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The differences between senior desktop support technicians and senior service technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior desktop support technician, becoming a senior service technician takes usually requires 6-12 months. Additionally, a senior service technician has an average salary of $74,893, which is higher than the $58,384 average annual salary of a senior desktop support technician.
The top three skills for a senior desktop support technician include desktop support, troubleshoot and PC. The most important skills for a senior service technician are customer service, preventative maintenance, and java.
| Senior Desktop Support Technician | Senior Service Technician | |
| Yearly salary | $58,384 | $74,893 |
| Hourly rate | $28.07 | $36.01 |
| Growth rate | 10% | 8% |
| Number of jobs | 107,160 | 134,284 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 45% | Associate Degree, 39% |
| Average age | 42 | 44 |
| Years of experience | 2 | 12 |
A senior desktop support technician must look after customer projects and guide desktop technicians on their team. Customers often come to companies for troubleshooting issues with their computers. A senior desktop support technician maintains customer relationships, maintains hardware and software standards, and manages computer activities. This position requires a bachelor's degree.
A Senior Service Technician manages the work of engineering technicians. They are responsible for delivering solutions for challenging problems, leading multiple projects, and handling daily activities.
Senior desktop support technicians and senior service technicians have different pay scales, as shown below.
| Senior Desktop Support Technician | Senior Service Technician | |
| Average salary | $58,384 | $74,893 |
| Salary range | Between $39,000 And $85,000 | Between $51,000 And $108,000 |
| Highest paying City | - | Seattle, WA |
| Highest paying state | - | Washington |
| Best paying company | - | UBS |
| Best paying industry | - | Energy |
There are a few differences between a senior desktop support technician and a senior service technician in terms of educational background:
| Senior Desktop Support Technician | Senior Service Technician | |
| Most common degree | Bachelor's Degree, 45% | Associate Degree, 39% |
| Most common major | Computer Science | Electrical Engineering |
| Most common college | Massachusetts Institute of Technology | - |
Here are the differences between senior desktop support technicians' and senior service technicians' demographics:
| Senior Desktop Support Technician | Senior Service Technician | |
| Average age | 42 | 44 |
| Gender ratio | Male, 92.5% Female, 7.5% | Male, 88.2% Female, 11.8% |
| Race ratio | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.4% White, 55.0% American Indian and Alaska Native, 0.4% | Black or African American, 5.3% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 11% | 1% |