Scheduling manager vs appointment scheduler

The differences between scheduling managers and appointment schedulers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a scheduling manager and an appointment scheduler. Additionally, a scheduling manager has an average salary of $77,213, which is higher than the $34,414 average annual salary of an appointment scheduler.

The top three skills for a scheduling manager include patients, customer service and schedule changes. The most important skills for an appointment scheduler are patients, phone calls, and scheduling patient appointments.

Scheduling manager vs appointment scheduler overview

	Scheduling Manager	Appointment Scheduler
Yearly salary	$77,213	$34,414
Hourly rate	$37.12	$16.55
Growth rate	-8%	-8%
Number of jobs	4,819	17,639
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	High School Diploma, 31%
Average age	49	49
Years of experience	2	2

What does a scheduling manager do?

A scheduling manager is primarily in charge of performing administrative support tasks, focusing on timeline management. Among their responsibilities include managing the office or calendar, understanding the project or program requirements, scheduling meetings and appointments, overseeing conference and event schedules, handling travel plans, and addressing any scheduling concerns and issues, resolving them promptly and efficiently. Furthermore, as a scheduling manager, it is essential to maintain an active communication line with the workforce, disseminating schedule information while adhering to the company's policies and regulations.

What does an appointment scheduler do?

An appointment scheduler works in the health care field in a medical office. Appointment schedulers contact patients with regards to their upcoming appointments. They direct calls to the appropriate staff members, pull medical records, and perform general clerical works. Their job involves educating patients or clients on health products and services. They also resolve the complaints and inquiries of the patients as well as other administrative duties.

Scheduling manager vs appointment scheduler salary

Scheduling managers and appointment schedulers have different pay scales, as shown below.

	Scheduling Manager	Appointment Scheduler
Average salary	$77,213	$34,414
Salary range	Between $51,000 And $116,000	Between $27,000 And $42,000
Highest paying City	San Jose, CA	Boston, MA
Highest paying state	California	Massachusetts
Best paying company	Citi	UC Santa Barbara
Best paying industry	Construction	Internet

Differences between scheduling manager and appointment scheduler education

There are a few differences between a scheduling manager and an appointment scheduler in terms of educational background:

	Scheduling Manager	Appointment Scheduler
Most common degree	Bachelor's Degree, 56%	High School Diploma, 31%
Most common major	Business	Business
Most common college	-	-

Scheduling manager vs appointment scheduler demographics

Here are the differences between scheduling managers' and appointment schedulers' demographics:

	Scheduling Manager	Appointment Scheduler
Average age	49	49
Gender ratio	Male, 45.1% Female, 54.9%	Male, 12.4% Female, 87.6%
Race ratio	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	9%	9%

Differences between scheduling manager and appointment scheduler duties and responsibilities

Scheduling manager example responsibilities.

Manage, schedule, and run quality assurance on customer appointments for field analysts.
Lead ISO 9001 internal audits, as well as a lean team and 6S participant.
Analyze contractor prepare CPM schedules and work with contractors and consultants to achieve an approve baseline schedule.
Analyze the IMS and manage cross-program dependencies to inform managers of schedule concerns, issues, and risks.
Accomplish implementation of upgrade inventory management process, change control, policies and procedures to meet FDA's mandate criteria.
Manage daily operations including scheduling, forecasting, budgeting, timekeeping and payroll.

Appointment scheduler example responsibilities.

Manage patient pre-op responsibilities, and generate all necessary paperwork.
Utilize the appropriate screening tools to accurately schedule internally refer patients for MRI appointments.
Obtain and enter complete registration demographic and insurance verification information (primary and secondary) into EMR system.
Implement a new TCMS and EHR database for the doctor's internal use.
Organize & archive electronic documents; scan and link charts and documents into the EHR
Used knowledge of key medical terms to determine patient's symptoms and refer to triage nurse when applicable.

Scheduling manager vs appointment scheduler skills

Common scheduling manager skills

Patients, 13%
Customer Service, 12%
Schedule Changes, 5%
Excellent Interpersonal, 5%
Human Resources, 4%
Patient Appointments, 4%

Common appointment scheduler skills

Patients, 33%
Phone Calls, 10%
Scheduling Patient Appointments, 8%
Customer Service, 5%
Outbound Calls, 4%
Medical Terminology, 4%

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Office and Administrative Industry
Scheduling Manager
Scheduling Manager vs Appointment Scheduler

Updated January 8, 2025

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