication (phone/video). Experience training and mentoring junior schedulers. Experience managing and optimizing scheduling software systems. Proven ability to produce accurate reports and briefings. Advanced proficiency in Word, PowerPoint, and Excel. Hospital or clinic scheduling experience. Located in or near Milwaukee (aligned with MEPCOM operations). Experience using When I Work or similar platforms. Experience conducting briefings for leadership or stakeholders. Related Functional Experience: Validating schedules prior to release. Maintaining and forecasting DP/DPC levels in coordination with Workforce Readiness. Ensuring employees meet DP/DPC requirements by scheduling at least once every 89 days. Training and evaluating Workforce Deployment Team members. Submitting and tracking onboarding, credentialing, and security packets with MEPCOM J3/5/7. Consolidating scheduling data into daily, weekly, and monthly reporting products. Delivering prepared reports and briefings to the Contract Manager. Advanced proficiency in scheduling systems and workforce management tools. Strong MS Office skills (Excel, Word, PowerPoint). Skill in developing, managing, and optimizing staffing schedules. Ability to analyze workload, logistics flow, and staffing patterns. Report generation, briefing development, and presentation skills. Strong documentation and record-keeping capabilities. Conflict-resolution and communication skills (phone/video-based). Ability to train, coach, and evaluate staff. Ability to manage high-volume scheduling with strict accuracy and attention to detail. Ability to interpret AQLs, DP/DPC guidelines, FTE considerations, and scheduling requirements. Ability to collaborate across divisions, including Workforce Readiness and MEPCOM stakeholders. Ability to track multiple data streams and maintain compliance-driven schedules. Ability to solve problems with a proactive, solution-first mindset. Ability to work in a fast-paced environment while maintaining precision. Ability to work collaboratively within a team and lead scheduling personnel effectively. Ability to consolidate complex information into clear reports and briefings. Must pass pre-employment qualifications of Cherokee Federal. Company Information: Cherokee Nation Integrated Health (CNIH) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNIH, visit cherokee-federal.com. #CherokeeFederal #LI Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: Workforce Scheduling Manager Regional Workforce Operations Manager Staffing and Scheduling Supervisor Workforce Planning Manager Resource Allocation Manager Keywords: Workforce Planning Resource Allocation Schedule Optimization Staffing Compliance Operational Coordination Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.
    $62k-95k yearly est. Auto-Apply 1d ago
  • Senior Scheduling Manager

    Network Connex Company

    Remote job

    If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond. Position Overview As a Senior Scheduling Manager, you will lead the development, integration, and oversight of complex project schedules for large-scale data centers and fiber infrastructure programs. Your expertise in Primavera P6 and Critical Path Method (CPM) will ensure timely delivery, resource optimization, and proactive risk mitigation across multiple phase projects. This role is pivotal in aligning project timelines with organizational goals and driving schedule performance for mission-critical initiatives. Key Responsibilities Schedule Development & Management Create and maintain detailed, resource-loaded schedules in Primavera P6 for all project phases (design, procurement, construction, commissioning). Perform critical path analysis, identify schedule risks, and recommend mitigation strategies. Integrate subcontractor and vendor schedules into the master schedule, ensuring alignment with contractual requirements. Develop and continuously improve scheduling procedures and training programs. Progress Monitoring & Reporting Track progress against baseline schedules; prepare variance analyses and actionable recommendations. Generate weekly/monthly schedule reports, including Gantt charts, S-curves, and resource histograms. Present schedule status, forecasts, and risk assessments to senior leadership and stakeholders. Utilize modern reporting platforms (e.g., Power BI, MS Office Suite) for enhanced data visualization and automation. Governance, Compliance & Quality Ensure adherence to company scheduling standards, industry best practices, and quality control plans. Support Earned Value Management (EVM) reporting and compliance with contractual obligations. Promote a strong safety culture and maintain confidentiality of proprietary information. Collaboration & Leadership This position ensures project timelines are realistic, achievable, and aligned with strategic objectives. The Senior Scheduling Manager plays a critical role in risk mitigation, stakeholder communication, and driving schedule performance across complex, high-value projects. Partner with project managers, engineers, and procurement teams to gather inputs and resolve schedule conflicts. Lead schedule review meetings; coach and mentor junior schedulers. Foster a culture of innovation and continuous improvement within the scheduling team. Qualifications Education: Bachelor's degree in engineering, construction management, project management, or related field. Experience: Minimum 7+ years in project scheduling, with at least 3 years in a management role. Proven experience managing large-scale EPC or data center projects using Primavera P6. Technical Skills: Expert-level proficiency in Primavera P6, MS Office Suite, and familiarity with EVM and cost/resource-loaded schedules. Certifications (Preferred): PMI-SP, PMP, or AACE PSP. Soft Skills: Strong analytical ability, communication, leadership, and interpersonal skills. Ability to motivate and engage team members. Performance Metrics Maintain schedule variance within ±5% of baseline. Achieve 95% on-time milestone delivery. Stakeholder satisfaction scores. Timeliness and accuracy of schedule reports and deliverables Effectiveness of risk mitigation strategies Quality and timeliness of schedule reports and deliverables Why This Role Matters This position is critical for ensuring project timelines are realistic, achievable, and aligned with organizational goals. The Senior Scheduling Manager plays a key role in risk mitigation, stakeholder communication, and driving schedule performance across complex projects. NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union. EEOC-Minority/Female/Disability/Veteran National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
    $62k-95k yearly est. Auto-Apply 4d ago
  • Scheduling Specialist

    Float Health

    Remote job

    Float Health is hiring in Eureka, CA! About Float Float Health is the full-stack platform for Specialty Pharma home infusion. We're on a mission to make healthcare safer, easier, and more efficient by connecting SuperNurses to home medication visits - moving all care that doesn't need a hospital to the home. Float connects nurses with patients so they can get treatments for their chronic conditions in the home rather than going into the overcrowded hospital. Our model benefits all stakeholders - patients get more convenient care, nurses access flexible work for better pay, pharmacies fill more prescriptions, hospitals reduce low-reimbursement admissions, and payors enjoy 12x reduced costs with home-delivered care. Having closed our Series A in 2023, we're at an inflection point in our growth. We've successfully demonstrated multi-state expansion, validated strong unit economics, and boast remarkable retention of patients, nurses, and pharmacies. We've facilitated over 45,000 patient visits and are scaling our platform, team, and operations to serve more geographies and patients. The Role As a Scheduling Specialist at Float Health, you will play a vital role in driving operational success and delivering an exceptional customer experience. You'll be responsible for coordinating nursing care by interfacing with specialty pharmacies, nurses, and patients, and maintaining relationships with all parties throughout the life cycle of a recurring patient. Leveraging various technology platforms, you'll ensure timely, accurate, and efficient scheduling and communication to support seamless care delivery. This role requires strong organizational skills, excellent attention to detail, and a proactive, solutions-oriented mindset. You'll handle high volumes of communication and scheduling tasks-responding to or actioning approximately 40 Zendesk tickets, answering up to 30 phone calls, and scheduling between 10 to 30 patient visits per shift. Your ability to manage these responsibilities efficiently while maintaining a high standard of customer service is critical. In addition to daily operations, you'll be encouraged to proactively identify and communicate opportunities for process improvement to maximize team efficiency. Flexibility, adaptability, and a collaborative spirit are essential, as you'll work cross-functionally with operations, product, and engineering teams to share feedback, unify workflows, and help shape the tools and automation that will drive future scalability. What you'll do: Use Float Health's proprietary technology and third-party platforms to schedule nursing visits for patients Respond to and manage approximately 40 Zendesk tickets per shift, ensuring accurate and timely resolution Answer up to 30 inbound calls per shift from pharmacies, patients, and nurses Schedule and confirm 10-30 patient visits per shift with accuracy and empathy Communicate professionally via phone, email, and text to coordinate care and confirm scheduling details Ensure all necessary documentation is collected and uploaded for scheduled visits Manage and prioritize multiple tasks in a fast-paced environment without sacrificing attention to detail Collaborate with cross-functional teams to track data, share insights, and provide feedback to streamline operations Proactively brainstorm and communicate potential process improvements that enhance team efficiency and scalability Cultivate and maintain effective working relationships with specialty pharmacies and nursing partners Required skills: Excellent critical thinking and problem-solving abilities Highly organized and capable of managing competing priorities with strong time management Exceptional customer service and communication skills-able to explain complex or sensitive information clearly and empathetically Comfortable working both independently and as part of a team in a dynamic, evolving environment Tech-savvy and confident navigating multiple platforms at once, with a strong interest in learning new tools A mindset geared toward continuous improvement and operational efficiency Prior experience in healthcare or familiarity with medical terminology is strongly preferred Location and Schedule: Location: This is a fully remote position based in the US. Employment Type: This is a full time position working 40 hours per week. We are looking for someone who can work weekends as part of their regular schedule for this role. Work Hours: Float operates in the PST time zone. Work hours for this position are likely to be 11am to 7pm PST (including Saturday and Sunday). Benefits: Medical, dental, vision 401k matching Unlimited PTO with minimum days Paid parental leave Phone & internet monthly stipend Annual Learning Stipend HSA & FSA Voluntary Life, Accident, Hospital, and Critical Illness Insurance Zero commute. Work wherever you are (on or around US hours) Compensation: Compensation for this role consists of a base salary and options grant, with the base salary expected to range from $48,000 to $50,000 per year. Individual compensation will be commensurate with the candidate's experience and location. Culture: We're a Series A startup looking for individuals who are willing to grow with the team and adapt to our fast-paced, ever changing work environment. At Float, we #WorkfortheSuperNurse. We believe that making the best nurses the heroes attracts the best talent, and in turn delivers the best patient experience. As our nurses boldly do what's right for our patients, we boldly do what's right for them. If this is a purpose that inspires you, we'd love to talk! Float Health is an equal opportunity employer. We celebrate the diversity of the team that builds for diverse users. We are committed to creating an inclusive environment for all employees.
    $48k-50k yearly 51d ago
  • Patient Scheduling Specialist II

    PCA Medical Group 4.3company rating

    Remote job

    **This position requires candidates to be located within reasonable commuting distance to Costa Mesa, CA. Training will be conducted on-site, with periodic visits required after training. The Patient Scheduling Specialist II builds on foundational scheduling skills and handles more complex patient interactions. This role is responsible for coordinating multi-provider schedules, verifying insurance benefits, and addressing scheduling issues with greater independence. PSS II may also mentor new hires and support daily operations. Note: This position will follow a hybrid training model during the first ninety (90) days of employment, requiring a combination of in-office and remote work. After the initial training period, the position will transition to a remote role. However, business needs may require adjustments, and team members must maintain the flexibility to report to the office when requested. Duties/Responsibilities: · Answer phones and greet patients courteously and respectfully. · Schedule and reschedule appointments for consultations, procedures, and follow-ups. · Verify and update basic patient demographic and insurance information. · Provide appointment instructions to patients in a clear and friendly manner. · Maintain accurate and confidential patient records in the scheduling system. · Communicate schedule updates with clinics and other departments as needed. · Participate in initial training and ongoing development sessions. · Meet basic productivity expectations for call handling and documentation. · Coordinate appointments across multiple physicians and departments. · Provide insurance verification and preliminary benefit information. · Create accurate price estimates and communicate them to patients. · Troubleshoot and resolve basic scheduling conflicts or escalations. · Assist with onboarding and mentoring of new staff. · Monitor schedules for efficiency and proactively address gaps or overlaps. · Contribute to process improvement by identifying workflow issues. · Meet or exceed performance benchmarks in accuracy and productivity. Qualifications: · High School Diploma or equivalent. · 2 years of scheduling experience in a medical setting. · Strong verbal and written customer service skills. · Excellent organizational and planning abilities; able to manage multiple tasks simultaneously. · Working knowledge of medical terminology, insurance plans, and authorization processes. · Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). · Familiarity with EMR systems; NextGen and Phreesia preferred. · Strong problem-solving and communication skills. · Bilingual (English/Spanish) preferred. Physical Requirements: · Prolonged sitting at a computer workstation. · Frequent use of a telephone. · Ability to maintain focus while multitasking. · Extended periods of viewing a computer monitor and reading small print. · Ability to retrieve files from cabinets, requiring reaching, bending, or kneeling. · Capability to lift and carry light objects. Pay Range: $24.00 per hr - $26.00 per hr
    $24-26 hourly 38d ago
  • Scheduling Coordinator

    Rigdon Inc.

    Remote job

    Scheduling Coordinator - Remote Rigdon is looking for a motivated Scheduling Coordinator to manage day-to-day operations, fleet management, and customer service for our clients across KS, MO, CO, TX, and AR. You'll own account profitability by keeping schedules, technicians, and resources running smoothly. Key Responsibilities: Manage Schedules: Anticipate conflicts, allocate resources efficiently, and ensure timely service. Communicate: Notify clients and technicians of schedule changes; keep everyone informed. Track Technicians: Use GPS to monitor progress and address deviations quickly. Forecast & Manage Supplies: Ensure technicians have the materials they need. Analyze Data: Track scheduling trends and provide insights for improvements. Support Marketing: Monitor demand patterns and collaborate to expand business. Financial Oversight: Close jobs, invoice accurately, process payments, and follow up on balances. Payroll Support: Generate reports and assist with payroll processing. Problem-Solve & Improve: Implement process improvements and tackle challenges proactively. Stay Current: Keep up with industry trends and best practices. Other tasks as assigned What We're Looking For: Strong organization, multitasking, and communication skills Proficiency with scheduling software and GPS tracking systems Analytical mindset with financial basics Customer-service oriented, proactive problem solver Ability to adapt and work under pressure Previous scheduling, coordination, or fleet management experience preferred Up-to-date laptop/desktop + fast, reliable internet (direct connection required) Perks & Conditions: Fully remote Occasional after-hours availability may be required Phone equipment provided by Rigdon Benefits: Eligible for benefits after completing a 60-day probationary period. Up to 80 hours of paid time off per year (prorated in the first year). Company-subsidized health insurance. Join our team and become the voice of Rigdon to our valued clients. If you have strong organizational skills, detail-oriented, problem solving abilities, are proactive, and thrive in a remote work environment, we encourage you to apply. Help us provide exceptional service and support to our field technicians and customers while enjoying working from home. Apply now to be a part of the Rigdon team.
    $31k-42k yearly est. 60d+ ago
  • Patient Scheduling Specialist II - Remote

    Pacific Cardiovascular Associates

    Remote job

    Job Description **This position requires candidates to be located within reasonable commuting distance to Costa Mesa, CA. Training will be conducted on-site, with periodic visits required after training. The Patient Scheduling Specialist II builds on foundational scheduling skills and handles more complex patient interactions. This role is responsible for coordinating multi-provider schedules, verifying insurance benefits, and addressing scheduling issues with greater independence. PSS II may also mentor new hires and support daily operations. Note: This position will follow a hybrid training model during the first ninety (90) days of employment, requiring a combination of in-office and remote work. After the initial training period, the position will transition to a remote role. However, business needs may require adjustments, and team members must maintain the flexibility to report to the office when requested. Duties/Responsibilities: · Answer phones and greet patients courteously and respectfully. · Schedule and reschedule appointments for consultations, procedures, and follow-ups. · Verify and update basic patient demographic and insurance information. · Provide appointment instructions to patients in a clear and friendly manner. · Maintain accurate and confidential patient records in the scheduling system. · Communicate schedule updates with clinics and other departments as needed. · Participate in initial training and ongoing development sessions. · Meet basic productivity expectations for call handling and documentation. · Coordinate appointments across multiple physicians and departments. · Provide insurance verification and preliminary benefit information. · Create accurate price estimates and communicate them to patients. · Troubleshoot and resolve basic scheduling conflicts or escalations. · Assist with onboarding and mentoring of new staff. · Monitor schedules for efficiency and proactively address gaps or overlaps. · Contribute to process improvement by identifying workflow issues. · Meet or exceed performance benchmarks in accuracy and productivity. Qualifications: · High School Diploma or equivalent. · 2 years of scheduling experience in a medical setting. · Strong verbal and written customer service skills. · Excellent organizational and planning abilities; able to manage multiple tasks simultaneously. · Working knowledge of medical terminology, insurance plans, and authorization processes. · Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). · Familiarity with EMR systems; NextGen and Phreesia preferred. · Strong problem-solving and communication skills. · Bilingual (English/Spanish) preferred. Physical Requirements: · Prolonged sitting at a computer workstation. · Frequent use of a telephone. · Ability to maintain focus while multitasking. · Extended periods of viewing a computer monitor and reading small print. · Ability to retrieve files from cabinets, requiring reaching, bending, or kneeling. · Capability to lift and carry light objects. Pay Range: $24.00 per hr - $26.00 per hr
    $24-26 hourly 9d ago
  • Scheduling Coordinator

    The Walt Disney Company 4.6company rating

    Remote job

    About the Role & Team Disney's Direct-to-Consumer (DTC) team manages the Hulu and Disney+ streaming businesses within Disney Entertainment, delivering The Walt Disney Company's world-class storytelling to fans and families everywhere The Disney+ Global Content Programming and Subscriber Engagement team drives content planning, scheduling, on-service merchandising, slate management, and programming insights to ensure a unified, strategic approach to content across the platform. What You'll Do Reporting to the Sr. Manager, Scheduling, the Scheduling Coordinator plays a key role in supporting the Disney+ Scheduling team. This position ensures flawless execution of global scheduling strategies and contributes to the accuracy and integrity of schedules through auditing and data reconciliation. Key Responsibilities Execute scheduling strategies with precision, ensuring compliance with established business rules. Conduct spot-checks for other schedulers under the guidance of the Manager, Scheduling and Lead Scheduler. Pull, review, and audit scheduling reports regularly to maintain data accuracy. Serve as an additional point of contact for cross-functional teams on scheduling-related matters. Assist with international launch initiatives and global rollout projects. Provide support on ad-hoc projects and operational improvements as needed. Required Qualifications & Skills Minimum 2+ years of experience in content scheduling, slate planning, programming, distribution, metadata management, or content strategy-preferably within digital media or entertainment. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) and Google Suite (Docs, Sheets, Slides). Exceptional verbal and written communication skills. Highly detail-oriented with the ability to manage multiple priorities and meet tight deadlines. Collaborative and diplomatic approach with proven success in matrixed environments. Strong emotional intelligence and ability to build positive relationships across teams. Proactive, solution-oriented mindset with a willingness to learn and adapt quickly. Comfortable working in a fast-paced, evolving environment with shifting priorities. Genuine passion for The Walt Disney Company's brands, franchises, and storytelling. Preferred Qualifications Experience with SVOD platforms preferred. Familiarity with scheduling software and related tools preferred. Proficiency in Excel; experience with VLOOKUP functions is a plus. Global experience-through professional or personal exposure-is a plus. Required Education Bachelor's degree required, preferably in a related field. Additional Information This role is based in the Glendale office 4 days per week (Monday-Thursday) with flexibility to work remotely on Fridays. The hiring range for this position in Glendale, California is $54,000.00 - $72,300.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Job Posting Segment: Direct to Consumer Job Posting Primary Business: Disney Plus Primary Job Posting Category: Direct-to-Consumer Scheduling Employment Type: Full time Primary City, State, Region, Postal Code: Glendale, CA, USA Alternate City, State, Region, Postal Code: Date Posted: 2025-12-09
    $54k-72.3k yearly Auto-Apply 2d ago
  • Scheduling Coordinator

    Industrial Light & Magic 4.0company rating

    Remote job

    About the Role & Team Disney's Direct-to-Consumer (DTC) team manages the Hulu and Disney+ streaming businesses within Disney Entertainment, delivering The Walt Disney Company's world-class storytelling to fans and families everywhere The Disney+ Global Content Programming and Subscriber Engagement team drives content planning, scheduling, on-service merchandising, slate management, and programming insights to ensure a unified, strategic approach to content across the platform. What You'll Do Reporting to the Sr. Manager, Scheduling, the Scheduling Coordinator plays a key role in supporting the Disney+ Scheduling team. This position ensures flawless execution of global scheduling strategies and contributes to the accuracy and integrity of schedules through auditing and data reconciliation. Key Responsibilities Execute scheduling strategies with precision, ensuring compliance with established business rules. Conduct spot-checks for other schedulers under the guidance of the Manager, Scheduling and Lead Scheduler. Pull, review, and audit scheduling reports regularly to maintain data accuracy. Serve as an additional point of contact for cross-functional teams on scheduling-related matters. Assist with international launch initiatives and global rollout projects. Provide support on ad-hoc projects and operational improvements as needed. Required Qualifications & Skills Minimum 2+ years of experience in content scheduling, slate planning, programming, distribution, metadata management, or content strategy-preferably within digital media or entertainment. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) and Google Suite (Docs, Sheets, Slides). Exceptional verbal and written communication skills. Highly detail-oriented with the ability to manage multiple priorities and meet tight deadlines. Collaborative and diplomatic approach with proven success in matrixed environments. Strong emotional intelligence and ability to build positive relationships across teams. Proactive, solution-oriented mindset with a willingness to learn and adapt quickly. Comfortable working in a fast-paced, evolving environment with shifting priorities. Genuine passion for The Walt Disney Company's brands, franchises, and storytelling. Preferred Qualifications Experience with SVOD platforms preferred. Familiarity with scheduling software and related tools preferred. Proficiency in Excel; experience with VLOOKUP functions is a plus. Global experience-through professional or personal exposure-is a plus. Required Education Bachelor's degree required, preferably in a related field. Additional Information This role is based in the Glendale office 4 days per week (Monday-Thursday) with flexibility to work remotely on Fridays. The hiring range for this position in Glendale, California is $54,000.00 - $72,300.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Job Posting Segment: Direct to Consumer Job Posting Primary Business: Disney Plus Primary Job Posting Category: Direct-to-Consumer Scheduling Employment Type: Full time Primary City, State, Region, Postal Code: Glendale, CA, USA Alternate City, State, Region, Postal Code: Date Posted: 2025-12-09
    $54k-72.3k yearly Auto-Apply 5d ago
  • Work From Home Scheduling Coordinator

    Alliance Painting

    Remote job

    Job DescriptionSalary: Salary + Bonus Are you someone who wants to make an impact while working from home? Are you dependable, focused, motivated, competitive and relentless in the pursuit of your goals? If you answered yes, we want to speak to you! Our unique work experience can springboard your career. Alliance Painting is a young, rapidly growing company ripe with fresh ideas and a unique work experience. We are seeking a highly motivated Scheduling Coordinator to join our team! This position has a base salary with significant bonus potential. A motivated person can earn as much as $50k with bonus. No experience necessary! Must have reliable computer, stable internet, and noise cancelling headphones. Duties: Effectively organize and manage multiple appointment calendars Swiftly answer phone and convert inbound opportunities Rapid follow-up on digital form submissions & inquiries Relentless follow-up with unconverted and past customers Precisely input client data into a CRM Schedule and confirm client appointment Undertakes activities that make the phone ring, such as making calls, generating leads, etc. Essential Skills: Professional tone and verbal presence Professionally overcomes objections Proactively listens and retains information Ability to memorize and perfect a script Above average knowledge of DFW geography and travel times Ability to prioritize and organize multiple priorities CRM experience an must Effectively works with minimal supervision Follows Directions (DO NOT CALL OUR OFFICE ABOUT THIS POSITION) Essential Behaviors Strives for perfection Relentless pursuit of goals Honest / Truthful Competitive This is a great opportunity to start a career with a young company.
    $30k-39k yearly est. 5d ago
  • Remote Part Time Patient Scheduling Coordinator

    Chatterboxes

    Remote job

    Introduction to Chatterboxes Chatterboxes, a team of experts and innovators within the pediatric speech-language pathology field, is seeking an exceptional new team member to join a passionate group of superwomen helping to improve the lives of children. Over the last fourteen years we have consistently pioneered new business model innovations and we're just getting started! We value close-knit collaboration and strong relationships and invite applications from individuals interested in making a long term commitment to our mission. We are seeking someone to work remotely. In this role, you will work directly with our patients and Speech-Language Pathologists (SLP's). The Opportunity We are in search of a Patient Scheduling Coordinator to work alongside our SLP's to support the patient scheduling process. As a critical team member you will play a pivotal role in ensuring our patients are well served and our SLP's schedules are highly optimized. Are you a tech-savvy organizer who loves solving complex scheduling puzzles while making a difference in children's lives? Join our team as a Patient Scheduling Coordinator and become an essential bridge between families and our dedicated speech-language pathologists. If you enjoy helping those who help others make change within children's lives, this role may be your perfect fit. Above all, you are seeking the intangible balance that comes with a mission-driven company where you can drive impactful change in a vital and specialized industry. Making a difference in the lives of others is a critical aspect of your personal happiness level. As our Patient Scheduling Coordinator, you'll orchestrate vital connections between families seeking speech therapy services and our experienced pediatric SLPs. Working in a virtual environment, you'll ensure every family's journey begins with warmth, clarity, and careful attention to their needs. RESPONSIBILITIES: Patient Matching & Scheduling Create perfect matches between patients and SLPs based on multiple variables including clinician expertise, geographic location, availability, and age/diagnosis preferences Coordinate both teletherapy and in-home visits, using Google Maps to optimize travel routes for clinicians Maintain a dynamic waiting list using Monday.com to efficiently match clients with available appointment times Coordinate therapy sessions with private client schools Technology & Systems Management Maintain up-to-date records in Simple Practice, including new client information, progress reports, and intake forms Keep clinician availability calendars current and accurate Track SLP specialties, interests, and availability using Google Docs and Sheets Communicate efficiently with the team through Slack for all scheduling updates Family Communication & Support Guide families through the onboarding process with clear communication and necessary information Manage appointment modifications and make-up sessions with care and attention Document special requirements for home visits, including parking, directions, and security details Provide warm, professional communication via phone and email Team Collaboration Work closely with Clinical Leaders daily to optimize new client placement Keep SLPs informed of schedule changes and new appointments Support the entire team in maintaining efficient scheduling processes Requirements Work Environment Skills: Proficiency in Slack for team communication. Experience with Google Sheets and Google Docs. Experience with Monday.com is a plus. Home or office setup that supports efficient working processes. Comfortable with remote work and self-management once given clear direction. Minimum of 2 years of equivalent administrative experience. Bachelor's degree in a related field preferred. You are a lifelong learner. Self-starter with tenacity, comfortable working independently, multitasking to meet deadlines & ready to deliver. Proficiency with modern technology and a knack for learning new digital systems is required. Demonstrated commitment to customer care, compassion, and satisfaction, with an obsessive focus on timelines and deliverables. An optimistic, upbeat, and resilient attitude, coupled with a solution-oriented mindset. Possess an innate commitment to honesty and integrity. Ability to dial up or down your time commitment to the role which will require an average of 15-20 hours per week but at times may increase based on seasonality. What Makes You Perfect for This Role Natural talent for organization and process improvement Tech-savvy mindset with eagerness to learn new systems Experience with scheduling or dispatching, particularly in home care settings Problem-solving abilities that help you tackle complex scheduling puzzles Genuine enjoyment in providing exceptional customer service Strong communication skills across multiple platforms (phone, email, Slack) Ability to juggle multiple priorities while maintaining attention to detail Required Technical Proficiency Comfort with or learning how to use practice management software (Simple Practice) Experience with productivity tools including Google Workspace, Slack, Zoom and Monday.com Ability to quickly learn and adapt to new technology platforms Impact Your role ensures that every child receives therapy from the best-matched SLP, while maintaining efficient schedules that maximize our clinicians' time and effectiveness. Your careful coordination allows our SLPs to focus on what they do best - helping children develop their communication skills. Benefits At Chatterboxes, we prioritize team member's professional and personal well-being: We provide competitive compensation and job title reflecting your experience and qualifications. Embrace the flexibility of remote work, allowing you to achieve a healthy work-life balance while contributing to our team's success. A meaningful part-time role where you directly contribute to children's developmental journeys. The opportunity to make a real difference in families' lives through exceptional service A supportive culture that values compassion, creativity, and positive energy Sleep well at night and be proud of your work by being a part of a team of women in a mission driven company changing the pediatric speech language pathology industry. We are a neurodiversity affirming organization and proud to be an equal opportunity employer that believes in health, equity, equality, and prosperity for all so we can succeed in changing the way the pediatric speech language pathology industry works for both therapists and patients.
    $31k-41k yearly est. Auto-Apply 60d+ ago
  • Scheduling Coordinator Remote

    Wall of Wonders Travel

    Remote job

    Are you ready to transform your passion for travel into a career? Join in as a Remote Scheduling Coordinator and utilize our advanced booking software that saves clients hundreds of dollars per night, while instantly boosting your earnings. Our booking engine surpasses major travel sites like Hotels.com, Expedia, and Booking.com, delivering unmatched value for clients and significant income for you. What We Offer: -Work with the best: You will work beside top performers in the field along with Business Development Managers from the world's most recognized brands. -Flexible Hours: Work whenever and wherever you want. -Exclusive Software Access: Use our top-tier booking engine to save clients money and maximize your earnings. -Travel Perks: Enjoy opportunities for highly discounted trips, both for business and pleasure. -Industry Expertise: Receive information on the latest travel trends and proven solutions. -Family/Work balance: Having the ability to produce income from anywhere that has internet. You can earn even while on vacation. Why This Opportunity is Exciting: This role is perfect for individuals seeking a new career. Even those who enjoy travel and never knew about earning while traveling. Enjoy the excitement and flexibility of remote work while being part of a dynamic and rewarding field. Requirements: -No prior sales experience needed. -Excellent communication and customer service skills. -Ability to work independently and efficiently manage your time. If you're eager to start a new and exciting career in the travel industry, apply now to become a Remote Travel Scheduling Coordinator. Discover the boundless opportunities that await you in this thriving field.
    $31k-42k yearly est. 14d ago
  • Installation Scheduling Coordinator

    Alarm Detection Systems

    Remote job

    Job DescriptionSalary: $20.00-$22.00 The Installation Coordinator uses their knowledge of company products, services, and policies to assist external and internal customers with appointments, questions, complaints, or problems. This position will speak with customers, listen to them, gain a better understanding of their needs, and offer possible solutions. The Installation Coordinator is responsible for collaborating with sales representatives, technicians, and customers to schedule installations. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Alarm Detection Systems is an EEO employer. Essential Functions and Responsibilities: In a high-volume, fast-paced call center environment, the Installation Coordinator is responsible for: Schedule new installation appointments with customers. Coordinating with the warehouse team to order necessary parts and ensure timely delivery for scheduled jobs. Efficiently routing technicians and subcontractors to job sites to minimize travel time and maximize productivity. Responding promptly to incoming calls and emails from customers, technicians, and sales team members. Documenting customer interactions, including inquiries, service issues, complaints, and resolutions. Assisting customers via phone and email with basic troubleshooting for alarm system issues. Provide polite, prompt, and professional customer service via phone and email. Utilizing internal software, databases, and communication tools efficiently and accurately. Meeting or exceeding established performance metrics while maintaining consistent service quality. Answer or make calls, email, or web submission to customers to learn about and address their needs, complaints, or other issues with products or services. Clearly communicating potential solutions to customers and ensuring their satisfaction and understanding. Practicing active listening, confirming details, clarifying concerns, and de-escalating challenging situations as needed. Responsible for onsite duties as assigned. Must be punctual and adhere to attendance standards. Adhere to all company policies and procedures. Other duties as assigned by management. Education/Experience: High School Diploma or equivalent is required. Minimum of 1 year experience as an Installation Coordinator, Customer Service Scheduler, Customer Service Representative, or related position is required. Experience in the alarm or security systems industry is a plus. Knowledge/Skills/Abilities: Demonstrated ability to deliver high-quality customer service in a fast-paced, high-volume environment. Strong organizational and time management skills with the ability to handle multiple tasks. Skilled in handling customer concerns with empathy, patience, and professionalism. Ability to troubleshoot basic technical issues and communicate solutions in layman's terms. Excellent verbal and written communication abilities. Proficiency with Microsoft Office applications (Outlook, Word, Excel) and general computer literacy. Detail-oriented and capable of maintaining accurate records and documentation. Proven ability to adapt to changing environments while remaining reliable, meeting deadlines, and consistently delivering high-quality work under pressure. Experience with scheduling systems and dispatching field personnel efficiently based on availability, location, and urgency. Ability to prioritize competing tasks and manage changing schedules with minimal disruption. Understanding of basic logistics to optimize technician routing and minimize downtime or travel. Problem-solving mindset with a focus on resolution and customer service. Active listening skills to accurately understand customer needs, verify information, and respond appropriately. Exhibits a team-first mentality with a focus on open communication and mutual support. Ability to work collaboratively with cross-functional teams. Licenses/Certifications: Maintain a clear and valid Driver's License is required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting Standing Walking Fine Dexterity Talking Hearing Vision Color Vision Work Environment: The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Unless outlined in remote work policy, this is an on-site position. Reasonable accommodations may enable individuals with disabilities to perform the essential functions. Alarm Detection Systems, Inc. maintains a quiet, smoke-free office environment. While this position is primarily office-based, it may occasionally require visits to customer sites, which may include office, industrial, or warehouse settings. Company Benefits: Alarm Detection Systems offers a comprehensive benefits package designed to support the health, well-being, and financial future of our employees: Medical Insurance with multiple plan options Dental Insurance Vision Insurance Life Insurance Paid Parental Leave Disability Coverage: Employer-paid Short-Term Disability Optional Long-Term Disability 401(k) Plan with tiered employer match Paid Time Off (PTO) starting at 3 weeks per year for employees Paid Holidays: 8 recognized holidays annually Employee & Friends/Family Discounts on security systems and monitoring services Pet Insurance Discount Employee Assistance Program (EAP) Tuition Reimbursement Company-sponsored events (friends and family welcome!) Continuous professional development opportunities A fun, positive, and high-energy work environment Compensation: The starting pay range for the Installation Coordinator is $20- $22 per hour, based on knowledge, skills, education, and experience. #ADS25
    $20-22 hourly 10d ago
  • Senior Scheduler

    Merrick 4.7company rating

    Remote job

    Merrick & Company's growing Project Controls team is looking for a Senior Scheduler, proficient in both schedule and cost, to support the Life Sciences (LS) Business Unit. This is a fully remote position. Annual pay range for this position is $125,400.00 - $153,900.00. Pay offered may vary depending on job related knowledge, skills, and experience. WHAT YOU'LL DO Responsibilities will include developing, implementing, and maintaining contractual Work Breakdown Structure (WBS) and Dictionary, charge codes utilizing the Control Accounts & Work Packages, Risk Register, Change Request Process, Contract budget base log, Earned Value Management System (EVMS), and revenue forecasts (both ETC & EACs). * Develop integrated Level 3 resource loaded schedules and monitor performance against baselines. * Direct short term work plan meetings with vendors and stakeholders. * Coordinate work assignments and tasks with our client and internal team to meet client requests and regular reporting submittals. * Analyze critical path and constraints to determine the effects of schedule delays and client driven * Provide schedule version control. * Ensure that physical progress is being measured and reported in WBS detail, and that the integrated schedule is updated based on the progress. * Collaborate with our teams to obtain and input weekly schedule updates. * Review, Incorporate, and maintain IMS with external activities (Client & Subcontractor(s)) * Be responsible for schedule update meetings and preparing look ahead schedules for the team. * Use system data to prepare monthly progress reports. * Utilize the cost data to allow for the tracking and control of budgets, commitments, expenditures and contingency for the duration of the project. * Ensure all schedule or cost related processes are in accordance with Client specifications and industry best practice. * Willing to travel to project site, as requested by the client; frequency to be determined. * Daily interaction with client and/or other contractors while simultaneously supporting project management. REQUIRED QUALIFICATIONS * Bachelor's degree. * Twelve (12) + years of experience in the field of Project Controls (Planning & Scheduling/Cost Engineering). * Demonstrable knowledge of cost and Earned Value Management Systems (EVMS) requirements. * Experience in the Engineering/Procurement/Construction field. * Computer proficiency in basic project control software applications, including Primavera (P6), Microsoft Project, Microsoft Word, Excel and Access. * Strong Primavera skill set is required. * Experience with Monte Carlo Analysis. * Strong problem solving, analysis and interpersonal skills as well as oral and written communication skills. * Ability to work well independently and in a team environment. * Client projects for this position require U.S. Citizenship. * Client projects require candidates have lived in the U.S. three (3) out of the last five (5) years. DESIRED QUALIFICATIONS * Any of the following certifications awarded by the Association for the Advancement of Cost Engineering International (AACEi) are helpful: Planning and Scheduling Professional (PSP), Earned Value Professional (EVP), Certified Cost Professional (CCP). * Experience with earned value on a government contract. PERKS * Employee Owned - all eligible U.S. employees have an Employee Stock Ownership Account. * Robust Employee Referral Program. * Annual performance and compensation reviews. * Professional Training and Development. * Employee Recognition Awards. * Peer Mentor Program * And Much More! ADDITIONAL INFORMATION * Apply online only. No e-mail, hard copy or third-party resumes accepted. * At Merrick, every resume is carefully reviewed by our team of experienced human recruiters-never by AI. We are committed to a fully human-centered hiring process, ensuring each candidate receives thoughtful, personalized attention at every stage. * Merrick & Company offers a competitive compensation and benefits package which includes health insurance, dental and vision coverage, 401(k), and paid time off (PTO). * Merrick is an Equal Opportunity Employer, including disability/vets. * Employment with Merrick is contingent upon completion of a pre-employment background check, MVR check, and drug screen. * #LI-REMOTE * Bachelor's degree. * Twelve (12) + years of experience in the field of Project Controls (Planning & Scheduling/Cost Engineering). * Demonstrable knowledge of cost and Earned Value Management Systems (EVMS) requirements. * Experience in the Engineering/Procurement/Construction field. * Computer proficiency in basic project control software applications, including Primavera (P6), Microsoft Project, Microsoft Word, Excel and Access. * Strong Primavera skill set is required. * Experience with Monte Carlo Analysis. * Strong problem solving, analysis and interpersonal skills as well as oral and written communication skills. * Ability to work well independently and in a team environment. * Client projects for this position require U.S. Citizenship. * Client projects require candidates have lived in the U.S. three (3) out of the last five (5) years. Responsibilities will include developing, implementing, and maintaining contractual Work Breakdown Structure (WBS) and Dictionary, charge codes utilizing the Control Accounts & Work Packages, Risk Register, Change Request Process, Contract budget base log, Earned Value Management System (EVMS), and revenue forecasts (both ETC & EACs). * Develop integrated Level 3 resource loaded schedules and monitor performance against baselines. * Direct short term work plan meetings with vendors and stakeholders. * Coordinate work assignments and tasks with our client and internal team to meet client requests and regular reporting submittals. * Analyze critical path and constraints to determine the effects of schedule delays and client driven * Provide schedule version control. * Ensure that physical progress is being measured and reported in WBS detail, and that the integrated schedule is updated based on the progress. * Collaborate with our teams to obtain and input weekly schedule updates. * Review, Incorporate, and maintain IMS with external activities (Client & Subcontractor(s)) * Be responsible for schedule update meetings and preparing look ahead schedules for the team. * Use system data to prepare monthly progress reports. * Utilize the cost data to allow for the tracking and control of budgets, commitments, expenditures and contingency for the duration of the project. * Ensure all schedule or cost related processes are in accordance with Client specifications and industry best practice. * Willing to travel to project site, as requested by the client; frequency to be determined. * Daily interaction with client and/or other contractors while simultaneously supporting project management.
    $125.4k-153.9k yearly Auto-Apply 10d ago
  • Service Scheduling Coordinator

    Petroleum Analyzer Company L.P

    Remote job

    Job Description Who We Are PAC is a global leader in advanced analytical instruments for laboratories and process environments in the hydrocarbon processing industry. Our cutting-edge technology helps customers maintain regulatory compliance and boost productivity. Join a team that thrives on innovation, precision, and customer satisfaction. Your Role As a Service Scheduling Coordinator, you'll be the heartbeat of our service operations-scheduling our field and in-house technicians, providing customer support, and ensuring seamless services. You'll work in a fast-paced, high-volume environment, collaborating across departments to resolve issues and improve processes. This is a remote position. However, the successful candidate must reside in the Greater Houston, TX area. ???? Key Responsibilities Schedule field service and depot repair technicians for installations, maintenance, and emergency calls Coordinate global service work for warranty and goodwill issues Manage customer communications, complaints, and updates on job status Monitor inventory and expedite parts for timely work order completion Generate and process service programs, work orders, and product returns Maintain DISA, ASAP, NCMS, and OXY website records Coordinate OSHA compliance and technician training Produce daily service scheduling reports using IFS 10 ERP system Collaborate with sales, service, planning, and procurement teams Support continuous improvement initiatives across service operations ???? Qualifications High school diploma required; associate or bachelor's degree preferred Minimum 3 years' experience in manufacturing environment within a customer service and/or scheduling role. Minimum one year experience with an ERP system and Microsoft Office Suite Strong organizational and multi-tasking skills Willingness to work overtime as needed Demonstrated ability to maintain confidentiality Desired Skills Exceptional customer service and communication skills Detail-oriented with a focus on accuracy Team player with a proactive attitude Commitment to continuous improvement and problem-solving Benefits PAC offers a comprehensive total rewards package to support your career and personal well-being: Health and wellness benefits 401(k) Savings Plan Paid time off Tuition assistance Employee Assistance Program (EAP) …and more! Privacy We are committed to the protection and promotion of your privacy. In connection with your application for employment with us at PAC, please click on this link to view our Applicant Privacy Notice. ******************************************** PAC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $30k-40k yearly est. 30d ago
  • Back End Scheduling Coordinator

    Kyo

    Remote job

    Job Description Kyo is a leading provider of therapy for individuals with autism. Our core service is Applied Behavior Analysis (ABA) therapy, a clinically proven form of treatment for autism. Kyo serves thousands of children and teens across ten states and is growing rapidly to meet demand for its services. Every day, our team seeks to achieve the unachievable for our clients. Kyo is seeking a Spanish speaking Back End Scheduling team member to join our growing team. This is a great opportunity for a candidate who has an aptitude for problem solving and who enjoys collaboration and helping others. You will be responsible for supporting client-families and providers with their schedules and navigating through our Kyo Care App. While this is a fully remote position, applicants must reside in Concord, CA or Atlanta, GA in order to participate in quarterly in-office meetings. Pay Range: $20.00-$22.00 DOE RESPONSIBILITIES (Includes other duties that may be assigned): Manages and maintains company staff database(s) accuracy to support clinical scheduling functions. Performs scheduling operational duties to correct schedules . Triage incoming email and phone call communications via ticketing system. Performs migration of records from one client profile to another, and ensures accurate coding of sessions. Multitasks between several different technology systems to complete functions. Communicates with clients, and internal team members via ticketing system with a strong customer service orientation. Works to educate client-families no the values of using the Kyo Care portal. Updates client authorizations and ensures staff are using the correct service code. Performs scheduling audits. Collaborates with Scheduling staff, Client Services, Human Resources, and the Revenue Department. Keeps up to date on changes imposed by our Leadership Team. Resolve problem situations appropriately and independently. Collaborates with Scheduling staff, Client Services, Human Resources, and the Revenue Department. Exhibits tact and professionalism in difficult situations according to Kyo Values and Practices. Performs all other duties as assigned. QUALIFICATIONS: Fluent English (Written and verbal), Spanish required. High School graduate or equivalent. Able to make decisions quickly when necessary. Working knowledge of Microsoft Office suite, particularly Excel and Word, and comfort in learning new technology systems and workflows. Must have the ability to professionally handle confidential information. Excellent customer service experience, written and verbal communication skills including phone and email etiquette. Ability to react to day-to-day operational requirements in a professional and timely manner, prioritizing and multitasking to meet deadlines. Excellent attention to detail, judgment and follow-up skills. Experience maintaining a high volume workload in a fast paced environment. Ability to take initiative, collaborate in a team environment. Ability to use active listening and problem solving skills to provide exceptional customer service. Preferred: experience working in the healthcare sector. PHYSICAL and BASIC REQUIREMENTS: While performing the duties of this job, the employee is required to sit; use hands to finger; handle; or feel/hold objects; reach with hands and arms; climb or balance; speak, hear, and smell. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus. The individual must be able to effectively work in a normal production environment where temperatures and noise levels may vary. Generally, the incumbent must be able to sit and use a computer for extended periods of time. Ability to read and interpret documents in the English language such as employee handbooks, training materials and procedure manual Strong internet connection and professional environment with the ability to utilize video conferencing for long periods of time with limited interruptions. KYO OFFERS YOU: Medical, vision, dental, and life insurance benefits for full-time staff. Access to our Employee Assistance Program (EAP) and monthly wellness events. Generous vacation time and paid holidays. Matching 401k. Commuter benefits. Company provided laptop. A supportive, team-based environment. A strong organizational culture of professional support and development. To learn more about Kyo and the amazing work we do, please visit our website: ***************
    $20-22 hourly 8d ago
  • Scheduling Coordinator: Service - Austin Subaru

    Austin Subaru 3.4company rating

    Remote job

    The Continental Automotive Group is an exceptional place to be, and lucky for you, we're recruiting! We are a locally-owned, family-operated company with locations in North/Central Austin. Employee satisfaction is centric to our philosophy, exemplified by our impressive tenure, encouraging, flexible, supportive work environment, and extensive employee benefits package. This position offices out of Austin, TX, however our team enjoys working from home perks as well. After thorough training, enjoy in-office, remote, or hybrid (remote/office) work for employees living in the state of Texas. Check out our Transformational Not Transactional Culture! #TNT ******************************************* Responsibilities/Competencies include but are not limited to: Genuine desire to create a world-class experience for customers/co-workers Desire and ability to work autonomously (4 T's: Task, Time, Technique, and Team) Polished, professional, and positive phone and email communication skills Handling and responding promptly to incoming calls, emails, texts, and online chats Communicating with customers regarding appointment scheduling, appointment changes, missed appointments, and cancellations Complete required outbound calls daily (missed appointments, recalls, customer lists) Some time will be spent at our service reception desk in which you will be directing customers to the waiting area, advisors, and setting up transportation for customers. Achieve and maintain Subaru certification Engaged participation in developmental growth (i.e, trainings, peer shadowing, book club) Do you possess the personal qualities listed? If so, then you might be just who we're looking for! Skills: Basic computer abilities (quickly learn different software, basic spreadsheet use, Google Docs, Google Sheets, etc.) Moderate understanding of web browser functions Must be able to type at 45+ WPM (no looking at your hands as you type!) Experience in an environment of moderate pressure, and capable of making conscientious decisions on the fly Fully written and spoken bilingual a PLUS Prior relevant hands-on experience with CRM/DMS scheduling software, sales, service, or phone systems is always a bonus Must have held a valid driver's license for at least 1 year Must be at least 18 years of age to be considered Schedule: Multiple shifts available between hours of operation: Mon-Friday 7am-7pm, Saturday 8am-6pm, Sunday 8am-2pm. Coordinators can expect a permanent but flexible schedule, with 2 days off a week, ability to work 1 weekend day. This is a full-time position. We're extremely accommodating in granting our employees days off when advance notice is given. Note: After completing the first 90 days in-office, enjoy hybrid or remote work. What to Expect: We believe in self-development, often encouraging one another to be our best. There is a positive culture with attentive and supportive management. We strive to set all employees up for success. Compensation: Starting at $22 per hour + up to $200 in monthly bonuses CAG is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment. As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application. Core Values: Transformational Not Transactional - Be Transformational We do what we say we're going to do We encourage and support each other We're committed to continuous growth Benefits The Continental Automotive Group is an equal opportunity employer and a drug free workplace. All Continental Automotive Group Full-Time Employees Receive: Employer Paid Dental Insurance Employer Paid Life Insurance Employer Paid Medical Insurance Employer Paid Health Savings Account Contribution Employer Paid Wellness Clinic Employer Paid Flu Vaccinations Every Fall Employer Percentage Matching for 401k Employer Paid Parental Leave 5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days) 14 Paid Time Off Vacation Days/Year (60 days - 3 years) 19 Paid Time Off Vacation Days/Year (3 - 7 years) 24 Paid Time Off Vacation Days/Year (7+ years) Annual Christmas Bonus Based on Tenure Annual Christmas Party Annual Employee Appreciation Dinner Employee Vehicle Purchase Program Employee Discounts on Collision Repair, Parts, and Service Bi-Weekly Pay Periods, Paid on Fridays Holidays: Thanksgiving, Christmas & New Years Employer Paid Lunches Every Saturday Employer Paid Lunches/Dinners - Special Occasions (Blood Drives, Birthdays, Awards, etc.) Access to In-House Insurance Agency Access to In-House Marketing Agency Voluntary Life Term and Whole Insurance Voluntary AFLAC Supplemental Coverages, Voluntary Vision plan, Pet Insurance, and Legal Shield $200 Donation to Charity of Your Choice with Approval We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients! CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call **************.
    $22 hourly Auto-Apply 60d+ ago

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