Select guest coordinator vs customer service supervisor

The differences between select guest coordinators and customer service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a select guest coordinator and a customer service supervisor. Additionally, a customer service supervisor has an average salary of $38,792, which is higher than the $26,527 average annual salary of a select guest coordinator.

The top three skills for a select guest coordinator include phone calls, booking and product knowledge. The most important skills for a customer service supervisor are strong customer service, customer care, and customer support.

Select guest coordinator vs customer service supervisor overview

	Select Guest Coordinator	Customer Service Supervisor
Yearly salary	$26,527	$38,792
Hourly rate	$12.75	$18.65
Growth rate	-4%	-4%
Number of jobs	39,910	233,004
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 44%
Average age	47	47
Years of experience	6	6

What does a select guest coordinator do?

A select guest coordinator serves as the guest's primary point of contact in events or establishments. Their responsibilities typically involve greeting guests, answering inquiries, handling admission procedures, and assisting guests when filling out forms. There are also instances where they must curate guest listings, perform research, send out invitations, and develop strategies to optimize operations. Furthermore, as a coordinator, it is essential to coordinate and maintain an active communication line with staff for an efficient workflow.

What does a customer service supervisor do?

A customer service supervisor is responsible for directing the staff in providing the best services to the customers. Customer service supervisors' duties include evaluating the performance of the service staff, implementing strategic procedures to improve operations, developing promotional offers and products to increase the business' revenues, keeping documents of operation records, and assisting with customer's inquiries and complaints. A customer service supervisor must have exceptional leadership and decision-making skills to lead the service staff with daily operations.

Select guest coordinator vs customer service supervisor salary

Select guest coordinators and customer service supervisors have different pay scales, as shown below.

	Select Guest Coordinator	Customer Service Supervisor
Average salary	$26,527	$38,792
Salary range	Between $20,000 And $34,000	Between $27,000 And $53,000
Highest paying City	-	New York, NY
Highest paying state	-	Maryland
Best paying company	-	Schneider Electric Industrial Services
Best paying industry	-	Finance

Differences between select guest coordinator and customer service supervisor education

There are a few differences between a select guest coordinator and a customer service supervisor in terms of educational background:

	Select Guest Coordinator	Customer Service Supervisor
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	Northwestern University	California State University - Bakersfield

Select guest coordinator vs customer service supervisor demographics

Here are the differences between select guest coordinators' and customer service supervisors' demographics:

	Select Guest Coordinator	Customer Service Supervisor
Average age	47	47
Gender ratio	Male, 22.4% Female, 77.6%	Male, 34.9% Female, 65.1%
Race ratio	Black or African American, 9.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.9% American Indian and Alaska Native, 0.6%	Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between select guest coordinator and customer service supervisor duties and responsibilities

Select guest coordinator example responsibilities.

Manage and coordinate the workload of the release team members and are responsible for organizing and hosting all production release windows.
Ensure cleanliness of the salon area.
Help guests with check-out process including processing payments and booking future appointments.
Answer phones and assist guests with questions, pricing information and booking appointments.
Coordinate corporate reservations for domestic and international clients.
Maintain cleanliness and organization of reception and several waiting areas.

Customer service supervisor example responsibilities.

Manage customer relationships and acting Salesforce administrator.
Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
Perform employee monthly/annual reviews/evaluations, payroll, and disciplinary actions.
Develop service and performance management standards, facilitating exceptional patient experiences for patients and families of the medical center.
Give estimates on installation of windows and doors.

Select guest coordinator vs customer service supervisor skills

Common select guest coordinator skills

Phone Calls, 16%
Booking, 14%
Product Knowledge, 14%
Customer Complaints, 9%
Front Desk, 9%
Customer Programs, 7%

Common customer service supervisor skills

Strong Customer Service, 16%
Customer Care, 15%
Customer Support, 10%
Payroll, 4%
Customer Complaints, 4%
Front End, 4%

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Select Guest Coordinator
Select Guest Coordinator vs Customer Service Supervisor

Updated January 8, 2025

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