Senior account manager jobs in Fairview, CA - 7,876 jobs

Client Service Director - Water/WastewaterJob Description Founded in 1919, KJ has always looked to the future. With a talented team of professionals and a culture of continuous improvement, we deliver exceptional engineering and environmental consulting services today, with a focus on innovation and sustainability. Using new advanced analytics, technology, and tools, KJ improves designs, reduces risk, and finds better ways to deliver projects. KJ is at the forefront of developing sustainable solutions for clients, including green infrastructure design, strategies to reduce energy use and environmental impacts, and award-winning water reuse projects. We are known for our dedication to industry-leading client service and tailored solutions. Kennedy Jenks is seeking a dynamic Client Service Director with strong client relationships, a proven track record, team-building capabilities, and business leadership skills to drive the growth of our thriving public and private sector water and wastewater practice across the United States. This senior leadership role is crucial to our continued success in delivering quality solutions to our valued clients. You will be an integral part of a forward-thinking engineering practice involved in exciting and meaningful project work across our national footprint. Key Responsibilities: Business Development: Engage with the marketplace to identify new clients and projects, and work collaboratively with our team to pursue and secure these opportunities. Client Expansion: Leverage existing relationships with municipal and industry clients, and KJ's local and national project portfolio to expand service offerings. Leadership: Build, lead, and motivate teams to deliver exceptional client service on projects. Project Management: Take responsibility for managing key projects from the planning phase through construction, ensuring quality delivery. Brand Development: Lead client service and professional engagement efforts to enhance both personal and company brand awareness, while identifying new opportunities and partnerships to drive growth. Strategic Planning: Contribute to statewide strategic planning, utilizing marketing knowledge and your established client relationships. Staff Development: Collaborate with internal leaders to hire and develop staff, ensuring team success. Proposal Oversight: Lead strategic project positioning, including developing key teaming partners, overseeing proposal development, and preparing for client interviews. Project Development: Oversee the preparation of project scope, schedules, fee negotiations, project staffing, and coordination of activities related to planning, design, and construction. Travel: Travel to client and project sites for meetings and travel to other Kennedy Jenks offices will be necessary. Project Contribution: Contribute to project delivery goals by managing projects or serving as a project engineer or team member. Qualifications: Local Market Expertise: Thorough understanding of the local market, with established industry relationships and strong technical knowledge of water, wastewater, pipeline, stormwater, environmental, and industrial consulting. Entrepreneurial Spirit: Proven experience with business development, relationship-building, negotiation, and client service management, all delivered with integrity. Team Building: Enthusiasm for fostering team collaboration, staff development, and inclusive leadership. Communication Skills: Strong writing, editing, research, and verbal communication abilities. Experience: Minimum of 15 years of relevant experience. Education: BS or MS in Civil, Chemical, Environmental, or a related engineering field. PE license required or ability to obtain immediately. Design-Build experience and DBIA certification are a plus. Travel Requirements: Ability to travel to clients and Kennedy Jenks offices as needed. Work Flexibility: Kennedy Jenks supports a healthy work-life balance and utilizes a hybrid model of home and office work to empower our team members to thrive and achieve their full potential. Compensation: The salary range for this position is anticipated to be between $150,000 and $235,000, depending on education, experience, qualifications, licensure/certifications, and geographic location. Kennedy Jenks offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, 401k, bonus opportunities, tuition reimbursement, professional registration support, a competitive PTO and holiday plan, and other benefits and programs. #LI-hybrid As an employee-owned firm, Kennedy Jenks offers a unique company culture with a corporate commitment to maintaining a positive work/life experience with a flexible hybrid work environment. Kennedy Jenks provides competitive compensation that will vary based upon education, experience, qualifications, skills, licensure/certifications, seniority, and geographic location. We offer a full benefits package. Kennedy Jenks is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status, or any other characteristics protected by applicable law. #J-18808-Ljbffr

Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017

A food and beverage service company is seeking a Strategic Account Director to manage client relationships and drive revenue growth. Located in San Francisco, this hybrid role requires deep client understanding and strategic planning skills. Ideal candidates have 7+ years of experience in client success and strong analytical abilities. The position offers a salary range of $160,000 to $185,000 OTE, plus a comprehensive benefits package including health care and unlimited paid time off. #J-18808-Ljbffr

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. As an Account Executive focused on Retail & Commercial Banking at Anthropic, you'll be part of the foundational team bringing frontier AI to the institutions that serve millions of consumers and businesses every day. You'll drive adoption of Claude across regional and national banks, credit unions, and commercial lenders-helping them transform workflows in customer service, lending operations, risk management, and branch productivity. You'll leverage consultative sales expertise and sector knowledge to secure strategic enterprise deals while becoming a trusted partner to stakeholders navigating AI deployment in highly regulated, customer-facing environments. In collaboration with GTM, Product, Policy, and Marketing teams, you'll shape our approach to this high-volume vertical and help define how AI enhances both operational efficiency and customer experience in banking. Responsibilities Own the full sales cycle from prospecting through close, winning new business and driving revenue within retail and commercial banking accounts. Navigate organizational structures to reach decision-makers across lines of business, operations, technology, and innovation teams. Design and execute sales strategies tailored to the unique procurement dynamics, budget cycles, and regulatory considerations of depository institutions. Translate market intelligence into targeted account plans and campaigns. Identify and develop new use cases across banking workflows-customer support and contact centers, loan origination and underwriting, fraud detection, compliance documentation, and relationship manager enablement-collaborating cross-functionally to differentiate our offerings. Build consensus across complex stakeholder ecosystems including business line leaders, Chief Digital Officers, risk and compliance teams, and procurement. Serve as the voice of the customer internally, gathering feedback from users and conveying market needs to inform product roadmaps, security requirements, and go-to-market positioning. Contribute to the evolution of our financial services sales methodology by documenting learnings, refining playbooks, and identifying process improvements that drive productivity and consistency. You may be a good fit if you have 5+ years of enterprise B2B sales experience, with significant time selling into retail banks, commercial banks, or credit unions A track record of closing complex, multi-stakeholder deals within depository institutions by navigating both technical requirements and business use cases Deep familiarity with how banks buy technology-including vendor risk management, regulatory compliance reviews, and enterprise procurement processes Experience negotiating enterprise agreements within banking procurement frameworks, including navigating legal, compliance, and infosec requirements Proven history of exceeding revenue targets by effectively managing pipeline and executing a disciplined sales process Strong communication skills and the ability to present confidently to audiences ranging from branch operations leaders to C-suite executives Understanding of retail and commercial banking operations, customer experience priorities, and competitive dynamics in the sector A strategic, analytical mindset combined with creative tactical execution Genuine enthusiasm for AI and its potential to transform banking, paired with appreciation for the importance of safe, responsible, and compliant deployment The expected base compensation for this position is below. Our total compensation package for full-time employees includes equity, benefits, and may include incentive compensation. Annual Salary: 290,000-435,000 USD Logistics Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you ******************* email addresses. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links-visit anthropic.com/careers directly for confirmed position openings. How we\'re different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We are an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates\' AI Usage: Learn about our policy for using AI in our application process #J-18808-Ljbffr

Pathways Home Health, Hospice and Private Duty Client Relations Executive - Hospice Marketing and Sales - San Francisco, CA - Full Time For over 45 years Pathways has been a Bay Area pioneer, leader, and innovator in Hospice, Home Health and Palliative Care. We provide care at home or in settings such as assisted living, a nursing home, or the hospital. We have offices in Sunnyvale, South San Francisco, and Oakland. Patients and their families know us for our personalized, high-quality care, delivered with empathy, kindness, and respect. TITLE:Client Relations Executive - Hospice (Sales) OFFICE LOCATION:South SF TERRITORY:San Francisco County SCHEDULE:Full Time SHIFT: Days and some weekends The posted compensation range of $114,000 - $134,700 (annual salary) is a reasonable estimate that extends from the lowest to the highest pay Pathways Home Health & Hospice in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. Pathways Home Health & Hospice may ultimately pay more or less than the posted range as permitted by law. POSITION SUMMARY: The Hospice Client Relations Executive (CRE) makes essential contributions to the achievement of the organization's objectives as a field-based business development representative, consistently meeting the volume expectations for referrals and admissions. The CRE is expected to travel to various referral sources and potential patients and communicate Pathways Hospice services, patient criteria and agency policies to secure appropriate contracts for patient care. The position maintains and grows current market share and grows new sources of business sufficient to support the branch's business plan. This position will work with the Director, Business Development; Regional Vice President, Market Development; or Vice President, Sales and branch Director, Operations to develop and execute specific strategies and tactics to achieve revenue targets, patient experience and profitability goals. AREAS OF RESPONSIBILITY: Supports Pathways' mission to exceed the expectations of our customers, associates, and shareholders in the delivery of health care and support services in a way that a caring family provides. Supports Pathways' values, strategic goals and high standards of customer service. Consistently lives People First Behaviors. Follows the policies and procedures of the organization. Adheres to the Corporate Compliance Program, including confidentiality of HIPAA health protected health information. Must meet or exceed established monthly admission target(s) as provided by their supervisor and determined by the branch monthly budget. Identifies and qualifies health care relationships within regional territory with a focus on skilled nursing facilities, assisted living communities, Community Based Residential Facilities, physicians and other health care providers and hospital systems as a source of referrals and admissions. The CRE is expected to make at least (tbd) site visits each month to various health care providers and (tbd) telephone calls each month to health care providers to expand the group of referral sources and sources for admissions. Develops and maintains relationships with key customer sources through regular contact and follow-up procedures. Acts as the key contact for client troubleshooting and conflict resolution. Responsible for developing and working a yearly business plan for the region that includes strategies for exceeding established budgets and goals. Develops and maintains accurate data on customer relationships within RSL on each key referral source to provide client information needed to build strong ties and deliver customer satisfaction. Communicates to branch(es) on a daily basis to give and receive vital client information. Completes reports detailing field activity and results on a weekly basis. Represents Pathways in relevant professional organizations and in the community. Assists in proposal preparation and presentation. Analyzes and makes recommendations for contracts. Assists with educating the community about services. All other duties as assigned. Hospice CRE(s) Follows referral of a patient to Pathways, assists facility discharge coordinators in coordinating quality home care services for clients in the following manner: A. Effectively communicates with appropriate disciplines involved in the care of potential home care clients, and provides information and recommendations to Pathways staff. B. Develops professional working relationships with health care providers and facilities, generating an open flow of information and support of home care goals; provides value added counsel, teaching and resourceful problem solving. C. Available to all discharge planners, physicians, other personnel and clients to 1) analyze eligibility for hospice and provide general guidance in determining if a patient would benefit from hospice services. D. To ensure that patients receive the right care that addresses their needs, only a registered nurse, licensed vocational nurse, medical social worker, chaplain, or counselor can complete a patient's “election of hospice, informed consent, completed signatures, and counsel on the election of hospice to a patient, patient's family, or patient's representative.” QUALIFICATIONS: Health care professional credential, Bachelor's degree or comparable business experience required Minimum of one year of related sales experience, preferably in a health care/medical field or patient transportation Excellent sales, customer service and persuasive abilities; ability to build trusting relationships and gain commitment for referrals. Excellent communication skills, both verbal and written. Strong knowledge of computer-based applications, including Microsoft Office applications (Excel, Word & PowerPoint) and territory management systems. Excellent time management, organizational, administrative and presentation skills, as well as the ability to work independently and interdependently, to interact with all levels of staff and management, set priorities, manage multiple demands effectively and use good judgment Excellent interpersonal skills with diverse customers and staff. Must be highly articulate and capable of communicating effectively with groups and individuals verbally and in writing, with strong presentation skills and ability to interact with all levels of staff and management using superior interpersonal and influencing skills. Communicates with optimism about the future. Ability to travel, valid driver's license, auto liability insurance coverage according to company policy. #J-18808-Ljbffr

A leading insurance brokerage in San Francisco is seeking an experienced Account Executive in the Employee Benefits space. The role involves managing client relationships, delivering strategic benefit solutions, and collaborating with colleagues to exceed client expectations. Ideal candidates have a bachelor's degree and extensive client service experience in health insurance. This position offers a chance to thrive in a caring culture while making a significant impact in the industry. #J-18808-Ljbffr

About Omni Omni is a business intelligence and embedded analytics platform that helps customers improve self-service, accelerate AI adoption, and build customer-facing data products. Whether users prefer AI, spreadsheets, SQL, or point-and-click, Omni makes it easy for anyone to explore and act on data - all from the same platform. At the core of Omni's platform is a built-in semantic layer that ensures consistency, trust, and AI readiness. Headquartered in San Francisco, Omni has office hubs in Santa Cruz, Philadelphia, Dublin, and Sydney, with team members around the world. The company has raised $97M in funding from leading investors including ICONIQ Growth, Theory Ventures, First Round Capital, Redpoint Ventures, Google Ventures, Snowflake Ventures, and Databricks Ventures. The Role As a Technical Account Manager, you'll serve as a dedicated, strategic technical advisor for Omni's largest and most complex enterprise customers, partnering closely with Professional Services, Product, and Support teams. Your mission is to help top accounts achieve faster time-to-value, reduce inbound escalations, ensure long term success, and contribute reusable technical assets that scale with Omni's growth. You do this by partnering with Sales and Professional Services to design a scalable implementation plan, knowing and documenting the core use cases and nuances of your customers tech stack, and consistently working to ensure that all future technical recommendations are scalable as Omni platforms continue to evolve. TAMs blend technical expertise with customer-facing skills. You'll help enterprises embed Omni into their workflows, optimize performance, and expand their use of our BI platforms. Your work will directly influence adoption, retention, and expansion at scale. Responsibilities Act as the primary technical advisor for our top enterprise customers. Partner with Professional Services, Product, and Support teams to ensure customers achieve faster time-to-value and sustainable adoption. Guide customers on best practices for architecture, integrations, embedding, and data modeling. Proactively identify technical risks and create mitigation plans to reduce inbound escalations. Lead technical enablement workshops, health checks, and design reviews for customers, and internally to increase the subject matter expertise on the team. Help customers optimize query performance, dashboard usability, and user adoption. Serve as the technical voice of the customer internally, influencing product roadmaps and support processes. Build and maintain reusable implementation assets (templates, playbooks, technical documentation) that scale across Omni's customer base. Partner with Sales and Customer Success Managers to surface cross-sell and upsell opportunities through technical insight. Provide technical validation in expansion and renewal cycles. Influence Net Dollar Retention (NDR) by demonstrating the scalable value of Omni. What We're Looking For 5+ years in a technical customer-facing role (Customer Success Engineer, Technical Account Manager, Solutions Architect, or Data Consultant). Deep knowledge of data & analytics technologies: SQL, semantic layers, data warehouses (Snowflake, BigQuery, Redshift), BI platforms, APIs, embedding strategies. Strong architectural thinking: able to map complex data ecosystems to Omni's platform. Excellent communicator-comfortable engaging both C-level execs and data engineers. Consultative and proactive, with the ability to span multiple enterprise accounts. Strong problem-solving and attention to detail. Bonus Points Experience driving adoption and expansion in a SaaS analytics/BI environment. Familiarity with customer success frameworks and metrics (GRR, NDR, adoption KPIs). Track record of influencing enterprise technology strategy. Comfortable working with global teams and customers across time zones. Compensation & Benefits On Target Earnings (OTE): $145k-$208k, 70/30 salary-to-variable split. Comprehensive health, dental, and vision coverage. Equity in a fast-growing company. Flexible, collaborative work environment. #J-18808-Ljbffr

This is a hybrid role (three days per week at our HQ in San Fransisco, CA and will report directly to the VP of Client Experience. Who We Are Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world's biggest brands to foster a culture of employee connectivity and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across 300+ offices, serving more than 300,000 employees per month. Our commitment to crafting better workplaces starts from within. We are a team of passionate, resourceful, and hard-working trailblazers who love what we do. Our expertise spans technology, food and beverage operations, client success, fulfillment and more. At Crafty, our people are our greatest asset, because it's our people who foster a culture that makes our company a place worth being part of. And of course, the snacks are the cherry on top! The Role: Crafty is seeking a seasoned Strategic Account Director (SAD), a key role focused on managing and expanding strategic client relationships, driving revenue growth, and fostering long-term partnerships. This role requires a deep understanding of clients' businesses, industry trends, and organizational objectives to deliver tailored solutions that align with the clients needs, while advancing the company's strategic goals. This role reports directly to the VP of Client Experience, is located in San Francisco and may have up to 15% travel. Required Attributes: Client Retention and Growth Client Success & Growth: Develop strategies to elevate client satisfaction, driving engagement, retention, and account growth. Align client outcomes with company objectives for mutual success. Strategic Engagement: Develop and execute strategic plans to address client pain points and continuously evolve client programs across all Logos and Locations within your portfolio. Proactive Service Delivery: Provide exceptional client service, including proactive communication, timely response to requests, and effective collaboration with cross functional teams. Agility & Adaptation: Navigate shifting priorities with ease, ensuring we remain focused on delivering strategic value to the client and Crafty. Execution Excellence: Translate strategic plans into actionable initiatives, driving continuous improvement and innovation in client engagements. Effective Communication Active Listening: You're a master of active listening, empathy, and cultural sensitivity to foster deep connections. Clarity & Influence: Communicate complex strategies succinctly, ensuring alignment and understanding among clients and internal stakeholders. Conflict Management: Resolve challenges with diplomacy, turning conflicts into collaborative solutions and strengthened client relationships. Program Management Comprehensive Oversight: Using Project management platforms (Asana, Jira, Monday.com, etc.), lead complex client programs, ensuring alignment with business objectives and exceeding client expectations. Cross-Functional Collaboration: Unite diverse teams to innovate and deliver enhanced client experiences and tailored solutions. Proactive Engagement: Maintain transparency on project progress and swiftly address challenges, ensuring seamless execution and client satisfaction. Continuous Improvement: Partner with internal teams to refine and evolve service offerings. Financial Acumen Data-Driven Decisions: Leverage analytics within Data visualization tools (Tableau, Looker, Power BI) to measure success and drive data-informed strategies for client growth and retention. Performance Management: Using CRM & Implementation tools (Salesforce, HubSpot, etc.) monitor key performance indicators and adjust tactics to optimize profitability and client outcomes. Growth Optimization: Identify opportunities for expansion and upselling, driving revenue growth in alignment with business targets. Ideal Experience 7+ years in a Client Success role 2+ years in a Project Management / Consulting role or with equivalent PM experience 4+ years experience effectively working cross-functionally Food & Beverage industry experience preferred, but not required Strong analytical skills with an ability to trend data and provide data backed insights and recommendations Proven track record of leading strategic initiatives that accelerate company or organizational goals Bachelor's degree in Business, Operations, or related field (preferred but not required) Ability to work within Google Suite, Project management platforms (Notion, etc), Customer Relationship Management platforms (HubSpot, Zoho, Salesforce, etc), Microsoft Suite (Excel & Word) Role Goals Retain 95% of revenue month over month by effectively managing client programs and aligning services with their needs, measured via Operations Scorecard. Grow existing business 20% YoY annually, by assessing client opportunities via Hubspot dashboard and Pipeline reporting. Maintain a 90% positive client Company Logo score monthly in partnership with Client Operations, which will be measured by Logo and Location health within our Core system. What we offer: Our people mean everything to us. When you join Crafty, you're joining a team of passionate, smart hooligans who work incredibly hard and to get things done. We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, an automatic 4% 401k contribution, unlimited paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events! Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes. The pay band for this role in California is $160,000 to 185,000 OTE. Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics. #J-18808-Ljbffr

Recognized as one of Forbes 2024 “America's Best Large Employers” and named to the Forbes 2024 "Best Employers for Diversity", Labcorp is seeking to hire a Key Account Executive to help identify and shape opportunities for Labcorp Diagnostics continued growth. Do you have entry level sales experience and are looking to join an organization where you can build a career? Are you inspired by the opportunity to bring your talents to our diverse community and challenge the health care industry status quo with innovative testing that puts people first? If so, LabCorp has an exciting opportunity for a Key Account Executive (Sales Representative). The territory for this position covers San Jose and the San Francisco Peninsula areas. The ideal candidate would reside in or around the territory. The sales team is the face of our company, introducing our services to prospective new clients and engaging at all levels of business. This is your opportunity to join an organization known for advanced testing with a solid reputation as a leader in the diagnostics industry. At Labcorp, you will find a rewarding role that allows you to make a difference in people's lives, including your own! #J-18808-Ljbffr

Director, Business Development and Client ServicesRole Seafarer Capital Partners, LLC seeks an individual to manage key client relationships and develop new business within a boutique investment advisory firm focused on global emerging markets. The position is designed as a full-time role (exempt status). Location The firm's office is located in Larkspur, California. The Director is required to be located in California. The position involves both in-office and remote work each week (i.e., a “hybrid” schedule). The role requires travel, estimated at 10 - 15 weeks per year. Reporting This position reports to Seafarer's Managing Director of Business Development and Client Services. Responsibilities The Director will be a senior member of Seafarer's business development and client service team. Specific responsibilities will include: Servicing of Seafarer's client base, including ongoing efforts to communicate and meet with existing and prospective clientele. Long-term success will be defined by the quality, depth and stability of the client relationships. Contribute significantly to Seafarer's efforts to build AUM via all client channels, including institutional, retirement, and various wealth management segments. Support strategic planning and management. Coordinate with Managing Director to organize the business area, including development of business plans, strategic resource allocation, and benchmarking against performance targets. Create and execute a detailed business plan for Seafarer to leverage its capabilities to meet firm goals. Manage projects associated with business development and client service, including the RFP process, CRM, and consultant databases. Contribute to a team effort by servicing clients in various channels. Provide input into Seafarer's marketing and communication efforts. Perform as an asset class expert resource to provide unique insights on global equities for clients. Qualifications This position requires: Minimum of 10 years of work experience in a similar or related position, with first-hand experience interacting with investors in multiple channels. Must demonstrate strong knowledge of distribution methods, operations, gatekeepers, and service parameters for mutual funds, private funds, and institutional separate account based relationships in each channel. Excellent communication and presentation skills. Series 6 or 7 and 63 licenses. Candidate must demonstrate entrepreneurial drive and a strong work ethic. Must demonstrate a leadership mentality within a small company and a dynamic environment. Candidate must demonstrate an ability to think and plan strategically, setting a strong foundation for a business development and client service effort that will grow. Professional experience and / or analysis of global equities highly preferred; foreign language skills also preferred. The ideal candidate will embody the highest levels of integrity, professionalism, and attention to detail, combined with a drive to build a company of lasting value. Must be a U.S. citizen or authorized to work in the U.S. on a permanent basis. Compensation and Benefits Compensation includes base salary and semi-annual discretionary cash bonus. The pay range for this position is $200,000 - $500,000; $400,000 is typical. The range is determined largely by individual performance and associated discretionary bonus. 401(k) Plan with a matching contribution from Seafarer. Equity incentive program. Seafarer is a 100% employee owned firm. Employees become eligible (but are not guaranteed) to participate in the Firm's equity incentive program beginning one year after their start date. Medical, dental, and vision coverage. Employees and eligible dependents have access to medical plan options from United Healthcare (PPO) and Kaiser (HMO), dental coverage from Delta Dental, and vision coverage from Vision Service Plan (VSP). Seafarer covers a significant portion of the monthly premium costs. If an employee waives healthcare coverage, Seafarer shares premium savings with the employee. Short-term disability insurance coverage provided to employees at no cost. Paid holidays: the Firm follows the NYSE holiday schedule. Paid time off (PTO): 20 days of PTO per year (includes sick leave). Remote work allowance for employees. Educational expense reimbursement program. Public transit commute subsidy. Paid parental leave. To Apply Please send your resume, cover letter, and any other relevant documentation for consideration to: In the email subject line, include your name and the position title (Director, BD&CS). #J-18808-Ljbffr

Near.ai is building the future of private AI infrastructure. We're an early-stage startup providing a confidential compute inference network that hosts open-source and custom models inside Trusted Execution Environments (TEEs). Our platform offers an OpenAI API-compatible interface, enabling companies to leverage powerful AI capabilities without compromising on privacy. We serve organizations across financial services, legal, insurance, robotics, entertainment, and government sectors-companies that need verifiable privacy guarantees and can't use traditional AI providers due to data sensitivity concerns. Unlike expensive alternatives like AWS Nitro Enclaves, we provide cryptographic attestation proving privacy at a significantly lower price point, with high SLAs and custom model hosting capabilities. The Role We're looking for our first Sales & Business Development Director to help build our sales motion from the ground up. You'll work directly with the Chief Commercial Officer and the founding team to establish repeatable processes for identifying, engaging, and converting privacy-conscious companies into Near.ai customers. This role blends partnerships, sales development, and early GTM experimentation - but starts with outbound pipeline generation. What You'll Do First 30 Days Immerses yourself in confidential computing, TEEs, and the Near.ai technical value proposition Masters our pitch and conducts cold outreach (calls, emails, LinkedIn) to build early pipeline Shadows customer conversations and demos to understand buyer personas and pain points Sets up CRM hygiene practices in Attio and establishes your prospecting workflow Days 30-90 Books qualified meetings with CISOs, VPs of Engineering, Heads of Infrastructure, and AI/ML leaders Initiates 3+ pilots with target accounts in financial services, insurance, robotics, legal, and tech Builds $5M+ of qualified pipeline through multi‑touch outbound sequences Begins managing warm inbound leads and supports partnership development efforts Fine‑tunes ideal customer profile, partners with marketing to fill top‑of‑funnel Attends industry conferences and events to build relationships and generate demand Ongoing Responsibilities Work with the marketing team to own the top of funnel: cold outbound prospecting, lead qualification, and meeting generation Run technical demos and workshops (with product & engineering support as needed) Manage pilots through to conversion, maintaining close contact with prospects Maintain rigorous CRM hygiene and pipeline reporting in Attio Contribute to sales collateral, pitch decks, and outreach templates as we iterate on messaging Travel to conferences and customer meetings to build relationships and close business Required Experience 5-10 years in B2B sales, with at least 3 years selling infrastructure, cloud compute, or developer tools to technical buyers Proven track record of sales and business development excellence, exceeding quota and building pipeline in early‑stage or high‑growth environments Strong existing network in target verticals (fintech, legal tech, insurance, AI/ML infrastructure, robotics, or cybersecurity) Technical fluency: ability to understand and articulate TEEs, confidential computing, AI inference, and competitive solutions (AWS Nitro, Azure Confidential Computing) Experience using modern sales tools (Attio/HubSpot/Salesforce, LinkedIn Sales Navigator, Apollo, or similar) What Makes You Stand Out Experience selling into CISOs, CTOs, VPs of Engineering, or compliance officers at 50-500 person companies Comfortable running technical workshops and discussing ML workloads, attestation, and privacy guarantees Scrappy and founder‑mode: you build processes rather than wait for them Thrives in ambiguity and can shift between cold calling, demos, pilots, and conferences in the same week Credibility or relationships in privacy‑focused tech communities, AI infrastructure circles, or regulated industries Personal Attributes Hungry and creative: You find ways to open doors and don't take no for an answer Technically curious: You enjoy learning complex concepts and translating them into benefits that resonate with buyers Low ego, high urgency: Comfortable as one of the first non‑technical hires on a deeply technical team Execution & Process‑focused: You move fast, iterate, and measure what matters; you build repeatable, scalable processes Relationship‑driven: You build genuine connections and leverage your network to accelerate deals Our Team & Culture You'll join a small, agile, highly technical founding team building at the intersection of AI, privacy, and infrastructure. We value: Directness and curiosity Bias toward action and ownership This is not a corporate environment, you'll wear multiple hats, challenge assumptions, and contribute far beyond traditional sales responsibilities. Location & Logistics Start Date: February 2025 Travel: 10-20% for conferences, customer meetings, and industry events Reporting: Directly to Matt Kummell, Chief Commercial Officer, with close collaboration across the founding team Our Targets We're focused on companies that care deeply about privacy but are not yet bound by heavy compliance frameworks like HIPAA or ISO 27001 (we're actively working toward these certifications). Ideal customers include: Financial services using AI on sensitive transaction data Legal & insurance teams analyzing proprietary documents Robotics companies processing telemetry or operational data Government & entertainment organizations with strict data sovereignty requirements Target company size: 20-100 employees, primarily in the US and Europe. Why Now? AI infrastructure demand is exploding, and privacy requirements are tightening across every industry. Enterprises want alternatives to OpenAI and hyperscalers that offer real, verifiable privacy, strong performance, and sane economics. Near.ai is positioned at the center of this shift. This role gives you the opportunity to shape how this technology enters the market-at exactly the right moment. How to Apply Submit your resume along with: A brief note (2-3 paragraphs) on why you're excited about Near.ai and how your experience/network positions you for success 3-5 companies or contacts you'd target in your first 30 days - and why Top candidates will also receive a take‑home exercise to assess pipeline-building and outbound strategy. We value ECOSYSTEM-FIRST: always put the health and success of the ecosystem above any individual's interest OPENNESS: operate transparently and consistently share knowledge to build open communities PRAGMATISM OVER PERFECTION: find the right solution not the ideal solution and beat dogmatism by openly considering all ideas MAKE IT FEEL SIMPLE: strive to make the complex feel simple so the technology is accessible to all GROW CONSTANTLY: learn, improve and fail productively so the project and community are always becoming more effective NEAR is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. NEAR is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please let your recruiter know during the interview process. #J-18808-Ljbffr

## Technical Account ManagerSan Francisco, US · Full-time · Senior#### About The PositionCoralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.**About The Position****Technical Account Managers in Coralogix are key in our effort to meet our customer's expectations and help them utilize their observability and security data in the most efficient way possible.****We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience.****Our Technical Account Managers** are trusted advisors and consult our customers upon their monitoring, security & observability journey. This role embodies the critical intersection of very high technical expertise and a focus on customer satisfaction, renewal and expansion.**Technical Account Managers** are senior-level roles and are expected to professionally and accurately solve problems, show product value and interact across different platforms and types of software, from software engineers and DevOps all the way to the C-suite.**Responsibilities*** Solve customer's technical problems by adopting the platform, integrating new data and existing integrations* Understanding customers technical requirements and business goals to consistently create new artifacts and deliver value* Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting* Know the Log Management / Observability markets well and be able to help customers by using the best technical practices available.* Build a successful and ongoing game plan for each customer based on a specific data analysis and customer's needs* Establishing relationships and engaging with technical counterparts to drive product adoption* Conduct QBRs with customers to consistently reflect delivered value and ensure customer's needs* Advocate internally for customer needs within Coralogix and influence a product development roadmap* Partner with the Sales team on renewals, upsells, cross-sells, and expansion opportunities#### Requirements* Background knowledge of DevOps / Cloud / Observability* Industry knowledge and opinions on Monitoring, Observability, Log Management, SIEM* Hands-on experience in technical integrations and complex troubleshooting* Experience in customer facing positions and excellent customer-facing skills* Excellent communication skills in English, both written and verbal.* Strong presentation skills with the ability to establish credibility with executives* Willing to work in a hybrid model from our San Francisco office* Hands-on Engineering/DevOps background - **advantage*** Comfortable coding in any high-level programming language (Java, Go, Python) **- advantage*** BSc degree in Computer Science / Engineering - **advantage*** Experience in SaaS B2B software companies **- advantage****Cultural Fit**We're seeking candidates who are hungry, humble, and smart. Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission. If you thrive in dynamic environments and are eager to shape the future of observability solutions, we'd love to hear from you.*Compensation and rewards** The on-target earnings range for this role is $160,000 - $200,000. When determining your salary, we consider your experience, skills, education, and work location.* Our total compensation package includes comprehensive and inclusive employee benefits for healthcare, dental, and mental health benefits, a 401(k) plan and match, paid sick time and paid time off.Coralogix is an equal opportunity employer and encourages applicants from all backgrounds to apply. #J-18808-Ljbffr

About Bland AI At Bland, we're building the most human AI phone agents in the world. We're a Series B startup backed by Emergence Capital, Y Combinator, and the founders of PayPal and Twilio, and we've raised $65M to reimagine the future of customer communication. Today, we're a 60‑person team powering voice automation for companies like Better.com, helping them deliver friendly, helpful, and human‑like conversations at massive scale. And now we're hiring our next game‑changing teammate: a Technical Account Manager (TAM) who lives at the intersection of customer success, and solutions. Why this role exists We need someone who will take control of post‑sales, enforce clarity, and drive customers to value fast. Someone who doesn't wait for direction, they build the plan, run the room, unblock deployments, collapse timelines, and turn customer confusion into clean, repeatable execution. Someone who can stabilize accounts, surface real risks, tighten the feedback loop, and aggressively identify expansion opportunities. What you'll do Drive Customer Outcomes - You'll own the post‑sales journey end‑to‑end, ensuring every customer launches quickly, hits quantifiable KPIs, and sees unmistakable ROI from our agents. That means diagnosing blockers before they become problems, pushing customers toward high‑value use cases, and turning every deployment into a measurable win for both their business and ours. Cross‑Functional Problem Solving - Partner with forward‑deployed engineers to troubleshoot issues, accelerate resolutions, and ensure customers stay successful in production. Proactive Technical Guidance - Educate customers on best practices, new features, and optimization strategies, helping them get more value from Bland with every interaction. Customer Growth & Expansion - Work closely with customers to uncover new use cases, map expansion opportunities, and translate insights into actionable growth plans. Executive & Technical Communication - Engage confidently with stakeholders at every level, simplifying complex AI behavior into clear recommendations that drive adoption and outcomes. High‑Ownership, High‑Velocity Mindset - Operate with positivity, pace, and accountability in a fast‑moving startup environment where speed, precision, and customer obsession matter. Driver of Customer Outcomes - Help customers achieve measurable business results with the most friendly, helpful, and human‑like AI phone agents in the world. Qualifications Technical Foundation (CS/Engineering or Equivalent Experience) - Degree or equivalent hands‑on experience enabling deep understanding of customer architectures and AI workloads. 5+ Years in Technical Customer‑Facing Roles - Experience as a TAM, Technical Lead, Solutions Architect, Customer engineer or similar role owning post‑sales success and enterprise customer outcomes. API & Integration Fluency - Comfortable reading/writing REST/JSON, interpreting logs, querying data with SQL and understanding how systems integrate in production. Escalation & Incident Management - Skilled in resolving complex issues, guiding senior stakeholders, and driving clarity during high‑pressure situations. Strong Communication Skills - Able to simplify technical concepts for executives and dive deep with practitioners. High EQ & Customer Advocacy - Builds trust quickly, navigates competing priorities, and proactively guides customers toward best practices through structured touchpoints such as MBR/QBRs. Cross‑Functional Collaboration - Proven success partnering with Sales, and Engineering, to drive adoption and growth. Thrives in Fast‑Paced Environments - High‑ownership operator who excels in rapid, high‑impact cultures. Nice to haves Startup experience or early‑stage TAM experience Experience with AI/ML, conversational AI, or telephony systems Familiarity with debugging distributed systems, logs, or APIs beyond REST/JSON Background working with voice workflows, call flows, or contact center tech Experience building TAM playbooks or customer onboarding frameworks Why You'll Love This Role You get to build real AI systems that talk, reason, and help humans at scale and you're the one bringing that magic into production for customers across entire industries. You'll be part of a small, elite team at the frontier of voice AI, with massive ownership and the chance to define what “best‑in‑class technical account management” means in the age of LLMs. And if we do this right? You will have a measurable, outsized impact on Bland's growth curve. Compensation & Perks Salary: $120k - $180k base + meaningful equity + benefits. Gorgeous office in Jackson Square, San Francisco (rooftop views & great coffee shops nearby). #J-18808-Ljbffr

As a Technical Account Manager (TAM) at Cloud Buddy, you will serve as the primary point of contact for our valued clients, ensuring their technical needs are met and their cloud IT solutions are optimized for maximum performance and efficiency. You will play a crucial role in building and maintaining strong client relationships, providing technical guidance, and facilitating collaboration between clients and our technical teams. Requirements Responsibilities: Client Relationship Management: Develop and maintain strong, long-lasting relationships with assigned clients. Understand their business objectives and technical requirements. Technical Consultation: Act as a trusted advisor to clients, providing expert technical guidance, best practices, and recommendations to maximize the value of our cloud IT solutions. Account Planning: Collaborate with clients to create and execute account plans that align with their strategic goals and ensure the successful implementation of our services. Issue Resolution: Proactively identify and address technical issues or challenges faced by clients. Work closely with internal technical teams to facilitate timely resolutions. Performance Optimization: Monitor and analyze the performance of clients' cloud IT solutions. Identify opportunities for optimization and efficiency improvements. Product Knowledge: Stay up-to-date with our product offerings and industry trends to effectively communicate features, benefits, and enhancements to clients. Escalation Management: Manage and elevate client issues as needed to ensure prompt resolution and client satisfaction. Training and Documentation: Provide training and documentation to clients as needed to help them understand and use our cloud IT solutions effectively. Account Growth: Identify opportunities for account expansion and work with sales teams to drive upsell and cross-sell opportunities. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred). Proven experience in a technical account management role, preferably in the IT or cloud services industry. Strong technical background with a deep understanding of cloud computing and IT infrastructure. Excellent communication, presentation, and interpersonal skills. Strong problem-solving and analytical abilities. Customer-focused mindset with a commitment to delivering exceptional service. Ability to manage multiple client accounts and prioritize tasks effectively. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud is a plus. Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified Azure Administrator) are advantageous. If you are a technical expert with a passion for helping clients succeed in their cloud IT journey, we encourage you to apply for the Technical Account Manager position at Cloud Buddy. Join our team and make a significant impact on our clients' success. To apply, please upload your resume outlining your relevant experience and why you are the ideal candidate. #J-18808-Ljbffr

About Vapi Vapi is the most configurable platform for building voice agents. Our platform equips companies with everything they need-telephony, real‑time streaming, deterministic fallbacks, HIPAA/SOC2 compliance, and an AI testing suite-to launch production‑grade voice agents fast. In just 18 months, more than 300,000 developers have signed up, with over 1,500 new developers joining every day. Our mission is to make voice humanity's default interface again by capturing nuance, emotion, and context that text alone misses. Try it now! About the Role As our founding Technical Account Manager (TAM) you will own the customer lifecycle post-sale for Vapi's enterprise customers. You'll act as a trusted advisor, driving adoption, expansion, and measurable impact while serving as the connective tissue between customers and our product, engineering, and GTM teams. If you love building deep partnerships, solving novel technical problems, and operating at startup velocity, this role is for you. What You'll Do Build long-term, executive-level relationships that position Vapi as a strategic cornerstone of customers' voice-AI roadmaps. Co-pilot customers from pilot scope through rollout, ensuring rapid time-to-value and seamless production launches. Continuously upskill on Vapi's product and the broader AI landscape; translate insights into best practices and playbooks. Communicate clearly with stakeholders from ICs to C-suite, aligning success criteria and ensuring accountability. Champion customer feedback internally to influence product priorities and roadmap. Drive account growth through proactive upselling, cross-selling, and managing renewals to maximize customer lifetime value. Who You Are 3+ years of Account Management or Customer Success experience in B2B SaaS, owning relationships with enterprise or mid-market customers. Proven success driving adoption and revenue growth across multi-stakeholder accounts. Exceptional communication, presentation, and project-management skills; able to simplify complex technical concepts. High EQ, strong persuasion, and teamwork skills; comfortable interfacing from engineers to executives. Bonus: experience with conversational AI, telephony, or agentic AI deployments in large organizations; previous work in high-growth startups. Why Vapi Define the future of human-AI interaction: help pioneer a new era of voice-based AI products that are transforming how people and businesses communicate Own meaningful work at a breakout startup: join early, take real ownership, and have a direct hand in building a category-defining company from the ground up Surround yourself with exceptional people: work alongside a world-class team of engineers, operators, and builders backed by top-tier investors who believe in our mission Accelerate your career in a high-growth environment: grow fast, take on big challenges, and unlock opportunities as we scale one of the most exciting platforms in AI What We Offer Competitive compensation: includes a strong base salary and meaningful equity ownership Comprehensive health coverage: medical, dental, and vision plans Flexible time off: take-what-you-need vacation policy with an emphasis on rest and balance Daily meals: catered lunches and dinners provided for in-office days Lifestyle & wellness stipends: monthly allowances to support rent, transportation, food, fitness, and mental well-being Professional development: annual learning stipends for courses, conferences, and upskilling Team connection: regular offsites, team events, and opportunities to build in-person relationships #J-18808-Ljbffr

About Fable Security AI-driven threats and human error are today's biggest enterprise security risks. Cybercriminals don't hack systems-they exploit people. Human errors drive 70% of security breaches, making human behavior the primary and growing attack surface. At Fable, we believe that the right tools can convert people from targets to another layer of defense. Fable is the human risk platform that directly shapes employee behavior. Designed for simplicity and enterprise scale, our agentic platform synthesizes complex employee data, pinpoints risky behaviors, and deploys highly relevant interventions to people automatically, in real time, right where they work. Backed by Redpoint Ventures and Greylock Partners and founded by early Abnormal Security team members, Fable is solving cybersecurity's biggest challenge in a multi‑billion‑dollar market. Our team includes alumni from Meta, Twitter, Flexport, and top‑tier universities like Waterloo, Columbia, Berkeley, Purdue, CMU, Stanford, UCLA, and USC. We are experiencing explosive growth, making this a career‑defining opportunity to join and shape the future of security. Role Summary As a Technical Account Manager, you will own the post‑sale technical relationship for a portfolio of customers. You'll lead onboarding and implementation, drive adoption and value realization, surface product feedback, and act as the bridge between our customers and our product/engineering teams. Your goal is to deliver measurable ROI, reduce time‑to‑value, and foster long‑term renewals and expansion. Key Responsibilities Onboarding & Implementation Lead technical kickoff calls and project‑manage the implementation process Configure integrations, data feeds, and custom workflows to meet customer needs Develop detailed onboarding plans with timelines, milestones, and success criteria Customer Enablement & Adoption Conduct regular health checks and usage reviews Deliver tailored training sessions Identify and mitigate adoption blockers; proactively surface risk signals Advise customers on developing and operationalizing a human risk program roadmap, from baseline awareness to measurable culture change Partner with CISOs and security leaders to integrate Fable's behavioral insights and automation into their larger cybersecurity strategy Provide best‑practice frameworks for maturing human risk management over time Technical Advocacy & Escalation Serve as the primary technical contact for your accounts Triage and prioritize support tickets, collaborating with Engineering Escalate critical issues and drive resolution through cross‑functional coordination Value Realization & Expansion Build business‑case analyses and ROI reports to demonstrate realized value Quantify the maturity and impact of customers' human risk programs, translating behavioral improvements into business‑level outcomes Partner with AEs on upsell and renewal conversations Identify expansion opportunities Product Feedback & Roadmap Collect and synthesize customer feedback, feature requests, and competitive insights Evangelize new product capabilities and beta programs Liaise with Product and Engineering to influence roadmap priorities Relationship Management Develop trusted advisor relationships with technical and security stakeholders (e.g., CISOs, SecOps) Coordinate Quarterly Business Reviews (QBRs) to align on goals, KPIs, and success metrics Qualifications 3-5 years of customer‑facing technical roles in a SaaS environment (e.g., TAM, Solutions Engineer, Implementation Specialist) Proven track record driving technical implementations and adoption for mid‑market or enterprise customers Strong project management skills with attention to detail and accountability Exceptional written and verbal communication skills; able to present to both technical and executive audiences Customer‑obsessed mindset with a bias for proactive problem‑solving and escalation management Experience in cybersecurity, risk management, or compliance domains Nice‑to‑Haves Familiarity with SIEM, IAM, UEBA, or SSO platforms Prior background in high‑velocity startup environments Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience What We Offer Competitive base salary + bonus on renewals and expansions Equity in a venture‑backed, high‑growth company Comprehensive benefits: health, dental, vision, 401(k) with match Flexible PTO #J-18808-Ljbffr

Hi, I'm Alex, co-founder at Magic Patterns. You'll notice below one of our core values is "obsessed with customers." As an Account Manager / Customer Success, you will embody that every day! And you will literally reinvent how software is built. Today, thousands of teams use Magic Patterns to ship software faster. Our mission to help product teams go from idea to production has landed us Fortune 500 customers and a beloved community. But it's always day 1. And we need your help! If you like startups, AI, and fun, fast-paced environments: we can't wait to work with you. How we work: We believe in purposeful hiring and hiring only A‑players. We are a small and mighty team with an office in San Francisco and others distributed across North America. Our values: Optimize for action - anything that can be done in hours, can be done in minutes. Trust the data - it is ok to be wrong; we use data to drive decisions. Obsessed with customers - without our customers, we are nothing. Ownership - insist on high standards and craftsmanship. Spread the magic - for many people, Magic Patterns is "magic." Be proud of your work and have fun! In this role, you will: Offer onboarding, implementation, and adoption support for customers Deliver product integration consultation and post‑sale Enterprise guidance to enable seamless technical implementations Support completion of security questionnaires in a cross functional team Step in to support large identity implementations requiring ongoing technical guidance, including SSO, SAML, and enterprise authentication systems Collaborate with engineering teams to identify technical improvement opportunities and influence the product roadmap based on customer needs Build technical documentation, best practices guides, and enablement materials to scale customer success efforts Work together with founder and account executives to ensure comprehensive customer success Your background and skill sets look like: 2+ years experience in B2B SaaS Prior experience at an early‑stage AI company (Seed to Series C preferred) Strong technical and design fluency-you've worked with software teams before, and you can comfortably explain component libraries Comfortable in ambiguity-you know how to build structure in a fast‑moving, zero‑to‑one environment Entrepreneurial spirit and first principles thinking Bonus points if you have: You have used tools like Magic Patterns before You know how to code Experience with bottoms‑up adoption funnels and PLG Previous founder, early operator, or first customer success hire Compensation and benefits: Rapid career growth at one of the fastest growing Series A companies Competitive salary and equity package 15 days off PTO Health, dental, and vision coverage Fun team offsites and events - we went to Mexico last year! #J-18808-Ljbffr

About Wispr Wispr Flow is making it as effortless to interact with your devices as talking to a close friend. Voice is the most natural, powerful way to communicate - and we're building the interfaces to make that a reality. Today, Wispr Flow is the first voice dictation platform people use more than their keyboards - because it understands you perfectly on the first try. It's context‑aware, personalized, and works anywhere you can type, on desktop or phone. Dictation is just our first act. We're building the interaction layer for your computer - a system that's capable, understands you, and earns your trust. It will start by writing for you, then move to taking actions, and ultimately anticipate your needs before you ask. We're a team of AI researchers, designers, growth experts, and engineers rethinking human‑computer interaction from the ground up. We value high‑agency teammates who communicate openly, obsess over users, and sweat the details. We thrive on spirited debate, truth‑seeking, and real‑world impact. This year, we've grown our revenue 50% month-over-month and with our latest $30M Series A, this is just the beginning. Overview We're looking for a Technical Account Manager to bridge product, support, and success, owning post‑sales relationships across a high number of mid‑market customers. You'll guide pilots, onboard teams, and make sure every customer sees measurable value with Wispr Flow. What You'll Do Own onboarding and pilot success from kick‑off through conversion Manage a high number of customer accounts in your book of business Translate customer feedback into actionable insights for product and engineering Track adoption and engagement metrics to surface early wins or risks Deliver white‑glove support alongside the Support team Create documentation and repeatable playbooks that scale the post‑sales experience Become an expert in the Wispr Flow product. What You Bring 2-4 years in technical support, success, or account management (SaaS preferred) Comfortable using technical tools (Linear, Pylon, Notion, Slack) Clear communicator, able to simplify complex topics for any audience Process‑driven, extremely organized, curious, and naturally focused on problem‑solving Analytical, and Thrives in fast‑moving, startup environments We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. #J-18808-Ljbffr

A dynamic tech company is seeking a Senior Technical Account Manager to oversee enterprise onboarding and account management. In this role, you will lead onboarding efforts, ensure enterprise customers derive maximum value from the product, and serve as a strategic advisor. Candidates should have over 5 years of experience in technical account management, possess strong organizational skills, and demonstrate exceptional communication abilities. This position offers a hybrid work setup and competitive compensation including equity. #J-18808-Ljbffr