Senior client service specialist full time jobs - 53 jobs

**Job Family:** Buildings **Req ID:** 491461 Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. We are improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn't just about improving buildings; it's about creating perfect places that improve people's lives. **Transform the everyday with us!** Our **Service Specialists** perform assigned tasks on automation systems. Tasks include service agreement maintenance, projects, and on-call (time and material) service. Responds to emergency service calls as directed during regularly scheduled hours and after hours as needed. Our ServiceSpecialists are the face of Siemens, and your expertise and regular interaction with the customer will help them save energy and money, as well as create a more sustainable future for our environment. **As a** **Service Specialist,** **you will: ** ** ** + Execute digitalization and standard service operations strategies + Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel + Follow safety requirements as outlined by Siemens and customers and successfully completes assigned training as outlined in the training path + Follow mandatory policies, procedures, and standards, may coordinate with contractors on job sites, maintains tools and test equipment + Support after hours during on-call rotation, responds to service calls (emergency and on-site) as assigned. Performs repairs as directed on all automation system types + Be responsible for completing service ticket documentation per the policy, follow and maintain preventive maintenance schedules + Maintain complete and accurate documentation of services performed and generates reports within Siemens tools + Provide instructions to customer personnel regarding proper system operations and assists with training + Identify and reports system discrepancies, suggests system upgrade opportunities, and may assist in pricing of repairs and upgrades to existing agreement and performs system checkout and startup on projects + Work overtime when needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments) + Work rotational on-call and/or minimal overnight travel + Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs performs other duties as assigned **You will make an impact with these qualifications:** _Basic Qualifications: _ _ _ + 1+ years of experience servicing electronic control or HVAC equipment + Electro-mechanical experience (either in a previous role or through education) and user PC/software skill + Ability and willingness to work in a variety of circumstances, including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions + Must be able and willing to use hand tools, laptop, email, smartphone, and tablet as well as carrying and moving equipment and tools weighing up to 75 pounds unassisted + Experience with Microsoft Office (Word, Excel, and Outlook) + Ability and willingness to work overtime when needed + Must be 18 years of age and possess a valid driver's license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program + Legally authorized to work in the United States on a continual and permanent basis without company sponsorship _Preferred Qualifications:_ + High school diploma or state-recognized GED + Specialized skill training/certification + 1+ years of experience installing and servicing electronic control or HVAC equipment + Knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations + Engineering and programming (PLC or BMS) background + Knowledge of building system communication protocols (BACnet, Modbus, TCP/IP) **Ready to create your own journey?** Join us today! **About Siemens** We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. **Our Commitment to Equity and Inclusion in our Diverse Global Workforce** We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. \#LI-TAG \#VeteranCareers #TransitioningServiceMember #MilitarySpouse hvac controls, building controls, programming, hvac field technician, heating, ventilation, air conditioning, direct digital control, apogee, Desigo, Modbus, Tridium, Niagara, Alerton, commissioning, LonWorks, BACnet, DDC, BMS, building management, mechanical systems, system integration **Curious to see what** **a** **Building Automation Specialists do** **es** **every day?** Youtube Video (************************************************* $49,195 $84,334 **Organization:** Smart Infrastructure **Job Type:** Full-time **Category:** Engineering

**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Brookdale is hiring a Director of Clinical Services Specialists! This individual is well versed in clinical operations and understands state regulations. Compact license covering the state of Indiana required! This is a traveling role and at times will require a 10 day on 4 day off schedule Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience Education as required to obtain state nursing license (LPN/LVN or RN). Nurse management, senior living, or post-acute care experience preferred. Basic typing skills along with a working knowledge of personal computing and word processing software are required, preferably in a Microsoft Windows environment. Certifications, Licenses, and Other Special Requirements LPN/LVN or RN license. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage Use hands and fingers to handle or feel On-Call on an as needed basis Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Potential injury from transferring, repositioning, or lifting residents Talk or hear Taste or smell Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Requires Travel: Occasionally Vision Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Brookdale is an equal opportunity employer and a drug-free workplace. Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change. Supervises licensed nurses and other direct care staff within the community. Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Health and Wellness Director. Travels within the division as assigned to support management vacancy, start up, vacations, etc. Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs (if required by State Regulations) and/or Lead Resident Care Associates. May also supervise Resident Care Coordinators and Supervisor, Resident Care. Assigns and directs work of subordinates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Provides training, supervision, and monitoring of associates in the administration of medications as described/allowed in Nurse Practice Act, to include auditing of medication administration records. Provides training and education to resident care associates on an ongoing basis with classroom in-services, and situation-specific training. Supervises the maintenance of resident charts and reviews documentation performed by care giving staff. As described and allowed in the Nurse Practice Act, assesses health, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident's opportunity to remain in their environment. Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of resident's need for scheduled appointments. Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Act. Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale. Performs ongoing assessment/observation of residents' physical and psycho-social needs and coordinates with other departments to assure quality, proactive care. Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident's legally responsible party/family of resident's condition and reactions. Prepares Physician Visit Form and reviews and updates resident chart. Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services. Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed. Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through. Participates in department quality improvement activities. Assists in keeping the environment safe for associates to reduce the occurrence of Workers' Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated. Shares on-call and manager on duty responsibilities/shifts as required. Strengthens clinical process within the community until permanent replacement is identified. Supports other requirements within the division as assigned. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves. The Senior Workplace Services Specialist will maintain an enjoyable working environment while being an informational hub for employees. Working alongside the Facilities and Workplace Services Team, you will help support and grow a positive office environment while keeping the office running efficiently and upholding the AppFolio values. Your impact * Office Reception & Coordination: * Delivers and maintains a positive, welcoming reception experience, including greeting all employees and visitors, and directing them to the correct building location. * Assists with day-to-day operations with an internal customer focus mindset - the employees are our customers. * Assists the Facilities and Workplace Services Manager with the Facilities Ticketing System. * Through listening to our employees and observation, assist with identifying areas of improvement in the office and suggest creative solutions to improve these areas monthly. * Office Events & Programs: * Supports the Facilities and Workplace Services Manager with the planning and execution of office events and holidays, including ordering, setup, and breakdown of decorations. * Supports the Food & Beverage team with receiving orders and feedback. * Supports the Facilities and Workplace Services Manager with on-site Perks programs and on-site Wellness programs. * Safety & Security: * Supports the Facilities and Workplace Services Manager with emergency planning, documentation, training, and drills (yearly ERP updates, CPR/AED/First-Aid certifications). * Manages Floor Warden Program (awareness, zones, training with AK Preparedness). * Hosts annual safety meetings. * Manages Everbridge Software (admin, training, integrations). * Supports Real Estate Operations in IIPP/WVPP (hazard assessments, Employee Recognition Program). * Manages WELL Health & Safety Rating Certification renewals. * Onboarding: Assist with the new hire onboarding process and terminations. * Special Projects: Be the on-site point of contact for projects at our Columbus, Ohio office. Qualifications * Communication: Excellent written, verbal, and interpersonal communication skills across all levels of audiences. Great storyteller and facilitator. * Self-Directed: Ability to independently identify, prioritise, and complete tasks. * Problem Solving: Approaches challenges and situations with a positive mindset and identifies solutions. * Flexibility/Adaptability: Ability to quickly adapt to last-minute requests and changes that arise on a day-to-day basis. * Team Player: Must be able to be a team player and work with all levels of the company employees, as well as suppliers and contractors. * Influence & Negotiation: Strong listening skills for internal clients and external providers. * Fostering Teams: Adherence to team values, fostering teamwork, and strong relationships. * Customer Experience Oriented: Strong commitment to exceptional internal/external customer experiences. Must have * High school or GED Graduate. * Ability to influence and motivate others, drive collaboration, engage in team building, and liaison between diverse stakeholder groups. * At least four years of experience in a facilities, workplace services, or customer-facing roles. * Proficient in the Google Workspace. Location: Columbus, OH Find out more about our locations by visiting our site. Compensation & Benefits The compensation that we reasonably expect to pay for this role is: $64,000 to $80,000 [base pay]. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, experience, and internal equity. Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type. Regular full-time employees are eligible for benefits - see here. #LI-MM1 About AppFolio AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com. Why AppFolio Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves. Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills. Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities. Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed. Paddle as One. Learn more at appfolio.com/company/careers Statement of Equal Opportunity At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That's why we're a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you're always welcome at AppFolio. By submitting this form, I acknowledge I have reviewed AppFolio's Privacy Policy.

Full-time Description Plunkett's Pest Control is a family-owned company with more than 110 years of service across the Midwest. With offices in Fridley, MN and Columbus, OH, we provide trusted pest and wildlife management solutions while offering stable, long-term career opportunities in a supportive team environment. Our Core Four Values - We live by our Core Four, and you will too: Leave No Doubt You Care - Put people first and solve problems with empathy. Own It - Be accountable, follow through, and take pride in your work. Grow to Control Our Destiny - Seek opportunities to grow your route and re-sell our value every time. Shape our Legacy - Improve what you touch and help carry forward our 100+ years of service excellence. Position Overview The Client Service Specialist II manages residential customer interactions from start to finish, including consultative sales, scheduling, billing, and follow-up. This role requires strong verbal and written communication skills, attention to detail, and confidence in guiding customers toward appropriate service solutions. Specialists in this role independently handle residential pest control sales and scheduling, and are trained to support wildlife service sales during periods of increased demand. Success depends on balancing customer experience with operational accuracy, particularly in scheduling and documentation. Core Responsibilities Manage inbound customer interactions via phone and email Conduct consultative sales conversations, including needs assessment, service recommendations, pricing discussion, and closing Accurately schedule residential pest control and wildlife service appointments, ensuring correct service type, timing, and account details Communicate payment expectations clearly and professionally, including discussing balances, resolving basic billing questions, and supporting client collection efforts Document customer interactions clearly and thoroughly in CRM systems to support service delivery, billing, and collections Provide backup support for wildlife service inquiries, sales, scheduling, and payment processing within established service guidelines Meet call quality, documentation, productivity, and collections-related performance standards in a fast-paced contact center environment Qualifications & Skills Minimum of 2 years of experience in a customer service or contact center role requiring regular use of CRM or ticketing systems Strong soft skills, including empathy, active listening, and professional assertiveness Demonstrated consultative selling ability High attention to detail, with a strong emphasis on scheduling accuracy Ability to remain calm and solution-focused during complex or emotionally charged interactions Ability to type efficiently and accurately while documenting customer interactions in real time (minimum 40 WPM) Proficiency with Microsoft Office and CRM-based systems High school diploma or equivalent and authorization to work in the U.S. Requirements Work Environment & Physical Requirements Prolonged sitting and computer use in a contact center or office environment Ability to occasionally lift up to 20 lbs Sustained focus despite frequent interruptions and competing priorities Overtime may be required during peak seasons, including occasional Saturdays Compensation & Benefits Base hourly pay range: $19.00 - $23.00 per hour Additional performance-based bonus opportunities that historically adds an additional $2.50-$4.00 per hour, on average Comprehensive benefits package including medical, dental, vision, life insurance, short- and long-term disability, and 401(k) Paid training, ongoing development, and internal career opportunities Plunkett's Pest Control is an equal opportunity employer committed to a respectful and inclusive workplace. Salary Description $19.00 - $23.00 Per Hour + Bonus

Leading EDJE is seeking a tech-savvy, relationship-driven Client Success Specialist to partner directly with our Chief Strategy Officer (CSO). This is not your typical administrative role - it's a front-row seat to strategic growth. You'll serve as the CSO's right hand, keeping operations running smoothly, engaging with clients, and collaborating with teams across the company. We're looking for someone who thrives in a fast-paced, high-energy, team-first culture, has a strong grasp of technology and B2B sales, and can seamlessly blend organization with action. If you enjoy being client-facing, adding value in meetings, and ensuring execution with precision and follow-through, this could be the perfect career move for you. This full-time, salaried position offers flexibility in work location with a preference for candidates local to the Greater Columbus area. The role will be available to start in March 2026. CONSULTING ENVIRONMENT As part of Leading EDJE, you'll have the opportunity to work closely with executive leadership and cross-functional teams to deliver impactful results for clients and internal stakeholders. You'll help drive sales strategy, support client engagements, and act as a bridge between the CSO, marketing, delivery, and other internal teams. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple priorities while ensuring follow-through and completion on action items. RESPONSIBILITIES Keep Things Moving Manage the CSO's calendar, meetings, and travel efficiently. Organize and maintain client-facing materials, SOWs, sales presentations, and reports. Stay on top of key deliverables, deadlines, and CRM updates (Salesforce or HubSpot). Run reports, track extensions, and maintain data hygiene in CRM systems. Client Engagement & Support Attend client meetings to capture notes, action items, and follow-ups. Support client onboarding, engagement, and experience initiatives. Serve as a trusted point of contact between clients, marketing, and delivery teams. Farm accounts, track interactions, and help advance B2B sales opportunities. Drive Sales & Operational Excellence Collaborate with Sales, Marketing, and Delivery to support strategic initiatives. Ensure the sales pipeline is accurate and actionable through CRM management and reporting. Assist in planning and executing quarterly business reviews, revenue meetings, and team sessions. Contribute to high-completion, high-impact follow-through across all projects and engagements. QUALIFICATIONS 3+ years of experience in sales support, executive assistance, or related roles - ideally in a B2B tech or consulting environment. Solid understanding of technology and sales cycles; able to grasp technical concepts quickly. Exceptional organization skills, detail-oriented, and able to prioritize in a fast-paced environment. Experience with Microsoft Office, Google Workspace, and CRM platforms (Salesforce, HubSpot). Strong communication skills, polished and personable, with the ability to add value in client-facing situations. Self-starter with a high “say-do” ratio; thrives on executing and following through. ADDITIONAL QUALIFICATIONS Experience supporting C-level executives in high-growth, fast-paced teams. Familiarity with proposals, RFPs, and sales enablement tools. Previous exposure to B2B sales strategy or client relationship management. Experience in a consulting environment with tech-focused solutions. COMPENSATION Base: $85,000-$105,000/year Bonus-eligible

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a seasonal Adventure Readiness Specialist, you are a critical part of the Rivian Service team during our peak seasonal period, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you'll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner's journey continues uninterrupted. This temporary role is also an exciting entry point, offering an expected 6-month, hands-on, rotational development experience that provides a comprehensive overview of our entire service operation. While this is a seasonal, temporary role, it will allow you to build skills that can prepare you for a potential future career as a Technician, Service Advisor, or Parts Advisor. Responsibilities This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor. Qualifications HS Diploma or GED preferred. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Pay Disclosure The hourly range for this role is $18.17 - $20.80 for Ohio based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian's 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. HS Diploma or GED preferred. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor.

Germain Motor Company Desktop Support Engineer Columbus, OH At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. As a Desktop Support Engineer, you will provide hands-on technical support for our Columbus-area dealerships and assists other rooftops via remote ticket support when local demand allows. This role focuses on resolving day-to-day user issues, provisioning devices and accounts for new hires, and keeping dealership operations running smoothly. Responsibilities: Provide on-site support for Sales, Service, Parts, F&I, Accounting, and administrative teams. Troubleshoot Windows 10/11, printers/scanners, browsers, Microsoft 365 apps (Outlook, Teams, OneDrive), and dealership applications. Resolve and document help desk tickets; prioritize based on operational impact (e.g., service drive down, F&I outage, access issues). Provision and set up laptops/desktops for new hires and replacements (imaging/Autopilot/Intune enrollment, standard apps, updates). Deliver a white-glove onboarding experience: device ready, access working, core apps configured before day one. Support identity/access issues (password resets, MFA enrollment, conditional access prompts) following established processes. Perform basic connectivity troubleshooting (wired/wireless) and escalate network changes as needed (office moves, device swaps, new drops/ports, Wi-Fi coverage issues), then confirm completion with end users. Create/update simple documentation and known fixes to reduce repeat issues and improve consistency. Requirements: 2+ years of desktop support / help desk experience (or equivalent). Strong Windows troubleshooting skills (hardware, drivers, profiles, performance, printing). Experience supporting Microsoft 365 and common endpoint/access workflows (passwords, MFA). Working knowledge of basic networking concepts (DHCP/DNS, Wi-Fi troubleshooting) and printer networking. Clear communicator with strong customer service instincts; able to support non-technical users in a high-up time environment. Full-time, on-site in Columbus dealerships. Monthly travel to Louisville or Ann Arbor. Ability to lift and move IT equipment up to ~50 lbs (PCs, monitors, printers). Occasional early/late coverage during outages or critical operational needs. Preferred: Experience with Intune/Autopilot and Entra ID (Azure AD) concepts. Familiarity with Conditional Access and endpoint protection tooling (e.g., Defender). Basic PowerShell for repeatable troubleshooting tasks. Dealership, retail, or other operationally critical IT experience. Experience supporting automotive dealership platforms, including DMS and CRM systems (e.g., CDK, Reynolds & Reynolds, Tekion), and coordinating access/troubleshooting with vendor support as needed. Germain Offers: Comprehensive Coverage & Health, Dental and Vision Insurance 401(k) Savings Plan with Employer Match Paid Vacation/Company Holidays Competitive Wage Plans Ongoing Professional Development and Internal Promotions Company Outings and Activities Employee Discounts Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed. For immediate consideration, visit us at GermainCareers.com . We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Inteldot has over 14 years in the life sciences industry with allocations across Puerto Rico, the United States, Europe, and Japan. This is a great opportunity for one of our leading clients in the USA. Employment Type: Contract / Full-Time Shift: Administrative (8:00AM - 5:00PM) unless the project demands. Job Description We are looking for a highly skilled Technical Packaging Specialist to play a pivotal role in ensuring the efficient, safe, and compliant packaging of biotechnology and pharmaceutical products at New Albany, Ohio. In this position, you will provide technical expertise and support to optimize packaging processes, equipment, and systems, ensuring alignment with regulatory standards and operational objectives. As part of a cross-functional team, you will collaborate closely with engineering, quality assurance, and production to uphold product quality and continuously improve packaging operations. Functions Responsible for executing packaging design, validation, and implementation activities in alignment with client engineering standards, project scope, and regulatory requirements. Hands-on technical expertise in packaging systems ensuring that all packaging-related deliverables meet quality, safety, and compliance expectations throughout the project lifecycle. Coordination experience, and the ability to interface effectively with engineering, quality, and operations teams. Requirements Bachelor's degree in engineering, Computer Science, Life Sciences, or related field Experience: 5+ years of experience in packaging design, validation, or equipment integration, preferably within pharmaceutical, biotechnology, or life sciences industries. Proven experience with packaging systems, machinery, and process optimization in a manufacturing setting. Familiarity with cGMP, validation protocols (DQ, IQ, OQ, PQ), and FDA regulations. Experience with AutoCAD, SolidWorks, or equivalent CAD software, Office 365 Proficiency in e-Builder, MS Project, or other project management tools preferred. Strong project management and communication skills Bilingual (English/Spanish) Important Note This is an onsite role based in Ohio. No travel, relocation, visa sponsorship, or work permit support will be provided by the client.

The SBA Client Specialist Sr works with Product Specialists, Borrowers, Sellers, Attorneys, Brokers, EROs, Underwriters, Closers, Title Companies and the banking Markets to collect due diligence and promote the loan closing process. Duties & Responsibilities: Coordinates interaction between these parties all within the defined SBA loan closing SLA of 30-45 days. Assists other colleagues with difficult situations or customers. Prepares SBA Loan commitment letters and application documents. Responsible for initial SBA Compliance and preparing the loan commitment package. Reviews other Client Specialists' commitment letters for accuracy. Orders third party reports and provides to correct parties for review. Subject matter expert in the SBA lending process. Engages with the customers daily to discuss, explain and mentor the prospective borrowers through the nuances of SBA lending. Coordinates with all parties to establish closing date. Schedules closing and arranges the distribution of docs. Other duties as assigned. Basic Qualifications High School Diploma A minimum of three years of experience with consumer or business banking loans, and customer service, sales, or client management Preferred Qualifications: Excellent organizational, multi-tasking and time management skills Ability to work in a fast-paced, production environment. Experience with SBA lending Experience with Huntington Business Banking & Velocity programs Very strong Sales/Customer Service skills Strong written and verbal communication skills to include the ability to interact with internal and external customers to achieve positive results. Experience with Microsoft Office software and other HNB systems. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

The Client Support Specialist is responsible for supporting all branches, accounts receivable, and billing. Along, with establishing and maintain other vendors and MSP's. This individual will be responsible for 1.) Training branches, Onsites/Workforce Managers on internal systems and external systems ie. MSP systems. 2.) Collect, enter, and update all MSP accounts, time, expenses, or any other expenditure. 3.) Work with MSP accounts to collect overdue payments and maintain standings. 4.) Perform daily, weekly, and monthly audits on MSP accounts. This is a full-time (Monday - Friday) On-Site position that is located at our headquarters office in Columbus, Ohio. Surge is a national leader with over 50 years of experience providing quality staffing and innovative workforce solutions. We take priority in building personal, long-term partnerships with our clients, and ensuring that each placement is the right fit. We are unlike other staffing agencies in that we take the time to get to know your company and its goals. Our national network has connected more than 122,000 employees on an annual basis and growing. Primary Functions Training all Branches, Onsite/Workforce Managers on internal systems and duties, along with training all Branches on external systems (MSP Software) Attend weekly conference calls with vendors and MSP. Research missing/incorrect time in MSP software to dispute or resolve so that time can be entered. Enter missing/incorrect time in MSP software so that the account can be brought current. Contact and work with MSP to set up accounts correctly. Issue user name and passwords for MSP accounts to branches that will be using the new MSP. Handle incoming calls from office needing help with MSP, order entry, creating orders, general questions, or a sound board for the offices. Send weekly audits to the offices that have MSP accounts, Missing items that have not been uploaded in to the MSP accounts. Research Avionte for missing items that are needed for Audit, Missing Hours, and Missing items for Audit. Contact, Establish, and Send out request to office to attend Training calls with MSP. Work Directly with several customers, being the Point of Contact for any and all issues the customer may have. Set up follow up meetings with offices and the local customer for certain locations. Travel to offices or onsite locations to provide additional training. Assist with accounts receivable, sending invoices, doing collections calls. Research closed accounts, analyze markups, profit, make decisions on whether we should regain the business. Make phone calls to the researched closed accounts and set up appointments, as well as offer our services. Provide offices and updated documents about their MSP account, establish quick references on how to. Send out daily open orders to the offices that need filled. Backup Offices that you are working out of. Assist with processing associates, answering phones, and emails to customers. Qualifications Worked as a District Manager, Branch Manager, or Senior Staffing Specialist 3 years' experience working with internal systems. Ability to access areas where needed people, information or equipment are located. Ability to understand and accurately apply basic math skills. Proficiency with Microsoft Word, Excel, PowerPoint, Outlook and Internet. Ability to make competent use of work related equipment and materials. Ability to remember information (e.g., policies, procedures) or locate resources to find information as needed. Ability to travel to various locations (e.g., customer sites, other company offices) as needed. Ability to communicate effectively and tactfully with others. Equal Opportunity Employer Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Job Type: Full-time IND1

SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! This new role in a growing part of SitusAMC's business serving internal groups and external clients with document technology solutions. This role performs the following duties personally or through SitusAMC department supervisors and representatives. This role will ensure that client relations are positive experiences which increases their satisfaction with SitusAMC products and services. This role will also be responsible for fulfilling and monitoring the delivery of document technology products, services, and programs to SitusAMC clients using OCR, AI, Acuity, DocAcuity, or other tools. Duties include working directly with clients and internal partners/departments to ensure document technology clients are receiving desired services timely and with quality. Document technology offerings include but are not limited to executing on document classification services, delivery of data extraction services, delivering documents and data to clients via agreed upon portals, or powering other document enabled offerings that may power a secondary market transaction. They may also include supporting DocAcuity clients. An understanding of SitusAMC operations, products and services, client needs, as well as some industry knowledge is required for this role. Essential Job Functions: + Acts within alignment of security roles. + Work with other departments to ensure clients are experiencing a positive partnership + Develops and maintains client working relationships + Diligent contact/follow up with clients and internal partners + Acts as external client advocate with internal partners + Liaise and communicate progress between sr. management and other internal team members and stakeholders + Facilitates service orders with clients which may include delivery of document, data, or other reporting + Monitors production throughput and quality of outputs to ensure client service levels are met or exceeded + Works with client and SitusAMC internal partners to manage the quality delivery of all services provided to the client + Promotes services to existing clients + Consults with internal teams and communicates client and market requirements/product features + Other activities as may be assigned by your manager Qualifications/ Requirements: + Bachelor's degree in related field or equivalent combination of education and experience + Intermediate-level support staff with 2-4 years of relevant experience. + Two to three years' experience in mortgage industry preferred + Prioritizes and plans work activities + Time management skills + Gathers and analyzes information skillfully + Expresses ideas and thoughts verbally and written forms + Exhibits good listening and comprehension \#LI-AS1 #LI-Remote Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $52,000.00 - $70,000.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision (****************************************************************************************************** SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal (***********************************************************************************************

Brookdale is hiring a Director of Clinical Services Specialists! This individual is well versed in clinical operations and understands state regulations. Compact license covering the state of Indiana required! This is a traveling role and at times will require a 10 day on 4 day off schedule Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility * Medical, Dental, Vision insurance * 401(k) * Associate assistance program * Employee discounts * Referral program * Early access to earned wages for hourly associates (outside of CA) * Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility * Paid Time Off * Paid holidays * Company provided life insurance * Adoption benefit * Disability (short and long term) * Flexible Spending Accounts * Health Savings Account * Optional life and dependent life insurance * Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan * Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change. Supervises licensed nurses and other direct care staff within the community. Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Health and Wellness Director. Travels within the division as assigned to support management vacancy, start up, vacations, etc. * Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs (if required by State Regulations) and/or Lead Resident Care Associates. May also supervise Resident Care Coordinators and Supervisor, Resident Care. * Assigns and directs work of subordinates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. * Provides training, supervision, and monitoring of associates in the administration of medications as described/allowed in Nurse Practice Act, to include auditing of medication administration records. * Provides training and education to resident care associates on an ongoing basis with classroom in-services, and situation-specific training. * Supervises the maintenance of resident charts and reviews documentation performed by care giving staff. * As described and allowed in the Nurse Practice Act, assesses health, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident's opportunity to remain in their environment. * Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of resident's need for scheduled appointments. * Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Act. * Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale. * Performs ongoing assessment/observation of residents' physical and psycho-social needs and coordinates with other departments to assure quality, proactive care. * Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident's legally responsible party/family of resident's condition and reactions. Prepares Physician Visit Form and reviews and updates resident chart. * Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services. * Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed. * Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through. * Participates in department quality improvement activities. * Assists in keeping the environment safe for associates to reduce the occurrence of Workers' Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated. * Shares on-call and manager on duty responsibilities/shifts as required. * Strengthens clinical process within the community until permanent replacement is identified. * Supports other requirements within the division as assigned. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor. Education and Experience Education as required to obtain state nursing license (LPN/LVN or RN). Nurse management, senior living, or post-acute care experience preferred. Basic typing skills along with a working knowledge of personal computing and word processing software are required, preferably in a Microsoft Windows environment. Certifications, Licenses, and Other Special Requirements LPN/LVN or RN license. Physical Demands and Working Conditions * Standing * Requires interaction with co-workers, residents or vendors * Walking * Sitting * Occasional weekend, evening or night work if needed to ensure shift coverage * Use hands and fingers to handle or feel * On-Call on an as needed basis * Reach with hands and arms * Possible exposure to communicable diseases and infections * Climb or balance * Potential injury from transferring, repositioning, or lifting residents * Talk or hear * Taste or smell * Exposure to latex * Ability to lift: Up to 50 pounds * Possible exposure to blood-borne pathogens * Possible exposure to various drugs, chemical, infectious, or biological hazards * Subject to injury from falls, burns, odors, or cuts from equipment * Requires Travel: Occasionally * Vision Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Brookdale is an equal opportunity employer and a drug-free workplace.

Why Work Here? Be Valued! As a public service agency, we know our greatest assets are the people behind the service. We recognize the value of our employees through competitive pay and an amazing benefit package for staff and their family. Franklin County Public Health is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. The FCPH value statement says it all: We serve our communities, our organization, and each other with Integrity, Accountability, Excellence, Respect and Humility. NOW HIRING: Peer Support Specialist II Under supervision and guidance from the BHAS Supervisor, the Peer Support Specialist will lead Franklin County Public Health's efforts to address substance use disorders through a collaborative process that focuses on utilizing their lived experience to help others through peer support, harm reduction and prevention strategies, and community education. . Duties Include: * Assist with the planning, developing, implementing, and evaluating community-based recovery strategies that focus on opiate and other substance used in Franklin County. * Conducting support meetings and responding to client emergencies as needed. * This position will be responsible for the writing, editing, and collecting of documentation to assure compliance with existing and future grants. * This role actively identifies and collaborates on applying for new funding opportunities that align with program and agency priorities. * Conducts client documentation in compliance with federal and state policies and mandates. * This position focuses on providing excellent customer service to internal and external customers in accordance with the mission, core values, and purposes of Franklin County Public Health. * Responsible for training peers. Works with peers to provide one-to-one or group support. * Provides services that focus on emotional support, sharing experiences, education, and practical activities. * Directs individuals to create their own recovery plans and develop their own recovery pathways. Ensures that recovery plans and other supports are customized, and built on each individual's strengths, needs, and recovery goals. * The Peer Support Specialist shall function as a role model using their personal experiences to develop meaningful and trusting relationships with individuals needing peer support. * This role is expected to meet with individuals with a substance use disorder in various settings in coordination with the needs of ongoing programming and outreach, utilizing motivational interviewing, mentoring, and other techniques to assess change readiness. * This position will facilitate and coordinate warm hand offs and connections to care, and services identified as necessary by the client. * Assist peers in gaining information and support from the community to develop mastery over their own recovery, to include but not limited to attendance in a variety of pro-social activities, Twelve Step and other recovery support groups, exposing them to treatment, other supportive services options and community resources, i.e., communities of recovery, educational, vocational, social, cultural, spiritual, life skills development opportunities, etc. * Assist in client goal development through individual and group sessions. * As directed, develop a community-based peer support group for individuals with substance use disorder and or/ family forums intended to provide hope and a forum for shared positive interaction, teaching of problem solving, coping mechanisms and other life skills. * Provide long term engagement, support and encouragement via regular telephone, email, text and in person contacts. * Build and develop networks with external stakeholders and service providers to increase access to community-based resources. * Coordinate with community partners on access to evidence-based recovery supports and programs. * Maintain peer and recovery community certification(s) or take steps to become certified as a peer, as outlined by the requirements of the state, immediately following the onboarding process. * Complete documentation and data collection on associated work such as client plans, process notes, and assessments. Participate in evaluation and quality assurance activities. * Utilizes appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial, and ethnic backgrounds, sexual orientations, lifestyles and physical abilities. . Requirements: * Bachelor's degree in public health, Public Administration, Health Education, Social work, or related field. * Two years of directly related experience in grants writing, grants management. * Experience or knowledge in overdose prevention, substance use disorder treatment, harm reduction, recovery, and/or drug policy. * Ohio Driver's License. * Peer Support Specialist Certification preferred. Social Worker, Licensed Professional Counselor, and/or Chemical Dependency Counselor preferred. Hiring Wage: $25.78/hour- $29.65/hour. This is a full-time, non-exempt position. Interested applicants should apply at ***************************************** with: * Resume * Cover letter * Completed FCPH application (located: ****************************** Deadline for Applying: Internal applicants (01/02/2026); External applicants (Until Filled) No phone calls please. Franklin County Public Health is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Learn more at *************** FCPH is committed to providing a healthy work environment for all employees, and all employees agree to be non-tobacco users as a condition of employment (e.g., cigarettes, cigars, smokeless tobacco, vapor, etc.). All applicants offered positions with FCPH must submit to and pass a drug and alcohol screen before beginning work. Applicants with disabilities may contact Victoria Bradley, HR Generalist at ************************************** or ************ to request and arrange for accommodations. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position.

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Lockbourne, 225 Rathmell Rd Division: Solutions Job Posting Title: System Specialist( Lockbourne Ohio) Time Type: Full Time Position Description Summary: WMS Subject Matter Expert (SME) is the primary source of knowledge in all areas of WMS configuration, operation and support and is responsible for providing on-site level 1 support. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): * Configuring WMS system to meet business processes. * Serve as the single point of contact and liaison between customer, operations and Contract Logistics IT. * Provide level 1 support to analyze, troubleshoot and resolve WMS issues where possible; escalate to IT Support when necessary. * Clearly document details of WMS issues including steps to recreate the issue when escalation is required * Knowledgeable of IT infrastructure hardware such as RF handhelds, vehicle mount RF, printers, workstations and other IT equipment associated with WMS systems. * Assist training new hires on WMS * Participate in cross-functional improvement projects * Clearly document and communicate system change requests. * Ensure adherence to WMS best practices per defined standard operating procedures and work instructions. * Pursue continuous personal and organizational improvements * Maintain a high level of quality in work performed. * Maintains a clean and safe work environment * Follows all SOP and safety guidelines. * Demonstrate knowledge and understanding of business operations * Possess excellent inter-personal and communication skills. * Performs all other duties deemed necessary to support the WMS system and operation. The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Work on problems of moderate scope where analysis of situation or data requires a review of identifiable factors. Exercise judgment within defined procedures and practices to determine appropriate action. Accountability - Use professional concepts and corporate policies and procedures to solve a variety of problems. Impact of Decisions - Moderate impact on corporate operations and fiscal health. Working Relationships - Regularly interact with peers, customers, and management concerning matters of moderately complex scope and discretion. May supervise and provide direction to staff Scope - Work on problems complex in scope. Normally receive general instructions routine work, detailed instruction on new assignments. Essential Functions: Must be able to pass any required background checks and drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): Solid interpersonal and analytical skills required. Good organizational and administrative skills required. Good interpersonal communication skills, both oral and written are required. Bachelor's degree or equivalent strongly preferred. Knowledge of MS Office systems required. Warehouse Management System experience required. Knowledge of warehouse operations best practices. Generally prefer 1-4 years of related experience. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email

Compensation Type: HourlyCompensation: $23.64 The Safety Systems Specialist proactively assists in planning, implementing, and maintaining the College's safety system infrastructure and safety programs to ensure a safe, healthy, and accident-free work environment. This position assists in designing and maintaining a comprehensive inspection, audit plan, and schedule to ensure compliance with guidelines outlined by the Public Employees Risk Reduction Program (PERRP), to create a safe campus environment. This position is subject to call-in twenty-four (24) hours a day, seven (7) days a week, 365 days a year, and may be required to work holidays and weekends. ESSENTIAL JOB FUNCTIONS Regulatory Compliance Support Provides support in testing, monitoring, and the inspection of life and safety systems. This includes: 1) fire alarms, 2) sprinkler systems, 3) fire pumps, 4) Emergency Power Supply Systems (EPSS), 5) eyewash and shower systems, 6) fume hoods, 7) elevators, 8) fire system back flow devices, 9) fire extinguishers, 10) AED's, 11) building access/security systems and 12) all other safety systems and equipment on campus. Under guidance, performs tasks related to authorizing and ensuring safe operations where hot work and confined space permits are required. Performs visual inspections to identify safety issues that are a risk to the community and organization. Reports and escalates findings via appropriate channels to leadership Maintains safety management systems outlined by the Authorities Having Jurisdiction (AHJ) so they meet or exceed fire and regulatory code requirements, Safety Data Sheets (SDS), and accreditation standards related to occupational safety, as directed. Provides support in monitoring the campus safety, utility issues, and provides suggestions for corrective measures to enhance compliance. Audits documents weekly to identify issues or deficiencies related to life safety. Safety Programs Support Assists in minimizing risk associated with construction projects as they impact the campus community, monitors projects for safety violations, and promotes hazard and accident-free campuses by conducting periodic safety inspections. Notifies appropriate individuals of the findings. Monitors compliance in all aspects of site-specific safety planning, identifies hazards, implements control measures for maintenance activities, and traffic control techniques to safeguard workers and those passing through work zones. Administrative As directed, collects and maintains pre-employment records of new employee safety training and certifications. Manages all AHJ required training in the following areas: 1) fall protection, 2) forklift operation, 3) hazardous material spills, 4) chemical spills, 5) hazardous waste removal, and 6) crane and hoist safety. Assists with documenting employee training on the college emergency response plan. Maintains complete and accurate records for training, vendor contracts, certifications, licenses, inspections, and incident reports. Records and compiles data, updates logs, schedules required preventive maintenance, and maintains confidentiality of sensitive information. Notifies appropriate resources of inspection results and submits required work orders to Facilities, as needed Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community OTHER DUTIES & RESPONSIBILITIES Attends all required department meetings and trainings. Manages multiple assignments of varying complexity and meets timelines and deadlines, with the ability to adapt to the changing needs of the department as well as federal, state, and local code requirements. Ensures the college name and image is perceived positively by external and internal stakeholders MINIMUM EDUCATION AND EXPERIENCE REQUIRED High School Diploma or GED equivalent .* An appropriate combination of education, training, coursework and experience may qualify a candidate CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment. Full Time/Part Time: Full time Union (If Applicable): Scheduled Hours: 40 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

AAA Club Alliance is hiring a Travel Systems Specialist to join our growing Travel Support team! This System Specialist will be responsible for the testing, enhancement, and operational performance of the Club's Travel booking systems. They will operate as point person for all system operational performance issues. PRIMARY RESPONSIBILITIES Testing * Support all testing for travel system initiatives. * Writes and executes comprehensive functional test plans. * Performs UAT and Checkout testing prior to travel system production releases. Monitoring and Enhancements * In partnership with leadership team, makes recommendations to further improve efficiency of the travel system. * Responsible for monitoring system availability and performance, troubleshooting incidents and problems related to system performance and user issues. * May make configuration changes to systems related to user role changes, business requirements or workflow changes, and system performance needs. * Submits IT Incident Requests and Service Requests to Software Company as needed. * Participates in software development meetings to propose system changes and ensure workflow alignment for both consumer and travel agent bookings. Support * Acts as a subject matter expert to assist Travel Support Specialists as needed for system issues and triage those items to determine scope of the issue, and the volume of users impacted. * Responsible for overall logging and follow up of all club support tickets with third party software teams. * In partnership with leadership team, recommends training needs and curriculum plan to support new system enhancements. * Communicates with outside vendors and AAA National on travel system and travel business related items as assigned. MINIMUM REQUIREMENTS * Associate's Degree, or equivalent combination of education, technical training, and experience * 3+ years of experience working in the travel industry, including work with a central reservation and ticketing system. * Certified Travel Associate (CTA) designation required within 2 years of starting position. KNOWLEDGE, SKILLS, AND ABILITIES * Ability to interact with individuals at multi-levels and utilize analytical and problem solving skills. * Working knowledge of travel industry payment processes and regulations such as ARC, IATAN, DOT, etc. * Demonstrated ability to monitor user environments and prioritize requests for assistance. * Excellent customer service skills. * Good written and verbal communication skills. * Good analytical skills and the ability to work well with a team. * Working knowledge of Microsoft Office applications. * Proficiency in travel systems, including but not limited to Travel Syndication Technology (TST), GDS (such as Travelport, Smartpoint), CRM, POS, and Globalware (back-office product) or ability to quickly learn and embrace new technologies. To the qualified candidate, we offer: Work-Life Balance * Hybrid Work: This role has a hybrid schedule, with Tuesday through Thursday being in office days. This position can be located in our Wilmington, DE, Worthington, OH, or Cincinnati, OH offices. * Paid Holidays: Celebrate eight paid holidays throughout the year. * Generous Paid Time Off: Accrue over three weeks of paid time off during your first year. * Paid Volunteer Time Off: Make a difference in your community with paid time off to volunteer. Rewards and Benefits * Compensation: The starting annual base compensation for this position is $25.00 to $27.00 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location. * AAA Premier Membership: Enjoy complimentary AAA Premier level membership benefits. * Medical, Dental, Vision, and Prescription Coverage: Take care of your health with our comprehensive benefits package. * Tuition Reimbursement: Invest in your future with our tuition reimbursement program. * 401(K) Plan: Save for your retirement with our company-matched 401(K) plan, up to 7%. Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision plan options * Up to 2 weeks Paid parental leave * 401k plan with company match up to 7% * 2+ weeks of PTO within your first year * Paid company holidays * Company provided volunteer opportunities + 1 volunteer day per year * Free AAA Membership * Continual learning reimbursement up to $5,250 per year * And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Customer Service

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** The HIM Senior Specialist is responsible for performing multiple duties related to ensuring the completion of the electronic medical record and provides leadership and support to all areas within the Health Information Management department. The HIM Senior Specialist requires high level of detail, critical thinking, and deductive reasoning skills. In lieu of an HIM Operations Supervisor and/or Manager, the HIM Senior Specialist makes decisions concerning scheduling, process and workflow assessment, and production standard reporting. This position is the point of contact for HIM questions from internal and external customers. The Sr Specialist works closely with Risk Management and Legal to complete urgent internal release of information requests within the process standard required per policy. Other duties would include but not limited to are as follows: certification of copies of records and quality assurance/auditing of ROIs performed by the ROI vendor. Using critical thinking and deductive reasoning skills, this position will identify the root cause of a problem in all functions of Deficiency Analysis, ROI, Central Audit, Birth Certificates, EMPI, and Document Imaging, including Quality. Excellent computer and customer service skills are required as well as obtaining a notary for the purpose of notarizing certified records and paternity affidavits as needed to support HIM Operations. The HIM Senior Specialist provides direction and leadership to associates within the assigned HIM functions of Deficiency Analysis, ROI, Central Audit, Birth Certificates, EMPI, and Document Imaging, including Quality. This position Interprets and ensures that the policies and procedures are followed in each of the HIM functions as assigned by HIM leadership; In addition, this position investigates any trends that are causing delays or backlogs and offer insightful solutions and recommendations to solving the issue. This position will provide forward-thinking and innovative suggestions to existing workflows for process efficiency. Ability to work independently and collaboratively as a team is required. **Responsibilities And Duties:** 70% · Provides operational support and performs the duties in the various functions as assigned depending on business need in the following HIM areas: document imaging, chart collection, birth certificate processing, deficiency analysis, physician suspension EMPI, central audit and release of information. · Performs notarization duties as needed for chart certification and birth certificate processes. · Works collaboratively with outsourced vendors to ensure standard work is followed. · Performs monthly quality and quantity reviews in assigned area and provides feedback to the associates and HIM leadership of results. · Evaluates and reports trends in functional areas as assigned through deductive reasoning and presents data gathered in an analytical format. · Analyzes data and workflows in HIM functional areas to identify potential standardization/procedural inefficiencies, recommending solutions and training needed to prevent errors or omissions contributing to the identified issue. · Demonstrates initiative to identify problems and review related information to develop or evaluate options and recommend solutions. · Works both independently and collaboratively with others in a professional manner within and externally to the department with minimal supervision/guidance. · Cross trains HIM associates as part of onboarding or for the purpose of providing back up coverage. · Provides guidance and direction related to HIM functions and continuously educates staff. 10% · Coordinates staffing, training, and work-flow assessment, including remedial training as part of a performance management plan. · Is pro-active in identifying problems which may inhibit quality of services. · Must use critical thinking skills to evaluate issues and determine which issues to forward to HIM leadership. · Works closely with HIM leadership to resolve issues and maintain an efficient service-oriented area. 10% · Responds to problems or questions from internal and external customers, including HIM associates, clinicians and physicians. 10% · Distribute workload to staff daily to assure targets are consistently met. Provides leadership on projects and performs other duties and assigned tasks as requested. **Minimum Qualifications:** Associate's Degree, Bachelor's Degree **Additional Job Description:** **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Corporate HIM Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

This position is responsible for and serves as the primary systems administrator for the Student Module under Academic Affairs reporting to the Registrar. Under the supervision of the Registrar, this position is responsible for managing complex, ongoing processes, such as running and reviewing diagnostic reports for data accuracy, including data entry, reporting, analysis, system troubleshooting, user training, and ensuring accurate and timely information is available to staff and administrators by overseeing the functionality of the student information system across various platforms; they play a crucial role in collecting, organizing, and reporting student data to comply with FERPA, state and federal regulations while also providing technical support to users on the system. Provide specifications to Information Technology Services (ITS) and business analysts to develop/modify batch programs, web applications/interfaces, or scripts as needed for various business processes. Serve as a technical developer for the functional processes and will provide technical support to the Registrar's Office. With the technical and functional expertise required for this position, the Student Information and Systems Specialist will support the Registrar's Office toward improvement, enhancements, and day-to-day maintenance issues in SIS. Serve as technical support in the implementation of new systems/platforms (such as Workday SIS or Transfer Articulation platforms, the implementation/management of Degree Audit, etc.). The Incumbent must support the office technically and functionally. The individual must be able to resolve difficult situations involving communication with a range of stakeholders. In conjunction with the Registrar, provide leadership, supervision, and deployment of staff resources to appropriate duties and responsibilities to ensure that all Registrar's functions and operations are accomplished successfully.The SISS is also expected to collaborate and maintain a positive relationship with the ITS department on various software/hardware and analytical processes associated with the Student Module of the Banner SIS and other unit-specific technologies. This position is responsible for running mission-critical processes that impact the unit and the university and is responsible for all technology systems related to the overall processing and functionality of the Office of the Registrar. Collaborate with the Registrar on student data integrity efforts, including cleanup and long-term solutions for error prevention. Required Skills and Qualifications: Conduct comprehensive analysis and profiling of data in existing systems to identify and document data quality issues, inconsistencies, and redundancies. Develop and execute data cleansing protocols to correct errors, remove duplicates, and standardize data formats. Create detailed data mapping documents that define how data elements will be transformed and loaded from source to target systems. Log, track, and resolve data-related issues, discrepancies, and errors in a timely manner. Contribute to the development of data governance best practices to maintain high data quality. Demonstrated knowledge of data processing principles, practices, and terminology and their application in a university environment and the ability to troubleshoot software issues. Knowledge of educational policies and reporting requirements. Working knowledge of FERPA. Ability to communicate and effectively interact with people across cultures and worldviews, both individually and as part of a team, and to respond effectively to sensitive inquiries or complaints. Professional written and oral communication skills. Ability to effectively present information to a wide range of constituents. Success managing multiple priorities under tight deadlines, establishing goals and priorities, and demonstrating personal initiative working without close supervision. Broad knowledge relating to software design. Demonstrated ability to analyze and understand online and batch system functionality as it applies to SIS functions and data. Responsible for developing and supporting any Data Bridge testing, communications, necessary updates, and maintenance for implementation and maintenance of new Registrar's related platforms. Serve as the primary liaison between the Registrar's Office, IT, and other units at the institution. Develops and maintains user-friendly written documentation/guidelines of related applications, including best practices, and processes, and conducts training.Work with IT to ensure documentation is clear and accurate and collaborate with IT regarding software testing upgrades. Continually reviews and finds ways to improve current processes for greater efficiencies and reduction in non-value-added activities. This position will maintain systems to include but not limited to: Degree Audit, Ellucian Banner (student module), Transfer Platform (EdVisorly, ProcessMaker or similar),, Course Leaf Catalog Publication, CourseLeaf Curriculum Management Software, Parchment Award, Dynamic Forms (NextGen) and others. Required Qualifications: Education Bachelor's degree (foreign equivalent or higher) in Computer Science, Information Systems or a related field or an equivalent combination of experience and education. Experience Proven experience in data cleanup and migration, with demonstrated expertise in ERP implementation projects and (4) years of full-time experience with university policy, procedures, and practices associated with student information and technology systems. Technical Skills: Proficiency with SQL and scripting languages (e.g., Python) for data extraction, manipulation, and validation. Experience managing data and database systems. Strong knowledge and expertise in Student Information Systems (SIS); Ellucian Banner required, Workday helpful, proficiency with Cognos (or similar reporting platform) Analytical Skills: Exceptional attention to detail and strong analytical and problem-solving skills to identify and resolve complex data issues. Communication Skills: Excellent communication and collaboration skills to work with both technical and non-technical stakeholders in higher education. Preferred Qualifications: First-hand professional-level experience in at least two major Registrar's functions (i.e. registration, records, reporting, scheduling, transfer credit processing, etc.). Knowledge of Courseleaf, and NextGen (Dynamic forms) products is helpful.