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The differences between scheduling managers and referral specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a scheduling manager and a referral specialist. Additionally, a scheduling manager has an average salary of $77,213, which is higher than the $36,143 average annual salary of a referral specialist.
The top three skills for a scheduling manager include patients, customer service and schedule changes. The most important skills for a referral specialist are patients, customer service, and medical terminology.
| Scheduling Manager | Referral Specialist | |
| Yearly salary | $77,213 | $36,143 |
| Hourly rate | $37.12 | $17.38 |
| Growth rate | -8% | -8% |
| Number of jobs | 4,819 | 72,016 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 44% |
| Average age | 49 | 49 |
| Years of experience | 2 | 2 |
A scheduling manager is primarily in charge of performing administrative support tasks, focusing on timeline management. Among their responsibilities include managing the office or calendar, understanding the project or program requirements, scheduling meetings and appointments, overseeing conference and event schedules, handling travel plans, and addressing any scheduling concerns and issues, resolving them promptly and efficiently. Furthermore, as a scheduling manager, it is essential to maintain an active communication line with the workforce, disseminating schedule information while adhering to the company's policies and regulations.
Referral specialists are responsible for ensuring patients are already cleared for specialty service office visits. They resolve registration, pre-certification, and case-related affairs before the client's appointment. Also, they give support to clinical staff to manage the administrative components of clinical referrals for many services. They must gather relevant information from financial counselors, insurance carriers, and other supplementary staff to make sure the patient's financial responsibility for services are provided. Additionally, they act as a liaison between the patients, physicians, hospitals, health insurance vendors, or other referral sources.
Scheduling managers and referral specialists have different pay scales, as shown below.
| Scheduling Manager | Referral Specialist | |
| Average salary | $77,213 | $36,143 |
| Salary range | Between $51,000 And $116,000 | Between $29,000 And $43,000 |
| Highest paying City | San Jose, CA | Washington, DC |
| Highest paying state | California | Connecticut |
| Best paying company | Citi | Cognizant |
| Best paying industry | Construction | Non Profits |
There are a few differences between a scheduling manager and a referral specialist in terms of educational background:
| Scheduling Manager | Referral Specialist | |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between scheduling managers' and referral specialists' demographics:
| Scheduling Manager | Referral Specialist | |
| Average age | 49 | 49 |
| Gender ratio | Male, 45.1% Female, 54.9% | Male, 15.3% Female, 84.7% |
| Race ratio | Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4% | Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 9% |