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The differences between senior representatives and lead sales representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a senior representative, becoming a lead sales representative takes usually requires 4-6 years. Additionally, a senior representative has an average salary of $56,621, which is higher than the $54,079 average annual salary of a lead sales representative.
The top three skills for a senior representative include excellent negotiation, patients and data entry. The most important skills for a lead sales representative are cleanliness, customer service, and POS.
| Senior Representative | Lead Sales Representative | |
| Yearly salary | $56,621 | $54,079 |
| Hourly rate | $27.22 | $26.00 |
| Growth rate | -4% | - |
| Number of jobs | 107,601 | 404,430 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 48% |
| Average age | 40 | 43 |
| Years of experience | 12 | 6 |
A senior representative is responsible for providing the best customer services for the clients, handling their inquiries and concerns timely and efficiently. Senior representatives are usually also tasked with training new customer service staff, sharing best practices, as well as strategic procedures to maximize productivity and maintain high-quality operations. They assist the management with sales techniques, selling new services and products to the customers by demonstrating features and special offers. A senior representative process orders and payments, as well as replacing items and initiating refunds.
A lead sales representative is responsible for selling goods and services to existing and potential customers through electronic communications and area visits. Lead sales representatives should be highly-knowledgeable of the products that the company offers to discuss and demonstrate the features to the client accurately. They take orders, process orders, and ensure the correct distribution details according to the customers' specifications. A lead sales representative also monitors the team's sales performance and strategize opportunities to maximize selling techniques and increase profitability.
Senior representatives and lead sales representatives have different pay scales, as shown below.
| Senior Representative | Lead Sales Representative | |
| Average salary | $56,621 | $54,079 |
| Salary range | Between $30,000 And $105,000 | Between $32,000 And $89,000 |
| Highest paying City | Washington, DC | - |
| Highest paying state | New Jersey | - |
| Best paying company | Brookfield Properties | - |
| Best paying industry | - | - |
There are a few differences between a senior representative and a lead sales representative in terms of educational background:
| Senior Representative | Lead Sales Representative | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 48% |
| Most common major | Business | Business |
| Most common college | - | SUNY College of Technology at Delhi |
Here are the differences between senior representatives' and lead sales representatives' demographics:
| Senior Representative | Lead Sales Representative | |
| Average age | 40 | 43 |
| Gender ratio | Male, 45.9% Female, 54.1% | Male, 55.1% Female, 44.9% |
| Race ratio | Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 20.1% Asian, 6.9% White, 55.5% American Indian and Alaska Native, 0.7% | Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.6% Asian, 6.9% White, 61.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 9% |