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Senior technical advisor vs senior support technician

The differences between senior technical advisors and senior support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior technical advisor and a senior support technician. Additionally, a senior technical advisor has an average salary of $112,682, which is higher than the $74,459 average annual salary of a senior support technician.

The top three skills for a senior technical advisor include java, UI and cloud. The most important skills for a senior support technician are customer service, technical support, and troubleshoot.

Senior technical advisor vs senior support technician overview

Senior Technical AdvisorSenior Support Technician
Yearly salary$112,682$74,459
Hourly rate$54.17$35.80
Growth rate10%10%
Number of jobs113,871113,499
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 48%
Average age4242
Years of experience22

What does a senior technical advisor do?

A senior technical adviser ensures the quality of their company's products or software. They design, manage, and optimize those products. They are also responsible for ensuring all deadlines are met. They often have to present information at technical meetings, seminars, or conferences.

What does a senior support technician do?

A senior support technician is an individual specializing in diagnosing and resolving information technology (IT)-related problems in an organization, including virus issues, forgotten passwords, and software updates. The job requires knowledge about the installation, configuration, and testing of computer hardware and software. Possessing excellent customer service, listening, and problem-solving skills is also vital to qualify for the position. The job's education requirements include an associate or bachelor's degree in computer science, business, information technology, or a related field.

Senior technical advisor vs senior support technician salary

Senior technical advisors and senior support technicians have different pay scales, as shown below.

Senior Technical AdvisorSenior Support Technician
Average salary$112,682$74,459
Salary rangeBetween $86,000 And $146,000Between $48,000 And $114,000
Highest paying CitySan Francisco, CADurham, NC
Highest paying stateCaliforniaPennsylvania
Best paying companyMercy CorpsPacira BioSciences
Best paying industryProfessionalTechnology

Differences between senior technical advisor and senior support technician education

There are a few differences between a senior technical advisor and a senior support technician in terms of educational background:

Senior Technical AdvisorSenior Support Technician
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 48%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Senior technical advisor vs senior support technician demographics

Here are the differences between senior technical advisors' and senior support technicians' demographics:

Senior Technical AdvisorSenior Support Technician
Average age4242
Gender ratioMale, 75.1% Female, 24.9%Male, 78.4% Female, 21.6%
Race ratioBlack or African American, 12.4% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 12.2% White, 54.4% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.1% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior technical advisor and senior support technician duties and responsibilities

Senior technical advisor example responsibilities.

  • Improve integrating processes by managing enterprise analysis tool acquisition for assisting customers in translating infrastructure information into meaningful data.
  • Install Avaya phones for VoIP upgrade.
  • Present and demonstrate VOIP technology to prospective corporate clients.
  • Provide technical support for Macintosh and pc-base TCP/IP platforms.
  • Resolve network connectivity (LAN TCP/IP, DHCP) and application issues.
  • Manufacture: FDA license rare blood grouping typing reagents (anti IgM).
  • Show more

Senior support technician example responsibilities.

  • Manage the virtual platforms utilize in the office using VMWare.
  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Organize and maintain Linux labs.
  • Help resolve terminal server and citrix environment issues.
  • Research Linux server logs to find errors within applications.
  • Train customers in hardware and software on both the pc and mac.
  • Show more

Senior technical advisor vs senior support technician skills

Common senior technical advisor skills
  • Java, 15%
  • UI, 11%
  • Cloud, 11%
  • QA, 9%
  • Infrastructure, 6%
  • Project Management, 5%
Common senior support technician skills
  • Customer Service, 13%
  • Technical Support, 11%
  • Troubleshoot, 9%
  • Desk Support, 4%
  • Phone Calls, 4%
  • Mac, 4%

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