Senior account manager jobs in East Palo Alto, CA - 4,105 jobs

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Jazz Pharmaceuticals is seeking a dynamic leader to lead strategic planning and operations for our Collaborative Account Management (CAM) initiative that supports best-in-class engagement and impact with customers in the oncology marketplace. This role will be responsible for designing and ensuring execution of CAM best practices, facilitating operational coordination, identifying and designing new tools and processes to support CAM, and ensuring the high-performance of teams operating in this model. This position will report to the Head of the US Oncology Portfolio Strategy and will coordinate in a matrix manner with integral links to the Customer Experience team at Jazz, and with the Leaders of Sales, Field Medical, Field Access, Field Marketing, and Field Analytics/Operations within Jazz Oncology. The role will primarily focus on the US market, although some coordination with global stakeholders will be needed at congresses that have an international presence (i.e. ASCO). Essential Functions/Responsibilities Strategic Leadership of Collaborative Account Management Define and implement the vision for CAM by working closely with field leadership from all functions, ensuring alignment and buy-in across Customer Experience, Sales, Medical, Access, Marketing, Field Analytics/Operations, and Training. Serve as a champion of CAM approach and run/oversee the Leaders of Oncology Field Teams (LOFT) to integrate CAM priorities into operational activities. Develop and monitor KPIs focused on CAM outcomes, impact, and continuous improvement. Design and implement the Collaborative Account Management framework to optimize customer engagement. Lead operational execution and ensure alignment with organizational goals. Develop and refine tools, processes, and resources to support. This includes creation of select "portfolio wide content" tactics that leverage existing brand-based content to create a wholistic Jazz Oncology story, i.e. executive exchange decks or similar. Monitor performance and drive high-impact outcomes across cross-functional teams. Identify opportunities for innovation and efficiency in account management strategies. Collaborate with Legal, Ethics & Compliance, and other key stakeholders to ensure all activities are conducted in a compliant manner. Operational Execution Own and optimize CAM processes, embedding best practices to enhance efficiency and effectiveness. Provide regular performance reports and actionable recommendations to senior stakeholders including the US oncology franchise leadership team. Partner with Customer Experience, Business Operations and IS to develop tools, resources, and analytics that support CAM implementation and account planning. Innovation & Insights Collaborate with Marketing, Medical, Access, and Analytics teams to incorporate AI-driven insights and opportunities within the CAM model. Advance data analytics and reporting capabilities to inform strategic decisions and improve customer engagement. Talent Development & Capability Building Design competency models, performance evaluation frameworks, and development programs for CAM skills and behaviors in partnership with internal stakeholders including HR, team leadership, and Customer Experience. Ensure talent acquisition processes align with future capability needs across CAM-related roles. Assist in incorporating CAM principles into new Job Descriptions and responsibilities Partner with Training to embed continuous learning, identify knowledge gaps, and co-develop upskilling programs. Select Conference & Event Leadership Oversee (with vendor support) KOL and Jazz Executive logistical planning for the 5 major multi-tumor conferences (ASCO, JADPRO, ONS, HOPA, COA), ensuring seamless execution and strategic alignment including executive exchanges that drive brand opportunities through a One Jazz approach. All other aspects of conference planning accountability (booth build, tactical assets, event planning, etc.) live within brand and/or functional teams. Act as the "integrated voice of the conference" upwards to Jazz Leadership. Incorporate CAM principles into cross functional internal and external meetings such as annual kick off, POA, select conferences, and manager meetings. Change Management Drive change initiatives to adapt CAM strategies to evolving market dynamics and organizational priorities. Assist leadership in integrating CAM principles in reporting and year-end review assessments. Required Knowledge, Skills, and Abilities Bachelors, in a business discipline, with a minimum of 10 years of increasing responsibility in pharma/biotech including a minimum of 5 years of experience in customer facing roles including sales, field marketing, field medical, field access or other. Experience working with matrixed sales/marketing/medical/access teams is required. Proven track record of success and results across range of complex goals and objectives in past roles. Experience in navigating ambiguity and change with an entrepreneurial mindset. Proven ability to manage executive stakeholders to drive consensus and alignment at senior and executive levels within the organization. Excellent verbal and written communication skills and strong collaboration abilities. Ability to work with minimal supervision, to set priorities to meet timelines, to motivate others, and to manage budgets. Some home office experience preferred. Demonstrated track record of creative problem solving and strategic abilities. Travel will be required. Preferred Education and Licenses Master's or advanced degree preferred. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $192,800.00 - $289,200.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. 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