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Senior installer vs support specialist

The differences between senior installers and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior installer and a support specialist. Additionally, a senior installer has an average salary of $49,109, which is higher than the $40,782 average annual salary of a support specialist.

The top three skills for a senior installer include hand tools, safety regulations and fiber optic. The most important skills for a support specialist are customer service, patients, and mental health.

Senior installer vs support specialist overview

Senior InstallerSupport Specialist
Yearly salary$49,109$40,782
Hourly rate$23.61$19.61
Growth rate10%10%
Number of jobs15,240125,740
Job satisfaction-3
Most common degreeBachelor's Degree, 31%Bachelor's Degree, 52%
Average age4242
Years of experience22

Senior installer vs support specialist salary

Senior installers and support specialists have different pay scales, as shown below.

Senior InstallerSupport Specialist
Average salary$49,109$40,782
Salary rangeBetween $31,000 And $75,000Between $25,000 And $64,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Microsoft
Best paying industry-Technology

Differences between senior installer and support specialist education

There are a few differences between a senior installer and a support specialist in terms of educational background:

Senior InstallerSupport Specialist
Most common degreeBachelor's Degree, 31%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common college-Stanford University

Senior installer vs support specialist demographics

Here are the differences between senior installers' and support specialists' demographics:

Senior InstallerSupport Specialist
Average age4242
Gender ratioMale, 93.9% Female, 6.1%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 16.7% Asian, 10.5% White, 55.7% American Indian and Alaska Native, 0.4%Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior installer and support specialist duties and responsibilities

Senior installer example responsibilities.

  • Manage crew working on Nortel CDMA network doing upgrades at cell site.
  • Install, test, and support DSL, Internet, voice, and other technologies.
  • Verify, organize and sort deliveries of computer and telecommunication equipment order throughout the company.
  • Maintain all telecommunication circuit orders and resolving any issues from hardware or remote site malfunctions.
  • Repair HVAC systems and restore functionality to malfunctioning systems; perform preventative maintenance and routine servicing.
  • Install and configure DSL equipment, VLANs, switches, SMS servers and other types of high-speed networks.
  • Show more

Support specialist example responsibilities.

  • Manage project SharePoint site for the purpose of supporting ongoing collaboration
  • Provide Cerner CPOE learning support to physicians.
  • Train in motivational interviewing, HIPAA regulations, CPR certify, emergency preparedness, suicide awareness, and team building.
  • Participate in inventory taking process and maintain stockroom organization and cleanliness.
  • Create and maintain a database of ACH clients.
  • Configure, setup VPN connections, remote access.
  • Show more

Senior installer vs support specialist skills

Common senior installer skills
  • Hand Tools, 15%
  • Safety Regulations, 13%
  • Fiber Optic, 9%
  • Installation Process, 8%
  • Battery, 6%
  • PV, 6%
Common support specialist skills
  • Customer Service, 16%
  • Patients, 8%
  • Mental Health, 6%
  • Social Work, 4%
  • Peer Support, 4%
  • Data Entry, 3%

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