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Security program manager vs service delivery manager

The differences between security program managers and service delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a security program manager and a service delivery manager. Additionally, a security program manager has an average salary of $133,121, which is higher than the $102,213 average annual salary of a service delivery manager.

The top three skills for a security program manager include security program, program management and oversight. The most important skills for a service delivery manager are service delivery, project management, and cloud.

Security program manager vs service delivery manager overview

Security Program ManagerService Delivery Manager
Yearly salary$133,121$102,213
Hourly rate$64.00$49.14
Growth rate16%16%
Number of jobs153,69371,475
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 67%
Average age4747
Years of experience88

What does a security program manager do?

A Security Program Manager is responsible for directing a team in executing security program plans to support business functions and operations. Security program managers supervise the safety and security of the program assets, including the reports, resources, and information stored in the company's database. They also coordinate various projects within the organization to monitor adherence to the business requirements and client specifications. A security program manager must have excellent communication and leadership skills to manage efficiency and consistency in achieving program goals and objectives.

What does a service delivery manager do?

A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.

Security program manager vs service delivery manager salary

Security program managers and service delivery managers have different pay scales, as shown below.

Security Program ManagerService Delivery Manager
Average salary$133,121$102,213
Salary rangeBetween $97,000 And $182,000Between $74,000 And $140,000
Highest paying CitySan Francisco, CAStamford, CT
Highest paying stateCaliforniaConnecticut
Best paying companyMetaMcKinsey & Company Inc
Best paying industryStart-upFinance

Differences between security program manager and service delivery manager education

There are a few differences between a security program manager and a service delivery manager in terms of educational background:

Security Program ManagerService Delivery Manager
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 67%
Most common majorCriminal JusticeBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Security program manager vs service delivery manager demographics

Here are the differences between security program managers' and service delivery managers' demographics:

Security Program ManagerService Delivery Manager
Average age4747
Gender ratioMale, 77.3% Female, 22.7%Male, 72.3% Female, 27.7%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between security program manager and service delivery manager duties and responsibilities

Security program manager example responsibilities.

  • Utilize the COBIT framework to properly manage projects and as a best practices guide.
  • Monitor all the controls, reports, and coordination activities for the security team to achieve PCI compliance.
  • Manage development of all internal and external vulnerability scanning products including PCI scanning.
  • Manage and provide direct security oversight for contract requirements supporting all functions of clear facilities operations and management e.g.
  • Manage the stage and promotional operations for all security personnel, including staffing, payroll processing, and general entertainment organization.
  • Aid in preparing the institution for GLBA, SoX and third-party audits.
  • Show more

Service delivery manager example responsibilities.

  • Manage and maintain VCE Vblock, Cisco networking, EMC storage, and VMware server / desktop infrastructure.
  • Manage internal global IPVPN network services, comprise of approximately 1.6K routers / switches / Wi-Fi access points.
  • Manage the back office PBX for VoIP customers which includes porting of phones and ordering new hardware from 3rd party vendors.
  • Leverage the SDLC incremental release model to manage the design and implementation of a new integrate billing and check processing system.
  • Manage and execute ERP implementation and optimization work.
  • Manage virtualization of two data centers and 72 disparate satellite locations.
  • Show more

Security program manager vs service delivery manager skills

Common security program manager skills
  • Security Program, 13%
  • Program Management, 10%
  • Oversight, 8%
  • Cloud Security, 7%
  • Cloud, 7%
  • Project Management, 5%
Common service delivery manager skills
  • Service Delivery, 16%
  • Project Management, 7%
  • Cloud, 6%
  • Customer Service, 6%
  • Customer Satisfaction, 5%
  • Client Facing, 4%

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