Scheduling manager vs medical receptionist

The differences between scheduling managers and medical receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a scheduling manager and a medical receptionist. Additionally, a scheduling manager has an average salary of $77,213, which is higher than the $31,960 average annual salary of a medical receptionist.

The top three skills for a scheduling manager include patients, customer service and schedule changes. The most important skills for a medical receptionist are patients, customer service, and check-in.

Scheduling manager vs medical receptionist overview

	Scheduling Manager	Medical Receptionist
Yearly salary	$77,213	$31,960
Hourly rate	$37.12	$15.37
Growth rate	-8%	-8%
Number of jobs	4,819	118,048
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	Associate Degree, 28%
Average age	49	49
Years of experience	2	2

What does a scheduling manager do?

A scheduling manager is primarily in charge of performing administrative support tasks, focusing on timeline management. Among their responsibilities include managing the office or calendar, understanding the project or program requirements, scheduling meetings and appointments, overseeing conference and event schedules, handling travel plans, and addressing any scheduling concerns and issues, resolving them promptly and efficiently. Furthermore, as a scheduling manager, it is essential to maintain an active communication line with the workforce, disseminating schedule information while adhering to the company's policies and regulations.

What does a medical receptionist do?

Medical receptionists are responsible for manning the front desk at a medical facility such as a clinic or a hospital. They manage schedules and appointments in the clinic or hospital. They help patients to their respective appointments. They also assist doctors, nurses, and other medical practitioners by ensuring that the schedule for the day is being followed. They are also in charge of assisting visitors by directing them wherever they would need to go. Medical receptionists also answer inquiries by patients or visitors. Medical knowledge, great customer service skills, and a friendly attitude are needed.

Scheduling manager vs medical receptionist salary

Scheduling managers and medical receptionists have different pay scales, as shown below.

	Scheduling Manager	Medical Receptionist
Average salary	$77,213	$31,960
Salary range	Between $51,000 And $116,000	Between $26,000 And $38,000
Highest paying City	San Jose, CA	Portland, ME
Highest paying state	California	Maine
Best paying company	Citi	CENTER FOR SIGHT
Best paying industry	Construction	Health Care

Differences between scheduling manager and medical receptionist education

There are a few differences between a scheduling manager and a medical receptionist in terms of educational background:

	Scheduling Manager	Medical Receptionist
Most common degree	Bachelor's Degree, 56%	Associate Degree, 28%
Most common major	Business	Health Care Administration
Most common college	-	-

Scheduling manager vs medical receptionist demographics

Here are the differences between scheduling managers' and medical receptionists' demographics:

	Scheduling Manager	Medical Receptionist
Average age	49	49
Gender ratio	Male, 45.1% Female, 54.9%	Male, 5.2% Female, 94.8%
Race ratio	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	9%	9%

Differences between scheduling manager and medical receptionist duties and responsibilities

Scheduling manager example responsibilities.

Manage, schedule, and run quality assurance on customer appointments for field analysts.
Lead ISO 9001 internal audits, as well as a lean team and 6S participant.
Analyze contractor prepare CPM schedules and work with contractors and consultants to achieve an approve baseline schedule.
Analyze the IMS and manage cross-program dependencies to inform managers of schedule concerns, issues, and risks.
Accomplish implementation of upgrade inventory management process, change control, policies and procedures to meet FDA's mandate criteria.
Manage daily operations including scheduling, forecasting, budgeting, timekeeping and payroll.

Medical receptionist example responsibilities.

Conduct analysis to address long wait times which lead to faster triage, shorter wait times.
Evaluate all EOB's to insure accurate payment is received and when necessary will file appeals to achieve optimal payments.
Greet and check-in patients, including obtaining accurate patient demographic information, patient registration, and checking insurance eligibility.
Learned and operate chiropractic equipment (decompression; Leander) & x-rays; enabling Dr to have more time for patients.
Resolve concerns of terminally ill patients with compassion and professionalism.
Identify patients' specific scheduling requirements while demonstrating care and compassion via telephone.

Scheduling manager vs medical receptionist skills

Common scheduling manager skills

Patients, 13%
Customer Service, 12%
Schedule Changes, 5%
Excellent Interpersonal, 5%
Human Resources, 4%
Patient Appointments, 4%

Common medical receptionist skills

Patients, 30%
Customer Service, 9%
Check-In, 6%
Medical Terminology, 6%
Patient Care, 4%
Front Desk, 4%

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Scheduling Manager
Scheduling Manager vs Medical Receptionist

Updated January 8, 2025

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