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The differences between security program managers and service delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a security program manager and a service delivery manager. Additionally, a security program manager has an average salary of $133,121, which is higher than the $102,213 average annual salary of a service delivery manager.
The top three skills for a security program manager include security program, program management and oversight. The most important skills for a service delivery manager are service delivery, project management, and cloud.
| Security Program Manager | Service Delivery Manager | |
| Yearly salary | $133,121 | $102,213 |
| Hourly rate | $64.00 | $49.14 |
| Growth rate | 16% | 16% |
| Number of jobs | 153,693 | 71,475 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 67% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
A Security Program Manager is responsible for directing a team in executing security program plans to support business functions and operations. Security program managers supervise the safety and security of the program assets, including the reports, resources, and information stored in the company's database. They also coordinate various projects within the organization to monitor adherence to the business requirements and client specifications. A security program manager must have excellent communication and leadership skills to manage efficiency and consistency in achieving program goals and objectives.
A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.
Security program managers and service delivery managers have different pay scales, as shown below.
| Security Program Manager | Service Delivery Manager | |
| Average salary | $133,121 | $102,213 |
| Salary range | Between $97,000 And $182,000 | Between $74,000 And $140,000 |
| Highest paying City | San Francisco, CA | Stamford, CT |
| Highest paying state | California | Connecticut |
| Best paying company | Meta | McKinsey & Company Inc |
| Best paying industry | Start-up | Finance |
There are a few differences between a security program manager and a service delivery manager in terms of educational background:
| Security Program Manager | Service Delivery Manager | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 67% |
| Most common major | Criminal Justice | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between security program managers' and service delivery managers' demographics:
| Security Program Manager | Service Delivery Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 77.3% Female, 22.7% | Male, 72.3% Female, 27.7% |
| Race ratio | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2% | Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |