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Senior systems support technician vs systems support engineer

The differences between senior systems support technicians and systems support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior systems support technician and a systems support engineer. Additionally, a systems support engineer has an average salary of $82,561, which is higher than the $76,958 average annual salary of a senior systems support technician.

The top three skills for a senior systems support technician include technical support, printers and computer system. The most important skills for a systems support engineer are linux, troubleshoot, and technical support.

Senior systems support technician vs systems support engineer overview

Senior Systems Support TechnicianSystems Support Engineer
Yearly salary$76,958$82,561
Hourly rate$37.00$39.69
Growth rate10%5%
Number of jobs166,917182,434
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 61%
Average age4243
Years of experience22

Senior systems support technician vs systems support engineer salary

Senior systems support technicians and systems support engineers have different pay scales, as shown below.

Senior Systems Support TechnicianSystems Support Engineer
Average salary$76,958$82,561
Salary rangeBetween $50,000 And $116,000Between $62,000 And $109,000
Highest paying City-Novato, CA
Highest paying state-California
Best paying company-Apple
Best paying industry-Finance

Differences between senior systems support technician and systems support engineer education

There are a few differences between a senior systems support technician and a systems support engineer in terms of educational background:

Senior Systems Support TechnicianSystems Support Engineer
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 61%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Senior systems support technician vs systems support engineer demographics

Here are the differences between senior systems support technicians' and systems support engineers' demographics:

Senior Systems Support TechnicianSystems Support Engineer
Average age4243
Gender ratioMale, 83.1% Female, 16.9%Male, 89.5% Female, 10.5%
Race ratioBlack or African American, 11.3% Unknown, 5.5% Hispanic or Latino, 16.0% Asian, 11.6% White, 55.1% American Indian and Alaska Native, 0.5%Black or African American, 8.5% Unknown, 5.1% Hispanic or Latino, 12.2% Asian, 11.5% White, 62.5% American Indian and Alaska Native, 0.3%
LGBT Percentage11%9%

Differences between senior systems support technician and systems support engineer duties and responsibilities

Senior systems support technician example responsibilities.

  • Manage and maintain PCs and networks for over 15 small to medium size business clients.
  • Manage Symantec BackupExec for enterprise server backups and restores.
  • Install new DVD and CD ROMs request on workstations.
  • Install software, perform system upgrades, configures workstations for network connectivity and troubleshoots server relate issues.
  • Provide secure VPN solutions utilizing public and private key authentication.
  • Develop documentation to satisfy audit requirements for SOX, collect and report OS information.
  • Show more

Systems support engineer example responsibilities.

  • Develop PERL scripts in LINUX environment to automate importation of classify advertising data for CondeNet's online newspapers and magazine presence.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Provide UNIX system support for production and development environments, specifically dealing with major enterprise level systems.
  • Administer, monitor multiple VMWARE clusters.
  • Implement system imaging for current & new systems through SCCM.
  • Work with DHCP and DNS to add, modify or delete records and reservations.
  • Show more

Senior systems support technician vs systems support engineer skills

Common senior systems support technician skills
  • Technical Support, 17%
  • Printers, 12%
  • Computer System, 8%
  • User Accounts, 7%
  • Linux, 6%
  • Technical Problems, 6%
Common systems support engineer skills
  • Linux, 8%
  • Troubleshoot, 7%
  • Technical Support, 7%
  • Database, 6%
  • Unix, 5%
  • Windows Server, 4%

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