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Scheduling manager vs referral specialist

The differences between scheduling managers and referral specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a scheduling manager and a referral specialist. Additionally, a scheduling manager has an average salary of $77,213, which is higher than the $36,143 average annual salary of a referral specialist.

The top three skills for a scheduling manager include patients, customer service and schedule changes. The most important skills for a referral specialist are patients, customer service, and medical terminology.

Scheduling manager vs referral specialist overview

Scheduling ManagerReferral Specialist
Yearly salary$77,213$36,143
Hourly rate$37.12$17.38
Growth rate-8%-8%
Number of jobs4,81972,016
Job satisfaction-4
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 44%
Average age4949
Years of experience22

What does a scheduling manager do?

A scheduling manager is primarily in charge of performing administrative support tasks, focusing on timeline management. Among their responsibilities include managing the office or calendar, understanding the project or program requirements, scheduling meetings and appointments, overseeing conference and event schedules, handling travel plans, and addressing any scheduling concerns and issues, resolving them promptly and efficiently. Furthermore, as a scheduling manager, it is essential to maintain an active communication line with the workforce, disseminating schedule information while adhering to the company's policies and regulations.

What does a referral specialist do?

Referral specialists are responsible for ensuring patients are already cleared for specialty service office visits. They resolve registration, pre-certification, and case-related affairs before the client's appointment. Also, they give support to clinical staff to manage the administrative components of clinical referrals for many services. They must gather relevant information from financial counselors, insurance carriers, and other supplementary staff to make sure the patient's financial responsibility for services are provided. Additionally, they act as a liaison between the patients, physicians, hospitals, health insurance vendors, or other referral sources.

Scheduling manager vs referral specialist salary

Scheduling managers and referral specialists have different pay scales, as shown below.

Scheduling ManagerReferral Specialist
Average salary$77,213$36,143
Salary rangeBetween $51,000 And $116,000Between $29,000 And $43,000
Highest paying CitySan Jose, CAWashington, DC
Highest paying stateCaliforniaConnecticut
Best paying companyCitiCognizant
Best paying industryConstructionNon Profits

Differences between scheduling manager and referral specialist education

There are a few differences between a scheduling manager and a referral specialist in terms of educational background:

Scheduling ManagerReferral Specialist
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common college--

Scheduling manager vs referral specialist demographics

Here are the differences between scheduling managers' and referral specialists' demographics:

Scheduling ManagerReferral Specialist
Average age4949
Gender ratioMale, 45.1% Female, 54.9%Male, 15.3% Female, 84.7%
Race ratioBlack or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage9%9%

Differences between scheduling manager and referral specialist duties and responsibilities

Scheduling manager example responsibilities.

  • Manage, schedule, and run quality assurance on customer appointments for field analysts.
  • Lead ISO 9001 internal audits, as well as a lean team and 6S participant.
  • Analyze contractor prepare CPM schedules and work with contractors and consultants to achieve an approve baseline schedule.
  • Analyze the IMS and manage cross-program dependencies to inform managers of schedule concerns, issues, and risks.
  • Accomplish implementation of upgrade inventory management process, change control, policies and procedures to meet FDA's mandate criteria.
  • Manage daily operations including scheduling, forecasting, budgeting, timekeeping and payroll.
  • Show more

Referral specialist example responsibilities.

  • Manage assignments of paying medical bills limit in depth that include organizing and researching regulations as pertain to veterans eligibility.
  • Interview patients, evaluate eligibility, collect co-pays, deductibles, including, but not limit to insurance verification.
  • Input HIPAA information, call physician offices to verify testing, collect copay's and deductibles.
  • Arrange for debt repayments or establish repayment schedules and send out insurance claims with the correct ICD-9 and CPT codes.
  • Research referrals and either deny or approve based on information obtain and appropriately identify diagnosis (CPT and ICD-9 coding).
  • Maintain confidentiality by following all applicable HIPAA regulations.
  • Show more

Scheduling manager vs referral specialist skills

Common scheduling manager skills
  • Patients, 13%
  • Customer Service, 12%
  • Schedule Changes, 5%
  • Excellent Interpersonal, 5%
  • Human Resources, 4%
  • Patient Appointments, 4%
Common referral specialist skills
  • Patients, 17%
  • Customer Service, 12%
  • Medical Terminology, 9%
  • PET, 6%
  • Patient Care, 3%
  • Data Entry, 3%

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