Sr Technical Program Manager, Selling Partner Experience
Senior information technology manager job in Seattle, WA
Do you want to play a role in the transformation of Selling Partner Support? We are recruiting a TPM to help us craft our next-generation support experiences, using improved UX and GenAI orchestrated solutions to rapidly increase the range of automated and guided solutions we offer to Selling partners needing support.
Over the last seven years, we have built guided experiences that SPs and Support Associates use to get quick, accurate resolution when they encounter problems. We now have 67 self-service and 49 Associate Workflows in 21 marketplaces, translated into 34 languages, covering 55% of Seller issues, used 138MM times in 2024. In 2024, our team eliminated 10MM Seller contacts by automating resolution to their problems without requiring an Associate. We also eliminated nearly 1500 defects in our production experiences, reducing handle time and case re-open rates.
Over the next three years, we are reinventing what types of solutions that we develop, aligning with upstream experience teams on those experiences we believe they should take over from our team and deprecating the experiences we have built, and creating a GenAI-based set of solution building tools.
In this role you will be driving the development schedule from design to release, making appropriate tradeoffs to optimize time-to-market, and clearly communicating goals, roles, responsibilities, and desired outcomes to internal cross-functional teams. You will interact with a broad cross section of the Amazon organization as you clarify ambiguous issues and negotiate effective technical solutions between development and business teams. You will anticipate bottlenecks and escalate issues when required in order to ensure on-time delivery, will be responsible for managing all of the organization and mechanisms required to ensure that we are making progress across our key investment themes, we have the right mechanisms to get inputs from our customers, stakeholders, and leaders and that we are reliable in our responses, and that we continually evaluate and commit to improving our team velocity.
Key job responsibilities
* Oversee the integration of GenAI capabilities into existing workflow solutions while ensuring maintenance of quality and accuracy standards.
* Understand the architecture of the systems you work with (e.g., workflows, APIs, design limitations, and maintenance requirements).
* Build project plans , set milestones, establish mechanisms, and bring the right people together to solve technical problems and ensure successful delivery.
* Coordinate with leaders and stakeholders in multiple teams across Tech, Business and Operations to drive data-driven decisions and alignment
* Dive deep into technical blockers, and work with development teams to unblock delivery or find a path to resolution.
* Create technical design documents, influence technical priorities, and apply project management best practices to increase the effectiveness and impact of your programs.
* Communicate ideas effectively, both verbally and in writing, to all types of audiences.
* Facilitate cross-functional communication and collaboration ensuring all stakeholders are informed and aligned throughout the project lifecycle.
* Lead and coordinate API integration and automation projects, ensuring team alignment and timely delivery. Proactively identify and resolve issues by collaborating with service owners and engineers to maintain project goals.
* Lead the resolution of contentious issues, drive escalations, identify and mitigate risks for project delivery, and ensure regular status reporting.
BASIC QUALIFICATIONS- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Director, IT Operations
Senior information technology manager job in Seattle, WA
If you value loyalty and integrity, are a results-oriented leader with a passion for excellence, a commitment to fostering a collaborative culture, and a desire to shape the future of a thriving organization, we invite you to explore this exciting opportunity!
We are seeking a talented, dynamic leader to join our executive team in the role of Director, Technology Operations. This individual will oversee all aspects of the company's information technology, including network, cybersecurity, and related infrastructure operations. Reporting directly to the COO, the Director will collaborate with the executive team to define and execute a technology roadmap that supports the company's business goals. The successful candidate must align with our company's values and culture and demonstrate the leadership qualities to empower and inspire their teams.
Key Qualifications:
Cultural Fit: The most crucial aspect of this role is the ability to blend seamlessly into our company culture, which values collaboration, innovation, and integrity. The ideal candidate should be open to aligning with our established business model (i.e., learn and understand why we do things the way we do them before suggesting improvements).
Intellectual Curiosity: You must genuinely desire to understand the finer details of the business. You should demonstrate an ability to dig deep into processes, strategies, and data, consistently seeking out opportunities for improvement and innovation. Intellectual curiosity drives your approach to problem-solving and strategic execution.
Client-Facing Skills: You may have the opportunity to represent the company in external engagements, definitely on a daily basis and likely as a contributor in quarterly meetings with client representatives. Communicating effectively and developing long-term relationships built on trust and mutual respect is important.
People and Management Skills: Leadership excellence is paramount. We are looking for an individual who can lead, manage, and develop high-performing operational teams. You should demonstrate empathy, adaptability, accountability and the ability to inspire and influence at all levels of the organization. A strong track record in managing diverse teams and driving results is required.
Key Responsibilities:
Working out of our Seattle office, your primary focus as the Director is overseeing and managing NWA's IT operations, ensuring efficiency, security, and alignment with business goals.
Oversee and manage all IT operations, including network and data center security, data management, cybersecurity, and technical support areas
Develop and implement IT operations policies and best practices
Manage, lead, and provide guidance to the IT operations team
Collaborate with stakeholders to define business and systems requirements for new technology implementations, using both waterfall and agile methodologies.
Ensure effective and efficient delivery of IT operational services
Facilitate the annual strategic IT planning process to include major priorities, risks, and budgetary considerations.
Plan and manage budgets related to IT operations
Ensure all IT operations activities are performed within the parameters of applicable laws, codes, and regulations
Evaluate technology risks and ensure NWA's disaster recovery plan remains up to date
Continually evaluate current company technology and infrastructure; and recommend changes as necessary
Maintain a strong focus on cyber security to ensure our systems, network and processes are secure.
Support critical systems and respond to operational needs outside of standard business hours, including evenings and weekends when necessary.
Who you are:
Ethical & Credible: You exemplify high ethical standards, trustworthiness, and honesty in your personal and professional life.
Loyal & Committed: Your work history demonstrates stability, dedication, and reliability.
Experienced. While specific industry experience is less critical, a minimum of 10 years' relevant experience (i.e., Manager, Director, Sr. Director, of IT operations, etc.) is required. A deep expertise in IT architecture, infrastructure management, cybersecurity, and emerging technologies.
Educated. BS degree in Computer Science, Information Systems, or related field experience. MBA preferred.
Successful. Proven history of driving digital transformation and implementing cloud-based solutions. Exceptional communication skills, with the ability to engage and align both technical and non-technical stakeholders.
Strategic Leader. Ability to think both strategically and tactically, with a long-term vision for company success. Strong leadership and team-building skills, with a track record of developing and leading high-performing IT operations teams.
Why join our leadership team:
We offer a rare opportunity for an accomplished visionary executive to join a highly respected third-party benefits administrator with a 66-year legacy of delivering exceptional service. As we embark on the next phase and plan for our future, we are seeking dynamic leaders who are energized by strategic challenges and poised to drive transformative change.
What We Offer:
Competitive Salary & Benefits: Salary range $162,000 - $219,000. A comprehensive benefits package, including health, dental, vision, 401(k), and more.
Professional Growth: Opportunities to lead transformative initiatives and work with a dedicated team of professionals.
How to Apply:
To apply for the Director, IT Operations position, please submit your resume, cover letter, and any relevant portfolio work to Kelly Johnson at *********************. We look forward to learning how your expertise can shape the future of NWA.
NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Senior Director of Technology Solutions
Senior information technology manager job in Seattle, WA
Evergreen is the professional services division of Insight Global. At our core, we are innovative problem solvers who add value through talent and technology. We hire for long-term growth and fulfillment while fostering a people-first culture that supports one another and strives to Be the Light to the world around us. With access to talent in 50+ countries and delivery capabilities globally, we deliver world-class technical and talent services to Fortune 500 clients to power innovation and transformation.
We hire for people who embody our Shared Values: Everyone Matters, We Take Care of Each Other, Leadership is Here to Serve, High Character and Hard Work Above All Else, Always Know Where You Stand, Unity in Diversity, and Hustle & Grit.
These values are the fabric of our company. This is who we are, this is what we live by, and this is what shapes everything we do.
About the Role
This senior leadership role blends deep technical expertise with business transformation strategy. The Director of Technology Solutions will serve as a trusted advisor to executive leaders across Fortune 100 enterprises, driving large-scale technology and business transformation through the use of Data, AI, Cloud, and Engineering services. This individual will combine technical vision, business acumen, and consultative influence to shape how next-generation technology accelerates enterprise value and growth for our customers.
What You'll Do
Strategic Leadership and Transformation
Serve as the primary technical strategist and executive advisor to C-suite stakeholders, articulating how integrated data, AI, cloud, and engineering solutions enable innovation, operational excellence, and market differentiation.
Lead executive-level strategy sessions and transformation roadmap discussions that align Insight Global's technology portfolio offering with the client's strategic priorities.
Represent the company's thought leadership at key industry and executive forums, positioning the organization as a trusted transformation partner.
Translate emerging technology trends and market insights into practical, outcome-driven strategies for product, engineering, and sales teams.
Build and sustain high-impact relationships with senior customer decision-makers to identify and shape new opportunities for growth and innovation.
Technology Strategy and Execution
Architect customer enterprise technology centric transformation leveraging data platforms, AI/ML models, cloud-native architectures, and modern engineering frameworks.
Partner cross-functionally with product, delivery, and sales teams to drive execution excellence across complex digital transformation initiatives.
Provide technical and strategic guidance in structuring large-scale digital and AI-led transformation deals.
Anticipate client challenges and proactively recommend technology-led solutions that deliver measurable business value.
Champion continuous innovation by integrating AI, data modernization, and engineering accelerators into client solutions.
What You'll Bring
20+ years of experience in technology consulting, solution architecture, or technical sales, including 8+ years engaging with Fortune 100 clients.
Strong technical expertise across Data architectures, AI/ML platforms, Cloud ecosystems (Azure, GCP, AWS), and modern application/engineering disciplines.
Strong technology skillset aided by business acumen and consultative mindset, ideally grounded by an MBA or significant pre-sales/technical sales experience interfacing with customer c-level executives.
Proven ability to communicate complex technology strategies clearly to executive audiences, including VP and C-level clients.
Demonstrated success in leading or influencing large-scale digital transformation programs at Fortune-100 companies.
Exceptional skills in executive presentation, negotiation, and relationship management.
A collaborative and visionary leader comfortable influencing cross-functional teams across business and technology domains.
Strong negotiation and problem-solving abilities.
Willingness to travel for client engagements and strategic events as needed.
Proven experience operating within a vendor-client environment, managing client executive relationships, and solution delivery
Proven experience operating within a vendor-client environment, managing client executive relationships and solution delivery.
Global Service Delivery Manager- Service Desk
Senior information technology manager job in Seattle, WA
The Senior Service Delivery Manager
The Sr. Manager, Service Delivery Management will manage a range of the following service areas:
Smart ServiceDesk
Cloud and Hybrid IT
Workplace collaboration (AV)
IT Asset Management
DataCenter and Al Automation Engineering
Data Engineering
Network Coordination Services
IoT (Internet of Things)
Application Engineering
Project Management
The Sr. Manager, Service Delivery Management is responsible for the execution and management of services provided to clients. The Sr. Manager is responsible for ensuring that SLAs are met, and service expectations are delivered. The Sr. Manager works directly with internal teams and clients to creatively solve problems to manage operations efficiently. This role involves overseeing the day-to-day activities of service delivery, ensuring that client needs are met in a timely and efficient manner.
This role may involve supporting multiple clients simultaneously, requiring a strong understanding of service management and emerging technologies. The Sr. Manager, Service Delivery Management will lead the innovation, transformation, and implementation of technological and digital strategies that will increase stakeholder engagement, client/program retention, revenue growth, and relationship expansion.
The Sr. Manager, Service Delivery Management is responsible for building and maintaining a high performance culture. This leader must operate with
fearless transparency, empowering
team members to take
action
in a high-pressure environment while maintaining
relentless customer focus
and creating a culture of
radical accountability
.
Key Deliverables:
Leadership - Ability to influence executive stakeholders, shape service strategy, develop teams, and lead leaders.
Contribute to strategic decisions while maintaining alignment with delivery, practice, and sales leadership through regular updates on key actions and outcomes.
Cultivate a high-performance culture, empowering teams to manage the end-to-end delivery of customer engagements, from simple to complex.
Manage client, leadership, and team expectations with a focus on alignment and driving successful outcomes.
Create a culture that respects and values the total person to ensure the development of high-performing teams.
Lead awareness sessions on organizational, unit, and customer policies and procedures, ensuring full understanding and compliance across the team.
Act as a trusted liaison with senior client stakeholders, fostering strong relationships and collaboration at all levels.
Manage global and/or regional organizational and unit-level initiatives, including recruitment, knowledge sharing, and the definition of new services.
Contribute to internal and external audits, championing ESAT and CSAT efforts to drive continuous improvement.
Collaborate on strategic company initiatives to ensure effective representation of the organization's services.
Adapt to varying time zones, with frequent early or late meetings required for internal teams and client engagements.
Relentless Customer Focus - Ability to drive client satisfaction, retention, and long-term partnerships. Deliver committed services and SLAs to clients, ensuring project scope, IT infrastructure
specifications, and business needs are aligned, including contingency planning, business continuity, resource allocation, and succession planning.
Manage projects by overseeing and optimizing costs, timelines, risks, and resources, using tools and data-driven insights for improved decision-making and outcomes.
Generate revenue by expanding and communicating services offered to clients.
Identify and address CSAT and ESAT action items, providing proactive solutions to reduce TCO and enhance service performance.
Conduct regular reviews with customers, management, and teams, tracking action items and ensuring logical closure, especially for escalations.
Provide periodic reporting to customers on service performance and to management on project status, maintaining relevant documentation (e.g., MSA, Scope, SLAs, etc.).
Oversee resource management, including rotation schedules, and communicate incidents, scope creep, and escalations promptly.
Manage program opportunities and expectations by understanding client requirements, defining solutions, and drafting proposals while maintaining strong vendor relationships.
Innovation & Transformation - Strong knowledge of emerging technologies (Al, cloud, automation).
Contribute to the adoption of emerging technologies, Newgen solutions, and organizational IPs to elevate customer experience and service performance, working closely with Practice teams to align client programs with innovative technologies.
Seek out opportunities to grow accounts by effectively identifying issues for clients; offer solutions that transform delivery services.
Engage with transformation initiatives, drive digital strategy, and engage with executive-level stakeholders to shape and execute the vision for a key portfolio of clients.
Contribute to the definition, measurement, analyzing, improving, and controlling of operations and service management processes to continuously enhance efficiency and sustained service excellence. Be curious about operational metrics for both people and programs; identify trends early and address them proactively.
Pivot quickly to manage multiple client requests with changing priorities.
Financial Acumen - Experience managing P&L, revenue growth, and cost efficiencies.
Partner with leadership to accurately forecast operational budgets, including resource allocation. Contribute to the delivery of an established revenue growth goal while capturing defined cost efficiencies within the book of business.
Drive business growth by optimizing service delivery profitability, managing multi-million-dollar P&L, and ensuring sustainable revenue expansion.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
Senior Information Technology Program Manager
Senior information technology manager job in Seattle, WA
Project Fixers ************************** is an expert IT program management consulting company located in Seattle, WA. We specialize in managing delivery of highly complex IT programs, including major system implementations, integrations, and digital transformations. We also are experts at fixing IT projects that are going sideways.
Role Description
The Senior IT Program Manager will be responsible for managing complex IT implementations. This role usually involves managing programs with cross-functional project teams of 50+, including multiple partners and integrators. We're looking for expert high-energy project drivers that can rally their teams to take the toughest project peaks.
Qualifications
10+ years of experience managing complex IT implementations, ideally including a variety of packaged systems (including ERP, CRM, MES, GTM), custom development, and systems integration;
Experience managing programs consisting of multiple sub-projects and delivery teams;
Equal ability to confidently manage senior program stakeholders, as well as lead the implementation team hands-on;
Mindset of a solution designer and fixer - analytical skills and curiosity to get to the root causes of all issues - whether business, technical, or human in nature;
High emotional intelligence: ability to offer coaching, tactfully resolve conflicts, and mediate tense political situations;
Excellent communication skills - ability to act as a translator between Business and IT, and to summarize complex concepts visually and with brevity;
Prior consulting experience is strongly preferred.
Senior Manager, Machine Learning Science
Senior information technology manager job in Seattle, WA
Introduction to Team:
Expedia Technology teams partner with our Product teams to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.
We're hiring a Senior Manager, Machine Learning Science to lead our Travel Search & Discovery team. In this role, you'll drive the development and optimization of Expedia's AI models, powering natural language search, multi-modal search, and generative AI-based discovery experiences.
We're looking for a deep learning expert with both hands-on technical expertise and proven leadership experience in building high-impact AI solutions. You'll guide a team that designs and deploys cutting-edge models, setting the standard for innovation in search and discovery. Your leadership will directly shape the technology that helps millions of travelers and partners explore, plan, and experience the world every year.
What you will do:
Lead and mentor a team of Machine Learning scientists to develop state-of-the-art search and discovery algorithms, enhancing the relevance and personalization of our travel offerings
Oversee the research, design, and implementation of scalable machine learning models that improve user engagement and satisfaction, while aligning with business objectives
Collaborate with cross-functional teams, including product management, engineering, and UX design, to integrate machine learning solutions seamlessly into the overall user experience
Analyze large datasets to extract actionable insights, utilizing advanced statistical and machine learning techniques to inform business strategies and feature development
Stay updated with the latest advancements in machine learning and AI, especially in the field of Search & Discovery, incorporating relevant innovations to maintain the company's competitive edge in the industry
Evaluate and ensure the quality, performance, and fairness of models in production, implementing best practices in model development and deployment
Communicate sophisticated concepts and the results of the analyses in a clear and effective manner
Collaborate with other machine learning scientists, data scientists, and machine learning engineers to formulate innovative solutions to experiment and implement sophisticated modeling techniques
Minimum Qualifications:
Bachelor's or Master's degree in computer science, computer engineering or equivalent work experience
Strong experience in either recommendations OR search, and personalization to drive innovative solutions and elevate user experiences
8+ years of proven work experience in the field of Software Engineering; and experience in applying machine learning techniques to real-world problems
2+ years management experience; with the ability to inspire and guide a team toward achieving ambitious goals in a fast-paced environment
Deep expertise in machine learning, data mining, and information retrieval
Hands-on experience in deploying models in production at scale
Strong programming skills in Python
Proficiency in frameworks like TensorFlow and PyTorch
Preferred Qualifications:
Excellent problem-solving abilities and a keen analytical mindset, capable of navigating complex datasets and deriving meaningful insights
Strong communicator, capable of articulating complex concepts to both technical and non-technical audiences, and fostering collaboration across diverse teams
Passionate about travel and dedicated to transforming the online travel shopping experience through innovative machine learning solutions
Information Technology Project Manager
Senior information technology manager job in Everett, WA
The Senior Project Manager is responsible for the overall planning, direction, management, coordination, implementation, execution, control, and completion of specific projects according to specifications and within budget, from initiation through completion.
The Senior Project Manager leads Joint Project Teams (JPTs) and applies professional principles, practices, and techniques to guide project teams and control the project schedule, cost, and performance risks. This ensures that each project is completed within defined constraints-such as time, budget, personnel, quality, and materials-and at a high level of quality.
This role is typically assigned to large, multifaceted projects. The Senior Project Manager serves as the single point of contact for each assigned project and assumes the leadership role in managing the project safely.
Requirements
Bachelor's degree in engineering, business management, or a technical field, or equivalent education, training, or related work experience. A master's degree is preferred but not required.
Certification requirements include obtaining Project Management Professional (PMP) certification from the Project Management Institute (PMI) within one year of appointment or assuming the Senior Project Manager position (see SPP-34.018 for exceptions or extensions to this timeframe).
Technical Program Manager
Senior information technology manager job in Redmond, WA
Title: Technical Program Manager Duration: 8 months Compensation: $60-90/hr Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
In this role, the Technical Program Manager will support the research team that is working on the future of input and interaction for augmented reality (AR) and virtual reality (VR). This role will focus on managing cross-functional software programs through the planning and execution phases while working with researchers and engineers. Other aspects of the job will include communicating with stakeholders, coordinating resources and timelines, and interfacing with partner teams in research.
RESPONSIBILITIES
● Work with internal research/engineering teams to define roadmaps/milestones,
track statuses of multiple projects, lead regular check-ins (weekly, monthly,
quarterly, etc.), identify and escalate dependencies and risks, seek and reduce
inefficiencies
● Develop, maintain, and hold teams accountable to schedules while accounting
for technical challenges and available resources
● Coordinate cross-functional interactions/dependencies and align disconnected
teams
● Communicate program progress to cross-functional stakeholders through internal
posts and meetings
● Organize and maintain information and task management systems
● Develop new lightweight processes as needed and improve existing processes
based on feedback/retrospectives, keeping teams moving fast while minimizing
unnecessary overhead
● Work with researchers to coordinate human subjects research experiments,
including lab setup and data collection and analysis operations
REQUIRED QUALIFICATIONS
● 4+ years of experience as a technical program manager, working with engineers
or researchers and driving project progress and schedules
● Experience in software development, firmware, system engineering or
human-computer interaction
● Excellent computer skills and proficient with spreadsheets (G Suite, Excel)
● Excellent communication skills, attention to detail, proactiveness, and
resourcefulness
Excellent organizational skills with the ability to handle multiple concurrent
activities with ambiguity and to work successfully under pressure
PREFERRED QUALIFICATIONS
● Experience in program management, process definition/improvements, relevant
tools and methodologies (e.g. Agile)
● Experience with research, academic, and/or startup environments
● Experience working autonomously with team members from diverse backgrounds
(scientists, engineers, program managers, supply chain, finance contacts,
lawyers) and teams at different levels in the organization
EDUCATION
● Bachelor's in Computer Science or equivalent practical experience in areas of
computer science, machine learning, and/or human computer interaction required
● MBA, M.S./Ph.D. or other related advanced degree preferred.
Our benefits package includes:
Comprehensive medical benefits
Competitive pay
401(k) retirement plan
…and much more!
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities
Project/Program Manager: 25-07193
Senior information technology manager job in Seattle, WA
Primary Skills: Smartsheet (Intermediate), Excel (Intermediate), Data Entry (Proficient), Web Research (Proficient), Transportation Coordination (Basic) Contract Type: W2 Duration: 8 Months Pay Range:$45 - $47 per hour #LP
Seeking Coordinator with expertise in Smartsheet for data input and management, specifically within the warehousing domain. The role involves updating shipment information based on transportation coordinates, managing data efficiently through advanced Excel skills, and conducting web searches for necessary information. Ideal candidates will have 1-2 years of experience in the supply chain industry, demonstrating a keen ability to navigate and utilize technology for optimal data management and coordination.
Key Responsibilities
Utilize Smartsheet for adding and editing warehousing and shipment data.
Work with transportation coordinates to provide accurate shipment updates.
Apply Excel skills for data organization, filtering, sorting, and using basic formulas.
Conduct web searches to gather and input relevant information.
Collaborate with team members and stakeholders to ensure data accuracy and timeliness.
Must-Have Skills
Proficiency in Smartsheet and Excel.
Ability to perform accurate web research.
Experience in handling transportation coordination tasks.
Industry Experience Required
Supply chain or logistics
About Akraya
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
Senior Program Manager
Senior information technology manager job in Redmond, WA
New Openings Daily. "Diversity Is Our Strength" Strong Tower, a beacon in the consulting industry renowned for its commitment to fostering an inclusive and diverse workforce. With pride, we stand as a DOBE (Disabled Owned Business Enterprise), that champions diversity at every level and providing opportunities for all. Our team, comprising 75% women, is at the forefront of driving positive change and innovation in our field.
We adamantly believe every day can be an opportunity to find meaning in your work, prosper and enable success while collaborating with other innovative professionals. We take pride in you taking pride. We want our employees to bring their whole selves to work every day.
Strong Tower has consistently been honored as the Best Place to Work for three consecutive years, a testament to our vibrant culture and supportive environment. This recognition, alongside our second year in row, nominations for the Microsoft Supplier of the Year Prestige Award, highlights our excellence and dedication to not only our work but our people.
As we continue to grow and receive new projects daily, we are on the lookout for a Senior Program Manager to join our expanding team. This role is important in navigating the exciting and dynamic opportunities presented by our Fortune 50 customers. We are searching for a proactive leader, someone who flourishes in an environment teeming with projects, demonstrating an unwavering commitment to surpassing client expectations through innovative consulting solutions. The ideal candidate will possess a dedication to advancing not just the goals of our clients but also their own professional aspirations, all while upholding our core values of sustainability and embracing the strength found in diversity.
Strong Tower is not only committed to diversity and inclusion; we are also a proud 100% carbon-neutral firm, actively contributing to a healthier planet through sustainable practices and initiatives, including our unique commitment to planting trees to offset our carbon footprint and disclosure of carbon.
Join us and be part of a company where your work is impactful, your presence valued, and your contributions lead to meaningful change. At Strong Tower, you're not just accepting a job; you're stepping into a role that contributes to a larger mission of inclusivity, sustainability, and excellence. We are an equal opportunity employer, eagerly awaiting to welcome more diverse talents to our growing, award-winning team.
Senior Program Manager Consulting at a Fortune 50 Company
Project Leadership and Execution: Lead end-to-end project management activities, from initiation through planning, execution, monitoring, and closure, ensuring projects are delivered on time, within scope, and budget.
Client Relationship Management: Act as the primary point of contact for clients, maintaining and enhancing client relationships, understanding their needs, and ensuring their expectations are exceeded.
Strategy Development: Collaborate with clients to define business objectives, develop project strategies, and create detailed project plans that align with the client's strategic goals.
Team Management and Development: Lead, mentor, and develop diverse project teams, fostering an inclusive environment that encourages innovation and excellence.
Risk Management: Proactively identify project risks and issues, developing and implementing mitigation and resolution strategies to ensure project success.
Stakeholder Engagement: Effectively communicate project goals, status, and outcomes to all stakeholders, including clients, team members, and senior management, ensuring alignment and buy-in.
Quality Assurance: Ensure project deliverables meet the highest quality standards and comply with all regulatory and compliance requirements.
Financial Management: Oversee project budgets, including tracking expenditures, forecasting costs, and ensuring financial objectives are met.
Process Improvement: Continuously evaluate and improve project management processes and methodologies to enhance efficiency and effectiveness.
Change Management: Lead change management efforts, ensuring changes are smoothly implemented and that the benefits of changes are realized across the organization.
Resource Allocation: Strategically allocate resources, ensuring the right mix of talent and skills are deployed to meet project demands.
Innovation and Thought Leadership: Contribute to the firm's knowledge base by sharing insights, best practices, and lessons learned, positioning the firm as a thought leader in the industry.
Business Development Support: Assist in identifying new business opportunities and support the preparation of proposals and pitches to prospective clients.
Professional Development: Commit to personal growth and development by staying abreast of industry trends, emerging technologies, and best practices in project management and consulting.
Cross team collaboration and frequent communication with virtual teams.
Core Skills:
Management Consulting Experience (required).
Strong Client Management (required).
Strong Project and Program Status& Executive Management (required).
Effective Communication. (required).
7+ years of experience with Program Project Management. (required).
7+ years of experience with scope management ability to: Plan, develop, and execute end to end project management activities across delivery life cycle. (required).
4+ years of experience as FTE or Consultant at Fortune 50 company. (preferred)
4+ years of experience with Change Management. (preferred)
4+ years of experience with Process Improvement. (preferred)
4+ years of experience with Planning and Organizational skills. (preferred)
-------------------------------------------------------------------------------------------------------------------------------
Physical Requirements: Frequently standing, walking, and sitting. Occasional lifting and carrying up to 20 pounds. Must be able to work at computer or desk area for extended periods of time.
Equal Opportunity Workplace: Strong Tower is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know so we can accommodate you during the interview process.
Package
At Strong Tower, we are committed to offering a competitive and comprehensive benefits package that supports the well-being and professional growth of our team members. Here's what you can expect when joining us:
Compensation and Benefits:
Competitive Salary: Approximately $145,000 - $165,000 annually, based on a $70-$80 per hour rate.
New Hire Referral Bonus and New Project Referral Bonus
Health and Wellness:
Insurance Plans: Choose from two PPO options for Medical, Dental, and Vision coverage.
Life and Disability Insurance: Comprehensive coverage including Life, Long-Term, and Short-Term Disability, provided at no cost to you.
PTO Package
Financial Security:
401K Plan: Secure your future with our retirement savings plan.
Health and Child Care Savings Accounts: Flexible spending accounts to manage your health and childcare expenses.
Additional Savings: Access to ADP discount benefits for further financial security.
Professional Development:
Professional Training: Over 400 free courses available for your career advancement.
Mentor/Mentee Program: Be part of a supportive network that fosters professional and personal growth.
Female Leadership Program: Join our initiative to empower women in leadership positions.
Work-Life Balance:
Carbon Program: Participate in our commitment to sustainability.
Charity Program: Engage with our community through meaningful contributions.
SWAG & Equipment: Get equipped with all the tools you need, plus some extra Strong Tower swag to keep you motivated.
This package is designed to not only meet your needs today but also support your growth and success in the future. Join us and be part of a team where your contributions are valued, and your well-being is a priority.
Senior Project Manager
Senior information technology manager job in Seattle, WA
Must Have Skills
5+ years product management, program management, or equivalent experience delivering technical products or internal enterprise systems.
Bachelors degree in business, engineering, real estate, or a related field.
Experience managing SaaS vendor relationships and global rollouts familiarity with SSO, data residency, and privacy regulatory constraints.
Nice to have skills
corporate real estate, facilities management, construction project processes, or strong business financial acumen relevant to asset lease management
Experience managing SaaS vendor relationships and global rollouts familiarity with SSO, data residency, and privacy regulatory constraints.
Detailed Job Description
The Product Manager builds and leads identification, selection and deployment of technology products and data solutions that enable efficient, secure, and sustainable management of clients global real estate and facilities portfolio. This role owns product strategy, delivery, and lifecycle across a broad scope of systems involved in facility planning and operations e.g. space occupancy, CMMS, BASOT integrations, inventory parts management, drawing CAD, capital planning, and analytics.
Minimum years of experience needed- 5+ years product management, program management, or equivalent experience delivering technical products or internal enterprise systems.
Senior Program Manager (Data Collection)
Senior information technology manager job in Redmond, WA
Redmond, WA/New York, NY - Onsite (Hybrid)
Full-time with Centific
The Senior Program Manager is responsible for balancing the work of multiple data collection projects. They act as the point of contact between PMs and clients and Delivery Director. Program Manager regularly meet with the client and negotiate the specifics of projects. Responsible for putting teams together to ensure project success. Extensive experience in management is required.
Duties and Responsibilities
Oversees multiple data collection projects locally and globally
Works with clients and horizontal functions (recruitment, HR, finance, IT) to ensure program success.
Sets methods of daily production reporting. Reviews important data.
Responsible for compiling timekeeping records for management level, approval, and submission. Approves time-off requests.
Helps to drive Lean implementation amongst team members.
Monitors budget spending for projects.
Approves equipment requests and spending.
Conducts interviews for PM and SPM level positions. Decides on hiring.
Meets with clients for updates on ongoing projects.
Addresses project issues on a financial level.
Work with PMs and SPMs to ensure appropriate coverage of all duties within the appropriate process flow.
Initiate changes/updates to the process in a timely manner and ensure they are passed down and implemented by other team members.
Collect and initiate process improvements, eliminating areas of waste to enhance process flow and promote efficiency while passing these on to below team members.
Review End of Day (EOD) reporting pertaining to process flow on assigned projects.
Meet or exceed all daily, weekly, and monthly KPIs pertaining to the specific process flow of the Program Manager.
Additional duties as required.
Requirements
5+ years experience in Program and resource management.
Fluency in English (written and spoken)
Experience with using Mac OS
Problem-solver, provide clear suggestions/feedback, and effectively communicate critical information and describe issues.
Leadership qualities including the ability to give/take feedback, recognition of when to delegate, and confidence.
Ability to understand/give directions and perform time bound tasks accurately and efficiently.
Detail-oriented problem-solving mindset.
Organized and focused enough to work independently as a role player within a team environment.
Contribute innovative ideas regarding process, workflow and automation to maximize efficiency and scalability.
Benefits:
Comprehensive healthcare, dental, and vision coverage
401k plan
Paid time off (PTO)
And more!
Learn more about us at centific.com.
Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
IT Operations Manager
Senior information technology manager job in Bellevue, WA
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
Position Summary
We're seeking a full-time IT Operations Manager for our Washington corporate office, located in the city of Bellevue. Within this role, you will lead innovative, technology-driven initiatives across IT Foundation Services.
This role will be instrumental in managing complex programs that span Foundation Support, Infrastructure Build-out, Day 1 Onboarding, and ongoing Employee Engagement. At SHEIN, IT is at the forefront - delivering impactful, high-quality experiences to both internal and external customers every day, as well as HR, Finance, and various business teams. This role will play a critical leadership role in the design, planning, implementation, and optimization of cohesive, streamlined IT blueprints. These blueprints will encompass the necessary solutions, platforms, applications, and processes to support business needs. This position is essential to enabling SHEIN's rapid employee and business growth across global markets, including the Americas, Europe, and APAC.
SHEIN Overseas IT is committed to enabling SHEIN's rapid global expansion by developing future-ready IT platforms, applications, and services. Our mission is to lead the strategy, architecture, roadmap, and execution of Overseas IT, ensuring alignment with business priorities and global standards. We strive to deliver exceptional value to internal and external stakeholders, to become a world-class global IT organization.
This position reports to the IT Director, North America IT.
Job Responsibilities
Project Planning & Execution:
Lead end-to-end project management for warehouse IT operations, from project initiation to final delivery.
Develop detailed project plans, timelines, and milestones to track progress and ensure successful project delivery.
Coordinate with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with business goals.
Team Coordination & Stakeholder Management:
Collaborate with cross-functional teams, including IT, production, procurement, and external partners, to ensure smooth project execution.
Serve as the primary point of contact for project stakeholders, providing regular updates on project status, risks, and issues
Facilitate communication between technical and non-technical teams, translating technical jargon into business language when necessary.
Budget & Resource Management:
Manage project budgets, ensuring all expenses are within allocated funds.
Allocate resources efficiently and ensure teams have the tools and support needed to meet project deadlines.
Identify and mitigate potential cost overruns or resource constraints.
Risk Management and Problem-Solving:
Identify potential project risks and develop mitigation strategies.
Monitor and resolve issues that arise during the project lifecycle to minimize disruptions and delays.
Implement contingency plans to address unforeseen project challenges.
Technology Implementation and Support:
Work with engineer teams to implement studio-specific technology solutions, such as software systems for production, asset management, and workflow automation.
Ensure that all technology solutions meet studio needs and industry standards.
Oversee the testing and deployment of new tools, ensuring seamless integration with existing systems.
Process Improvement:
Evaluate current studio workflows and processes, identifying areas for improvement.
Collaborate with operational and technical teams to streamline processes and improve efficiency using technological solutions.
Implement best practices for project management and technology adoption.
Reporting and Documentation:
Provide regular project status reports to senior management, highlighting key achievements, risks, and recommendations.
Maintain comprehensive project documentation, including project plans, status reports, and post-project reviews.
Warehouse IT Management & Optimization:
Manage and optimize warehouse IT systems, including automations, and robotics, ensuring efficient operations, performance monitoring, and continuous improvement initiatives.
Apply advanced knowledge of warehouse IT operations and industry best practices, including system validation, qualification, and standards, to drive operational excellence.
Job Requirements
Bachelor's degree in Business Administration and Management, or a related field.
Minimum 10 years of experience in data analysis, business operations, strategy, consulting, or related analytical roles.
Ability to travel 30% of the time.
Extensive program/project management experience, including establishing, scaling, and managing operations, along with resource and budget planning.
Proven ability to influence without direct authority and drive alignment across diverse teams with potentially conflicting priorities.
High emotional intelligence (EQ) and a collaborative team player capable of managing expectations across time zones and cultures.
Lead and perform in a fast-paced, dynamic environment, managing shifting priorities, meeting critical deadlines, and providing clear guidance to team members while maintaining high performance under pressure to ensure project success and continuity.
Proven leadership and team-building abilities, with extensive experience managing cross-functional teams.
Proven track record in delivering projects with a deep understanding of customer needs, technology, quality, speed to market, and budget.
Extensive experience with Agile methodologies, from roadmap planning to execution.
Nice to Have
Bilingual in Mandarin
Benefits and Perks
Bonus and RSU eligible
Healthcare (medical, dental, vision, prescription drugs)
Health Savings Account with Employer Funding
Flexible Spending Accounts (Healthcare and Dependent care)
Company-Paid Basic Life/AD&D insurance
Company-Paid Short-Term and Long-Term Disability
Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
Employee Assistance Program
Business Travel Accident Insurance
401(k) Savings Plan with discretionary company match and access to a financial advisor
Vacation, paid holidays, floating holiday and sick days
Employee discounts
Free weekly catered lunch
Dog-friendly office (available at select locations)
Free gym access (available at select locations)
Free swag giveaways
Annual Holiday Party
Invitations to pop-ups and other company events
Complimentary daily office snacks and beverages
#LI-YC1
Pay Range$118,800-$201,600 USD
Auto-ApplyEnterprise IT Operations Manager
Senior information technology manager job in Seattle, WA
Enterprise IT Operations Manager Number of openings: 1 Type: Contract / Contract-to-hire Industry: Manufacturing / Services The Enterprise IT Opps Manager role is tasked with architecting, designing, planning, organizing, and implementing enterprise wide, scalable technologies to support overall corporate IT operations and ensure the stable operation of the company's IT computing, storage, networking, and other mission critical technology platforms. This role also maintains and establishes enterprise-wide standardization and operational documentation for all corporate IT systems, services, servers, storage, data networks, voice networks, and data protection. This role requires a highly motivated leader with robust infrastructure experience and a proven track record for success in delivering high performance, continuous improvement, and customer satisfaction. This is both a leadership role and hands on technical role. It involves developing and leading a technical team as well as managing budgets and delivering projects on time and on budget. Responsibilities include:
Lead the Enterprise Platforms team that includes infrastructure, Operations, Security, and Networking. Provide leadership, management, direction, coaching, and motivation
Lead the design and implementation of all corporate infrastructure solutions including, but not limited to security, LANs, WANs, Internet/intranet connectivity, wired and wireless connectivity, switches, routers, firewalls, storage, servers, and virtualization technology
Manage the corporate Unified Communications infrastructure
Lead the design, development and implementation of on-premise and cloud-based initiatives with an emphasis on standards and best practices to ensure internal/external systems are scalable, reliable, secure, supportable, and achieve IT, business, and budgetary objectives
Proactively develop technological solutions to address problems that arise, improve the efficiency, streamline functions, and improve productivity of the organization's IT infrastructure
Ensure business continuity through the implementation of best practice security principles to prevent confidential data from being exposed to unauthorized users
Ensure technology documents, maintenance agreements, and service contracts related to technology operations and/or technology services are evaluated, updated and processed
Establish relationships and manage 3rd party vendors around both ongoing operations and solutions/engineering. Oversee managed solutions and contractual services
Requirements
Four-year college degree in a related field, preferably in Computer Science, Information Systems, Engineering, or equivalent business experience. Minimum 7 years' IT experience. 2+ years' experience managing people
Strong technical background in all areas involved in building an infrastructure dedicated to deliver scalable compute, storage, network and voice services at high availability and resiliency levels
System and Network Security - IPS/IDS, Firewalls, Anti-virus, Encryption Databases
Network design, management and Monitoring - LAN, WAN, WLAN
Business Continuity - Backup, Recovery, Archival, Fail-over
Server and Storage Systems, including infrastructure as a service
A good understanding of Payment Card Industry Data Security Standard (PCI DSS) is helpful
Demonstrated leadership in proactively providing solutions, taking initiative, and exhibiting customer service excellence.
Strong team and time management skills; Strong analytical and decision making skills with proven ability to manage complex tasks
Excellent verbal, written and interpersonal communication skills with ability to collaborate internally, cross-functionally, and across management levels in formal and informal settings
Continuous learning agility to maintain up-to-date knowledge of emerging support tools and technologies; Flexibility to perform in an ever-changing work environment
IT Operation Manager
Senior information technology manager job in Bellevue, WA
IT and Operations management 8 + Year experience in IT and Operations management SCVMM - Hyper-V management and administration Server Administration (2012, 2012 R2) Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters
Active Directory - Users and Groups management
Office 365 /Azure AD
Virtualization - vSphere 4 & 5, Virtual Infrastructure 3, ESX 2.x, vCenter, VMware Update Manager, DRS, HA, FT, VMotion, ESXi, VMware View 3 & 4, VMware Capacity Planner, VMware Health Analyzer, VMware Converter.
Cisco UCS administration and configuration.
Microsoft (2012, 2008, 2003, 2000). TCP/IP, DNS, DHCP, Active Directory, Group Policy Objects, LDAP IIS, FTP, NTFS, WSUS
Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters
Terminal Services - Remote Desktop Services
Understanding of Storage & backup Systems - SAN, iSCSI, RAID - EMC Configuration
Additional Information
If you are looking for a change and if you are interested in this job, you can contact me for more details.
Direct Number- ************
IT Operation Manager
Senior information technology manager job in Bellevue, WA
Unisys Corporation is an American global information technology company that provides a portfolio of IT services, software, and technology.
Job Description
IT and Operations management
8 + Year experience in IT and Operations management
SCVMM - Hyper-V management and administration
Server Administration (2012, 2012 R2)
Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters
Active Directory - Users and Groups management
Office 365 /Azure AD
Virtualization - vSphere 4 & 5, Virtual Infrastructure 3, ESX 2.x, vCenter, VMware Update Manager, DRS, HA, FT, VMotion, ESXi, VMware View 3 & 4, VMware Capacity Planner, VMware Health Analyzer, VMware Converter.
Cisco UCS administration and configuration.
Microsoft (2012, 2008, 2003, 2000). TCP/IP, DNS, DHCP, Active Directory, Group Policy Objects, LDAP IIS, FTP, NTFS, WSUS
Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters
Terminal Services - Remote Desktop Services
Understanding of Storage & backup Systems - SAN, iSCSI, RAID - EMC Configuration
Additional Information
If you are looking for a change and if you are interested in this job, you can contact me for more details.
Direct Number- ************
Manager - Data Management & IT Development
Senior information technology manager job in Seattle, WA
The Manager - Data Management & IT Development provides both technical leadership and strategic coordination to ensure the reliability, security, and efficiency of ULMS's data and technology environment. Under the guidance and direction of the Director of Data Management & IT Development, this role oversees the organization's data systems, IT infrastructure, and digital tools, ensuring that information is accurate, accessible, and actionable across all departments. Combining hands-on systems administration with supervision of IT and data management staff, the Program Manager leads cross-functional initiatives that improve service delivery, organizational effectiveness, and digital equity. The ideal candidate is a mission-driven, collaborative leader who can translate technical concepts into practical solutions that strengthen ULMS's technological capacity to empower communities and advance equity.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
High school diploma or equivalent required. Bachelor's degree in Information Technology, Computer Science, Public Administration, or related field preferred.
5+ years of progressive experience in IT systems, data management, or network administration.
2+ years of supervisory experience managing IT or data teams.
Proficiency in Windows/Linux environments and cloud platforms (Microsoft 365, Google Workspace, Azure, AWS).
Strong understanding of cybersecurity, data privacy, and risk management.
Experience with Salesforce, Apricot, Raiser's Edge, or similar nonprofit CRMs.
Knowledge of networking, VPNs, firewalls, and backup/recovery systems.
Familiarity with help desk, RMM, and endpoint security tools.
Commitment to ULMS's mission of empowerment, equity, and community service.
Strong communication skills with the ability to translate technical concepts for non-technical audiences.
Excellent leadership, problem-solving, and decision-making abilities.
Strategic thinker with organizational and time management strengths.
Collaborative, adaptable, and solutions-focused.
Ability to work evenings and weekends as needed.
Ability to travel to ULMS program sites and community events as needed.
DESIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Nonprofit or community-based program experience preferred.
Certifications such as CompTIA Network+/Security+, MCSA, PMP, or ITIL are strongly preferred.
ULMS Total Compensation
** Most Benefits will take effect on the 1st of the month following a 60-day waiting period
Medical - $8,741.40 per year
Dental - $570 per year
Vision - $65.04 per year
Group Life & ADD - $41.70 per year
Employee Assistance Program - $57.60 per year
403(b) retirement - $100 per month
Health & Fitness Benefit - $419.88 per year
LinkedIn Learning Account
Professional Development Funds - up to $1500 per year for approved professional development activities
Paid Time Off
~ 3.5 weeks of PTO accrued annually during first 24 months of employment
8 annual personal holiday/health and wellness days*
11 paid holidays + 6 day paid winter holiday break
WA State Paid Family & Medical Leave - 0.8% of salary - 100% employer paid Workers Compensation Coverage - $395.20 - $3,591.33 per year (depending on class code) Taxes - 9.8% of salary
At Urban League of Metropolitan Seattle, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our program participants, and our community. ULMS is proud to be an equal opportunity employer and does not discriminate in employment or services on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factor. Compensation: $82,503.00 - $91,670.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
What does the Urban League Do?With a vision of equity for all, the Urban League of Metropolitan Seattle (ULMS) empowers those we serve by providing programming and services designed to support and encourage self-sufficiency in all aspects of life. Our areas of focus include advocacy & community engagement, education, entrepreneurship, housing, public health equity, and workforce development.
Auto-ApplySenior IT Analyst - PeopleSoft Focus
Senior information technology manager job in Everett, WA
As a Senior IT Analyst, you will use your subject matter expertise to serve as a technical lead to the team responsible for Community Transit's ongoing systems administration and day-to-day operations of business technology systems, as well as the delivery and support of Community Transit's mid-tier and end-point technical infrastructure, including PeopleSoft platforms. You will resolve complex technology issues and suggest and support process improvements for the IT team and the agency. You are expected to self-manage, prioritize, and complete assigned tasks under little to no supervision.
Essential Duties
Design, build, implement, maintain, and support complex infrastructures including PeopleSoft HCM (Human Capital Management) and FSCM (Financial Supply Chain Management). Perform complex system audits and ensure systems are functioning as expected.
Act as team, project, or technical lead. Provide technical instruction, training, and mentorship. Review the work of lower-level analysts on a broad array of systems or technologies. Deconstruct work into tasks and identify and assign appropriate resources.
Create complex reports, presentations, and documentation. Develop meeting agendas and lead meeting discussions. Capture and track actionable items to completion.
Lead communications between internal and external customers and vendors in support of technology systems.
Integrate new technology into the existing corporate technology ecosystem. Prepare and maintain architecture and design configuration, and ensure documentation is updated accordingly.
Provide input into the development of policies and procedures to achieve client or organizational goals. Collect feedback and implement changes to improve the user experience.
Perform other duties of a similar nature or level.
Requirements
Minimum Qualifications
9 years of experience working in Information Technology, troubleshooting and diagnosing hardware, software, and network problems. (A bachelor's degree in a related field may substitute for 4 years of experience.)
7 years of experience providing full system support on complex customer-facing technology.
5 years of experience administering and supporting systems, primarily PeopleSoft.
Ability to work outside normal business hours to support critical systems and transit applications, as required.
An equivalent combination of education and experience to successfully perform the job duties is also accepted.
Knowledge Requirements
Demonstrated knowledge in designing, building, implementing, and maintaining complex system infrastructures.
Project management life cycle, techniques, and methodologies.
Digital security best practices.
Troubleshooting techniques.
IT trends and innovative solutions.
IT ticketing system process.
Electronic mail processing and enterprise systems administration.
Desktop operating systems. Microsoft Office applications, installation, configuration, administration, and PC hardware support.
IT operations and practices. Backup and recovery, networking, security, and telephony operation and administration.
Skill Requirements
Fostering an inclusive workplace by upholding Community Transit's core values in support of the organization's vision and mission. Inspiring team commitment, pride, and trust while promoting cooperation and motivating members to achieve shared goals. Demonstrating courtesy, sensitivity, and respect in all interactions.
Leading, coaching, and mentoring.
Customer service.
Using emotional intelligence to navigate complex group dynamics.
Managing multiple tasks simultaneously and effectively and adjusting to changing priorities.
Investigating, troubleshooting, and problem-solving.
Effective written and oral communications that are timely, relevant, concise, and clearly outline necessary actions.
Presenting technical and non-technical information to audiences with varying levels of technical expertise.
Ability to think critically, identify strengths and weaknesses and alternate solutions, conclusions, or approaches to problems.
Working effectively both independently and as part of a team, at times with limited supervision.
Attention to detail.
Exercising good judgment, to discern when to take problems to a higher authority for resolution or guidance
Process improvement.
Project and Data management.
Self-management. Taking initiative, ownership, and accountability.
Experience with PeopleSoft upgrades and data migration.
Familiarity with PeopleSoft Application Designer, PeopleCode, and PeopleSoft Query.
Understanding of PeopleSoft data integration and Oracle BI Publisher.
Preferred Knowledge and Skills
Certification in ITIL Framework.
Experience providing administration and support to 7 x 24 production systems.
Experience working with a virtual-based infrastructure.
Transit business and policy knowledge relating to customer service practices.
Strong Database Knowledge: Proficiency in Oracle and SQL Server database management, optimization, and troubleshooting.
Base Benefits & Payroll Functionality: Experience supporting base benefits and payroll functionality within PeopleSoft.
ETL Tools: Experience with Azure Data Factory or SSIS for data integration.
Working Conditions
Hybrid telework may be available. Availability is at management discretion and may not be available for this position based on the nature of the work. Work is performed in an office environment and requires the use of office equipment and technology. You will be required to move throughout and between different office buildings and may need to complete tasks in noisy environments. You may also be required to lift and carry materials up to 10 pounds occasionally.
Application and Selection Process
Only on-line applications accepted.
Priority review given to applications received by 8/15/25.
Applicants for this job may be considered for other openings up to six months after the date this position is filled.
Applicants who meet the minimum requirements may be scheduled for an interview as well as a variety of tests to demonstrate knowledge, and skills for the position. The evaluation process may include interviews, background check, reference checks and various performance tests.
Employee Benefits
Employees (and their families) are covered by medical, dental, vision, basic life and disability insurance.
Employees participate in the Public Employees Retirement System (PERS) and have the option to enroll in the agency's deferred compensation plan.
In addition to WA Paid Sick Leave, employees in this position, accrue of 24 days of Paid Time off (192 hours) in their first year and ten (10) paid holidays throughout the calendar year.
Full list of all benefits and details can be found here.
If you are related to or share the same living quarters of a current Community Transit employee, please let your Recruiter know as your eligibility for this position may be affected.
Community Transit provides a tobacco-free and drug-free work environment. As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on a basis prohibited by Federal, State or Local law. We value and encourage diversity in our workforce. EOE AA M/F/Vet/Disability. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
Auto-ApplyInterim Executive Director of the Center of Excellence for Information & Computing Technology
Senior information technology manager job in Bellevue, WA
The Interim Executive Director of the Center of Excellence for Information & Computing Technology provides statewide leadership to strengthen Washington's technology workforce and advance Bellevue College's role as a catalyst for innovation and economic mobility. Reporting to the Vice Provost, the Interim Executive Director builds and sustains partnerships with employers, labor, education providers, and state agencies to identify emerging Information and Computing Technology skill needs and align education and training pathways across the 34 community and technical colleges.
The Interim Executive Director leads statewide initiatives that translate industry insights into actionable guidance for program design, curriculum innovation, and sector strategy. This role oversees research, communication, convenings, and grant development to ensure the Center remains a trusted resource for Washington's technology ecosystem. Working collaboratively across divisions and with regional and statewide partners, the Interim Executive Director advances Bellevue College's "Be Bold" priorities by promoting access, industry-responsive learning, and measurable workforce impact.
Through this work, the Interim Executive Director positions Bellevue College and the Center of Excellence as leaders in preparing Washington's workforce for the rapidly evolving technology landscape.
This interim temporary position is anticipated to end in July 2026.
Pay, Benefits & Work Schedule
Position Salary Range: $97,166/year - $140,891/year
The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Typically, new hire starts no higher than $108,097/year based on Bellevue College Exempt salary schedule.
We offer comprehensive compensation package with salary and benefits as the main components. Generous benefits package is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.
The employee is scheduled to work 40 hours per workweek. This position is exempt from the overtime provisions of the Fair Labor Standards Act, which means that you are not eligible for overtime pay.
About The College
Bellevue College is a vibrant, student-centered institution located just 10 miles east of Seattle. Serving one of the most diverse student populations in Washington - we are proud to reflect the global community we serve.
As an employer, Bellevue College is committed to fostering a workplace where employees feel valued, supported, and empowered. We believe that our faculty and staff are essential partners in fulfilling our mission, and we prioritize professional growth, collaboration, and innovation in everything we do. Employees at Bellevue College benefit from opportunities to expand their skills, contribute to meaningful work that changes lives, and engage in a community that is deeply committed to inclusion.
We are dedicated to creating an environment where creativity and innovation thrive, and where the contributions of every employee help shape both the success of our students and the vitality of the region. At Bellevue College, you will find a community that supports your goals, values your voice, and celebrates your impact.
For more about Bellevue College's impact, visit Facts at a Glance.
About the Department
The Center of Excellence for Information & Computing Technology (ICT) at Bellevue College is one of Washington State's designated Centers of Excellence, serving a statewide mission while being integrated into Bellevue College's Academic Affairs division. As a statewide resource, the Center conducts labor-market research, supports curriculum and program innovation, provides professional development, and convenes employers, labor partners, educators, and state agencies to strengthen Washington's technology workforce. Its efforts help the state's 34 community and technical colleges respond to emerging skill needs in areas such as cloud computing, cybersecurity, software development, networking, data analytics, and artificial intelligence. Through research, partnership development, and sector leadership, the Center enhances cross-system collaboration and advances equitable access to high-demand technology careers, contributing to both regional and statewide economic mobility.
Essential Functions
Strategic and Statewide Sector Leadership
* Lead statewide efforts, in collaboration with industry and CTC partners, to strengthen Washington's ICT workforce and maintain the Center's role as a trusted, industry-responsive statewide resource.
* Build and sustain relationships with technology employers, labor, government, and workforce agencies to identify emerging trends, skill needs, and industry priorities and apply insights across curriculum, strategy, representation, and collaboration.
* Convene statewide ICT stakeholders and advisory bodies to align goals, share best practices, and advance coordinated workforce and education strategies.
* Represent Bellevue College and the Center on statewide and regional ICT councils, boards, and workgroups, ensuring alignment with institutional priorities and sector needs.
* Communicate and collaborate effectively with diverse partners' industry, K-12, higher education, and workforce systems to deliver measurable impact and shared outcomes.
* Advance initiatives that position Bellevue College and the Center as statewide catalysts for inclusive economic growth and technology workforce innovation
Program and Sector Innovation
* Translate industry research and labor-market intelligence into actionable guidance for Washington's 34 community and technical colleges, in alignment with State Board of Community and Technical College guidelines.
* Lead the development of sector strategies and support statewide partners in designing agile, technology-aligned programs and pathways.
* Guide curriculum innovation and identify emerging technologies, skills, and competencies needed to sustain Washington's ICT competitiveness.
* Facilitate collaboration among industry experts, faculty, and college leadership to strengthen program relevance, quality, and student outcomes.
* Maintain and align advisory structures to ensure ICT education reflects current workforce needs and sector best practices.
* Support statewide initiatives that expand equitable access to high-demand ICT programs, apprenticeships, and career-connected learning.
Operational and Fiscal Stewardships
* Provide leadership and oversight for Center operations, including budgeting, grants, contracts, and resource allocation.
* Ensure compliance with state, federal, and contractual requirements for Center deliverables and fiscal accountability.
* Manage grant development, proposal writing, and reporting to support the Center's long-term sustainability.
* Oversee statewide communications, including website, research publications, outreach materials, and sector reports.
* Implement streamlined processes and project management practices to ensure accurate, timely, and high-quality deliverables.
* Monitor outcomes and operational performance to align Center activities with Bellevue College's strategic priorities.
Collaboration and Institutional Integration
* Work collaboratively with Academic Affairs, Student Affairs, and cross-campus teams to align ICT initiatives with college-wide priorities.
* Support Bellevue College's Be Bold strategic plan by advancing initiatives grounded in values, innovation, and measurable student and community impact.
* Partner with institutional leaders to promote data-informed decision-making and coordinated workforce pathways.
* Contribute to ATD/Aspen-aligned initiatives that strengthen equitable access, career-connected learning, and economic mobility.
* Foster a culture of unity, collaboration, and continuous improvement across Center projects and statewide networks.
* Lead with an outward mindset that prioritizes shared accountability, relationship-building, and alignment across systems.
Other Duties
* Serve on college and statewide committees, task forces, and advisory groups as assigned.
* Support special projects, statewide initiatives, and emerging priorities that advance Bellevue College's mission, strategic plan, and workforce leadership goals.
* Performs other duties as assigned.
Minimum Qualifications
* Master's degree from an accredited institution in information technology, computer science, education, business, public administration, workforce development, or a related field; or equivalent related experience and education such as Bachelor's degree in a relevant field combined with additional, progressively responsible professional experience may substitute on a year-for-year basis for the master's requirement.
* Five (5) years of progressively responsible leadership experience in technology workforce development, sector partnerships, higher education, economic development, or a closely related field.
* Demonstrated experience convening, leading, and sustaining partnerships with technology employers, industry associations, labor organizations, education providers, or statewide workforce agencies.
* Experience analyzing labor-market data and emerging technology trends-including artificial intelligence (AI) and related innovations-and translating them into actionable workforce or educational strategies.
* Proven ability to lead complex, multi-stakeholder initiatives requiring collaboration across systems, institutions, and industry partners.
* Experience overseeing budgets, grants, or contract-funded initiatives with a strong record of fiscal accountability and compliance.
* Excellent communication and interpersonal skills, with demonstrated ability to work effectively diverse communities and represent the institution in statewide settings.
* Commitment to advancing student success, access, and inclusive opportunity in technology workforce pathways.
Preferred Qualifications
* Doctoral degree or an equivalent combination of advanced education and significant professional experience in information technology, computer science, workforce development, higher education leadership, public administration, or a related field.
* Demonstrated leadership in statewide or multi-institution workforce initiatives, particularly those involving technology sectors or emerging digital skills.
* Experience collaborating with Washington's Community & Technical College system, the State Board for Community and Technical Colleges, or similar statewide higher education and workforce agencies.
* Proven success developing or scaling ICT programs of study-including curriculum design, labor market validation, community engagement, and program evaluation.
* Experience leveraging artificial intelligence (AI), cloud computing, cybersecurity, or emerging technologies to inform workforce strategies, program innovation, or sector research.
* Experience managing complex grants, public-private partnerships, or sector-wide initiatives that require coordination across education, industry, and government sectors.
* Demonstrated ability to design and facilitate high-impact statewide convenings, advisory groups, or industry councils.
* Evidence of inclusive leadership that fosters collaboration, shared accountability, and continuous improvement across diverse teams and stakeholders.
* Experience developing communications, reports, dashboards, or strategic research products that translate technical trends into actionable insights for educators and policymakers.
Conditions of Employment
Bellevue College intends to provide a drug-free, healthy, safe, and secure work and educational environment. Each employee is expected to report to work in an appropriate mental and physical condition to perform her/his/their assigned duties.
Bellevue College employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
Sexual Misconduct and Background Check:
Prior to start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law.
Check frequently in your inbox, spam, junk, clutter email folders for any communication regarding the next steps from Bellevue College and our background check partners.
Reference Check:
Reference checks may include, but are not limited to, contacting references and verification of work experience, and/or past job duties.
Other Information
* This position is NOT eligible for relocation allowance.
* This position is NOT eligible for sponsorship for employment-based visa.
EEO Statement
Bellevue College does not discriminate on the basis of race, color, national origin, language, ethnicity, religion, veteran status, sex, sexual orientation, including gender identity or expression, disability, or age in its programs and activities. Please see policy 4150 at ********************************** The following people have been designated to handle inquiries regarding non-discrimination policies: Title IX Coordinator, ************, Office C227, and EEOC/504 Compliance Officer, ************, Office B126.
Applicants with disabilities who require assistance with the recruitment process may contact hraccommodations@bellevuecollege.edu.
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Information Technology Professional
Senior information technology manager job in Southworth, WA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military