Scheduling manager vs referral coordinator

The differences between scheduling managers and referral coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a scheduling manager and a referral coordinator. Additionally, a scheduling manager has an average salary of $77,213, which is higher than the $35,179 average annual salary of a referral coordinator.

The top three skills for a scheduling manager include patients, customer service and schedule changes. The most important skills for a referral coordinator are patients, customer service, and medical terminology.

Scheduling manager vs referral coordinator overview

	Scheduling Manager	Referral Coordinator
Yearly salary	$77,213	$35,179
Hourly rate	$37.12	$16.91
Growth rate	-8%	-8%
Number of jobs	4,819	65,934
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 31%
Average age	49	49
Years of experience	2	2

What does a scheduling manager do?

A scheduling manager is primarily in charge of performing administrative support tasks, focusing on timeline management. Among their responsibilities include managing the office or calendar, understanding the project or program requirements, scheduling meetings and appointments, overseeing conference and event schedules, handling travel plans, and addressing any scheduling concerns and issues, resolving them promptly and efficiently. Furthermore, as a scheduling manager, it is essential to maintain an active communication line with the workforce, disseminating schedule information while adhering to the company's policies and regulations.

What does a referral coordinator do?

A referral coordinator works with insurance companies and care providers to share essential patient information and assists primarily in scheduling appointments and managing health insurance issues. As a referral coordinator, you will work directly with the patient, patient families, or even social workers, depending on the job and patient needs. Other job responsibilities include general administrative or clerical tasks such as setting up appointments for new and existing patients, verifying insurance information before appointments, and answering phone calls.

Scheduling manager vs referral coordinator salary

Scheduling managers and referral coordinators have different pay scales, as shown below.

	Scheduling Manager	Referral Coordinator
Average salary	$77,213	$35,179
Salary range	Between $51,000 And $116,000	Between $27,000 And $44,000
Highest paying City	San Jose, CA	Portland, ME
Highest paying state	California	Maine
Best paying company	Citi	Horizon Laser Vision
Best paying industry	Construction	Health Care

Differences between scheduling manager and referral coordinator education

There are a few differences between a scheduling manager and a referral coordinator in terms of educational background:

	Scheduling Manager	Referral Coordinator
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 31%
Most common major	Business	Business
Most common college	-	-

Scheduling manager vs referral coordinator demographics

Here are the differences between scheduling managers' and referral coordinators' demographics:

	Scheduling Manager	Referral Coordinator
Average age	49	49
Gender ratio	Male, 45.1% Female, 54.9%	Male, 10.2% Female, 89.8%
Race ratio	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	9%	9%

Differences between scheduling manager and referral coordinator duties and responsibilities

Scheduling manager example responsibilities.

Manage, schedule, and run quality assurance on customer appointments for field analysts.
Lead ISO 9001 internal audits, as well as a lean team and 6S participant.
Analyze contractor prepare CPM schedules and work with contractors and consultants to achieve an approve baseline schedule.
Analyze the IMS and manage cross-program dependencies to inform managers of schedule concerns, issues, and risks.
Accomplish implementation of upgrade inventory management process, change control, policies and procedures to meet FDA's mandate criteria.
Manage daily operations including scheduling, forecasting, budgeting, timekeeping and payroll.

Referral coordinator example responsibilities.

Establish rapport with all PCP offices, hospital personnel, and manage care representatives.
Ensure CPT and ICD-9 coding are accurate and complete according to AMA's guidelines and for third party intermediaries.
Contact medical insurance companies and provide ICD-9 diagnosis and CPT procedure codes for patient's illness, condition or injury.
Apply ICD-9 and CPT-4 codes to complete referral requests online or via fax.
Conduct the entire office's EHR process and create a system to track old and new patient's records.
Incorporate core organizational values of quality, respect, integrity, partnership, and compassion in all activities and decisions.

Scheduling manager vs referral coordinator skills

Common scheduling manager skills

Patients, 13%
Customer Service, 12%
Schedule Changes, 5%
Excellent Interpersonal, 5%
Human Resources, 4%
Patient Appointments, 4%

Common referral coordinator skills

Patients, 30%
Customer Service, 12%
Medical Terminology, 7%
Patient Care, 4%
Data Entry, 4%
EMR, 3%

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Office and Administrative Industry
Scheduling Manager
Scheduling Manager vs Referral Coordinator

Updated January 8, 2025

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