Scheduling manager vs guest relations manager

The differences between scheduling managers and guest relations managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a scheduling manager, becoming a guest relations manager takes usually requires 4-6 years. Additionally, a scheduling manager has an average salary of $77,213, which is higher than the $54,168 average annual salary of a guest relations manager.

The top three skills for a scheduling manager include patients, customer service and schedule changes. The most important skills for a guest relations manager are guest relations, reservations, and customer service.

Scheduling manager vs guest relations manager overview

	Scheduling Manager	Guest Relations Manager
Yearly salary	$77,213	$54,168
Hourly rate	$37.12	$26.04
Growth rate	-8%	8%
Number of jobs	4,819	52,510
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 63%
Average age	49	47
Years of experience	2	6

What does a scheduling manager do?

A scheduling manager is primarily in charge of performing administrative support tasks, focusing on timeline management. Among their responsibilities include managing the office or calendar, understanding the project or program requirements, scheduling meetings and appointments, overseeing conference and event schedules, handling travel plans, and addressing any scheduling concerns and issues, resolving them promptly and efficiently. Furthermore, as a scheduling manager, it is essential to maintain an active communication line with the workforce, disseminating schedule information while adhering to the company's policies and regulations.

What does a guest relations manager do?

Guest relations managers are in charge of providing an immaculate, professional, superior, and top-quality guest service experience. Their tasks include assessing customers' feedback and providing strategic management to continuously enhance the general rating. Also, the answer to the needs of the guests and predict the unexplicit ones. Additionally, they direct a guest relation team to make sure compliance with standards and operating protocols are implemented. Guest relations managers should be able to communicate well, resolve problems efficiently, and has strong leadership as well as a sense of responsibility skills.

Scheduling manager vs guest relations manager salary

Scheduling managers and guest relations managers have different pay scales, as shown below.

	Scheduling Manager	Guest Relations Manager
Average salary	$77,213	$54,168
Salary range	Between $51,000 And $116,000	Between $36,000 And $80,000
Highest paying City	San Jose, CA	Washington, DC
Highest paying state	California	New York
Best paying company	Citi	Yale University
Best paying industry	Construction	Hospitality

Differences between scheduling manager and guest relations manager education

There are a few differences between a scheduling manager and a guest relations manager in terms of educational background:

	Scheduling Manager	Guest Relations Manager
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 63%
Most common major	Business	Business
Most common college	-	Cornell University

Scheduling manager vs guest relations manager demographics

Here are the differences between scheduling managers' and guest relations managers' demographics:

	Scheduling Manager	Guest Relations Manager
Average age	49	47
Gender ratio	Male, 45.1% Female, 54.9%	Male, 38.9% Female, 61.1%
Race ratio	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%	Black or African American, 10.2% Unknown, 4.8% Hispanic or Latino, 19.0% Asian, 5.5% White, 59.9% American Indian and Alaska Native, 0.6%
LGBT Percentage	9%	8%

Differences between scheduling manager and guest relations manager duties and responsibilities

Scheduling manager example responsibilities.

Manage, schedule, and run quality assurance on customer appointments for field analysts.
Lead ISO 9001 internal audits, as well as a lean team and 6S participant.
Analyze contractor prepare CPM schedules and work with contractors and consultants to achieve an approve baseline schedule.
Analyze the IMS and manage cross-program dependencies to inform managers of schedule concerns, issues, and risks.
Accomplish implementation of upgrade inventory management process, change control, policies and procedures to meet FDA's mandate criteria.
Manage daily operations including scheduling, forecasting, budgeting, timekeeping and payroll.

Guest relations manager example responsibilities.

Hire, train and manage a staff of 9 in the maintenance of provider relations for this HMO.
Provide superlative, personalize services to VIP guests through managing hospitality team.
Manage special requests for customers including restaurant reservations, car rentals and itinerary.
Manage and administer third party liability recovery assignments for Medicaid and other state/ federal agencies.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Maintain IHG quality control plan.

Scheduling manager vs guest relations manager skills

Common scheduling manager skills

Patients, 13%
Customer Service, 12%
Schedule Changes, 5%
Excellent Interpersonal, 5%
Human Resources, 4%
Patient Appointments, 4%

Common guest relations manager skills

Guest Relations, 17%
Reservations, 10%
Customer Service, 7%
PET, 6%
Resorts, 5%
Payroll, 5%

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Scheduling Manager
Scheduling Manager vs Guest Relations Manager

Updated January 8, 2025

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