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Senior production specialist vs technical support specialist

The differences between senior production specialists and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior production specialist and a technical support specialist. Additionally, a senior production specialist has an average salary of $67,893, which is higher than the $48,667 average annual salary of a technical support specialist.

The top three skills for a senior production specialist include SR, troubleshoot and process improvement. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.

Senior production specialist vs technical support specialist overview

Senior Production SpecialistTechnical Support Specialist
Yearly salary$67,893$48,667
Hourly rate$32.64$23.40
Growth rate10%10%
Number of jobs111,535157,425
Job satisfaction-4.6
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 50%
Average age4242
Years of experience22

Senior production specialist vs technical support specialist salary

Senior production specialists and technical support specialists have different pay scales, as shown below.

Senior Production SpecialistTechnical Support Specialist
Average salary$67,893$48,667
Salary rangeBetween $48,000 And $95,000Between $30,000 And $76,000
Highest paying CityMountain View, CASan Francisco, CA
Highest paying stateCaliforniaNew Jersey
Best paying companyPSEAMeta
Best paying industryManufacturingFinance

Differences between senior production specialist and technical support specialist education

There are a few differences between a senior production specialist and a technical support specialist in terms of educational background:

Senior Production SpecialistTechnical Support Specialist
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Senior production specialist vs technical support specialist demographics

Here are the differences between senior production specialists' and technical support specialists' demographics:

Senior Production SpecialistTechnical Support Specialist
Average age4242
Gender ratioMale, 60.2% Female, 39.8%Male, 75.4% Female, 24.6%
Race ratioBlack or African American, 12.2% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior production specialist and technical support specialist duties and responsibilities

Senior production specialist example responsibilities.

  • Manage transition from client-base UNIX to web-base front-end environment.
  • Reduce on hand inventory through MRP adjustments.
  • Create HTML email templates used in lead generation efforts.
  • Develop master schedule, inventory maintenance, MRP maintenance.
  • Create daily, weekly and monthly KPI tracking reports.
  • Work with concern SQL, Veritas, and other teams to trouble shoot batch cycle relate errors and better scheduling solutions.
  • Show more

Technical support specialist example responsibilities.

  • Implement hardware and software upgrades and maintain stability, usability, and security for desktop/laptop/mobile systems; achieve SLA's.
  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Install, configure and manage proprietary applications on Unix servers.
  • Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy and troubleshoot complex software installations in Microsoft and Linux environments.
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Senior production specialist vs technical support specialist skills

Common senior production specialist skills
  • SR, 9%
  • Troubleshoot, 9%
  • Process Improvement, 7%
  • MRP, 6%
  • SQL, 6%
  • Lean Manufacturing, 6%
Common technical support specialist skills
  • Customer Service, 12%
  • Technical Support, 10%
  • Troubleshoot, 8%
  • Math, 4%
  • Customer Satisfaction, 3%
  • Phone Calls, 3%

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