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Senior information technology manager jobs in Elk Grove, CA

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  • IT Director of ERP Application

    Pacific Coast Companies Inc. 4.2company rating

    Senior information technology manager job in Rancho Cordova, CA

    Job Title: Director of ERP Application Play a key role in defining and executing technology strategies across a diverse family of companies in the building of products manufacturing, distribution, services and transportation industries. Reporting directly to the Sr. Director of Applications you will lead a team of technology professionals accountable for the design, development and implementation of complex software solutions including SAP S/4, Transportation Management and Business Technology Platform and other Enterprise solutions. Engage with business stakeholders across the Pacific Coast Building Products family of companies to influence and develop a strategic business enablement roadmap. Manage a large portfolio of new developments, enhancements, maintenance projects to successful completion navigating quality, schedule and competing priorities. Supports organization objectives by developing goals and strategies for SAP S/4 software support team. About Pacific Coast Companies, Inc. Pacific Coast Companies, Inc. is a dedicated team of professionals that provides a comprehensive range of business services and support to the Pacific Coast Building Products family of companies and their respective companies. Services include marketing and advertising, accounting and tax management, environmental consulting, human resources, information technology, risk management and internal auditing, and legal services. ************************ **This position is open to local candidates only. H1B sponsorship is not available for this role. Full-time in-office required. ** Responsibilities include: Develop new ideas, solutions and structures; drive thought leadership Engage with Executive Leadership across PCBP family of companies to develop capability roadmaps that align to strategic business objectives Promote technological advances, creating an environment where people and technology thrive together Identify Artificial Intelligence use cases, promote the development of AI agents to drive automation, collaborate with innovation team to establish strong AI governance and policy standards Cultivate relationships with executive leadership across the organization Translate business needs into scalable IT solutions and influence cross-company stakeholders Promote a positive, inclusive and resilient team culture aligned with organization values Lead project initiatives for IT enterprise software, ensuring timely delivery and alignment with business goals Manage portfolio of new development, enhancements, incident remediation and maintenance initiatives Oversee ERP change control processes, ensuring alignment with established policies and processes Maintain staff through recruiting, candidate selection, on-boarding and training Provide leadership coaching and mentorship to continually develop staff capabilities to strengthen understanding of business issues, best practices and technology innovations Develop and communicate department objectives; inspire and motivate team members to achieve results. Hold team accountable to meet functional, quality and time-line objective Required Qualifications: 15+ years of progressive experience in IT business systems leadership 10+ years of expertise in ERP systems, especially in finance, GRC, inventory, sales and distribution, manufacturing and logistics with 5-7 years specifically with SAP ERP Bachelor's degree in computer science, information technology or equivalent experience Ability to engage and influence Executive Leadership Ability to create crisp and engaging Executive Management presentations Demonstrated success in change management, project execution, process improvement and stakeholder engagement Experience developing and managing configuration management processes Core Competencies Exceptional leadership and interpersonal skills with the ability to influence without authority Strong analytical, problem-solving, and decision-making capabilities Excellent communication skills, both written and verbal Ability to thrive in a fast-paced and evolving environment Preferred Qualifications: Master's degree in related field Prior experience working in Manufacturing or Distribution industry Experience with one or more of the following SAP S/4 modules: SAP-FI, SAP-TR, SAP-PS, SAP-MM, SAP-PM, SAP-SD, and/or SAP-HCM SAP Security Administration and/or GRC expertise SAP Business Technology Platform knowledge Knowledgeable in a variety of integration protocols and platforms, including, SAP Cloud Portal Integration, Seeburger, restful API, EDI, etc. Experience with Dev/Ops CI/CD model, tools and processes
    $136k-197k yearly est. 1d ago
  • Information Technology Analyst

    CCS Global Tech 4.2company rating

    Senior information technology manager job in Sacramento, CA

    Job Title: IT Analyst Duration: 36+ months contract Roles/Responsibilities: Deliverables: Help Desk and End-User Support: The IT Consultant shall provide Tier 1 and Tier 2 support to State staff for OIG-HSR IT tools used for the ARS and WCRIS systems. SOW Section 8.1 Current Inventory and Environment describes the OIG HSR's equipment and services for which this support will be needed. These services may include but not be limited to troubleshooting desktops, laptops, mobile devices, peripheral equipment, and other OIG-HSR IT resources, diagnosing and resolving software, hardware, and network connectivity issues, supporting access to State systems and enterprise applications, and assisting users with VPN or remote access. Issues that cannot be resolved at the consultant level shall be escalated to the appropriate State staff or contractor. IT goods and services for which Help Desk and End-User support will be provided are described below in the section OIG-HSR To ensure accountability and transparency, the IT Consultant shall deliver monthly summaries of incidents and service requests, as well as monthly updates to the State's knowledge base of frequently asked questions and support procedures. Deliverables include: • Incident/Service Request Logs (monthly summary of tickets opened, resolved, pending) • User Support Knowledge Base Updates (monthly, updated FAQs and SOPs) Security and Compliance Support: The IT Consultant shall support the OIG-HSR's development and implementation of information security policies and procedures by: Identifying information security requirements applicable to the OIG-HSR's ARS and WCRIS systems; Developing policies and procedures for complying with those requirements. Training OIG-HSR staff on the information security policies and procedures. Monitoring and reporting to OIG-HSR leadership regarding compliance with information security policies and procedures Maintaining documentation demonstrating continuous compliance with requirements Timely developing and submitting required information technology reports to CDT and other oversight entities. Applying security patches, ensuring antivirus and endpoint protection measures are operational. Promptly reporting any identified security incidents in accordance with policy and procedure and supporting mitigation and resolution activities. Deliverables include: System Security Plan identifying needed information security policies and procedures and a schedule for developing each. Information Security Policies and Procedures Patch & Update Compliance Report (quarterly) Security Incident Log & Response Report (as needed) Asset and Inventory Management: The IT Consultant shall assist the State in managing IT equipment and software assets by creating and maintaining accurate inventory records of desktops, laptops, mobile devices, printers, and other technology. The IT Consultant shall support refresh cycles by preparing and deploying new hardware and software, while ensuring retired equipment is properly tracked and removed from the active inventory. Deliverables shall include an annual IT asset inventory report, along with deployment checklists and acceptance forms for each refresh or rollout. Deliverables include: IT Asset Inventory IT Asset Inventory Report (annual, reconciled against OIGHSR records) Deployment Checklist/Acceptance Form for all new hardware/ software rollouts Documentation and Knowledge Transfer: The IT Consultant shall capture recurring technical issues, resolutions, and procedures in order to enhance organizational knowledge. In addition, the IT Consultant shall deliver training sessions for State staff on new technologies, processes, or common issues relevant to the ARS and WCRIS systems to strengthen internal capabilities. Documentation shall include updated standard operating procedures reviewed biannually and a comprehensive knowledge transfer package at the conclusion of the engagement to ensure continuity of operations. Project Participation and Reporting: The IT Consultant shall actively participate in the OIG-HSR's ARS & WCRIS IT Projects. This includes preparing status updates pertaining to assigned project implementation roles, attending meetings, and coordinating with the PM Consultant, CDT, or OIG-HSR staff as needed. This also includes managing maintenance and operations for the two projects, and adhering to, implementing, and updating the Maintenance and Operations Transition Management Plan. Deliverables include: Reports as directed by OIG-HSR Updates as needed to the Maintenance and Operations Transition Management Plan Additional IT Support as Needed: The IT Consultant shall provide additional IT support to the OIG-HSR as requested. This support may include identifying, evaluating, procuring, implementing, and maintaining IT goods and services needed to support the ARS and WCRIS systems and providing IT subject matter expertise to support audit and investigative teams. Regular Status Reports: Present and deliver written and verbal weekly reports that include an overview of: Completed and upcoming activities • Status of IT Consultant tasks • Status of outstanding incident/service request • Other items as requested by the Project DirectorThe Contractor will deliver these oral reports to the OIG-HSR Project Director. Attend OIG-HSR staff and management meetings to provide updates on the Projects as directed by the Project Director. Mandatory Skills: Key personnel must have a minimum of five (5) years of experience applying analytical processes on IT projects. At least three (3) years of that experience must have been in systems analysis and design. Key personnel must have a minimum of three (3) years of recent, full-time experience providing IT support services (help desk, desktop, or end-user support) within the last ten (10) years. Key personnel's experience must include troubleshooting and resolving hardware, software, and network connectivity issues in a business or government environment. Key personnel must have working knowledge of state of California information security requirements, including SIMM 5300. Key personnel must have a minimum of one (1) year experience supporting California state agencies or departments in developing and implementing information security policies and procedures. Key personnel must have a CompTIA A+, Network+, Security+, or ITIL certification. A copy of certification must be provided with the offer. The certificate must be active and not expired by the time of offer submission and certification must be maintained during the contract term. Equivalent certifications may be accepted at the State's discretion. Key personnel must possess a bachelor's degree. Additional qualifying project management experience may be substituted for the required education on a year-for-year basis, up to four (4) years. Desirable Skills: More than one (1) year experience supporting California state agencies or departments in developing and implementing information security policies and procedures. Experience applying analytical and technical skills to assist in implementing business solutions, including some or all of the following tasks: Documenting an organization's current business process flows Identifying and documenting functional requirements for information systems Working with a product manager to define a product approach to meet user needs Designing, coding and testing functional components of information systems according to project specifications Developing project documentation and user training materials according to program specifications Conducting user training sessions
    $94k-132k yearly est. 4d ago
  • IT Project Manager

    Connect Tech+Talent

    Senior information technology manager job in Sacramento, CA

    Sacramento, CA - This is a hybrid position: the resource will work onsite on Tuesdays and remotely on Mondays, Wednesdays, Thursdays, and Fridays. Contract Mandatory Requirements • Must be PMP certification required, please list the certification, status (active or inactive) and date received. • Minimum five (5) years of experience with IT Project Management • Must have experience demonstrating successful management of multiple concurrent enterprise-level projects, preferably within regulated or utility environments • Must have strong skills in multi-stakeholder communication, schedule and cost control, risk management, and governance adherence • Must have experience with demonstrating professional maturity and be able to read a situation and adapt communication style to ensure productive collaboration up, down and across the organization. • Minimum of (1) year experience with projects implementing web content management, and marketing automation projects • Must be proficient in project management tools such as ServiceNow, SAP BPC, Microsoft Project, and Atlassian Align. Power BI analytical experience is a plus Desirable Qualifications • Experience with Agile frameworks and/or Agile certification.
    $107k-162k yearly est. 1d ago
  • Program Manager - IT 2 -25-03409

    Leadstack Inc.

    Senior information technology manager job in Woodland, CA

    LeadStack Inc. is an award winning, one of the nation's fastest growing, certified minority owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world. Job Title: Program Manager - IT 2/HealthCare Program Manager Location: Woodland Hills, CA (Hybrid) Duration: 6+ Months Pay Rate: $72/hr W2 Key Responsibilities: Manage large-scale, high-complexity programs involving multiple internal and external stakeholders across ****, state/federal mandates, and corporate services. Develop project charters, integrated project plans, resource plans, contingency plans, and related project management artifacts. Form, motivate, and lead high-performance cross-functional Business and IT teams, including on-shore and off-shore resources. Estimate, scope, and coordinate proposals; manage project resources to meet deliverables. Manage project budgets within approved capital and expense limits; perform trend analysis and financial reconciliation. Define and track success metrics with business sponsors; ensure all projects meet ROI targets. Provide regular status communications, reports, and briefings to management, stakeholders, and project teams. Develop and execute project scheduling including WBS, milestones, critical paths, and cross-functional dependencies. Manage project risks, issues, assumptions, and dependencies; recommend mitigation/remediation strategies. Build, coach, and mentor project teams throughout project lifecycles. Ensure adherence to project methodology, compliance standards, and organizational governance. Required Skills (Non-Negotiables): 8-12 years of direct Project Management experience in healthcare payer operations. Hands-on experience in project/program resource planning, reporting, prioritization, and budgeting with both on-shore and off-shore staff. Healthcare experience with MediCal, Commercial, Individual, Family, and Medicare lines of business. Preferred Skills: Agile methodology experience in a corporate environment. PMP Certification. Planview or Jira proficiency. know more about current opportunities at LeadStack , please visit us on ********************************* Should you have any questions, feel free to call me on ************* or send an email on *****************************
    $72 hourly 20h ago
  • Senior Project Manager

    Storm4

    Senior information technology manager job in Martinez, CA

    Senior Project Manager (Electrical, Commercial) 💼 Large-Scale Electrical Construction Projects | Healthcare 🌍 San Francisco, CA | Hybrid 💰 Base: $150,000-$220,000 🚀 Full-Time We're looking for a Senior Project Manager to lead large-scale electrical projects in healthcare. This is a hands-on leadership role where you'll drive project success, manage multi-million dollar budgets, and build and scale high-performing project teams. What You'll Do: • Lead the full lifecycle of healthcare electrical projects - planning through completion • Manage budgets, schedules, and cash flow for multi-million dollar projects • Ensure quality, safety, and regulatory standards are exceeded • Oversee RFIs, submittals, schedules, change orders, and project documentation • Collaborate with field teams, subcontractors, and clients to achieve project goals • Recruit, mentor, and scale project teams, developing operational excellence What We're Looking For: • 5+ years in electrical construction project management • Proven experience managing large-scale healthcare electrical projects • Track record of building and scaling project teams • Expertise in budgeting, scheduling, procurement, and cost accounting • Bachelor's degree in Construction Management, Electrical Engineering, or related field preferred 📧 Interested? Apply here or email your resume to *************************
    $150k-220k yearly 20h ago
  • Fire District Information Systems Manager

    Contra Costa County (Ca 3.4company rating

    Senior information technology manager job in Concord, CA

    Bargaining Unit: Local 21 - Supervisory Management Lead the Digital Future of Public Safety Are you a visionary IT leader prepared to connect cutting-edge technology with life-saving emergency services? The Contra Costa County Fire Protection District (CCCFPD) is a leading fire service agency in California, providing fire, rescue, and emergency medical services to over one million residents across 717 square miles, including 19 cities and unincorporated areas. We also manage the county's 911 emergency ambulance transport services through a unique alliance. CCCFPD is undergoing a significant technological transformation, moving beyond the status quo. We are seeking a strategic Information Systems Manager to architect the digital foundation of one of the state's largest fire districts. In this mission-critical role, your leadership will ensure that our systems perform flawlessly when 911 rings, protecting the community we serve. The Opportunity: A Pivotal Moment for Innovation We are seeking to fill one (1) Fire District Information Systems Manager vacancy. This is a rare chance to join the District during a historic transition, marked by the completion of a $15 million next-generation communications center. This center includes a brand-new data center powered by a $4.8 million investment in modern IT infrastructure. CCCFPD recognizes that employee success is key to the District's overall success. You will join an energetic, innovative team committed to excellence. If you are looking to learn, be challenged, and grow professionally, CCCFPD is the ideal organization. As our new IS Manager, your leadership will be crucial in deploying a new VoIP phone system, modernizing the network across more than 50 facilities, and transitioning legacy workflows into integrated, cloud-resilient ecosystems. The incumbent will plan and manage the overall information systems of the Contra Costa County Fire Protection District which include: developing and maintaining the District's Local Area Networks and their interface with Contra Costa County's Wide Area Network; installing and maintaining systems software; ensuring information technology security measures; developing and implementing program applications; maintaining computer hardware and software; providing technical support to users and overseeing IT division personnel. Your Strategic Mission: Moving Beyond "Break/Fix" We are seeking a leader capable of driving strategic change, including: * Driving Digital Transformation: Lead the shift from siloed legacy databases to modern, integrated enterprise solutions (SaaS/Cloud/Hybrid) that optimize operations for Emergency Services, HR, and Finance * Architect Mission-Critical Resilience: Ensure 99.999% system availability for dispatch and emergency communications through robust redundancy planning, disaster recovery, and network architecture * Championing Cybersecurity: Implement contemporary security frameworks (NIST, Zero Trust) to safeguard sensitive operational and medical data against complex threats * Leading & Mentoring: Transform the IT Division into a proactive, customer-centric service partner. Foster a culture of continuous learning, mentor staff, and manage key vendor relationships effectively What you will typically be responsible for: Your core responsibilities will include planning and managing the District's overall information systems: * Strategic Roadmapping: Design a 3-5 year technology roadmap that directly supports the District's operational goals and assesses current capabilities * Infrastructure Management: Oversee the lifecycle of the District's LAN/WAN, virtual environments, and hardware, ensuring the new $4.8 million investment achieves maximum ROI * Data-Driven Decision Making: Implement Business Intelligence (BI) tools to help Command Staff visualize trends in emergency response and resource allocation * Application Management & Integration: Direct the development, testing, and maintenance of applications, ensuring seamless interoperability between mission-critical systems like CAD (Computer Aided Dispatch), RMS (Records Management Systems), and administrative platforms * Technical Oversight: Plan and manage the District's Local Area Networks, their interface with the County's Wide Area Network, system software installation, IT security, and technical user support, while overseeing IT division personnel * Project Leadership: Set priorities and review the work of staff developing new/revised database applications for areas including personnel, budget, inspections, investigations, EMS record keeping, training, etc. We seek a Diplomatic Change Agent who balances technical mastery with emotional intelligence. The ideal candidate is: * A Modern Technologist: Proficient in network architecture, virtualization, hybrid cloud environments, and advanced cybersecurity defense * Agile & Adaptable: Able to pivot rapidly in a paramilitary environment where emergency needs dictate shifting priorities * A Collaborative Partner: Capable of translating technical requirements into clear business value for Fire Chiefs, Battalion Chiefs, and administrative stakeholders * Solutions-Focused: An engineer of scalable, cost-effective solutions, not just a problem identifier We are looking for someone who is: * Highly organized, adept at managing time and competing priorities * Comfortable operating within a governmental, paramilitary organization * Knowledgeable about modern principles and practices of systems and database analysis * Innovative, collaborative, and solutions-focused A few reasons why you might love this job: * Impact: Your code and architecture directly support first responders saving lives and protecting the environment. * Growth: You will lead high-visibility projects, manage a significant budget, and establish cutting-edge programs. * Culture: Join a respected agency known for its strong team culture, employee satisfaction, and competitive benefits. A few challenges you might face in this job: * Adaptation: You will need to quickly learn and adapt to the paramilitary chain of command and organizational structure * Balancing Priorities: Strong time management skills are essential to balance multiple priorities and deadlines, which may change based on the District's operational needs * Broad Scope: You will support a full-service Fire District with multiple divisions and a wide operational scope Competencies required: * Decision Making: Choosing optimal courses of action in a timely manner * Professional & Technical Expertise: Applying technical subject matter to the job * Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment * Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results * Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity * Informing: Proactively obtaining and sharing information * Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships * Customer Focus: Attending to the needs and expectations of customers * Managing Performance: Ensuring superior individual and group performance * Leveraging Technology: Applying technology for improvements in organizational efficiency and effectiveness * Organization Design & Structure: Establishing organizational structure and clarifying roles and responsibilities * Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives Education: Possession of a baccalaureate degree from an accredited college or university in computer science, information processing, business administration, public administration, or a closely related field. Experience: Four (4) years of full-time or its equivalent experience managing complex information systems projects which must have included three (3) years of design and project management responsibility for large applications systems and team leadership experience for both subordinate analysts and programmers. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. Desirable Qualifications (not mandatory): The strongest candidates will possess a blend of the following experience and certifications: * Certifications: CISSP, CISM, PMP, or ITIL v4. * Cloud Experience: Demonstrated experience managing hybrid government cloud environments (Azure, AWS). * Public Safety Tech: Previous experience with Computer Aided Dispatch (CAD), Mobile Data Computers (MDC), or NG911 systems. * Leadership: Experience leading IT teams through major system implementations or organizational changes. * Application Filing: All applicants must apply on-line at ****************** and submit the information as indicated on the job announcement by the final filing date. Completion of a Supplemental Questionnaire is required. In addition, candidates must attach copies of their degree(s) and/or transcripts. * Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. * Training and Experience Evaluation: A Training and Experience Evaluation may be used to rank candidates on the eligible list. This will be included in the supplemental questionnaire as a part of the application. (Weighted 40%) * Structure Oral Board Examination: Candidates who clearly demonstrate that they possess the minimum qualification will be invited to participate in an online oral examination. This interview will be conducted virtually. The interview is designed to measure candidates' competencies as they relate to the Fire District Information Systems Manager classification. Candidates must achieve an overall passing score of 70% of higher. The competencies that will be tested may include, but are not limited to: Decision Making, Professional & Technical Expertise, Action & Results Focused, Displaying Ownership and Accountability, Handling Stress, Informing, Building & Maintaining Relationships, Customer Focus, Managing Performance, Leveraging Technology, Organization Design & Structure, and Project Management. (Weighted 60%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Elizabeth Loud at ****************. For any technical issues, please contact the GovernmentJobs' applicant support team for assistance at **************. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
    $128k-183k yearly est. Easy Apply 20h ago
  • Technical Support Manager, Stores IT 2Nd Level

    Gap 4.4company rating

    Senior information technology manager job in Rocklin, CA

    The Stores Second Level Team has a solid understanding of the end to end Store Systems architecture and data flows. They are consultants to many groups throughout IT and serve as the 2nd Level escalation team to Stores IT Operations. The Stores Second Level Manager's role is to oversee the Stores Second Level Team and ensure technical issues are addressed and resolved. This includes the responsibility of managing team performance, procedures, analysis of technical issues, and delivering customer satisfaction. This role is also responsible for monitoring, tracking and coordination of vendor delivered services for on-site maintenance for in store hardware and traffic systems. Our team members are not just innovators in the technology space; our success is measured by our ability to drive operational and top-line improvement for our brands. If you thrive in a solutions oriented environment, then consider joining our team! Job Description Manage a team of support analysts that provides 24x7 support for multiple store systems; as well as providing direction and prioritization of work. Manage 2nd Level resources for optimal performance. This will consist of resource management for incoming customer inquiries, projects, administrative work and time allotted for holidays and paid/unpaid time off. Partner closely with 1st Level to improve technical knowledge, quality issue management, and quality delivery of service to customers. Participate in the development of service level agreements and ongoing management of service level compliance. Participate and assist in driving the knowledge transition and management process. Assist in the professional and technical development of team leaders enabling them to set technical goals, monitor, mentor, coach and assist team members to deliver quality support. Drive escalated customer and vendor issues. Partner with IT business partners and project teams to prepare the support team for new product/service releases. Develop and enhance cooperative interdepartmental and vendor relationships and communications. Develop a performance measurements framework and facilitate feedback system to team members on issues such as customer service, communication, and technical skills, in order to enhance the quality of support delivered. Oversee methodical troubleshooting, diagnostics, research, trending analysis, documentation, and identification of root cause. Oversee trend Analysis for Proactive Problem Management and present information to Technical and Business teams Implement methodologies to improve first call resolution, manage customer perceptions, and build strong internal relationships Manage vendors for break fix service and auditing of monthly invoices. Establish, maintain and continuously improve standardized operating processes and procedures. Maintain current knowledge of industry trends and potential impact on the support business. Maintain a high level of employee morale within the team. Develop a customer care philosophy that ensures customer satisfaction Provide ownership and discipline to the change control process This position requires the Manager to be part of an on-call rotation and travel to the Bay Area - approximately 10%. Qualifications Bachelor Degree in a technical field or equivalent work experience. At least 5 years of experience in a technical helpdesk environment. Minimum of 2 years of experience in managing/leading others. 3 years of experience in supporting large scale enterprise applications. Strong leadership and excellent interpersonal skills and the ability to lead and influence technical support engineers. Strong organizational skills with an ability to manage and prioritize concurrent technical support demands. Ability to influence technical discussions and decisions. Problem-solving skills to address complex technical problems and develop creative and practical recommendations with a keen attention to detail. Solid understanding of commercial software engineering practices and tools . Extensive experience in helpdesk management systems and reporting. Experience of Oracle and SQL Databases. Experience in Linux systems and script development. An understanding of networking and network-based software applications. Previous experience working within ITIL or Lean Six Sigma best practice guidelines. Full lifecycle software development experience. Solid knowledge of industry standards and techniques in development and testing Experience in working with Subversion version control and defect management systems. Working knowledge of object-oriented analysis and design. Strong verbal and written communication skills Self motivated; able to work with only moderate supervision Additional Information Application level knowledge of; Operating systems: UNIX, Solaris, Enterprise Red hat Linux, Windows 98, 2000 & XP. Company Tools: Putty, TOAD, MQJ Explorer, Remote Desktop and WinSCP. Programming languages: C, C++, Java, HTML, XML. Scripting languages: Bash and Pearl Web Technologies: Servlets, JSPs, EJBs, JDBC. App Servers: IBM Web Sphere 5.1/6.0, Computer Associates Espresso 4.2.2/4.4.1 Web Servers: Apache, IBM Http and Jakarta Tomcat Software Packages: MS Office Network Protocols: TCP/IP, UDP, DNS
    $95k-125k yearly est. 60d+ ago
  • IT Project Manager

    Cupertino Electric 4.9company rating

    Senior information technology manager job in Sacramento, CA

    **Posting Title:** IT Project Manager **Reports To:** Director of Technology Program Management **Salary Range:** $105,000 to $145,000 Final determination of a successful candidate's starting pay will vary based on a number of factors, including market location and may vary depending on job-related knowledge, skills, education and experience. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. Our compensation reflects the cost of labor across several US geographic markets. **WHO WE ARE** For more than 70 years, Cupertino Electric, Inc. (CEI) has been powered by people who've built a reputation for delivering high-profile, complex projects. Real, tangible things that alter the landscape and improve lives. But even more than that, we've built a reputation for integrity. We're problem solvers and innovation seekers. We're team players and safety fanatics. And we always-always-do the right thing. Even when no one is looking. Because what we do here is important, but how we do it is everything. **THE IT TEAM** Our projects may be complex, but our approach is simple: We build great things and we do it with great people. Using well-designed processes and controls, integrating smart and reliable solutions, and providing access to the information needed, our IT Team comprised of seasoned and experienced professionals, enable the success of the organization. We do this while minimizing operational and financial impact _._ **ABOUT THE ROLE** The IT Project Manager role leads the day-to-day project planning, execution coordination and tracking, and facilitation of change (both technical and non-technical) across the company for major business system and enterprise-wide technology projects. This critical team member will work with technology teams, business teams, third party vendors, and key business stakeholders to guide projects to successful completion by applying sound project management practices and demonstrating individual leadership in problem solving, communication, and critical thinking throughout the project lifecycle. The IT Project Manager is responsible for delivering successful project outcomes while building relationships and working collaboratively with key stakeholders to properly resource project work efforts and address issues to drive project predictability, profitability, and embedded within the function. The IT Project Manager will draw upon his/her experience managing complex technology projects in a fast-paced, growth company environment and must be capable of situationally calibrating process rigor to suit the project. **_Project Execution & Leadership_** **:** Lead the execution of technology projects by translating business objectives into actionable plans, coordinating cross-functional teams, managing timelines and resources, and ensuring delivery of measurable outcomes aligned with organizational goals. + Manage projects in a classic waterfall model; agile models that may include managing within a DevOps environment; and hybrid models that incorporate both. + Aligning projects with business objectives, constructing detailed work plans, managing teams, achieving milestones, and communicating the results to both internal and external stakeholders and the leadership team + Build, develop, inspire, and motivate the project team to ensure maximum performance, by providing purpose, direction, and a path for success. + Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation. + Must establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards, and assessing risks. + Assign and monitor resources to ensure project efficiency and on-time deliverables. + Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to the project work plan. + Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements are met. **_Cross-Functional Collaboration & Process Improvement_** _:_ Build cross-team relationships to enhance methodologies and identify opportunities for automation and efficiency. + Establish and maintain relationships with both internal and external stakeholders, providing day-to-day project status and changes. + Must be comfortable leading diverse, cross-functional teams from all areas of the business. + Drive the project team utilizing organization and time management skills to keep projects on track and within budget. + Must work extremely well under pressure and use an innovative mindset and critical thinking skills to achieve goals on time. + Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget. + Manage contracts with vendors and suppliers by assigning tasks, communicating expected deliverables, and managing budgets. + Utilize industry best practices, techniques, and standards throughout entire project execution. **_Storytelling & Business Communication:_** Synthesize findings into compelling presentations, dashboards, and reports, ensuring clarity, accuracy, and alignment with business objectives. + Review new technology to determine compatibility with existing systems; prepare data flow diagrams and process flow analysis for current and new automation to ensure maximum system utilization and tasks assigned to correct work unit. **Knowledge:** A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position. **Job Complexity:** Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise. **Supervision:** Normally receives little instruction on day-to-day work, general instructions on new assignments. **ABOUT YOU** + Thorough understanding of project management fundamentals. + Strong attention to deadlines and budgetary guidelines. + Proven success working with all levels of management. + Strong written and verbal communication skills + Excellent presentation skills. + Proven ability to solve problems creatively. + Strong familiarity with project management software tools, methodologies, and best practices. + Excellent analytical skills. + Excellent resource planning and task scheduling skills + Strong people skills and extremely resourceful. + Must possess the ability to motivate and inspire. **MINIMUM QUALIFICATIONS** _Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying._ **Education:** Bachelor's degree in business, Analytics, Engineering, Computer Science, Economics or related field AND 4+ years' experience in project management. OR Master's Degree in related field AND 3+ years' experience in project management. OR equivalent experience. **Experience:** Four or more years of Project Management experience. **PREFERRED QUALIFICATIONS** + Project Management experience or certifications (e.g., PMP, Agile Certified Practitioner). + Experience in the construction industry or a similar sector. + Candidates must have the ability to travel up to 25% in support of external contractors, project objectives, team meetings, or other IT specific objectives. \#LI-DM1 **PLEASE NOTE:** CEI will never ask for any money or financial information from applicants during the hiring process. To learn more about "job scams" how to avoid them, click here. (******************************************** CEI is a place where every single person can-and does-have an impact on the work we do and the communities we serve. Here, you can build your own story and grow to your full potential. You can collaborate and celebrate with amazing people. And you'll go home every day knowing you helped contribute to important work that shapes people's lives. Our commercial, data center and energy projects may be complex, but our approach is simple. We build great things and we do it with great people. The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department, program or project needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Cupertino Electric, Inc. (CEI) is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Cupertino Electric Inc. aims to make cei.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact us at *************** or 1-(877)-747-4CEI. Cupertino Electric, Inc. (CEI) is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
    $105k-145k yearly 19d ago
  • Manager, HCP Engagement

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Senior information technology manager job in Sacramento, CA

    The Manager, HCP Engagement Lead is a dedicated execution role responsible for the day-to-day operation and administration of the R&D Healthcare Professional (HCP) engagement and contracting process. This position is the primary point of contact for internal stakeholders seeking to engage external experts and is accountable for ensuring all contracts, payments, and documentation are processed efficiently, compliantly, and in accordance with the CoE's established "white glove" service standards. This role supports the Associate Director in maintaining the integrity of the centralized system and achieving audit-readiness. This position reports directly to the Associate Director, R&D HCP Engagement Center of Excellence (CoE). **** **Key Responsibilities Include:** **Operational Execution and Contract Management** + Execute the end-to-end HCP contracting workflow, including drafting agreements, securing internal approvals, and managing signature processes using the centralized system (e.g., iHub/Veeva) + Process all HCP payments and expense reimbursements accurately and in a timely manner, adhering strictly to fair market value (FMV) determinations and financial compliance standards + Serve as the primary operational point of contact for internal R&D stakeholders (GMA, Clinical) and external HCPs regarding contract status, payment inquiries, and logistics + Oversee the consistent input and maintenance of all HCP contract and engagement data within the centralized system to ensure a single source of truth + Monitor and support the HCP engagement process, ensuring accurate tracking of activities and assisting in the identification and resolution of operational bottlenecks in collaboration with the Associate Director. **Service Excellence and Compliance Support** + Implement the "white glove" service standards set by the Associate Director, ensuring professional, timely, and consistent communication with external experts to provide a smooth and effortless engagement experience + Triage and address immediate HCP feedback and complaints regarding the engagement process, escalating systemic issues to the Associate Director for strategic resolution + Maintain meticulous documentation and record-keeping for all HCP contracts and interactions to ensure the CoE is fully prepared for internal and external audits + Support the Associate Director in monitoring for KOL fatigue and contract thresholds by actively tracking expert engagement frequency **Data and Metrics Support** + Support the Associate Director in the development and routine generation of performance dashboards and KPIs related to contracting cycle time, payment processing, and operational efficiency + Extract and prepare engagement/contracting data for analysis to help identify trends, bottlenecks, and opportunities for process optimization + Utilize technology and the centralized system to support the tracking of all required compliance metrics + Support the identification of process improvement opportunities within the CoE, and contribute to the implementation of innovative solutions including technology and AI tools to enhance workflows across Medical Affairs and R&D + Support the identification of process inefficiencies by gathering operational data and assisting in the implementation of scalable, automated solutions to reduce cycle times and administrative burden. + Participate in cross-functional Root Cause Analysis (RCA) efforts, documenting findings and contributing to the execution of corrective and preventive action (CAPA) plans under the guidance of the lead. **Qualifications** **Education and Experience:** + Bachelor's degree in Business Administration, Life Sciences, Finance, or a related field is required + Minimum of 5 years of hands-on experience in pharmaceutical or biotechnology operations, with direct experience in HCP contracting, finance operations, or compliance + Proven proficiency in using iHub or similar contract/CRM management platforms for data entry, workflow management, and contract processing. Strong foundational knowledge of global compliance requirements related to HCP engagement, including FMV, transparency reporting, and anti-bribery regulations. **Skills and Competencies:** + Strong project management and organizational skills + Demonstrated in-depth understanding of HCP compliance frameworks and reporting requirements + Deep understanding of HCP engagement processes and compliance frameworks, with knowledge of global transparency, FMV, and reporting requirements + Proven track record of proactive, entrepreneurial work style + Excellent communication, presentation and collaboration skills + High attention to detail, accuracy, and documentation standard + Proficient with Excel, PowerPoint, and CRM/engagement tracking tools + Strong interpersonal skills with ability to manage multiple cross-functional stakeholders **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $104.6k yearly 9d ago
  • Project Manager - Infrastructure

    Brown and Caldwell 4.7company rating

    Senior information technology manager job in Rancho Cordova, CA

    Brown and Caldwell is looking for a seasoned Project Manager to help execute water infrastructure projects for our Northern California/Bay Area municipal water and wastewater clients. Our Team works on a wide variety of projects from pipeline design to water supply wells and reservoir projects to condition assessments for existing pipelines and treatment facilities. Projects include both conventional design/bid/build and alternative delivery such as design/build. In addition, candidate will have a significant role in business development. When you join Brown and Caldwell, you will enjoy a unique and welcoming culture. You will find that we offer a non-hierarchical, collaborative and supportive environment, allowing you to do your best work. You will be trusted to do the right thing by our project managers and external clients and given the flexibility to manage your own schedule to achieve this. The work we do is interesting, challenging and wide-ranging in nature, and so is our client base. This is a rare opportunity to lead major projects and deliver exceptional service to our well-established clients. This senior level position will be responsible for managing planning and design projects that focus primarily on pumping systems, collection systems and water distribution systems. In addition, ideal candidate will maintain and enhance relationships with existing clients. This is an excellent opportunity to join an established and growing company that places high value on exceptional client service, good science and employee growth and satisfaction. Specific duties may include the following: * Provide project management and design support on a variety of wastewater, potable water, and recycled water infrastructure projects * Successfully manage and deliver projects on time and on budget. * Utilize internal project management tools and resources. * Provide consultation in specialized areas related to efficient design management for infrastructure planning and design. * Perform technical research and be able to communicate and apply this knowledge. * Lead project teams in planning and/or designing a major engineering project and coordinate special planning, economic, and engineering studies. * Support sales teams and contribute to business development and proposal development * Supervise, delegate and oversee the work of technical staff and engineers. * Assist with the preparation of technical memoranda, reports, drawings, specifications, and miscellaneous contract documents * Support construction projects with office and field engineering services (submittal review, contract document interpretation, inspection) when required. Desired Skills and Experience: * Bachelor's degree in Civil/Environmental Engineering or related engineering field required * Candidates should have a California PE license * Minimum of 20+ years of increasingly responsible, professional experience in the study, design, and construction administration of municipal water and wastewater facilities * The candidate should have the ability to successfully manage clients and projects in a collaborative fashion and interface with Brown and Caldwell's local, regional, and national water/wastewater practitioners as well as help mentor junior staff. * Excellent technical writing and communication skills required * Demonstrated proficiency in organization and presentation of documentation * Candidate should be a self-starter, results-oriented, and have the ability to work and excel under tight deadlines. * Previous business development experience (writing winning proposals and successfully pursuing work) is a plus * Ability to focus on client needs while balancing multiple priorities including but not limited to project management, design, bidding and construction management services. Salary Range: The anticipated starting pay range for this position is based on the employee's primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future. Location B: Salary $130,000 - $177,000 Location C: Salary $142,000 - $194,000 You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter. Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits. About Brown and Caldwell Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction services firm with 50 offices and over 2,100 professionals across North America and the Pacific. For more than 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice-to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit ************************ This position is subject to a pre-employment background check and a pre-employment drug test. Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act. #waterreuse #lacampaign #WEFTEC25
    $142k-194k yearly 60d+ ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Senior information technology manager job in Stockton, CA

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $77k-105k yearly est. 3d ago
  • PMP_IT Project Manager(Govt. Exp preferred)_Transportation Domain plus

    360 It Professionals 3.6company rating

    Senior information technology manager job in Sacramento, CA

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for PMP Certified IT project Manager in Sacramento CA. Qualifications • A Bachelor's Degree from an accredited college or university preferred in Computer Science • A valid Project Management Professional (PMP) certification through the Project Management Institute • The Sr. PM must have a minimum of seven (7) years of broad, extensive and increasingly responsible experience applying PM principles, methods, techniques, and tools. • At least four (4) years of that experience must have been as a Sr. PM of one or more large or complex IT projects Additional Information In person interview is acceptable.
    $128k-182k yearly est. 60d+ ago
  • Business Systems Product Manager

    Description Autozone

    Senior information technology manager job in Elk Grove, CA

    Hybrid role 3X a week in office in Elk Grove, CA; no remote capabilities The Business Systems Product Manager is key member of the ALLDATA Business Systems team. This position is entirely dedicated to the overall management and enhancement the Company's business systems, which are used by the company's business teams and external customers. Position Responsibilities - Other duties may be assigned: Build, enhance and maintain business systems / solutions used to manage the internal business processes (e.g. billing, subscription services, customer support activities, etc.). Work directly with internal customers to perform discovery and requirements gathering activities. Write epics and user stories and prioritize backlog based on product strategy and vision. Create detailed documentation and requirements that will be used by the system architects, developers and QA team members to make functional changes to the product. The documentation will include technical details related to data updates, API calls, database structure, UI technologies (e.g. Angular), data flows, use cases, etc. Work with internal customers and technology teams to gather and analyze internal product feedback. Document and analyze product feedback for defects to be remediated and new functionality to be developed. Collaborate with the Business leadership to assess, determine and document product development priorities. Drive the delivery of valuable, usable and feasible solutions. Understand complex systems, functionality, datasets, API services, data flows, etc. so that he/she can identify areas that need further investigation and definition to ensure that product development efforts will result in an effective product for the business. Set the vision for product development and create product roadmaps. Work with cross-functional teams to align efforts and evangelize the product strategy throughout the organization. Communicate competently and confidently in meetings with the teams to gather requirements, elicit information on technical challenges and describe the current and future system functionality. Partner with 3rd parties to extend product offerings. Assist cross-functional groups with product launch activities including, but not limited to product demos, product training, and support processes. Act as a scrum Product Owner in absence of a formal Product Owner. Communicate the product strategy, roadmap, deliverables, performance, etc. to stakeholders and C-level employees within the organization. Help define product KPIs and participate in the monitoring and reporting of the data. Attend release sessions and provide Go/No-Go decision within the process. Perform Business Analyst responsibilities in absence of an assigned Business Analyst. Position Requirements: BA/BS Bachelor's Degree 3+ years of professional experience in Product Management or Product Development 2+ years of managing cross-functional teams Demonstrated ability to perform thorough discovery activities, translate information into customer needs and create meaningful requirements Professional Agile experience, including story writing and backlog prioritization/management Excellent communication and presentation skills Experience with Microsoft Dynamics, Zuora, Drupal platform, etc. is a plus The salary range for this position is $107,000 - $187,000. When extending an offer of employment, ALLDATA considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, company financials, as well as external market and organizational considerations. ALLDATA values and is committed to diversity, equity and inclusion.
    $107k-187k yearly Auto-Apply 36d ago
  • Guiding Stars Sr. Systems Manager

    Ahold Delhaize

    Senior information technology manager job in Pleasant Hill, CA

    Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Primary Purpose This manager oversees the Guiding Stars custom database, the product data that is processed by the patented algorithms, and the people who use the system to evaluate products and recipes. The role is critical for maintaining the science-based nutrition standard on which the organization relies for reporting “Healthy Sales,” which is a KPI included in the calculation for ADUSA's Annual Incentive Plan for eligible leaders. Data outputs from this manager's work also drive the consumer-facing program, including shelf tags, ecommerce communication of product ratings and a proprietary cloud-based web application. Managing data evaluation staff, maintaining business rules for each algorithm as they evolve over time, ensuring system integrity and updates, and collaborating with both internal and external business partners are all priorities for this role. This role is also responsible for helping enable growth & improvement of the Guiding Stars program by identifying and implementing efficiencies for data and recipe evaluation processes, including data acquisition, algorithm selection, business rules management and data sharing with ADUSA and external partners. Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Quincy, MA and Scarborough, ME. Applicants must be currently authorized to work in the United States on a full-time basis. Duties and Responsibilities Systems Oversight & Development Lead the operations, development, and continuous improvement of all Guiding Stars systems, ensuring seamless integration with ADUSA digital platforms and external client systems. Serve as the Product Owner for the Guiding Stars application, managing the product backlog and collaborating with IT to maintain a secure, modern, and scalable platform. Manage complex database projects to expand system capabilities and align with evolving strategic goals. Process & Project Management Collaborate with ADUSA IT to ensure Guiding Stars systems remain aligned with internal platform developments and data integration needs. Lead as the primary liaison with IT teams and Business Relationship Managers to resolve system issues and implement improvements. Monitor and analyze system outages and support tickets to identify trends and ensure timely resolution. Document business requirements, manage user acceptance testing, and assess downstream impacts of system changes. Lead multiple projects including system overhauls, eCommerce integrations (e.g., PRISM), client onboarding, and process optimization. Manage and prioritize key processes such as recipe evaluation (menu labeling compliance), VisionPoint label screening, and digital asset processing for over 300,000 food items, with 50,000+ annual updates. Partner with internal partners and external vendors to develop new tools, applications, system functionalities and process efficiencies. Ensure all algorithm processes are documented and cross-trained; manage a team responsible for high-accuracy product evaluations. Conduct audits to verify system accuracy and data integrity. Team & User Management Lead and support the data processing team, including professional development, scheduling, timecard approvals (Kronos), and FMLA tracking. Manage user access within the Guiding Stars application, including onboarding, password support, and quarterly access reviews. Partner with the Product & Recipe Manager by facilitating data queries that drive ADUSA's healthy sales initiatives. Collaborate with ADUSA Health & Sustainability teams to integrate Guiding Stars into sustainable retailing and product transparency initiatives. Manage vendor setup, expense tracking, invoice processing via Coupa, and vendor payment inquiries. Qualifications Bachelor's degree in Information Systems, Computer Science, Business, or related field 5+ years of experience in systems management, IT project leadership, or product ownership Experience with business rules management (BRM) software (InRule or similar) Advanced experience in Excel Strong understanding of database systems, application lifecycle management, and system integration Excellent collaboration and communication skills across technical and non-technical teams Detail-oriented with strong analytical and problem-solving abilities Strong team leader, able to manage a team of 8+ people while balancing multiple priorities Preferred Qualifications Familiarity with tools such as Alteryx, Jira, Confluence, Coupa, and Kronos is a plus Proficient in project management methodologies (Agile/Scrum preferred) Experience with vendor management, user support, and cross-functional team leadership ME/NC/PA/SC Salary Range: $108,880 - $163,320 IL/MA/MD/NY Salary Range: $125,200 - $187,800 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. #LI-LL1 #LI-Hybrid At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
    $125.2k-187.8k yearly 42d ago
  • Technical Training Program Manager - Americas

    Tomra 4.6company rating

    Senior information technology manager job in Stockton, CA

    TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industry. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts™, has been our strength for over 50 years. At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees. Job Description The Technical Training Program Manager will establish and lead a Technical Training Center of Excellence, creating a modern, integrated training infrastructure that ensures internal teams, partners, and customers receive the highest level of effective, structured training and resources across the Americas. You will be responsible for developing, delivering, and optimizing a state-of-the-art, integrated training program that provides introductory to advanced training, including certification programs, for employees, partners, and customers. This role ensures participants develop the skills and competencies necessary to achieve performance excellence in their roles and operational responsibilities. The ideal candidate will combine strategic vision with hands-on execution, demonstrating expertise in digital learning, technical program development, and change management. They will have experience developing and coaching remote teams, driving training operations excellence, improving customer satisfaction, and implementing strategic, continuous quality improvement initiatives. Key Responsibilities: Establish a Technical Training Center of Excellence to standardize and deliver structured, comprehensive training that enhances service capabilities and performance Develop and manage training protocols, procedures, and guidelines to ensure consistent, high-quality delivery, including troubleshooting from standard to urgent technical issues Own and maintain a training repository of best practices, methodologies, and tools to maximize knowledge sharing across teams Define, monitor, and measure team performance and productivity to drive continuous improvement Develop and execute a strategic training plan that addresses the needs of employees, partners, and customers Design and implement a multi-channel training program, including structured classes, e-learning, in-person, in-field, and certification programs. Ensure training programs meet operational requirements and support company objectives Identify emerging training trends and implement innovative solutions to improve efficiency, quality, and satisfaction Evaluate and adopt tools and technologies to enhance internal and customer training operations Conduct analyses to identify skill gaps and align training initiatives with business objectives Measure and track improvements in post-training proficiency and ongoing job performance Establish processes to monitor training effectiveness through feedback and assessments Manage assigned budget and meet financial targets Promote a “Safety First” culture across all operations Qualifications Associate's degree required; Bachelor's or Master's in Engineering, Technical Education, Instructional Design, or related field preferred 8+ years in technical support, service operations, or technical training, with at least 5 years in a supervisory or managerial role Proven track record designing, developing, and delivering structured training programs-classroom, digital, e-learning, and certification formats Strong technical expertise in software and hardware systems, including networking, OS, databases, and cloud technologies Experienced in leading and coaching high-performing teams, including remote or distributed teams, fostering continuous learning and development Excellent communicator, able to explain complex technical concepts to non-technical audiences Hands-on experience with LMS platforms, training management systems, and customer service tools Skilled in analyzing skill gaps, evaluating training effectiveness, and driving continuous improvement initiatives Strong problem-solving, analytical, and operational management abilities; adept at managing multiple priorities in fast-paced environments Experience in budgeting, resource planning, and project management within technical training or operational functions Willing to travel frequently across North and Latin America (40-50% of the time) with a valid passport Comfortable working in food processing plants, farms, cold storage facilities, or outdoor environments with extreme temperatures Additional Information Pay Band For U.S. applicants, in accordance with applicable disclosure requirements, the anticipated annual base pay range for Technical Training Program Manager position is $110,208 to $137,760. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. (As acceptable: Also, certain positions are eligible for additional forms of compensation such as bonuses.) Why work for us: Be part of a mission to transform how we all obtain, use and reuse the planet's resources to enable a world without waste. We love innovation, a collaborative environment where idea sharing and thinking outside the box is encouraged. What we offer: Comprehensive medical, dental, and vision plans with 100% employee premium coverage 31 days of PTO annually (vacation, sick, and holidays), increasing with tenure 401(k) with 100% match on the first 4% of your contributions 8 weeks of fully paid parental leave for eligible employees Up to 4 days of paid bereavement leave to support employees during personal loss Employee Assistance Program supporting mental, emotional, and financial well-being Inclusive culture that values diversity, well-being, and teamwork Global career growth opportunities with strong internal promotion record Proud Gold Level 2024 Cigna Healthy Workforce Award recipient ______ TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. All your information will be kept confidential according to EEO guidelines.
    $110.2k-137.8k yearly 16d ago
  • Application Development Manager

    Rogers Corporation 4.8company rating

    Senior information technology manager job in Sacramento, CA

    Summary: This role is responsible for expanding product market presence, winning new business and increasing sales by providing expert support, training and assistance and directly managing specific customers. Essential Functions: * Utilize strong problem-solving and troubleshooting skills with the ability to adapt quickly to changing situations. * Achieve sales growth objectives, identify sales opportunities, devise plans for pursuing sales leads, and provide sales forecasts and reports to support these efforts. * Monitor, analyze, and report on competitive activities. * Participate in planning meetings and provide engineering inputs for developing new digital material products or modifying existing products. * Collaborate on novel designs and provide engineering support throughout system development. * Work closely with customers to ensure success. Qualifications: * Bachelor's degree in electrical engineering or related technical field. May consider equivalent work experience in lieu of degree * 5+ years of experience applications engineering, sales or product management * Experience in RF and/or Highspeed systems as well as printed circuit board design, layout, stack-up * Experience developing marketing and promotional strategies * Travel: 50% Compensation for this position will be determined based on various factors, including experience, skills, and internal equity. The expected salary range for this role is between $125,000 and $150,000. Additional compensation includes, but is not limited to, performance-based sales incentive bonus program and an employee stock purchase plan. For a comprehensive list of benefits, please visit our Careers Benefits page. Full-Time
    $125k-150k yearly 13d ago
  • Senior Consultant, IT Strategy Planning/Execution

    Cardinal Health 4.4company rating

    Senior information technology manager job in Sacramento, CA

    **_What Strategic Planning/Execution contributes to Cardinal Health_** Strategy is responsible for leadership, direction and expertise in the development of business strategy, strategic management disciplines and business analytics that support the company's mission vision and valuation objectives, in close collaboration with business leaders. The Senior Strategy Consultant is a pivotal role in Technology Strategy and Execution responsible for shaping and driving the strategic direction of Global Technology Business Services (GTBS) initiatives across the organization. As an individual contributor within Technology Strategy and Execution, you will work closely with senior GTBS leadership, business units, and GTBS teams to ensure alignment of technology initiatives with the overall business strategy. This role requires a deep understanding of enterprise architecture, emerging technologies, and business processes to develop and implement strategic roadmaps that enhance business performance. **_Responsibilities_** + Strategic Planning: Develop and maintain the GTBS technology strategy, ensuring alignment with business goals and objectives. Identify opportunities for leveraging technology to improve business outcomes. Contributes to budgeting and estimation of Strategic initiatives to generate investment requests for financial planning. + Stakeholder Engagement: Collaborate with senior leadership, business unit leaders, and GTBS teams to gather insights and ensure the technology strategy meets business needs. Act as a trusted advisor on GTBS strategy and digital transformation. + Technology Roadmap: Design and share technology roadmaps that align with the enterprise's strategic goals. Identify key initiatives, dependencies, and resource requirements. + Innovation and Emerging Technologies: Monitor industry trends, emerging technologies, and best practices to identify opportunities for innovation. Provide thought leadership on the adoption of new technologies that can drive business growth. + Enterprise Architecture: Work closely with the enterprise architecture team to ensure that GTBS technology strategy is effectively translated into technical architecture and implementation plans. + Performance Measurement: Develop and use metrics to evaluate the effectiveness of the GTBS technology strategy, adjusting as necessary to meet evolving business needs. + Risk Management: Identify potential risks and challenges associated with GTBS technology initiatives and develop mitigation strategies. Ensure compliance with regulatory requirements and industry standards. + Communication: Develop clear, concise, and compelling presentations and reports for senior management, outlining GTBS strategies, progress, and outcomes. Facilitate cross-functional team meetings with business and technology stakeholders to ensure communication and guidance are provided. + Software Vendor Market Insights: Conduct research and deliver key insights on selected software vendors, including but not limited to, changing pricing models, negative industry behaviors, and upgrade/retirement plans that may influence our software purchase and renewal strategies. Raise risks and concerns as they arise with key incumbent vendors to ensure the opportunity for GTBS to review and take action as needed. **_Qualifications_** + 8-12 years of experience in IT strategy, enterprise architecture, or a related field, with at least 3 years in a strategic planning role, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Strong understanding of enterprise IT infrastructure, cloud computing, enterprise resource management applications including experience with distribution and manufacturing systems, cybersecurity, and digital transformation. + Proven experience in strategic planning and roadmap development. + Excellent communication, presentation, and interpersonal skills. + Outstanding time management and organization skills with ability to work across multiple job levels to achieve results. + Ability to influence and engage with senior leadership and business stakeholders. + Strong analytical and problem-solving skills with a focus on delivering measurable business outcomes. + In-depth understanding of healthcare industry standards, compliance standards, and best practices in IT management. + Certifications: Relevant certifications such as TOGAF or PMP are a plus. + Strong research skills, providing key software market insights on targeted vendors. Ability to stay informed and provide succinct escalations as appropriate. **_What is expected of you and others at this level_** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues **Anticipated salary range:** $105,100 - $150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/11/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $105.1k-150.1k yearly 43d ago
  • Vice President, Global Technology Partnerships & Ecosystem Strategy

    UKG 4.6company rating

    Senior information technology manager job in Sacramento, CA

    At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. The Vice President of Global Technology Partnerships & Ecosystem Strategy is a senior executive responsible for defining, accelerating, and leading UKG's global technology ecosystem. This role sets the long-term vision for how UKG engages, innovates, and grows with the world's most strategic software, enterprise, and cloud partners. As the executive leader of UKG's most strategic enterprise partnerships, OEM relationships, integration partners, partner engineering organization and strategic partner managers, you will own the strategy, execution, and business impact of a multifaceted partnerships organization. This VP will lead a global team of people managers overseeing enterprise partnerships, partner technology engineering (software engineers, architects, integration specialists), and OEM program management, as well as directly guiding senior partner executives responsible for high-value strategic relationships. You will shape the roadmap for joint innovation, partner-enabled product extensibility, the next chapter of material revenue growth, and ecosystem scale-ensuring UKG remains a preferred partner for enterprises and technology organizations worldwide. As a key member of the Global Partners & Ecosystems leadership team, you will collaborate closely with UKG's executive leadership, including Product & Technology, Sales, Strategy, Marketing, and Customer Experience, to align partnership priorities with company-wide growth initiatives. This role demands a forward-thinking, market-savvy executive who excels at long-range planning, cross-functional influence and execution, ecosystem innovation, and leadership of complex global teams. Key Responsibilities: Strategic Ecosystem Vision & Leadership + Collaborate with Product leaders to define UKG's multi-year Technology Ecosystem Strategy, including platform extensibility, partner innovation priorities, and expansion into emerging technology categories (AI/ML, cloud ecosystems, data platforms, etc.). + Lead and evolve UKG's global partner operating model, ensuring integrated alignment across Product, Technology, Sales, Marketing, Strategy, Finance, and Operations functions. + Partner with GVP and key executive leadership to shape corporate strategy and future investment decisions related to ecosystem growth, product extensibility, and third-party innovation. + Evaluate and cultivate new strategic categories of partners, including hyperscalers, AI platform providers, vertical SaaS vendors, and industry solutions. Executive Ownership of Global Partner Portfolio + Oversee a portfolio of UKG's most strategic enterprise and technology partners responsible for significant revenue impact, product differentiation, and go-to-market reach. + Guide partner executives and managers in driving multi-year joint business plans, co-innovation initiatives, executive alignment, and market expansion. + Represent UKG at the highest levels in strategic partner engagements, C-suite negotiations, and industry ecosystem forums. Leadership of Three Global Partnership Teams + Enterprise Partnerships - Lead the team responsible for enterprise SaaS partnerships, including the Director of Enterprise Partnerships and their organization. + Partner Technology Engineering - Lead the technical engineering team focused on integration design, partner developer experience, solution certification, and co-built technology initiatives; ensure scalable, API-first partner experiences. + OEM & Embedded Partnerships - Lead teams responsible for OEM programs, embedded technology relationships, and co-developed product offerings. Additionally: + Directly mentor and guide three senior strategic partner executives without direct reports, ensuring their partner portfolios deliver high-impact results and executive alignment. Partner-Led Innovation, Product Alignment & Technical Strategy + Forge deep alignment with Product & Technology leadership to influence product direction, partner APIs, extensibility frameworks, marketplace strategy, and long-term platform evolution. + Drive a unified partner technology vision-including certification programs, developer experience improvements, sandbox environments, and technical governance. + Champion technical excellence and innovation across partner engineering teams, ensuring integrations are secure, scalable, modern, and aligned to UKG's architectural direction. Revenue Impact, Go-to-Market Strategy & Commercial Leadership + Build and oversee joint GTM strategies with strategic partners that accelerate enterprise pipeline, drive direct revenue and influence revenue for UKG. + Partner with Sales, Field Alliances, Marketing, Customer Success, Operations and Finance to operationalize partner contributions to revenue goals and customer outcomes. + Establish ecosystem performance KPIs, financial models, partner scorecards, forecasting methodologies, and ROI measurement frameworks. Organizational Leadership & Transformation + Lead a global organization with multiple people leaders and a blend of technical, strategic, and commercial functions across regions. + Define operating mechanisms, performance standards, talent development frameworks, and scalable processes for partner lifecycle management. + Drive a culture of innovation, accountability, cross-functional collaboration, and continuous improvement. + Influence business transformation initiatives tied to ecosystem scale, digital experience, and partner-centric product evolution. Executive Reporting & Governance + Present to the ELT and Board-level committees on ecosystem performance, emerging market opportunities, and strategic risk areas. + Establish governance frameworks to assess partner opportunities, manage portfolio risk, prioritize investments, and ensure ecosystem alignment with UKG's long-term goals. Required Qualifications: + 15+ years of experience in enterprise software, alliances, ecosystem leadership, or strategic business development roles, including 8+ years leading global organizations with both technical and commercial functions. + Demonstrated success owning large partner portfolios with deep experience in enterprise SaaS, cloud platforms, HCM/WFM ecosystems, or platform-based product models. + Proven experience leading partner technology engineering teams, technical integration programs, or product-aligned partnership initiatives. + Demonstrated success leading a team delivering direct revenue $100M+ and influenced revenue $100M+. + Strong background managing ecosystem categories such as hyperscalers, OEM/embedded partners, global ISVs, and enterprise technology providers. + Exceptional executive leadership, including C-suite engagement, long-range planning, complex negotiation, and influence across product and sales organizations. + Demonstrated ability to scale multi-disciplinary organizations, develop people leaders, and drive operational excellence across global teams. + Bachelor's degree required; MBA or advanced degree strongly preferred. Preferred Qualifications + Experience driving platform marketplace strategies, extensibility frameworks, or partner-led innovation programs. + Deep understanding of modern integration patterns, cloud-native architecture, API ecosystems, and developer experience design. Global experience working across multiple regions, cultures, and partner models. + Strong financial acumen-including forecasting, ecosystem monetization, cost modeling, and ROI measurement. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ******************. It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $142k-204k yearly est. 2d ago
  • TECHNICAL SUPPORT MANAGER, STORES IT 2ND LEVEL

    Gap 4.4company rating

    Senior information technology manager job in Rocklin, CA

    The Stores Second Level Team has a solid understanding of the end to end Store Systems architecture and data flows. They are consultants to many groups throughout IT and serve as the 2nd Level escalation team to Stores IT Operations. The Stores Second Level Manager's role is to oversee the Stores Second Level Team and ensure technical issues are addressed and resolved. This includes the responsibility of managing team performance, procedures, analysis of technical issues, and delivering customer satisfaction. This role is also responsible for monitoring, tracking and coordination of vendor delivered services for on-site maintenance for in store hardware and traffic systems. Our team members are not just innovators in the technology space; our success is measured by our ability to drive operational and top-line improvement for our brands. If you thrive in a solutions oriented environment, then consider joining our team! Job Description Manage a team of support analysts that provides 24x7 support for multiple store systems; as well as providing direction and prioritization of work. Manage 2nd Level resources for optimal performance. This will consist of resource management for incoming customer inquiries, projects, administrative work and time allotted for holidays and paid/unpaid time off. Partner closely with 1st Level to improve technical knowledge, quality issue management, and quality delivery of service to customers. Participate in the development of service level agreements and ongoing management of service level compliance. Participate and assist in driving the knowledge transition and management process. Assist in the professional and technical development of team leaders enabling them to set technical goals, monitor, mentor, coach and assist team members to deliver quality support. Drive escalated customer and vendor issues. Partner with IT business partners and project teams to prepare the support team for new product/service releases. Develop and enhance cooperative interdepartmental and vendor relationships and communications. Develop a performance measurements framework and facilitate feedback system to team members on issues such as customer service, communication, and technical skills, in order to enhance the quality of support delivered. Oversee methodical troubleshooting, diagnostics, research, trending analysis, documentation, and identification of root cause. Oversee trend Analysis for Proactive Problem Management and present information to Technical and Business teams Implement methodologies to improve first call resolution, manage customer perceptions, and build strong internal relationships Manage vendors for break fix service and auditing of monthly invoices. Establish, maintain and continuously improve standardized operating processes and procedures. Maintain current knowledge of industry trends and potential impact on the support business. Maintain a high level of employee morale within the team. Develop a customer care philosophy that ensures customer satisfaction Provide ownership and discipline to the change control process This position requires the Manager to be part of an on-call rotation and travel to the Bay Area - approximately 10%. Qualifications Bachelor Degree in a technical field or equivalent work experience. At least 5 years of experience in a technical helpdesk environment. Minimum of 2 years of experience in managing/leading others. 3 years of experience in supporting large scale enterprise applications. Strong leadership and excellent interpersonal skills and the ability to lead and influence technical support engineers. Strong organizational skills with an ability to manage and prioritize concurrent technical support demands. Ability to influence technical discussions and decisions. Problem-solving skills to address complex technical problems and develop creative and practical recommendations with a keen attention to detail. Solid understanding of commercial software engineering practices and tools . Extensive experience in helpdesk management systems and reporting. Experience of Oracle and SQL Databases. Experience in Linux systems and script development. An understanding of networking and network-based software applications. Previous experience working within ITIL or Lean Six Sigma best practice guidelines. Full lifecycle software development experience. Solid knowledge of industry standards and techniques in development and testing Experience in working with Subversion version control and defect management systems. Working knowledge of object-oriented analysis and design. Strong verbal and written communication skills Self motivated; able to work with only moderate supervision Additional Information Application level knowledge of; Operating systems : UNIX, Solaris, Enterprise Red hat Linux, Windows 98, 2000 & XP. Company Tools : Putty, TOAD, MQJ Explorer, Remote Desktop and WinSCP. Programming languages : C, C++, Java, HTML, XML. Scripting languages : Bash and Pearl Web Technologies : Servlets, JSPs, EJBs, JDBC. App Servers : IBM Web Sphere 5.1/6.0, Computer Associates Espresso 4.2.2/4.4.1 Web Servers : Apache, IBM Http and Jakarta Tomcat Software Packages : MS Office Network Protocols : TCP/IP, UDP, DNS
    $95k-125k yearly est. 25m ago
  • SAP Finance Manager, Application Development and Maintenance

    Cardinal Health 4.4company rating

    Senior information technology manager job in Sacramento, CA

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. **_Responsibilities_** + Execution and management of the SAP Finance functionality that supports the enterprise + Responsible for IT Controls, SOX compliance, and Audit findings in finance functional areas + Overall solution ownership of incidents, defects, enhancements, and new build for SAP Finance + Planning, monitoring, organizing, and delivering projects. + Attract, retain, and develop talent. + Maintain relationships with all key stakeholders. + Provide leadership and direction to the teams during problem solving and crisis management. + Collaborating with other process tower leaders (OTC, PTP, SCE, RTR, R&I, and non-SAP systems) to ensure a cohesive solution **_Qualifications_** + 8-12 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 10+ years' experience in SAP Finance Build/Run, preferred + Full-Cycle SAP Finance implementation experience + SAP Finance Solution discovery, options analysis and build guidance. + Strong collaboration and leadership skills + Strong business acumen in finance and accounting + Superior knowledge of processes and technology with deep hands-on knowledge in all the areas of the SAP Finance domain + Prior work experience in SAP Billing and Revenue Innovation Management (BRIM) is a plus + Excellent organizational skills **_What is expected of you and others at this level_** + Manages department operations and supervises professional employees, front line supervisors and/or business support staff + Participates in the development of policies and procedures to achieve specific goals + Ensures employees operate within guidelines + Decisions have a short term impact on work processes, outcomes and customers + Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management + Interactions normally involve resolution of issues related to operations and/or projects + Gains consensus from various parties involved **Anticipated salary range:** $123,400 - $193,930 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/01/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $123.4k-193.9k yearly 23d ago

Learn more about senior information technology manager jobs

How much does a senior information technology manager earn in Elk Grove, CA?

The average senior information technology manager in Elk Grove, CA earns between $117,000 and $223,000 annually. This compares to the national average senior information technology manager range of $98,000 to $179,000.

Average senior information technology manager salary in Elk Grove, CA

$161,000
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