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Senior systems support technician vs computer support technician

The differences between senior systems support technicians and computer support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior systems support technician and a computer support technician. Additionally, a senior systems support technician has an average salary of $76,958, which is higher than the $41,852 average annual salary of a computer support technician.

The top three skills for a senior systems support technician include technical support, printers and computer system. The most important skills for a computer support technician are customer service, technical support, and computer support.

Senior systems support technician vs computer support technician overview

Senior Systems Support TechnicianComputer Support Technician
Yearly salary$76,958$41,852
Hourly rate$37.00$20.12
Growth rate10%10%
Number of jobs166,917121,180
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 46%
Average age4242
Years of experience22

Senior systems support technician vs computer support technician salary

Senior systems support technicians and computer support technicians have different pay scales, as shown below.

Senior Systems Support TechnicianComputer Support Technician
Average salary$76,958$41,852
Salary rangeBetween $50,000 And $116,000Between $34,000 And $51,000
Highest paying City-Lompoc, CA
Highest paying state-California
Best paying company-Lawrence Livermore National Laboratory
Best paying industry-Manufacturing

Differences between senior systems support technician and computer support technician education

There are a few differences between a senior systems support technician and a computer support technician in terms of educational background:

Senior Systems Support TechnicianComputer Support Technician
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 46%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Senior systems support technician vs computer support technician demographics

Here are the differences between senior systems support technicians' and computer support technicians' demographics:

Senior Systems Support TechnicianComputer Support Technician
Average age4242
Gender ratioMale, 83.1% Female, 16.9%Male, 83.2% Female, 16.8%
Race ratioBlack or African American, 11.3% Unknown, 5.5% Hispanic or Latino, 16.0% Asian, 11.6% White, 55.1% American Indian and Alaska Native, 0.5%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior systems support technician and computer support technician duties and responsibilities

Senior systems support technician example responsibilities.

  • Manage and maintain PCs and networks for over 15 small to medium size business clients.
  • Manage Symantec BackupExec for enterprise server backups and restores.
  • Install new DVD and CD ROMs request on workstations.
  • Install software, perform system upgrades, configures workstations for network connectivity and troubleshoots server relate issues.
  • Provide secure VPN solutions utilizing public and private key authentication.
  • Develop documentation to satisfy audit requirements for SOX, collect and report OS information.
  • Show more

Computer support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Used and become familiar with LINUX network file system.
  • Used Linux operating system to recover data from hard drives.
  • Support & troubleshoot VPN, Internet connections, email, browser and OS errors.
  • Network troubleshooting (proxy setting, TCP/IP configuration, DNS servers, etc . )
  • Install and configure new office computers to connect to the office network and the Internet via TCP/IP.
  • Show more

Senior systems support technician vs computer support technician skills

Common senior systems support technician skills
  • Technical Support, 17%
  • Printers, 12%
  • Computer System, 8%
  • User Accounts, 7%
  • Linux, 6%
  • Technical Problems, 6%
Common computer support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Computer Support, 7%
  • Desk Support, 4%
  • Mac, 4%
  • Computer System, 4%

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