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What is a senior operations manager and how to become one

Updated January 8, 2025
5 min read
Quoted expert
Eric Olsen
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A senior operations manager oversees the day-to-day operations of a company. They work to ensure that all departments of an organization are working effectively and efficiently together to meet company goals. This can include managing staff, monitoring budgets, analyzing data, and implementing improvements to optimize processes. They also collaborate with other senior managers to develop strategic plans for the organization and ensure they are implemented successfully.

What general advice would you give to a senior operations manager?

Eric OlsenEric Olsen LinkedIn profile

Professor, Industrial Technology and Packaging, Orfalea College of Business

Times of change are also times of great opportunities. We are going to need new technical solutions to address problems we are just learning about. You have to lean into the issues. Don't be a technologist - be a problem solver. That is why we also emphasize soft skills like lean six sigma, teamwork, and change management.
ScoreSenior Operations ManagerUS Average
Salary
8.3

Avg. Salary $126,839

Avg. Salary $59,228

Stability level
9.6

Growth rate 6%

Growth rate 0.3%

Diversity
3.5
Race

American Indian and Alaska Native 0.47%

Asian 6.33%

Black or African American 6.14%

Hispanic or Latino 15.04%

Unknown 4.33%

White 67.70%

Gender

female 25.76%

male 74.24%

Age - 44
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44
Stress level
9.6

Stress level is very high

7.1 - high

Complexity level
9.2

Complexity level is advanced

7 - challenging

Work life balance
3.6

Work life balance is poor

6.4 - fair

What are the pros and cons of being a senior operations manager?

Pros

  • Opportunity to work with a wide range of people and departments

  • Exposure to different areas of the business, including finance and marketing

  • Challenging and varied work that keeps you engaged

  • Opportunities for personal and professional development

  • Access to training and resources to help you improve your skills

Cons

  • Difficulties in managing teams and dealing with conflicts between employees

  • Need to work under tight budget constraints

  • Difficulty in balancing competing demands from different areas of the company

  • Potential for job insecurity due to changes in the company's strategy or direction

  • Difficulty in maintaining a work-life balance due to long hours and high workload.

Senior operations manager career paths

Key steps to become a senior operations manager

  1. Explore senior operations manager education requirements

    Most common senior operations manager degrees

    Bachelor's

    67.3 %

    Master's

    14.8 %

    Associate

    12.1 %
  2. Start to develop specific senior operations manager skills

    SkillsPercentages
    Customer Service10.10%
    Project Management7.83%
    Continuous Improvement6.88%
    Oversight5.78%
    Process Improvement5.30%
  3. Complete relevant senior operations manager training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New senior operations managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a senior operations manager based on U.S. Bureau of Labor Statistics data and data from real senior operations manager resumes.
  4. Gain additional senior operations manager certifications

    Senior operations manager certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific senior operations manager certification, having one may help you stand out relative to other applicants.

    The most common certifications for senior operations managers include Six Sigma Green Belt and Project Management Professional (PMP).

    More About Certifications
  5. Research senior operations manager duties and responsibilities

    • Organize efforts of team to achieve ACD productivity goals.
    • Manage the build-out and daily operations of a network operations center (NOC).
    • Manage and coordinate the staff for better inventory and stores management up to the ISO standard.
    • Manage existing department service contracts for facilities including cleaning, exterminating, security and HVAC.
  6. Get senior operations manager experience

    Generally, it takes 4-6 years to become a senior operations manager. The most common roles before becoming a senior operations manager include operations manager, manager team lead and project manager.
  7. Prepare your senior operations manager resume

    When your background is strong enough, you can start writing your senior operations manager resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a senior operations manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable senior operations manager resume templates

    Build a professional senior operations manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your senior operations manager resume.
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    Senior Operations Manager Resume
  8. Apply for senior operations manager jobs

    Now it's time to start searching for a senior operations manager job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first senior operations manager job

Zippi

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Average senior operations manager salary

The average senior operations manager salary in the United States is $126,839 per year or $61 per hour. Senior operations manager salaries range between $91,000 and $175,000 per year.

Average senior operations manager salary
$126,839 Yearly
$60.98 hourly

What am I worth?

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How do senior operations managers rate their job?

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Senior operations manager reviews

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A zippia user wrote a review on Apr 2022
Pros

I have leadership skills I always hire employees who like to work in a team I like to see sales increase and love to see the best customer service is given


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A zippia user wrote a review on Jun 2020
Cons

I don't like it when moral is low and nothing seems to perk employees up to become more productive at work.


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A zippia user wrote a review on Dec 2019
Pros

Positions cares such important function as a customer advocacy and customer servant

Cons

Operations never stops, its always up and running and you have to be available at any time


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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