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Senior systems support technician vs network support technician

The differences between senior systems support technicians and network support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior systems support technician and a network support technician. Additionally, a senior systems support technician has an average salary of $76,958, which is higher than the $48,622 average annual salary of a network support technician.

The top three skills for a senior systems support technician include technical support, printers and computer system. The most important skills for a network support technician are troubleshoot, technical support, and customer service.

Senior systems support technician vs network support technician overview

Senior Systems Support TechnicianNetwork Support Technician
Yearly salary$76,958$48,622
Hourly rate$37.00$23.38
Growth rate10%5%
Number of jobs166,917120,245
Job satisfaction-5
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 50%
Average age4243
Years of experience22

Senior systems support technician vs network support technician salary

Senior systems support technicians and network support technicians have different pay scales, as shown below.

Senior Systems Support TechnicianNetwork Support Technician
Average salary$76,958$48,622
Salary rangeBetween $50,000 And $116,000Between $38,000 And $61,000
Highest paying City-Troy, NY
Highest paying state-Rhode Island
Best paying company-Microsoft
Best paying industry-Technology

Differences between senior systems support technician and network support technician education

There are a few differences between a senior systems support technician and a network support technician in terms of educational background:

Senior Systems Support TechnicianNetwork Support Technician
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Senior systems support technician vs network support technician demographics

Here are the differences between senior systems support technicians' and network support technicians' demographics:

Senior Systems Support TechnicianNetwork Support Technician
Average age4243
Gender ratioMale, 83.1% Female, 16.9%Male, 89.3% Female, 10.7%
Race ratioBlack or African American, 11.3% Unknown, 5.5% Hispanic or Latino, 16.0% Asian, 11.6% White, 55.1% American Indian and Alaska Native, 0.5%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%
LGBT Percentage11%9%

Differences between senior systems support technician and network support technician duties and responsibilities

Senior systems support technician example responsibilities.

  • Manage and maintain PCs and networks for over 15 small to medium size business clients.
  • Manage Symantec BackupExec for enterprise server backups and restores.
  • Install new DVD and CD ROMs request on workstations.
  • Install software, perform system upgrades, configures workstations for network connectivity and troubleshoots server relate issues.
  • Provide secure VPN solutions utilizing public and private key authentication.
  • Develop documentation to satisfy audit requirements for SOX, collect and report OS information.
  • Show more

Network support technician example responsibilities.

  • Assist in managing Nortel CS1000 phone system.
  • Manage a technician scheduling system base on Linux.
  • Manage SQL database moves, updates, backups, for end users ,.
  • Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
  • Manage all VoIP technology and phone configuration.
  • Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
  • Show more

Senior systems support technician vs network support technician skills

Common senior systems support technician skills
  • Technical Support, 17%
  • Printers, 12%
  • Computer System, 8%
  • User Accounts, 7%
  • Linux, 6%
  • Technical Problems, 6%
Common network support technician skills
  • Troubleshoot, 9%
  • Technical Support, 6%
  • Customer Service, 6%
  • Network Support, 6%
  • Switches, 5%
  • Desk Support, 4%

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