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Neuroscience Account Manager - Psychiatry - East Bay, CA
Lundbeck 4.9
Senior account manager job in Oakland, CA
Territory: East Bay, CA - Neuroscience
Target city for territory is Oakland - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Oakland, Vallejo, Davis, Brentwood, Livermore, Fremont & Milpitas.
SUMMARY:
Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!
As a Neuroscience AccountManager, you lead the promotion of our psychiatry portfolio to Psychiatrist and Institutional Accounts such as community mental health centers and hospitals, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Neuroscience AccountManagers are adept at executing against the toughest commercialization challenges in today's rapidly changing environment and must demonstrate strong capability in the following areas:
ESSENTIAL FUNCTIONS:
Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance.
Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior.
Customer Development - Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” accountmanagement.
Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities.
Reimbursement - Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources.
Pharmaceutical Environment/Compliance - Ability to apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products.
REQUIRED EDUCATION, EXPERIENCE and SKILLS:
Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university
4+ years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience
Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually
Self-starter, with a strong work ethic and outstanding communication skills
Demonstrated skills at building and maintaining professional relationships with key customers, office staff and others in the customer influence network
Must be computer literate with proficiency in Microsoft Office software
Must live within 40 miles of territory boundaries
Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements
Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck
PREFERRED EDUCATION, EXPERIENCE AND SKILLS:
Prior experience promoting and detailing products specific to CNS/neuroscience including: depression, schizophrenia and bipolar disorder
Documented successful sales performance
Ownership and accountability for the development and execution of fully integrated account plans
Strong analytical background, and experience using sales data reporting tools to identify trends
Experience in calling on customers at a variety of call points, including offices, community mental health centers and hospitals
Sales experience with buy & bill/injectable products
Experience in product launches
Previous experience working with alliance partners (i.e., co-promotions)
Strong leadership through participation in committees, job rotations, panels and related activities
TRAVEL:
Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner.
The range displayed is specifically for those potential hires who will work or reside in the state of California, if selected for this role, and may vary based on various factors such as the candidate's qualifications, skills, competencies and proficiency for the role. Salary Pay Range: $135,000 - $175,000 and eligibility for a sales incentive target of $39,000. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis.
Why Lundbeck
Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site.
Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.
Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.
$135k-175k yearly 2d ago
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Client Service Director - Water/Wastewater
Kennedyjenks 4.1
Senior account manager job in San Francisco, CA
Founded in 1919, KJ has always looked to the future. With a talented team of professionals and a culture of continuous improvement, we deliver exceptional engineering and environmental consulting services today, with a focus on innovation and sustainability. Using new advanced analytics, technology, and tools, KJ improves designs, reduces risk, and finds better ways to deliver projects. KJ is at the forefront of developing sustainable solutions for clients, including green infrastructure design, strategies to reduce energy use and environmental impacts, and award-winning water reuse projects. We are known for our dedication to industry‑leading client service and tailored solutions.
Kennedy Jenks is seeking a dynamic Client Service Director with strong client relationships, a proven track record, team‑building capabilities, and business leadership skills to drive the growth of our thriving public and private sector water and wastewater practice across the United States. This senior leadership role is crucial to our continued success in delivering quality solutions to our valued clients. You will be an integral part of a forward‑thinking engineering practice involved in exciting and meaningful project work across our national footprint.
Key Responsibilities:
Business Development: Engage with the marketplace to identify new clients and projects, and work collaboratively with our team to pursue and secure these opportunities.
Client Expansion: Leverage existing relationships with municipal and industry clients, and KJ's local and national project portfolio to expand service offerings.
Leadership: Build, lead, and motivate teams to deliver exceptional client service on projects.
Project Management: Take responsibility for managing key projects from the planning phase through construction, ensuring quality delivery.
Brand Development: Lead client service and professional engagement efforts to enhance both personal and company brand awareness, while identifying new opportunities and partnerships to drive growth.
Strategic Planning: Contribute to statewide strategic planning, utilizing marketing knowledge and your established client relationships.
Staff Development: Collaborate with internal leaders to hire and develop staff, ensuring team success.
Proposal Oversight: Lead strategic project positioning, including developing key teaming partners, overseeing proposal development, and preparing for client interviews.
Project Development: Oversee the preparation of project scope, schedules, fee negotiations, project staffing, and coordination of activities related to planning, design, and construction.
Travel: Travel to client and project sites for meetings and travel to other Kennedy Jenks offices will be necessary.
Project Contribution: Contribute to project delivery goals by managing projects or serving as a project engineer or team member.
Qualifications:
Local Market Expertise: Thorough understanding of the local market, with established industry relationships and strong technical knowledge of water, wastewater, pipeline, stormwater, environmental, and industrial consulting.
Entrepreneurial Spirit: Proven experience with business development, relationship‑building, negotiation, and client service management, all delivered with integrity.
Team Building: Enthusiasm for fostering team collaboration, staff development, and inclusive leadership.
Communication Skills: Strong writing, editing, research, and verbal communication abilities.
Experience: Minimum of 15 years of relevant experience.
Education: BS or MS in Civil, Chemical, Environmental, or a related engineering field. PE license required or ability to obtain immediately. Design‑Build experience and DBIA certification are a plus.
Travel Requirements: Ability to travel to clients and Kennedy Jenks offices as needed.
Work Flexibility:
Kennedy Jenks supports a healthy work‑life balance and utilizes a hybrid model of home and office work to empower our team members to thrive and achieve their full potential.
Compensation:
The salary range for this position is anticipated to be between $150,000 and $235,000, depending on education, experience, qualifications, licensure/certifications, and geographic location.
Kennedy Jenks offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, 401k, bonus opportunities, tuition reimbursement, professional registration support, a competitive PTO and holiday plan, and other benefits and programs.
#LI-hybrid
As an employee‑owned firm, Kennedy Jenks offers a unique company culture with a corporate commitment to maintaining a positive work/life experience with a flexible hybrid work environment. Kennedy Jenks provides competitive compensation that will vary based upon education, experience, qualifications, skills, licensure/certifications, seniority, and geographic location. We offer a full benefits package.
Kennedy Jenks is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy‑related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status, or any other characteristics protected by applicable law.
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$150k-235k yearly 4d ago
Automotive Tool Sales/Route Manager - Full Training
Mac Tools 4.0
Senior account manager job in San Francisco, CA
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
As an Account Executive focused on Retail & Commercial Banking at Anthropic, you'll be part of the foundational team bringing frontier AI to the institutions that serve millions of consumers and businesses every day. You'll drive adoption of Claude across regional and national banks, credit unions, and commercial lenders-helping them transform workflows in customer service, lending operations, risk management, and branch productivity.
You'll leverage consultative sales expertise and sector knowledge to secure strategic enterprise deals while becoming a trusted partner to stakeholders navigating AI deployment in highly regulated, customer-facing environments. In collaboration with GTM, Product, Policy, and Marketing teams, you'll shape our approach to this high-volume vertical and help define how AI enhances both operational efficiency and customer experience in banking.
Responsibilities
Own the full sales cycle from prospecting through close, winning new business and driving revenue within retail and commercial banking accounts. Navigate organizational structures to reach decision-makers across lines of business, operations, technology, and innovation teams.
Design and execute sales strategies tailored to the unique procurement dynamics, budget cycles, and regulatory considerations of depository institutions. Translate market intelligence into targeted account plans and campaigns.
Identify and develop new use cases across banking workflows-customer support and contact centers, loan origination and underwriting, fraud detection, compliance documentation, and relationship manager enablement-collaborating cross-functionally to differentiate our offerings.
Build consensus across complex stakeholder ecosystems including business line leaders, Chief Digital Officers, risk and compliance teams, and procurement.
Serve as the voice of the customer internally, gathering feedback from users and conveying market needs to inform product roadmaps, security requirements, and go-to-market positioning.
Contribute to the evolution of our financial services sales methodology by documenting learnings, refining playbooks, and identifying process improvements that drive productivity and consistency.
You may be a good fit if you have
5+ years of enterprise B2B sales experience, with significant time selling into retail banks, commercial banks, or credit unions
A track record of closing complex, multi-stakeholder deals within depository institutions by navigating both technical requirements and business use cases
Deep familiarity with how banks buy technology-including vendor risk management, regulatory compliance reviews, and enterprise procurement processes
Experience negotiating enterprise agreements within banking procurement frameworks, including navigating legal, compliance, and infosec requirements
Proven history of exceeding revenue targets by effectively managing pipeline and executing a disciplined sales process
Strong communication skills and the ability to present confidently to audiences ranging from branch operations leaders to C-suite executives
Understanding of retail and commercial banking operations, customer experience priorities, and competitive dynamics in the sector
A strategic, analytical mindset combined with creative tactical execution
Genuine enthusiasm for AI and its potential to transform banking, paired with appreciation for the importance of safe, responsible, and compliant deployment
The expected base compensation for this position is below. Our total compensation package for full-time employees includes equity, benefits, and may include incentive compensation.
Annual Salary: 290,000-435,000 USD
Logistics
Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you ******************* email addresses. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links-visit anthropic.com/careers directly for confirmed position openings.
How we\'re different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We are an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates\' AI Usage: Learn about our policy for using AI in our application process
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$125k-193k yearly est. 1d ago
Senior Strategic Accounts Executive - AI for Fresh Retail
Seeds Renewables
Senior account manager job in San Francisco, CA
A leading AI company in fresh food is seeking a Senior Strategic AccountsManager to own revenue and retention targets for strategic customers. This role involves engaging with C-suite executives to align on critical goals and transforming vendor relationships into indispensable partnerships. The ideal candidate has over 8 years of enterprise sales experience, specifically in technology for supply chain or retail. A proactive approach is essential to drive customer success and maximize value from the company's innovative solutions.
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$125k-193k yearly est. 4d ago
Technical Account Manager
Omni Analytics, Inc. 4.5
Senior account manager job in San Francisco, CA
About Omni
Omni is a business intelligence and embedded analytics platform that helps customers improve self-service, accelerate AI adoption, and build customer-facing data products. Whether users prefer AI, spreadsheets, SQL, or point-and-click, Omni makes it easy for anyone to explore and act on data - all from the same platform. At the core of Omni's platform is a built-in semantic layer that ensures consistency, trust, and AI readiness.
Headquartered in San Francisco, Omni has office hubs in Santa Cruz, Philadelphia, Dublin, and Sydney, with team members around the world. The company has raised $97M in funding from leading investors including ICONIQ Growth, Theory Ventures, First Round Capital, Redpoint Ventures, Google Ventures, Snowflake Ventures, and Databricks Ventures.
The Role
As a Technical AccountManager, you'll serve as a dedicated, strategic technical advisor for Omni's largest and most complex enterprise customers, partnering closely with Professional Services, Product, and Support teams.
Your mission is to help top accounts achieve faster time-to-value, reduce inbound escalations, ensure long term success, and contribute reusable technical assets that scale with Omni's growth. You do this by partnering with Sales and Professional Services to design a scalable implementation plan, knowing and documenting the core use cases and nuances of your customers tech stack, and consistently working to ensure that all future technical recommendations are scalable as Omni platforms continue to evolve.
TAMs blend technical expertise with customer-facing skills. You'll help enterprises embed Omni into their workflows, optimize performance, and expand their use of our BI platforms. Your work will directly influence adoption, retention, and expansion at scale.
Responsibilities
Act as the primary technical advisor for our top enterprise customers.
Partner with Professional Services, Product, and Support teams to ensure customers achieve faster time-to-value and sustainable adoption.
Guide customers on best practices for architecture, integrations, embedding, and data modeling.
Proactively identify technical risks and create mitigation plans to reduce inbound escalations.
Lead technical enablement workshops, health checks, and design reviews for customers, and internally to increase the subject matter expertise on the team.
Help customers optimize query performance, dashboard usability, and user adoption.
Serve as the technical voice of the customer internally, influencing product roadmaps and support processes.
Build and maintain reusable implementation assets (templates, playbooks, technical documentation) that scale across Omni's customer base.
Partner with Sales and Customer Success Managers to surface cross-sell and upsell opportunities through technical insight.
Provide technical validation in expansion and renewal cycles.
Influence Net Dollar Retention (NDR) by demonstrating the scalable value of Omni.
What We're Looking For
5+ years in a technical customer-facing role (Customer Success Engineer, Technical AccountManager, Solutions Architect, or Data Consultant).
Deep knowledge of data & analytics technologies: SQL, semantic layers, data warehouses (Snowflake, BigQuery, Redshift), BI platforms, APIs, embedding strategies.
Strong architectural thinking: able to map complex data ecosystems to Omni's platform.
Excellent communicator-comfortable engaging both C-level execs and data engineers.
Consultative and proactive, with the ability to span multiple enterprise accounts.
Strong problem-solving and attention to detail.
Bonus Points
Experience driving adoption and expansion in a SaaS analytics/BI environment.
Familiarity with customer success frameworks and metrics (GRR, NDR, adoption KPIs).
Track record of influencing enterprise technology strategy.
Comfortable working with global teams and customers across time zones.
Compensation & Benefits
On Target Earnings (OTE): $145k-$208k, 70/30 salary-to-variable split.
Comprehensive health, dental, and vision coverage.
Equity in a fast-growing company.
Flexible, collaborative work environment.
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$145k-208k yearly 3d ago
Client Delivery Executive
NTT Data, Inc. 4.7
Senior account manager job in San Francisco, CA
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Client Delivery Executive to join our team in Bay Area, CA, California (US-CA), United States (US).
Position Overview
As a Client Delivery Executive II at NTT DATA, you will lead cross‑functional delivery with a focus on client transformation, delivery excellence, profitable growth, cost reductions, and building high‑performance teams. This role demands exceptional leadership, deep HiTech industry experience, a change agent mentality, and a proven track record in delivering complex digital IT solutions.
The position is for client site Bay Area, CA.
Responsibilities
Operations:
Accountable for end‑to‑end delivery of NTT DATA services for a specific client.
Ensure adherence to contractual commitments.
Monitor delivery quality and client satisfaction through direct interactions with key stakeholders.
Develop and maintain Crisis Management/Disaster Plans.
Implement project mitigation plans for yellow or red deliverables.
Conduct Customer Governance meetings.
Manage Outage/Escalation/Missed SLA incidents.
Implement and execute automation and efficiency programs.
Drive client improvement plans to enhance satisfaction.
Utilize automation for repetitive tasks to boost performance and service quality.
Possess a deep understanding of the delivery life cycle.
Ensure accurate and timely revenue/cost/margin forecasts for assigned accounts.
Manage costs in alignment with annual operating plans and point of sale.
Develop action plans to close forecast gaps.
Manageaccount ramp‑up/ramp‑down resources efficiently.
Collaborate with Client Executive to develop customer relationships, grow and expand the services footprint from NTT for the client, and manage risks.
Excel in customer relationship management at CXO levels, presenting operations and strategic reviews to senior stakeholders.
Act as a strategic delivery advisor to the executive leadership team.
Manage Sales Enablement, ensuring integration with delivery teams.
Leverage broader NTT DATA capabilities and resources strategically.
Interface with customer architecture teams and senior leadership on emerging technologies.
Governance:
Serve as the main contact for client operations leadership.
Maintain effective communication with all stakeholders and cross‑functional teams.
Stay informed about global industry trends and their impact on IT services.
Organization:
Apply best practices in organizational change management.
Solve large, enterprise problems through matrixed organizations.
Guide delivery leaders to align service offerings properly.
Monitor and evaluate the performance of direct reports, providing feedback through coaching and the NTT DATA performance management process.
Coach and mentor a large team of delivery leaders responsible for daily client operations.
Qualifications
Advanced degree in Information Technology, Computer Science, Software Engineering, Computer Engineering, or Cybersecurity.
5+ years of experience working in the HiTech Industry with HiTech customers.
8+ years of experience in transitioning and managing Application, Public/Private Cloud, Infrastructure, Security, Workspace and Consulting services.
8+ years of experience managing a highly leveraged service environment.
Digital Transformation experience leveraging AI to refine knowledge insights.
Strong knowledge of and experience with ITIL Service Framework v4.
Experience in IT support and production escalations, including incident response and change lifecycles.
Excellent verbal and written communication skills.
Ability to work across multiple time zones.
Extensive experience with ServiceNow.
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.
NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, *************************************
NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Job Segment
Cloud, CRM, Computer Science, Consulting, Change Management, Technology, Management
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A leading insurance brokerage in San Francisco is seeking an experienced Account Executive in the Employee Benefits space. The role involves managing client relationships, delivering strategic benefit solutions, and collaborating with colleagues to exceed client expectations. Ideal candidates have a bachelor's degree and extensive client service experience in health insurance. This position offers a chance to thrive in a caring culture while making a significant impact in the industry.
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$121k-168k yearly est. 2d ago
Strategic Account Director
Crafty 4.5
Senior account manager job in San Francisco, CA
This is a hybrid role (three days per week at our HQ in San Fransisco, CA and will report directly to the VP of Client Experience.
Who We Are
Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world's biggest brands to foster a culture of employee connectivity and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across 300+ offices, serving more than 300,000 employees per month.
Our commitment to crafting better workplaces starts from within. We are a team of passionate, resourceful, and hard-working trailblazers who love what we do. Our expertise spans technology, food and beverage operations, client success, fulfillment and more. At Crafty, our people are our greatest asset, because it's our people who foster a culture that makes our company a place worth being part of. And of course, the snacks are the cherry on top!
The Role:
Crafty is seeking a seasoned Strategic Account Director (SAD), a key role focused on managing and expanding strategic client relationships, driving revenue growth, and fostering long-term partnerships. This role requires a deep understanding of clients' businesses, industry trends, and organizational objectives to deliver tailored solutions that align with the clients needs, while advancing the company's strategic goals.
This role reports directly to the VP of Client Experience, is located in San Francisco and may have up to 15% travel.
Required Attributes: Client Retention and Growth
Client Success & Growth: Develop strategies to elevate client satisfaction, driving engagement, retention, and account growth. Align client outcomes with company objectives for mutual success.
Strategic Engagement: Develop and execute strategic plans to address client pain points and continuously evolve client programs across all Logos and Locations within your portfolio.
Proactive Service Delivery: Provide exceptional client service, including proactive communication, timely response to requests, and effective collaboration with cross functional teams.
Agility & Adaptation: Navigate shifting priorities with ease, ensuring we remain focused on delivering strategic value to the client and Crafty.
Execution Excellence: Translate strategic plans into actionable initiatives, driving continuous improvement and innovation in client engagements.
Effective Communication
Active Listening: You're a master of active listening, empathy, and cultural sensitivity to foster deep connections.
Clarity & Influence: Communicate complex strategies succinctly, ensuring alignment and understanding among clients and internal stakeholders.
Conflict Management: Resolve challenges with diplomacy, turning conflicts into collaborative solutions and strengthened client relationships.
Program Management
Comprehensive Oversight: Using Project management platforms (Asana, Jira, Monday.com, etc.), lead complex client programs, ensuring alignment with business objectives and exceeding client expectations.
Cross-Functional Collaboration: Unite diverse teams to innovate and deliver enhanced client experiences and tailored solutions.
Proactive Engagement: Maintain transparency on project progress and swiftly address challenges, ensuring seamless execution and client satisfaction.
Continuous Improvement: Partner with internal teams to refine and evolve service offerings.
Financial Acumen
Data-Driven Decisions: Leverage analytics within Data visualization tools (Tableau, Looker, Power BI) to measure success and drive data-informed strategies for client growth and retention.
Performance Management: Using CRM & Implementation tools (Salesforce, HubSpot, etc.) monitor key performance indicators and adjust tactics to optimize profitability and client outcomes.
Growth Optimization: Identify opportunities for expansion and upselling, driving revenue growth in alignment with business targets.
Ideal Experience
7+ years in a Client Success role
2+ years in a Project Management / Consulting role or with equivalent PM experience
4+ years experience effectively working cross-functionally
Food & Beverage industry experience preferred, but not required
Strong analytical skills with an ability to trend data and provide data backed insights and recommendations
Proven track record of leading strategic initiatives that accelerate company or organizational goals
Bachelor's degree in Business, Operations, or related field (preferred but not required)
Ability to work within Google Suite, Project management platforms (Notion, etc), Customer Relationship Management platforms (HubSpot, Zoho, Salesforce, etc), Microsoft Suite (Excel & Word)
Role Goals
Retain 95% of revenue month over month by effectively managing client programs and aligning services with their needs, measured via Operations Scorecard.
Grow existing business 20% YoY annually, by assessing client opportunities via Hubspot dashboard and Pipeline reporting.
Maintain a 90% positive client Company Logo score monthly in partnership with Client Operations, which will be measured by Logo and Location health within our Core system.
What we offer:
Our people mean everything to us. When you join Crafty, you're joining a team of passionate, smart hooligans who work incredibly hard and to get things done.
We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, an automatic 4% 401k contribution, unlimited paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!
Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.
The pay band for this role in California is $160,000 to 185,000 OTE.
Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.
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$160k-185k yearly 2d ago
Agent Product Manager, Strategic Accounts
A-Frame Search
Senior account manager job in San Francisco, CA
Role: Agent Product Manager, Strategic Accounts
Industry: Artificial Intelligence / Enterprise Technology Firm Style: High-growth, venture-backed, product-driven startup
You're a great fit if:
You thrive in highly autonomous, fast-paced environments and enjoy building from 0→1.
You're product-minded, scrappy, and able to drive complex projects across cross-functional teams.
You're technically fluent - comfortable partnering with Engineering to translate complex concepts into practical AI agent solutions.
You excel at developing trusted relationships with leaders across large, multi-layered organizations.
You're comfortable embedding with clients, understanding their business challenges, and translating them into scalable product solutions.
You're an entrepreneurial thinker - someone who could see themselves as a future founder, GM, or business unit leader.
You thrive as an individual contributor - rolling up sleeves and driving work forward independently in a high-autonomy setting.
Your responsibilities:
Build, design, and optimize enterprise-quality AI agents in close collaboration with strategic customers.
Dive deep into customer workflows, pain points, and goals to deliver meaningful, high-impact solutions.
Embed with customer teams to serve as a strategic advisor to their AI roadmap.
Run tight feedback loops with Engineering - shaping feature development based on real-world insights.
Represent the firm externally with customers and prospects, including key deployments and demos.
Partner with executives to refine and scale the playbook for managing strategic accounts.
Where you'll make an impact:
You'll own your portfolio of AI agents end-to-end, driving real business outcomes for some of the largest global brands. This is an opportunity to tackle complex business problems, design elegant solutions, and scale them to millions of users - all while shaping the foundation of the Strategic APM function.
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$90k-144k yearly est. 4d ago
Key Account Executive (Outside Sales) - San Jose, CA
Laboratory Corporation 4.5
Senior account manager job in San Jose, CA
Recognized as one of Forbes 2024 “America's Best Large Employers” and named to the Forbes 2024 "Best Employers for Diversity", Labcorp is seeking to hire a Key Account Executive to help identify and shape opportunities for Labcorp Diagnostics continued growth. Do you have entry level sales experience and are looking to join an organization where you can build a career? Are you inspired by the opportunity to bring your talents to our diverse community and challenge the health care industry status quo with innovative testing that puts people first? If so, LabCorp has an exciting opportunity for a Key Account Executive (Sales Representative).
The territory for this position covers San Jose and the San Francisco Peninsula areas. The ideal candidate would reside in or around the territory.
The sales team is the face of our company, introducing our services to prospective new clients and engaging at all levels of business. This is your opportunity to join an organization known for advanced testing with a solid reputation as a leader in the diagnostics industry. At Labcorp, you will find a rewarding role that allows you to make a difference in people's lives, including your own!
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$113k-161k yearly est. 4d ago
Director of Business Development & Client Services
Seafarer Capital Partners
Senior account manager job in Larkspur, CA
A boutique investment advisory firm in California is seeking a Director of Business Development and Client Services. The role involves managing key client relationships, developing new business, and contributing to strategic planning efforts within the firm. This position requires strong communication skills, a minimum of 10 years in a related field, and specific licenses. The chosen candidate will have a hybrid work schedule and will receive comprehensive compensation and benefits.
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$92k-146k yearly est. 2d ago
SLED Enterprise SaaS Account Executive
Teamblind, Inc. 3.9
Senior account manager job in San Francisco, CA
A leading technology firm, based in San Francisco, seeks an experienced Enterprise Sales Executive to drive sales in State, Local, and Education sectors. The ideal candidate has a strong background in technology sales, excels in building relationships, and can meet ambitious sales targets. The role offers hybrid work options, competitive compensation of $125,000 to $150,000, and extensive benefits including professional development and stock options. Join a dynamic environment dedicated to innovation and collaboration.
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$125k-150k yearly 19h ago
Technical Account Manager
Coralogix, Inc.
Senior account manager job in San Francisco, CA
## Technical AccountManagerSan Francisco, US · Full-time · Senior#### About The PositionCoralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.**About The Position****Technical AccountManagers in Coralogix are key in our effort to meet our customer's expectations and help them utilize their observability and security data in the most efficient way possible.****We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience.****Our Technical AccountManagers** are trusted advisors and consult our customers upon their monitoring, security & observability journey. This role embodies the critical intersection of very high technical expertise and a focus on customer satisfaction, renewal and expansion.**Technical AccountManagers** are senior-level roles and are expected to professionally and accurately solve problems, show product value and interact across different platforms and types of software, from software engineers and DevOps all the way to the C-suite.**Responsibilities*** Solve customer's technical problems by adopting the platform, integrating new data and existing integrations* Understanding customers technical requirements and business goals to consistently create new artifacts and deliver value* Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting* Know the Log Management / Observability markets well and be able to help customers by using the best technical practices available.* Build a successful and ongoing game plan for each customer based on a specific data analysis and customer's needs* Establishing relationships and engaging with technical counterparts to drive product adoption* Conduct QBRs with customers to consistently reflect delivered value and ensure customer's needs* Advocate internally for customer needs within Coralogix and influence a product development roadmap* Partner with the Sales team on renewals, upsells, cross-sells, and expansion opportunities#### Requirements* Background knowledge of DevOps / Cloud / Observability* Industry knowledge and opinions on Monitoring, Observability, Log Management, SIEM* Hands-on experience in technical integrations and complex troubleshooting* Experience in customer facing positions and excellent customer-facing skills* Excellent communication skills in English, both written and verbal.* Strong presentation skills with the ability to establish credibility with executives* Willing to work in a hybrid model from our San Francisco office* Hands-on Engineering/DevOps background - **advantage*** Comfortable coding in any high-level programming language (Java, Go, Python) **- advantage*** BSc degree in Computer Science / Engineering - **advantage*** Experience in SaaS B2B software companies **- advantage****Cultural Fit**We're seeking candidates who are hungry, humble, and smart. Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission. If you thrive in dynamic environments and are eager to shape the future of observability solutions, we'd love to hear from you.*Compensation and rewards** The on-target earnings range for this role is $160,000 - $200,000. When determining your salary, we consider your experience, skills, education, and work location.* Our total compensation package includes comprehensive and inclusive employee benefits for healthcare, dental, and mental health benefits, a 401(k) plan and match, paid sick time and paid time off.Coralogix is an equal opportunity employer and encourages applicants from all backgrounds to apply.
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$160k-200k yearly 4d ago
Sales & Business Development Director
Near Foundation 4.6
Senior account manager job in San Francisco, CA
Near.ai is building the future of private AI infrastructure. We're an early-stage startup providing a confidential compute inference network that hosts open-source and custom models inside Trusted Execution Environments (TEEs). Our platform offers an OpenAI API-compatible interface, enabling companies to leverage powerful AI capabilities without compromising on privacy.
We serve organizations across financial services, legal, insurance, robotics, entertainment, and government sectors-companies that need verifiable privacy guarantees and can't use traditional AI providers due to data sensitivity concerns. Unlike expensive alternatives like AWS Nitro Enclaves, we provide cryptographic attestation proving privacy at a significantly lower price point, with high SLAs and custom model hosting capabilities.
The Role
We're looking for our first Sales & Business Development Director to help build our sales motion from the ground up. You'll work directly with the Chief Commercial Officer and the founding team to establish repeatable processes for identifying, engaging, and converting privacy-conscious companies into Near.ai customers.
This role blends partnerships, sales development, and early GTM experimentation - but starts with outbound pipeline generation.
What You'll Do First 30 Days
Immerses yourself in confidential computing, TEEs, and the Near.ai technical value proposition
Masters our pitch and conducts cold outreach (calls, emails, LinkedIn) to build early pipeline
Shadows customer conversations and demos to understand buyer personas and pain points
Sets up CRM hygiene practices in Attio and establishes your prospecting workflow
Days 30-90
Books qualified meetings with CISOs, VPs of Engineering, Heads of Infrastructure, and AI/ML leaders
Initiates 3+ pilots with target accounts in financial services, insurance, robotics, legal, and tech
Builds $5M+ of qualified pipeline through multi‑touch outbound sequences
Begins managing warm inbound leads and supports partnership development efforts
Fine‑tunes ideal customer profile, partners with marketing to fill top‑of‑funnel
Attends industry conferences and events to build relationships and generate demand
Ongoing Responsibilities
Work with the marketing team to own the top of funnel: cold outbound prospecting, lead qualification, and meeting generation
Run technical demos and workshops (with product & engineering support as needed)
Manage pilots through to conversion, maintaining close contact with prospects
Maintain rigorous CRM hygiene and pipeline reporting in Attio
Contribute to sales collateral, pitch decks, and outreach templates as we iterate on messaging
Travel to conferences and customer meetings to build relationships and close business
Required Experience
5-10 years in B2B sales, with at least 3 years selling infrastructure, cloud compute, or developer tools to technical buyers
Proven track record of sales and business development excellence, exceeding quota and building pipeline in early‑stage or high‑growth environments
Strong existing network in target verticals (fintech, legal tech, insurance, AI/ML infrastructure, robotics, or cybersecurity)
Technical fluency: ability to understand and articulate TEEs, confidential computing, AI inference, and competitive solutions (AWS Nitro, Azure Confidential Computing)
Experience using modern sales tools (Attio/HubSpot/Salesforce, LinkedIn Sales Navigator, Apollo, or similar)
What Makes You Stand Out
Experience selling into CISOs, CTOs, VPs of Engineering, or compliance officers at 50-500 person companies
Comfortable running technical workshops and discussing ML workloads, attestation, and privacy guarantees
Scrappy and founder‑mode: you build processes rather than wait for them
Thrives in ambiguity and can shift between cold calling, demos, pilots, and conferences in the same week
Credibility or relationships in privacy‑focused tech communities, AI infrastructure circles, or regulated industries
Personal Attributes
Hungry and creative: You find ways to open doors and don't take no for an answer
Technically curious: You enjoy learning complex concepts and translating them into benefits that resonate with buyers
Low ego, high urgency: Comfortable as one of the first non‑technical hires on a deeply technical team
Execution & Process‑focused: You move fast, iterate, and measure what matters; you build repeatable, scalable processes
Relationship‑driven: You build genuine connections and leverage your network to accelerate deals
Our Team & Culture
You'll join a small, agile, highly technical founding team building at the intersection of AI, privacy, and infrastructure.
We value:
Directness and curiosity
Bias toward action and ownership
This is not a corporate environment, you'll wear multiple hats, challenge assumptions, and contribute far beyond traditional sales responsibilities.
Location & Logistics
Start Date: February 2025
Travel: 10-20% for conferences, customer meetings, and industry events
Reporting: Directly to Matt Kummell, Chief Commercial Officer, with close collaboration across the founding team
Our Targets
We're focused on companies that care deeply about privacy but are not yet bound by heavy compliance frameworks like HIPAA or ISO 27001 (we're actively working toward these certifications).
Ideal customers include:
Financial services using AI on sensitive transaction data
Legal & insurance teams analyzing proprietary documents
Robotics companies processing telemetry or operational data
Government & entertainment organizations with strict data sovereignty requirements
Target company size: 20-100 employees, primarily in the US and Europe.
Why Now?
AI infrastructure demand is exploding, and privacy requirements are tightening across every industry. Enterprises want alternatives to OpenAI and hyperscalers that offer real, verifiable privacy, strong performance, and sane economics.
Near.ai is positioned at the center of this shift. This role gives you the opportunity to shape how this technology enters the market-at exactly the right moment.
How to Apply
Submit your resume along with:
A brief note (2-3 paragraphs) on why you're excited about Near.ai and how your experience/network positions you for success
3-5 companies or contacts you'd target in your first 30 days - and why
Top candidates will also receive a take‑home exercise to assess pipeline-building and outbound strategy.
We value
ECOSYSTEM-FIRST: always put the health and success of the ecosystem above any individual's interest
OPENNESS: operate transparently and consistently share knowledge to build open communities
PRAGMATISM OVER PERFECTION: find the right solution not the ideal solution and beat dogmatism by openly considering all ideas
MAKE IT FEEL SIMPLE: strive to make the complex feel simple so the technology is accessible to all
GROW CONSTANTLY: learn, improve and fail productively so the project and community are always becoming more effective
NEAR is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. NEAR is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please let your recruiter know during the interview process.
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$115k-195k yearly est. 4d ago
Technical Account Manager
Bland.Ai, Inc.
Senior account manager job in San Francisco, CA
About Bland AI
At Bland, we're building the most human AI phone agents in the world.
We're a Series B startup backed by Emergence Capital, Y Combinator, and the founders of PayPal and Twilio, and we've raised $65M to reimagine the future of customer communication. Today, we're a 60‑person team powering voice automation for companies like Better.com, helping them deliver friendly, helpful, and human‑like conversations at massive scale.
And now we're hiring our next game‑changing teammate: a Technical AccountManager (TAM) who lives at the intersection of customer success, and solutions.
Why this role exists
We need someone who will take control of post‑sales, enforce clarity, and drive customers to value fast. Someone who doesn't wait for direction, they build the plan, run the room, unblock deployments, collapse timelines, and turn customer confusion into clean, repeatable execution. Someone who can stabilize accounts, surface real risks, tighten the feedback loop, and aggressively identify expansion opportunities.
What you'll do
Drive Customer Outcomes - You'll own the post‑sales journey end‑to‑end, ensuring every customer launches quickly, hits quantifiable KPIs, and sees unmistakable ROI from our agents. That means diagnosing blockers before they become problems, pushing customers toward high‑value use cases, and turning every deployment into a measurable win for both their business and ours.
Cross‑Functional Problem Solving - Partner with forward‑deployed engineers to troubleshoot issues, accelerate resolutions, and ensure customers stay successful in production.
Proactive Technical Guidance - Educate customers on best practices, new features, and optimization strategies, helping them get more value from Bland with every interaction.
Customer Growth & Expansion - Work closely with customers to uncover new use cases, map expansion opportunities, and translate insights into actionable growth plans.
Executive & Technical Communication - Engage confidently with stakeholders at every level, simplifying complex AI behavior into clear recommendations that drive adoption and outcomes.
High‑Ownership, High‑Velocity Mindset - Operate with positivity, pace, and accountability in a fast‑moving startup environment where speed, precision, and customer obsession matter.
Driver of Customer Outcomes - Help customers achieve measurable business results with the most friendly, helpful, and human‑like AI phone agents in the world.
Qualifications
Technical Foundation (CS/Engineering or Equivalent Experience) - Degree or equivalent hands‑on experience enabling deep understanding of customer architectures and AI workloads.
5+ Years in Technical Customer‑Facing Roles - Experience as a TAM, Technical Lead, Solutions Architect, Customer engineer or similar role owning post‑sales success and enterprise customer outcomes.
API & Integration Fluency - Comfortable reading/writing REST/JSON, interpreting logs, querying data with SQL and understanding how systems integrate in production.
Escalation & Incident Management - Skilled in resolving complex issues, guiding senior stakeholders, and driving clarity during high‑pressure situations.
Strong Communication Skills - Able to simplify technical concepts for executives and dive deep with practitioners.
High EQ & Customer Advocacy - Builds trust quickly, navigates competing priorities, and proactively guides customers toward best practices through structured touchpoints such as MBR/QBRs.
Cross‑Functional Collaboration - Proven success partnering with Sales, and Engineering, to drive adoption and growth.
Thrives in Fast‑Paced Environments - High‑ownership operator who excels in rapid, high‑impact cultures.
Nice to haves
Startup experience or early‑stage TAM experience
Experience with AI/ML, conversational AI, or telephony systems
Familiarity with debugging distributed systems, logs, or APIs beyond REST/JSON
Background working with voice workflows, call flows, or contact center tech
Experience building TAM playbooks or customer onboarding frameworks
Why You'll Love This Role
You get to build real AI systems that talk, reason, and help humans at scale and you're the one bringing that magic into production for customers across entire industries.
You'll be part of a small, elite team at the frontier of voice AI, with massive ownership and the chance to define what “best‑in‑class technical accountmanagement” means in the age of LLMs.
And if we do this right? You will have a measurable, outsized impact on Bland's growth curve.
Compensation & Perks
Salary: $120k - $180k base + meaningful equity + benefits.
Gorgeous office in Jackson Square, San Francisco (rooftop views & great coffee shops nearby).
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$120k-180k yearly 19h ago
Enterprise Technical Account Manager - ROI & Strategy
Menlo Ventures
Senior account manager job in San Francisco, CA
A dynamic tech company is seeking a Senior Technical AccountManager to oversee enterprise onboarding and accountmanagement. In this role, you will lead onboarding efforts, ensure enterprise customers derive maximum value from the product, and serve as a strategic advisor. Candidates should have over 5 years of experience in technical accountmanagement, possess strong organizational skills, and demonstrate exceptional communication abilities. This position offers a hybrid work setup and competitive compensation including equity.
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$123k-174k yearly est. 2d ago
Technical Account Manager
Cloud Buddy
Senior account manager job in San Francisco, CA
As a Technical AccountManager (TAM) at Cloud Buddy, you will serve as the primary point of contact for our valued clients, ensuring their technical needs are met and their cloud IT solutions are optimized for maximum performance and efficiency. You will play a crucial role in building and maintaining strong client relationships, providing technical guidance, and facilitating collaboration between clients and our technical teams.
Requirements
Responsibilities:
Client Relationship Management: Develop and maintain strong, long-lasting relationships with assigned clients. Understand their business objectives and technical requirements.
Technical Consultation: Act as a trusted advisor to clients, providing expert technical guidance, best practices, and recommendations to maximize the value of our cloud IT solutions.
Account Planning: Collaborate with clients to create and execute account plans that align with their strategic goals and ensure the successful implementation of our services.
Issue Resolution: Proactively identify and address technical issues or challenges faced by clients. Work closely with internal technical teams to facilitate timely resolutions.
Performance Optimization: Monitor and analyze the performance of clients' cloud IT solutions. Identify opportunities for optimization and efficiency improvements.
Product Knowledge: Stay up-to-date with our product offerings and industry trends to effectively communicate features, benefits, and enhancements to clients.
Escalation Management: Manage and elevate client issues as needed to ensure prompt resolution and client satisfaction.
Training and Documentation: Provide training and documentation to clients as needed to help them understand and use our cloud IT solutions effectively.
Account Growth: Identify opportunities for account expansion and work with sales teams to drive upsell and cross-sell opportunities.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred).
Proven experience in a technical accountmanagement role, preferably in the IT or cloud services industry.
Strong technical background with a deep understanding of cloud computing and IT infrastructure.
Excellent communication, presentation, and interpersonal skills.
Strong problem-solving and analytical abilities.
Customer-focused mindset with a commitment to delivering exceptional service.
Ability to manage multiple client accounts and prioritize tasks effectively.
Familiarity with cloud platforms such as AWS, Azure, or Google Cloud is a plus.
Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified Azure Administrator) are advantageous.
If you are a technical expert with a passion for helping clients succeed in their cloud IT journey, we encourage you to apply for the Technical AccountManager position at Cloud Buddy. Join our team and make a significant impact on our clients' success. To apply, please upload your resume outlining your relevant experience and why you are the ideal candidate.
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$123k-174k yearly est. 4d ago
Technical Account Manager - Enterprise
Magic Patterns
Senior account manager job in San Francisco, CA
Hi, I'm Alex, co-founder at Magic Patterns. You'll notice below one of our core values is "obsessed with customers." As an AccountManager / Customer Success, you will embody that every day!
And you will literally reinvent how software is built. Today, thousands of teams use Magic Patterns to ship software faster. Our mission to help product teams go from idea to production has landed us Fortune 500 customers and a beloved community. But it's always day 1. And we need your help!
If you like startups, AI, and fun, fast-paced environments: we can't wait to work with you.
How we work:
We believe in purposeful hiring and hiring only A‑players. We are a small and mighty team with an office in San Francisco and others distributed across North America.
Our values:
Optimize for action - anything that can be done in hours, can be done in minutes.
Trust the data - it is ok to be wrong; we use data to drive decisions.
Obsessed with customers - without our customers, we are nothing.
Ownership - insist on high standards and craftsmanship.
Spread the magic - for many people, Magic Patterns is "magic." Be proud of your work and have fun!
In this role, you will:
Offer onboarding, implementation, and adoption support for customers
Deliver product integration consultation and post‑sale Enterprise guidance to enable seamless technical implementations
Support completion of security questionnaires in a cross functional team
Step in to support large identity implementations requiring ongoing technical guidance, including SSO, SAML, and enterprise authentication systems
Collaborate with engineering teams to identify technical improvement opportunities and influence the product roadmap based on customer needs
Build technical documentation, best practices guides, and enablement materials to scale customer success efforts
Work together with founder and account executives to ensure comprehensive customer success
Your background and skill sets look like:
2+ years experience in B2B SaaS
Prior experience at an early‑stage AI company (Seed to Series C preferred)
Strong technical and design fluency-you've worked with software teams before, and you can comfortably explain component libraries
Comfortable in ambiguity-you know how to build structure in a fast‑moving, zero‑to‑one environment
Entrepreneurial spirit and first principles thinking
Bonus points if you have:
You have used tools like Magic Patterns before
You know how to code
Experience with bottoms‑up adoption funnels and PLG
Previous founder, early operator, or first customer success hire
Compensation and benefits:
Rapid career growth at one of the fastest growing Series A companies
Competitive salary and equity package
15 days off PTO
Health, dental, and vision coverage
Fun team offsites and events - we went to Mexico last year!
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$123k-174k yearly est. 2d ago
Technical Account Manager
Fable Security
Senior account manager job in San Francisco, CA
AI-driven threats and human error are today's biggest enterprise security risks. Cybercriminals don't hack systems-they exploit people. Human errors drive 70% of security breaches, making human behavior the primary and growing attack surface. At Fable, we believe that the right tools can convert people from targets to another layer of defense.
Fable is the human risk platform that directly shapes employee behavior. Designed for simplicity and enterprise scale, our agentic platform synthesizes complex employee data, pinpoints risky behaviors, and deploys highly relevant interventions to people automatically, in real time, right where they work.
Backed by Redpoint Ventures and Greylock Partners and founded by early Abnormal Security team members, Fable is solving cybersecurity's biggest challenge in a multi-billion-dollar market. Our team includes alumni from Meta, Twitter, Flexport, and top-tier universities like Waterloo, Columbia, Berkeley, Purdue, CMU, Stanford, UCLA, and USC. We are experiencing explosive growth, making this a career-defining opportunity to join and shape the future of security.
Role Summary
As a Technical AccountManager, you will own the post‑sale technical relationship for a portfolio of customers. You'll lead onboarding and implementation, drive adoption and value realization, surface product feedback, and act as the bridge between our customers and our product/engineering teams. Your goal is to deliver measurable ROI, reduce time‑to‑value, and foster long‑term renewals and expansion.
Key Responsibilities
Onboarding & Implementation
Lead technical kickoff calls and project‑manage the implementation process
Configure integrations, data feeds, and custom workflows to meet customer needs
Develop detailed onboarding plans with timelines, milestones, and success criteria
Customer Enablement & Adoption
Conduct regular health checks and usage reviews
Deliver tailored training sessions
Identify and mitigate adoption blockers; proactively surface risk signals
Advise customers on developing and operationalizing a human risk program roadmap, from baseline awareness to measurable culture change
Partner with CISOs and security leaders to integrate Fable's behavioral insights and automation into their larger cybersecurity strategy
Provide best-practice frameworks for maturing human risk management over time
Technical Advocacy & Escalation
Serve as the primary technical contact for your accounts
Triage and prioritize support tickets, collaborating with Engineering
Escalate critical issues and drive resolution through cross‑functional coordination
Value Realization & Expansion
Build business‑case analyses and ROI reports to demonstrate realized value
Quantify the maturity and impact of customers' human risk programs, translating behavioral improvements into business-level outcomes
Partner with AEs on upsell and renewal conversations
Identify expansion opportunities
Product Feedback & Roadmap
Collect and synthesize customer feedback, feature requests, and competitive insights
Evangelize new product capabilities and beta programs
Liaise with Product and Engineering to influence roadmap priorities
Relationship Management
Develop trusted advisor relationships with technical and security stakeholders (e.g., CISOs, SecOps)
Coordinate Quarterly Business Reviews (QBRs) to align on goals, KPIs, and success metrics
Qualifications
3-5 years of customer‑facing technical roles in a SaaS environment (e.g., TAM, Solutions Engineer, Implementation Specialist)
Proven track record driving technical implementations and adoption for mid‑market or enterprise customers
Strong project management skills with attention to detail and accountability
Exceptional written and verbal communication skills; able to present to both technical and executive audiences
Customer‑obsessed mindset with a bias for proactive problem‑solving and escalation management
Experience in cybersecurity, risk management, or compliance domains
Nice‑to‑Haves
Familiarity with SIEM, IAM, UEBA, or SSO platforms
Prior background in high‑velocity startup environments
Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience
What We Offer
Competitive base salary + bonus on renewals and expansions
Equity in a venture‑backed, high‑growth company
Comprehensive benefits: health, dental, vision, 401(k) with match
Flexible PTO
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How much does a senior account manager earn in Millbrae, CA?
The average senior account manager in Millbrae, CA earns between $60,000 and $148,000 annually. This compares to the national average senior account manager range of $57,000 to $128,000.
Average senior account manager salary in Millbrae, CA
$94,000
What are the biggest employers of Senior Account Managers in Millbrae, CA?
The biggest employers of Senior Account Managers in Millbrae, CA are: