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The differences between security program managers and senior service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a security program manager and a senior service manager. Additionally, a security program manager has an average salary of $133,121, which is higher than the $129,065 average annual salary of a senior service manager.
The top three skills for a security program manager include security program, program management and oversight. The most important skills for a senior service manager are project management, client relationships, and business development.
| Security Program Manager | Senior Service Manager | |
| Yearly salary | $133,121 | $129,065 |
| Hourly rate | $64.00 | $62.05 |
| Growth rate | 16% | 16% |
| Number of jobs | 153,693 | 200,790 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 68% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
A Security Program Manager is responsible for directing a team in executing security program plans to support business functions and operations. Security program managers supervise the safety and security of the program assets, including the reports, resources, and information stored in the company's database. They also coordinate various projects within the organization to monitor adherence to the business requirements and client specifications. A security program manager must have excellent communication and leadership skills to manage efficiency and consistency in achieving program goals and objectives.
Senior Service Managers are roles usually present in a Business Process Outsourcing (BPO) company or a shared service structure. They manage the service level agreement between their company and their clients. They oversee the employees who are expected to hit the targets and ensure that they would consistently meet these targets. Senior Service Managers are decision-makers. They make strategic decisions to ensure that the operations department runs smoothly and would be able to achieve its service level agreements with clients. Senior Service Managers also manage stakeholders. They create professional working relationships with clients, and they are expected to maintain and keep client accounts.
Security program managers and senior service managers have different pay scales, as shown below.
| Security Program Manager | Senior Service Manager | |
| Average salary | $133,121 | $129,065 |
| Salary range | Between $97,000 And $182,000 | Between $92,000 And $179,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Meta | NVIDIA |
| Best paying industry | Start-up | Professional |
There are a few differences between a security program manager and a senior service manager in terms of educational background:
| Security Program Manager | Senior Service Manager | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 68% |
| Most common major | Criminal Justice | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between security program managers' and senior service managers' demographics:
| Security Program Manager | Senior Service Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 77.3% Female, 22.7% | Male, 66.8% Female, 33.2% |
| Race ratio | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2% | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |