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The differences between senior specialists and resolution specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a senior specialist has an average salary of $92,360, which is higher than the $38,984 average annual salary of a resolution specialist.
The top three skills for a senior specialist include customer service, patients and SR. The most important skills for a resolution specialist are patients, phone calls, and appeals.
| Senior Specialist | Resolution Specialist | |
| Yearly salary | $92,360 | $38,984 |
| Hourly rate | $44.40 | $18.74 |
| Growth rate | 10% | -4% |
| Number of jobs | 80,308 | 152,590 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 45% |
| Average age | 44 | 40 |
| Years of experience | - | 12 |
A senior specialist is a financial professional responsible for assisting senior citizens in managing their economic activities. Senior specialists must manage a portfolio of investors to ensure that foreclosed properties are ready for title transfer and monetary reimbursements. To reach compliance goals, senior specialists must provide staff training on Microsoft Office suite and other software applications. They also handle customer complaints through phone or email and provide their customer with the proper solution.
A Resolution Specialist is responsible for investigating claims and analyzing supporting documents to resolve complaints. Resolution Specialists may work for clients' disputes or employee relations, requiring them to have extensive knowledge of labor laws and regulatory policies. They conduct cross-examinations, administer negotiations, and discuss processes with the clients for high-level violations. A Resolution Specialist must have excellent communication and organizational skills, especially in representing the client and the company and coming up with the resolution that would work for both's best interests.
Senior specialists and resolution specialists have different pay scales, as shown below.
| Senior Specialist | Resolution Specialist | |
| Average salary | $92,360 | $38,984 |
| Salary range | Between $63,000 And $134,000 | Between $26,000 And $57,000 |
| Highest paying City | San Francisco, CA | Ewing, NJ |
| Highest paying state | California | Connecticut |
| Best paying company | Cheniere Energy | IBM |
| Best paying industry | Pharmaceutical | Finance |
There are a few differences between a senior specialist and a resolution specialist in terms of educational background:
| Senior Specialist | Resolution Specialist | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 45% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | - |
Here are the differences between senior specialists' and resolution specialists' demographics:
| Senior Specialist | Resolution Specialist | |
| Average age | 44 | 40 |
| Gender ratio | Male, 51.4% Female, 48.6% | Male, 36.8% Female, 63.2% |
| Race ratio | Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4% | Black or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 19.7% Asian, 7.0% White, 55.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 11% | 7% |