Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between senior help desk specialists and technical specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior help desk specialist and a technical specialist. Additionally, a technical specialist has an average salary of $88,773, which is higher than the $53,425 average annual salary of a senior help desk specialist.
The top three skills for a senior help desk specialist include help-desk support, technical support and desk support. The most important skills for a technical specialist are customer service, technical support, and patients.
| Senior Help Desk Specialist | Technical Specialist | |
| Yearly salary | $53,425 | $88,773 |
| Hourly rate | $25.69 | $42.68 |
| Growth rate | 10% | 10% |
| Number of jobs | 94,175 | 121,151 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 57% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Senior help desk specialists and technical specialists have different pay scales, as shown below.
| Senior Help Desk Specialist | Technical Specialist | |
| Average salary | $53,425 | $88,773 |
| Salary range | Between $36,000 And $78,000 | Between $62,000 And $126,000 |
| Highest paying City | - | Washington, DC |
| Highest paying state | - | Delaware |
| Best paying company | - | Finnegan Henderson Farabow Garrett & Dunner |
| Best paying industry | - | Technology |
There are a few differences between a senior help desk specialist and a technical specialist in terms of educational background:
| Senior Help Desk Specialist | Technical Specialist | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 57% |
| Most common major | Computer Science | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between senior help desk specialists' and technical specialists' demographics:
| Senior Help Desk Specialist | Technical Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 72.2% Female, 27.8% | Male, 71.2% Female, 28.8% |
| Race ratio | Black or African American, 12.7% Unknown, 5.3% Hispanic or Latino, 15.4% Asian, 11.9% White, 54.3% American Indian and Alaska Native, 0.4% | Black or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 12.5% White, 54.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |